559 Maryland Used Car Dealers

I was going to buy from this dealership about a month - leslie06

I was going to buy from this dealership about a month ago. I decided to wait until after the holidays. When I say I have asked these people to stop calling me, it's a understatement. BUT what really got me mad is when I started getting calls and text at 11:15PM!! Who in their right mind would text someone about buying a car that late at night!!? These people must be desperate and trying to make a deal when the customer is sleeping! I will NEVER do any type of business with a company like that. I have been in retail and sales management for over 40 years, and I would never think of doing something like that. I wish I could give zero stars!

Wade is by far the best car sales representative that I - Jshvacpro

Wade is by far the best car sales representative that I have ever dealt with.. he went way above and beyond to find a truck for me that far exceeded all expectations . I highly recommend that if you’re in the market for a new or used vehicle simply go to Pohanka Chrysler Ram jeep in Salisbury. And go straight to wade .

After doing research online, I found the "perfect" used - Aaron

After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.

Came for the cars as I have always heard about Flemings - Mr. Bannon

Came for the cars as I have always heard about Flemings and was in the area. I was surprised as to how nice the cars are, like everyone was restored and each nicer than the last. Rich showed me around and we had a nice conversation about cars in general. It was a nice walk down memory lane!

I usually hate buying vehicles but I had a great - Doug Key

I usually hate buying vehicles but I had a great experience buying a truck at Darcars of College Park. It was a bit of a drive for me but it turned out to be the best vehicle purchasing experience I have ever had. Kimberly was my salesperson, and she did a fantastic job. She communicated with me throughout the process, from the time I inquired about the truck until after I had purchased it. She sent me pictures, video, and several emails before I ever met her. Once I got to the dealership, she made me feel welcome and made sure I was comfortable. Mike, her manager, answered questions for me about the truck and was very knowledgeable about the truck. Alex took great care of me in the finance process. He didn't pressure me into buying anything I didn't need and made sure I got the best deal possible with protection plans and finance rate. I will definitely come back to Darcars of College Park when my wife is ready to buy a vehicle. Thanks to everyone for a great experience! You showed great customer service and professionalism and it was such a positive experience. Thank you!

We had a great experience. - mandylion

We had a great experience. The staff were all helpful and responsive, and our salesman, Yosef, did a bunch of research to make sure he fully answered ALL of our questions. Purchasing a car can be overwhelming and stressful, but I feel like they did their best to make it as streamlined as possible. Would definitely shop here again.

Very enjoyable to work with the service was great and the - Benno15

Very enjoyable to work with the service was great and the shuttle was a big help

Do NOT go to O’Donnell Honda in Ellicott City. - David H.

Do NOT go to O’Donnell Honda in Ellicott City. My AC was not blowing out cold air. They charged me $650 to assess my car. They don’t indicate any hourly labor rate on the invoice. And, after paying $650 for the assessment, they have indicated it will be an additional $698 plus tax to install the AC condenser. Save yourselves some money and headache - go some place else.

The salesman showed us the different models and trim - rgates

The salesman showed us the different models and trim packages available at the dealership. Once we had settled on a vehicle the negotiation process went smoothly. Interactions with the finance department went well. Afterwards, the salesman went over the vehicle functions and features of the vehicle. The process was quick and easy.

The entire team worked in unison to make the experience a - Mark joyce

The entire team worked in unison to make the experience a pleasurable endeavor! In particular they solved a number of obstacles unsolicited to afford me the greatest opportunity to seek discounts and advantages that I have as not aware.

Eric was great which is why we have used him multiple - walter.tomlinson

Eric was great which is why we have used him multiple times. The management team has also made some changes for the better which I have noticed and appreciated and Mr Max Chao has helped me with this sale as well as one other purchase in February or March.

Very great experience! - Sonya Scott

Very great experience! Antonio has lots of patience and was very persistent. I recommend everyone to go to Antonio!

I have had two great experiences at this dealership, once - jnorthsaale

I have had two great experiences at this dealership, once in 2021 and again in 2025. They are calm, professional, and really listen to the consumer. I highly recommend them and will use them in the future.

