1,322 Illinois Used Car Dealers

Beware: Even if you pay for a car in full-cash, Gurnee - moyliszka

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to.

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

It is a good dealership. - md725706

It is a good dealership. I still feel that they can keep the communication coming quicker. They have the text communication, so how hard can it be to give updates

Galesburg Ford is purely customer driven and is always - Brad

Galesburg Ford is purely customer driven and is always willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was being repaired. She was polite and answered all my questions. Wish every business had one just like her.

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Very nice and helpful staff and I can have confidence - Klwilli55

Very nice and helpful staff and I can have confidence that my vehicle is serviced with quality and care.

First this is my 4th Lincoln thru Scott Burdelik with - nstanmar

First this is my 4th Lincoln thru Scott Burdelik with Napleton Lincoln Blue island. I purchased a 2025 Lincoln Nautilus premier hybrid with the jet package. This vehicle is Beautiful! And to top of off everything was done over the phone and electronic e sign( I live 90 miles west). Scott even delivered the vehicle to my place of choice( my home town). THANK YOU Scott once again! NAPLETON LINCOLN & SCOTT BURDELIK 100%!!

I don't think my sales rep Liz is interested in selling - carmine_05739

I don't think my sales rep Liz is interested in selling cars. Communication skills need to be improved.

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry

Purchased a new car from them and within a year - jillwaits5

Purchased a new car from them and within a year discovered they had done body work on the car and it is now bubbeling and peeling. I have left numerous messages for the sales manager, salesman, and the General Manager with no return phone call.

Our sales person Zach did a fantastic job. - BShaw

Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.

The dealership under the previous management - Fletcher - JohnP

The dealership under the previous management - Fletcher Jones - was well run. It is too soon to tell how the new owners -Autonation - are managing the service department. I have had experience with the Autonation BMW dealer in Tucson AZ which has been positive.

Great dealership and sales staff, very professional! - butch.wanderer

Great dealership and sales staff, very professional! My salesman (Jim) made sure the vehicles I purchased were cleaned, properly prepped and ready for delivery. The Sales Manager moved through the sale process rapidly . I highly recommend visiting this very clean and updated Ford dealership. Great job Napleton! Thanks Guys.

Trading vehicles to me is like going to the dentist, it’s - Housey5

Trading vehicles to me is like going to the dentist, it’s just part of life you have to do. Mr. David Cox was pleasurable & great to work with.

Called service September 4th service never answered, - 1michaelhunting

Called service September 4th service never answered, Front desk picked up and said she would have them call me back. (NO Show) Called September 5th service never answered again. Said we will call you back. (NO Show). I will drive an hour before I call them back.

Tamer and team are always very helpful. - Anthony LaMantia

Tamer and team are always very helpful. Entire staff is knowledgeable and goes the extra mile to assure you’ve had a great experience.

Exceptional - purchasing a vehicle is an act in trust. - Robert

Exceptional - purchasing a vehicle is an act in trust. I trusted Annie (and now trust her more) - and she honored every word, and -very specifically - the sale price of an AMAZING SUBARU OUTBACK, and she honored her phone offer for my cars trade. No back tracking, shifty numbers, or shenanigans. The sale, was seamless! No hustle, no back end pressure. Just amazing service predicated on trust. Oh, the travel to Bloomington from Springfield was approximately an hour drive worth THOUSANDS of dollars. More importantly TRUST made that drive worth the trip!

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee

Gretta was able to help me pair my phone and answer my - auugiedd

Gretta was able to help me pair my phone and answer my questions on my Mercedes. Come here for great service

The team at Anderson are always very accommodating. - mrklmk2

The team at Anderson are always very accommodating. They helped me choose my next vehicle after months of uncertainty.

My experience at Gerald Kia of Matteson was horrible. - Horrible Experience

My experience at Gerald Kia of Matteson was horrible. I traded in and purchased a vehicle back in August 2025. Suddenly, I had a change of heart and I wanted to return the vehicle not even 24-hours later of driving off the lot and I was told that the deal was finalize which it was not. They did not include who the vehicle was financed through on my paperwork. They told me it was financed through Kia Motor Finance. I called and they said you have no account with us. To speed up the process they waited until the information was finalize before they told me who the lender was. My payment is not due until October. I will never ever return to that dealership and I will not recommend anyone to go there ever. They are not honest with consumers.

Scott Carlson was great . - Lghuler

Scott Carlson was great .He took the time to explain everything in detail to my wife and myself. This is the second car we’ve purchased from this man true professional keep up the good work will be back.

Rich always does a fantastic job taking care of my oil - Marlenagracia

Rich always does a fantastic job taking care of my oil service. He’s not only knowledgeable but also genuinely great to work with—professional, personable, and dependable every time. Not sure who’s genius ideas was it to do the automated bot booking but it never works. I book my appointment and me Rich laugh together when I approve that I’m not on his list for appointments. I truly hope you’re not paying for that CRO because it’s trash. Huge thank you to Rich for squeezing me in twice now.

Good selection of cars at a fair price. - Joseph

Good selection of cars at a fair price. The staff was helpful and got me a new car.

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Took my car in for maintenance and was treated extremely - James Broday

Took my car in for maintenance and was treated extremely graciously. John N. Took care of my every need. He’s a true professional in every way! Five out of five stars with me. Jim B.

Found us the car we needed after the car we needed was - jbastian

Found us the car we needed after the car we needed was not in the area. The salesperson was very helpful (sorry, forgot his name), and we are very happy with our car

Tom 12 a fantastic salesman. - r_bergquist

Tom 12 a fantastic salesman. No pressure just great information. I'd use him again

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

Matthew was amazing! - Megan Shupe

Matthew was amazing! No pressure, no hassle, best car buying experience ever! We really just stopped in on our way to Walmart...and I left with my dream car!