I am hard customer to impress and I can honestly say that the guys at this place (Tom and Earl) did just that. My parents, who live in CA, were interested in a Lexus RX 450h they were selling found through Autotrader. Since I live in Indy, I facilitated the inquiry and purchase. It was all very straightforward. I drove up and they had the car ready for my inspection. I had arranged to take the car for a mechanic inspection and they were happy to send someone along with me to get it done. They wanted the inspection to be done by a Lexus dealer, which was my preference as well. I view their requirement that the mechanic be qualified Lexus a very good sign of their confidence in the vehicle. All was as advertised with the car and the pics were accurate. The purchase was finalized in a day with e-mailed documentation and wire payment. They also arranged delivery of the car to California at a very reasonable price. The car arrived on time this morning (three days after departure, a week after purchase) and in perfect condition. My parents are thrilled. I went into this transaction with a healthy amount of skepticism, but was thoroughly impressed at the no hassle process. Oh, and the price for my car was at the very bottom of the Kelly Blue Book/Edmunds pricing range for the car. What more can one ask for?