17 Maryland Subaru Dealers

Vitaly, my service advisor is wonderful. - paula.farmer

Vitaly, my service advisor is wonderful. I feel like I get honest information and I really enjoy having the quiet lounge upstairs when I wait for service and complimentary carwash to be performed. The free coffee is pretty good too!

I Drove 4 hours because Katie was able to get me the best - castawaypup

I Drove 4 hours because Katie was able to get me the best deal on my used Forester! She was both efficient and a pleasure to work with. I can't recommend her enough. And a shout out to Milton for working through my credit union's financing. Thanks so much to both of you! Danny Fox

Everyone I encountered was wonderful. - littletd57

Everyone I encountered was wonderful. All were so very helpful , pleasant ,and answered every one of my questions . A great place to buy a car! Will most certainly be referring my family and friends

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

I had new tires put on my car . - Nancyfaulkner62

I had new tires put on my car . The tech found that my rear end needed alignment and it was done. Now my car runs like new!

Matt is so friendly, knowledgeable, and genuine. - sullivanmartha1

Matt is so friendly, knowledgeable, and genuine. This is the 4th car that I have purchased from him and the lovely staff at Fitzgerald Subaru Gaithersburg. I'm hoping that I won't need another car for many years but, when that time comes, there is no doubt that he will be the one that I call.

Morris and Queen were very helpful and knowledgeable! - J

Morris and Queen were very helpful and knowledgeable! They were very patient in answering our questions throughout the process.

Great service with an excellent advisor. - WHALEN.MAUREEN

Great service with an excellent advisor. I am happy with everything they did during this last visit.

I have continually received friendly and Excellent - Margos

I have continually received friendly and Excellent service. The waiting area is roomy and Clean. There is coffee available, magazines and also for the tiny tykes there were some cute little books!

5 star experience at Gateway Subaru! - Malloryeggleston

5 star experience at Gateway Subaru! Dave was pleasant and so easy to work with. He made the entire purchasing process (which can be extremely daunting) simple and quick. Highly recommend working with him!

Great staff and good selection of vehicles on hand to - M

Great staff and good selection of vehicles on hand to choose from. Always a welcoming and honest experience.

I was going to buy from this dealership about a month - leslie06

I was going to buy from this dealership about a month ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got me mad is when I started getting calls and text at 11:15PM!! Who in their right mind would text someone about buying a car that late at night!!? These people must be desperate and trying to make a deal when the customer is sleeping! I will NEVER do any type of business with a company like that. I have been in retail and sales management for over 40 years, and I would never think of doing something like that. I wish I could give zero stars!

Relaxed, not pushy, helpful, transparent, patient! - Josie.greco

Relaxed, not pushy, helpful, transparent, patient! Everyone was friendly and seemed to work together. If they didn’t have the answer to a question, they found it.

On June 14, 2025, I traded in my vehicle and purchased a - Brooks8821

On June 14, 2025, I traded in my vehicle and purchased a new one through Ourisman Volkswagen / Subaru of Waldorf. The salesperson who handled my transaction was Erick Rushing. As part of the agreement, the dealership was responsible for paying off the remaining balance on my trade-in vehicle. Following the purchase, I made several attempts to confirm that the payoff had been sent to the lienholder. I was repeatedly given vague or inconsistent answers. I later discovered that Erick Rushing was no longer employed at the dealership and that my paperwork had never been submitted. It sat unprocessed for approximately 30 days, and as a result, the payoff check was not sent until July 9, 2025. This delay caused the lienholder to report missed or late payments to the credit bureaus, which has significantly damaged my credit. I fulfilled all of my responsibilities and acted in good faith during the transaction, yet the dealership’s negligence has had lasting negative financial consequences for me. I am requesting that this matter be formally acknowledged and that the dealership assist in correcting any inaccurate or harmful credit reporting resulting from this delay.

Yesterday I bought a new car from Bel Air Subaru. - work

Yesterday I bought a new car from Bel Air Subaru. The sales person was Irwin Duncan and he was great! He spent a lot of time with us, explained a lot and was extremely helpful. He did help us the next day with additional information for insurance and the loan. Highly recommended! Roumen

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.