1,303 Illinois Used Car Dealers

First time car buying experience was great with Niko and - Jtemenak

First time car buying experience was great with Niko and Greg. Very upfront with add ons and pricing, incentives, and promotions. Overall incredibly smooth process and didn’t resemble anything close to some of the nightmarish car buying experiences I’ve heard about from other people.

Went there on Saturday to test drive a vehicle that was - colemana64

Went there on Saturday to test drive a vehicle that was priced fairly on the Internet. We started negotiations with the salesman who then went to see his manager." Par for the course" . He returned and said that the lady manager had increased the price by $1000. I told him that was wrong. How could she do that so he went back into her and returned saying that she removed the $1000 again. He kept going back-and-forth to the manager so finally I went into her office and asked her what the problem was. . She asked me to leave her office as there was a lot of personal information on her desk and she would speak with me shortly. We waited another half an hour with the salesman going to the office and heard glancing over at us and nobody saying anything. Finally, I got upset And walked into the office in front of three Other managers squished into this little office. I told them that I had been to many dealerships in my lifetime, but this one was the scummiest I had ever been to. The manager then asked me if it was fair to sell the vehicle to us while there is a party ahead of us negotiating the vehicle. She then asked me if the salesman had relayed that information to me. I went back to the salesman and asked him why he hadn't informed us that a couple ahead of us were buying the vehicle. He maintained he had no knowledge of another couple buying the vehicle. The whole story came together then. The salesman increased the price by $1000 in an attempt to bypass the first couple for a higher price to us. They played good cop bad cop for over two hours Just holding us there in case the first couple were not approved to finance the vehicle. This is the nastiest experience I have ever had in a deal. Ironically, we visited another dealership close by to test drive another vehicle and I relayed the story to a manager there. He laughed and said he was very aware of the lady manager that was running this place that is called a dealership. Run while you can. !

when buying a used car you have to be a realist and - mrbeeefy46

when buying a used car you have to be a realist and understand the car is not going to be perfect, there were a couple of issues with the car that were addressed while i was doing paperwork and corrected, was technically in and out in less then a couple of hours, all the employees were nice and never pushy, would buy from there again

I bought kio 2019 afterwards under hood it was terrible - rummy95

I bought kio 2019 afterwards under hood it was terrible it needed cleaning, gas guzzler

Dealing with Woody at this dealership was so smooth. - toddmdion66

Dealing with Woody at this dealership was so smooth. Woody is not a pushy salesman, he let us look over and drive the vehicle on our own without standing right on top of us. When it came to dealing with the final negotiation of the price made us feel very comfortable When I buy another vehicle I will have to consider going back to see Woody at Delong Ford even though I live 35 miles away.

I had a great experience buying a car from Andy Jakubczak - caylwardw

I had a great experience buying a car from Andy Jakubczak at Napleton Mazda. He is such a nice person. I went in feeling anxious because I thought the salesman might be “hard sell” and might not take me seriously because I am a woman. Instead, I had a very pleasant experience with Andy. I recommend this dealership and Andy in particular. The Mazda line is great, with a different engine from most cars, and boy does it jump when I put on the gas. Very peppy!! When I need another car, I will go straight back to Andy.

Todd and the sales manager worked with me to come to a - albertstrate65

Todd and the sales manager worked with me to come to a price that was agreeable to both sides. Everyone at Steve Schmitt auto was very easy to work with and made it an enjoyable experience.

Adam was great on showing us exactly what we wanted, the... - chrissy7702

Adam was great on showing us exactly what we wanted, the overall experience at the dealership with the salesman Adam had to have been the most fluid process I have experienced. Thank you Adam for the great experience!

I recently purchased a preowned Ford Escape My salesman - Bob

I recently purchased a preowned Ford Escape My salesman was Brandon. He was professional and very knowledgeable. I highly recommend him and the dealership.

