50 Illinois Lexus Service Centers

I recently brought my car in for an oil change and a bulb - Alice.Steel.as

I recently brought my car in for an oil change and a bulb replacement, and I couldn't be more impressed with the service I received. Eric, my service advisor, went above and beyond to keep me informed throughout the entire process. He was attentive, professional, and genuinely focused on making sure I received top-of-the-line service. It's rare to find such dedication and care, but Eric and the team at Lexus of Westmont truly delivered. If you're looking for a dealership that values customer service and does the job right, Lexus of Westmont is the place to go. Keep up the great work!! Thank you again, Alice

They explained everything they were going to do. - rastaxes

They explained everything they were going to do. Finished the job when they said they would. Ask me if I had any questions on the way out of the dealership. Plus a car wash.

Worked with Justin to address two issues with my car. - gp

Worked with Justin to address two issues with my car. His input was very clear and he took me to even to show the issues with my own eyes in addition to the pictures that technician had taken since those didn't help me fully understand the case. Very attentive as listener and helpfull with details as needed. What impressed me the most was his assistant and work with his manager to address an issue that came up after i picked my car from the service. They arranged to come at my home to pick up my car and returned back at my home after addressing the issue. They brought me a loaner to use while they worked on the issue. That helped me tremendously as i was tied up with my work and the issue was needed to be addressed since i have only that car and we all were concern about safety. So, big thank you to Justin, his manager, technicians who worked on my car and to the guy who came to pick up my car from my home and bringing it back!!!

Tony is great and Jeff my service tech took great care of - eniemiec

Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Cindy helped get me the prompt service I needed and kept - Dot

Cindy helped get me the prompt service I needed and kept me informed as work was done. She was not there for my pickup but arranged for Jeff to assist, he was also excellent . Then the “icing on the cake” !,,ll Michael your Teck Guru patiently helped me to understand my dear Lexi so much better. Now over 100,000 miles and I feel I am driving a New car.

Jeff has been so very helpful in keeping my two "vintage" - Bradley J Gilbaugh

Jeff has been so very helpful in keeping my two "vintage" Lexuses road worthy and going strong. He is more than a service manager and has become a friend over the years. I will stick with the Lexus brand as long as he continues to work for Anderson Lexus--that is how much his employment at Lexus means to me! Thanks for all that you do Jeff!

Rodney Shoop always is most welcoming when you arrive. - Henry

Rodney Shoop always is most welcoming when you arrive. He is very knowledgeable of the maintenance of my vehicle. I highly recommend Lexus if Peoria and ask for Rodney Shoop! He is the BEST!

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Excellent service from the moment I drove into the - Angela

Excellent service from the moment I drove into the service area to work with Harish on what my car needed, a cup of coffee and a few cookies and out the door with the loaner.

Very nice place everyone was so friendly great customer - Carmen

Very nice place everyone was so friendly great customer service and very fast work best place I have been to. I. Would recommend it to everyone

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!