18 Illinois BMW Dealers

I found BMW of Barrington to be a very pleasant place to - Ken Nelson

I found BMW of Barrington to be a very pleasant place to purchase a vehicle. The easiest process of purchasing a vehicle in a long time. My only concerns were the protection plan that is added to every vehicle but is not mentioned until you start talking numbers. It is an extra $1995 cost that is quietly built into their pricing. The other issue I had was with requiring BMW financing in order to get a discount on the price. Minor "surprises" in an otherwise very positive experience. As far as my experience working with Jorge, I could not have been more pleased. Jorge was professional, patient and knowledgeable. We spent a lot of time looking at models and test driving cars so the time we spent there was long but it was not because of the dealership. If you want an enjoyable buying experience I would strongly recommend working with Jorge. Kara (BMW Genius) was also wonderful to work with in showing us the many features available with our X3.

Great support and communication with the staff. - bri.l.wilson

Great support and communication with the staff. Couldn't be more pleased with my vehicle and the process.

He cares about You…Getting the Best Deal and the Best - JimTeri

He cares about You…Getting the Best Deal and the Best Customer Service!!! That was our experience and we would go to him again.

Cory is the best, I appreciate all your help and - H.HERMANSEN11

Cory is the best, I appreciate all your help and transparency. Thank you, very much !

My experience with Lucas was outstanding. - Pkrutiak

My experience with Lucas was outstanding. He is extremely knowledgeable about the product that he’s selling. I want to thank Lucas for his advice in selecting this beautiful automobile. I highly recommend Lucas. You have a bright future young man.

Great service very professional and always willing to - miguel.azar

Great service very professional and always willing to help resolve or address the issue. Timely update were provided throughout the day.

The dealership is at the top of the class. - Ksims818

The dealership is at the top of the class. The staff was more than helpful. My salesman Jason Neague was great. He made sure everything went smoothly.

I had a great experience at Fields BMW Northfield, from - Dpcs

I had a great experience at Fields BMW Northfield, from the best salesperson, Ray Judeh, to the finance department. Ray was easy to communicate with by text, email, and phone. Getting me all my answers quickly from my questions, From setting up an appointment to see the car and start the paperwork. I never felt any pressure from Ray or the finance department. There was no overpressure to get the add-ons; they just explained what they were, and the ones I said no to did not try to change my mind. Overall, a wonderful experience driving out with my new car, feeling like I was not bullied or. Had my time disrespected.

Always a great experience whether you’re looking for a - JT

Always a great experience whether you’re looking for a new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at some nice cars

I had the privilege of working with Gregory Franklin at - lk

I had the privilege of working with Gregory Franklin at BMW of Bloomington. He listened to what was important to me and then went above and beyond to locate a vehicle that met not just my needs but my wishes. I would encourage anyone shopping for a BMW to seek him out. You will be grateful you did. Linda K

I wanted a very specific car - a white X5 with PARCHMENT - deborahfogarty

I wanted a very specific car - a white X5 with PARCHMENT interior, unfortunately BMW has made finding one virtually impossible. Living outside of Boston, I located the car I wanted and Alex helped me with a very efficient level of service. He answered questions, arranged for shipping the car to me, and made the process fairly simple. I would highly recommend working with him.

In their bio: "We are a family-owned New BMW & Pre-Owned - Lori K

In their bio: "We are a family-owned New BMW & Pre-Owned Dealership Our sales, service, body shop and parts staff work hard to make a difference in your car buying & service experience." Indeed, they do work hard (I worked with Joanna Tuianna, who is flippin INCREDIBLE BTW), and I cannot express how impressed I am. Joanna was great, everyone there - they were all truly incredible, and made my out of state, very very long day, SO WORTH the drive! (I live 4 hours away. They're THAT GOOD.) This dealership definitely made ALL the difference!!! I've never purchased new from a dealer, so I had a ton of stupid questions, and I'm so impressed. SO impressed! Joanna, you truly are a remarkable human - Kevin, you were great too! The "Genius" that helped me learn about the car was very thorough. I'm truly grateful & ridiculously happy that I'm a MINI Cooper owner for the second time <3 I would add a photo of my awesome new MINI but I can't here ;)