Just picked up our new Bronco! - J. Weeks

Just picked up our new Bronco! Wonderful customer service from start to finish. Dan, our sales guy, made working from out of state a breeze (including working on our trade in value.) Cedrick was thorough & worked hard to complete our transaction electronically ahead of time, so our in person closing ran smoothly. The front desk staff was so welcoming! Sean even took time to talk to us about our experience dropping our kid off at college… really genuine folks at Kunes Sterling. We would highly recommend working with them, and hope to again in the future. Class acts.

Sales process was really excellent. - Tdweitzel

Sales process was really excellent. Robert was the salesman and I was texting with him ahead of time and he was really responsive, answered my questions and even took pictures n real time to send to me. He was not aggressive in his sales approach in any way. The only reason I’m not giving 5 stars is because of the finance guy who had a number of fees he didn’t review with me and tried way too hard to get me to purchase an overpriced extended warranty. That was sadly the only negative in the whole experience.

Chris in the service department is amazing to work with.... - vanconnie@aol.com

Chris in the service department is amazing to work with. We had an emergency repair and he was incredibly helpful at getting us back on the road. We were from out of town and he was able to help with insurance information and made the whole process very easy! Thank you Chris and Anthony Buick!

Excellent Experience! - tangelacjohn

I recently purchased my Audi from WCMC and my experience was great! Kevin was very knowledgeable and forthcoming about the car and everything that I asked him. When I initially called and told him I was on my way to test drive the car, upon my arrival the car was in the front ready for me to get into and have a look around while he printed paperwork for me. If you are looking for a car please visit WCMC and ask for Kevin!!!!

Went in for oil change and maintenance, had an awesome - Mnazer23

Went in for oil change and maintenance, had an awesome experience with Ben Lau, he was in constant contact and never once did I try and get a hold of someone and wasn't able to. Most places you have to call 6-7 times before they answer. Super responsive, helpful, and explained things in a way most people can understand. Great job and hopefully if needed I can come back to this service dept! Audi, International group, and Ben Lau - 5 stars, 10/10. I felt like this is the way service should be.

My wife car is running in top shape and the experience - Ronald Sloan Sr

My wife car is running in top shape and the experience was excellent. I will definitely refer more customers!

Seeking a good used vehicle to serve as our 2nd vehicle & - lawiebenga

Seeking a good used vehicle to serve as our 2nd vehicle & a "Daily Driver" & although we initially liked the salesman who was helping us it was painfully apparent that he: A. Felt as if we hadn't done our "homework" before walking onto the Freeport lot. B. Made 3 COMPLETELY disingenuous statements. We're still looking to buy a vehicle but will go somewhere where our intelligence won't be insulted.

They always take care of my needs when my cars need - ronaldpisarczyk

They always take care of my needs when my cars need maintenance. Never a problem

Everyone I spoke with was extremely helpful. - David K

Everyone I spoke with was extremely helpful. I've never bought a car out of state before and was a little nervous. They made the process extremely smooth and I would definitely do it again.

I purchased a 2014 Chevy equinox from Kunes in Morrison, - Brenda Hook

I purchased a 2014 Chevy equinox from Kunes in Morrison, Illinois, I had nothing but problems with it the day I drove it off the lot. After 4 months of calling and asking for help or get me in another car they finally helped me get into another car. I spoke with the GM and he was able to help me get a different car, after getting my new car I received a letter from my loan company that they sent me a check to the dealership for balance owed to me on my Chevy equinox that I had returned. The dealership was to call me when they received my check. They called me and said that my check was there and they needed me to come in and sign it over to them because that check needed to go towards the down payment on my new car, so before going over to the dealership I called my loan company and asked them if that was what the check was for, they said no! I already had a down payment with my trade in, so the check was mine to do whatever I wanted with it. So my fiancé and I went to kunes in Morrison Illinois and sat down with the sales guy and he told me I had to sign over the check to him, he passed me the check face down across the desk, I picked up the check and looked at it and handed it to my fiancé. My fiancé told him that I was not saying it over to them that it was mine and was made out to me. We got up and walked out of the office and the sales guy chased out into the lobby yelling you need to give that check back it’s not yours and than saying he was going to call the cops. My fiancé told him to go ahead and call, the cops would see the check was made out in my name for me. So we left and didn’t get the cops called on us and never heard from kunes in Morrison Illinois again. So basically they were trying to take my $900 check for themselves, never again will I deal with kunes in Morrison Illinois Bill Bart - general manager Greg Roberts - sales Josh Morales - sales Be very careful if you go to this place, they rip you off and lie to you, they only want the sale for their Commission, after you drive off the lot they don’t care what happens. Josh Morales is the sales guy who threatened to call the cops on us and try to take my $900 check.

Bought a Cadillac Escalade. Frank helped to close the... - wpietka559wpietka559@gmail.com

Bought a Cadillac Escalade. Frank helped to close the deal. I think I got a great price on a great car. He also went the extra mile to make sure I was satisfied after the purchase. Didn’t have to, but he did. Thanks.

What a pleasure dealing with Dan and Mike while - bobgrace

What a pleasure dealing with Dan and Mike while purchasing our XC90 Volvo. Everything was prepared with expertise and a caring attitude. They know how to deliver great customer service.

Lucky Motors and Chris specifically made buying my - TMA

Lucky Motors and Chris specifically made buying my Corvette quick and easy. I'd been looking online and was actually two states away from Lucky, but they got the deal done, the paperwork completed, and arranged to have the car shipped directly to my home. I highly recommend these guys, and won't buy another car without checking with them first.

I purchased a new/used 2023 Ram 2500 Big Horn Diesel - JeffEagleRiverWisconsin

I purchased a new/used 2023 Ram 2500 Big Horn Diesel truck. Unit had 75 miles on it, still looks brand new, and $18,000. off sticker price. Came with full warranty. I live in Northern Wisconsin and drove 300 miles to get it. I was in and out of this dealership in 50 minutes. Everything was exactly as discussed on the phone. Nick and his son, Nicholas were both ready and waiting for me. No games, no hassle, super happy with everything. Bryan in service was great. Very nice selection on lot. Hint, hint, they have several other trucks just like the one I purchased without the big dealership games. Best deal I found, and I've been searching for three months. Well worth the drive.

Mini Cooper S - Suttree17

Great service and friendly. Warm welcome With all employees. I got a car that I love it so much. Best price for mini with reasonable options

worst experience ever - unhappy

They don't stand behind what they say. the owner can't keep his story straight be vary wary of the pre purchase inspection. My car needed 5000 in repairs after purchase.They wouldn't call me back

Very dishonest people. - Darylh683

Very dishonest people. If you drive more than a few minutes to get there, then they think that you’re invested in the car and will lowball you in the trade in and refuse to negotiate. They are very kind over the phone to get you there.

Hey everyone please don't delay in getting your car - James Davis

Hey everyone please don't delay in getting your car serviced here at Titan Auto Sales in Madison, TN (Nashville) is the place to go to get your low mileage dependable car or to get you car fixed (any model). No worries about the labor price compared to other extremely high dealerships for car work. Me and my wife bought three cars from this location. All three cars are still running strong after 7 years has past. Guys and Gals please give him a call ASAP at 615-647-7477. Address is in Madison, TN 612 Gallatin Pike, TN Madison, TN. Get your almost new car today at half the price. Please don't delay 5 star service guaranteed

Great Team and Great Service! - cjohn1088

The staff is very friendly and accommodating, and they will help you out in multiple ways. I traveled from over 3 hours away, and they made the experience as easygoing, informal, and personal as possible. Thanks again to Mike, Frank, and Joe.

Car purchase fly I. And out - Binsuranceguy

Trust worthy and honest Quick easy in and out process Took uber from the airport Car was as discussed on the phone and paperwork was easy.

Competent - Person

Knowledgeable, able to answer all of my questions. Friendly and not at all aggressive in their approach. Whenever I went to the dealership there were friendly but not pushy folks greeting me.