My BMW app stopped working, got a white screen, my X5 - jwalton

My BMW app stopped working, got a white screen, my X5 said 6% new software downloaded and frozen. I called BMW USA help line for the app and online. Was told to uninstall and reinstall the My BMW app, which I had already done. Thats all the help without escalating it to the IT people. So, I called the BMW Genisus at BMW of Crystal Lake, Devon had not heard of this problem. He suggested I should drive the X5 as to finish download it needs to be driven. Drove 30 minutes, still frozen at 6%. xxxx. I went to BMW of Crystal Lake, Devon was waiting. Service writer said they can force the software update, too late today, offered me a nice loaner. Then Devon got on my Android phone and changed default web browser from Edge to Google and then got the app working (I had spent 3 hours on that). Well, the software started downloading to the phone and was done in 10 minutes. So, we took the X5 out and in 1/2 a mile the vehicle had gone from 5% to 44%. So, I headed home, 100% download done in another 10-15 minutes. I got home, as soon as I parked the X5 screen offered to install the large update and was di=one in 20 minutes. NICE. A huge thank you to Devon at the dealer and the service shop for being able to get me in and offer a loaner with no notice. BMW of Crystal Lake is great with customer service and always ready to assist. Makes owning a BMW so easy. THANK YOU!

Rarely if ever do I write an on-line review, but a few - Bill Campbell

Rarely if ever do I write an on-line review, but a few weeks ago I encountered a company that deserves much praise, namely Newbold BMW of O’Fallon, IL, near St. Louis. For some time, I had been in the market for a late model Mazda MX-5 (or Miata), and after contacting several dealerships, I found that Newbold had one in my price range. My first contact with Newbold was on line, and I asked for an “out-the-door” price for the car. Almost immediately I received a reply from salesman Joseph Krick which was both responsive to my query as well as honest. By honest, I mean there were no “add-ons” that raised the price beyond the advertised price, which is unfortunately the practice of several dealers I spoke to. Mr. Krick’s e-mail was polite and not at all pushy, Perhaps a week later, I contacted Mr. Krick with my “asks,” namely (1) to deliver the car to my house (about two hours north of them), (2) to have the car inspected (at my cost, of course), and (3) to take the price down a little. Again, to my surprise, Mr. Krick answered ALL my “asks” to my complete satisfaction. The car passed inspection with nothing noted as problematic, and when we agreed on a price, Mr. Krick personally had the car delivered to my home by a dealership detail man. Another happy surprise was seeing that Mr. Krick had not just ordered but even installed my new license plates on the car. Mr. Krick told me he started out in car sales with Rolls Royce, and he certainly made me feel like royalty even with my relatively small purchase. This is a commendation both to Mr. Krick as a human being and professional, and also to Newbold for keeping him on staff. If I ever go looking again for a car, I will certainly contact Mr. Krick and Newbold before I make a purchase. Their honesty, sense of fair play, and willingness to accommodate is way beyond the norm and, in my mind, sets them apart. Accordingly, I take this opportunity to publicly thank them and to commend them to anyone in the market.

Efficient, friendly service. I had left my car at the... - HappyHonda

Efficient, friendly service. I had left my car at the dealership and was texted about a couple of additional services that were recommended along with their costs. Very helpful. I then called and asked a couple questions before giving my approval for the services.

Midwest Motors of Lake Zurich, IL -- Thank you! - srichiii

Richie, I want to thank you and Phil Cassata for the great service at Midwest Motors! From the moment I arrived at O’Hare from Washington DC, your limousine was waiting for me within five minutes of my call, as promised. After my flight and short drive to the dealership, I appreciated the expeditious paper work, with no surprises as your office had already provided me advance copies of everything I was going to sign, and, what to bring along with me; very professional. And although I had done my research on your dealership and saw the video, I was surprise with the large inventory of high-end vehicles. So although I was there for the 2015 BMW 535 for my wife, I saw the next car that I want, the Audi S8! More importantly, my wife is very pleased with her new car with the detailing of the interior and exterior immaculate. Regards, Santiago