About two years ago, I got quite a abysmal experience - mr_raja

About two years ago, I got quite a abysmal experience with Darcars Volvo Rockville's sale department. So, when I had to get some service done on my car, I was very hesitant in going in to Darcars Volvo service center. But I am glad to say that what the sales department lacks, the service department makes up for. In the last 20 months, I have been to the Darcar Volvo's service department 4 times. 3 times, I dealt with Jimmy Wong, and once I worked with Christian Davis. Both of these gentlemen were superb to work with. My last visit was a couple of weeks ago when I went in for my 2 years/20k miles service. While Christian was signing me in, he asked me if there is any issue(s) that I want them to look at as well. I told Christian about this one issue that I noticed in my car in the last few months where the steering would vibrate a little on highway speeds. I was expecting him to say "oh that is new and we never heard of it" but instead, he told me that he will certainly look in to it and will try his best to resolve it. I was ready to give him a full shabang of all of the posts and forums I read about this issue and that it is a known issue for my particular vehicle, because I thought they would not look in to it. But, to my surprise, Christian was aware of the issue and was more than willing to help me with it. All in all, I am quite happy to work with the Darcars Volvo's service department. It feels like they genuinely care about their customers, and every time I visited them, I did not feel like they were trying to rush things over. Both Jimmy and Christian, and also the South-Asian gentleman in the vehicle drop off bay (sorry I did not catch his name) are super courteous and a pleasure to talk to. Hope to see you soon for my next service.

excellent customer service received for my pilot and - rmohdus

excellent customer service received for my pilot and really appreciate oil change and tire rotation, and as well as the Recall

I had a fantastic experience at AMKO. - Lori Maddox

I had a fantastic experience at AMKO. They provided excellent customer service, and I'm extremely satisfied with my purchase.

Very Very Professional, Edwin was magnificent. - Dxshin

Very Very Professional, Edwin was magnificent.. thank you guys for getting this Deal Done for me , I’ll definitely be coming back in the future!!!

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Staff knowledgeable and professional. - Geri

Staff knowledgeable and professional. Kept me informed about the status of my vehicle. Courteous during the checkout process.

Excellent service. - pdritter129

Excellent service. Communicate service provided and needed. Professional and understanding of your life style. I'll be back.

Exceptional Service was able to make things work in the - Stephonwheaten

Exceptional Service was able to make things work in the best way possible and I was fortunate to leave with a 2024 Nissan Kicks as Javon my Salesperson assured me everything will work out and it did!!

I recently purchased a new care and had the pleasure of - Hisgrace

I recently purchased a new care and had the pleasure of working with Ernie, he was professional and kept me informed throughout the process. He took the time to listen to my concerns and what I wanted, and he went above and beyond to make me feel heard and valued.

Tried calling the service department to ask the price of - bmcw73

Tried calling the service department to ask the price of an oil change for my 2021 Arteon. First attempt as going well until I was transferred to the service department. The phone rang and rang until a recording came on stating the mail box was full and could no longer receive any messages. Second call to the phone number listed on the website. Rang a couple of times until a female answered “Good morning” then line went dead. We have a 2021 Arteon and an 2022 Atlas. Getting ready to trade one or both in but, when you cannot get anyone in the service department to answer a simple question leads me to think on looking at Lexus or Mercedes as they don’t seem to have many complaints on their service departments.

5 Stars – Excellent Service! - zacharysmom1972

5 Stars – Excellent Service! We had a fantastic experience at Hertrich Chevy of Easton, MD. From the moment we walked in, the staff was welcoming, professional, and knowledgeable. Damier Guzman, our sales consultant, took the time to understand what we were looking for and made the entire process smooth and stress-free. Special thanks to Damier and Kendall Henry, our finance manager, for going above and beyond to ensure we drove away happy. Highly recommend this dealership if you're looking for quality service and a great selection of vehicles.

Tiffany is awesome, and the rest of team was excellent. - clarencerobinson265

Tiffany is awesome, and the rest of team was excellent. My wife and I thoroughly enjoyed the experience. This was the best experience we had. They took their time with us. Overall, we are extremely satisfied with our purchase.

My Uncle has helped me buy my first car and he was very - cyriacadjevi

My Uncle has helped me buy my first car and he was very helpful along with his staff. He was very much candid and open to being accommodating. Very much enjoyed his help with his team.

Do not sign the paper that "waives" your right to a - jmendo

Do not sign the paper that "waives" your right to a warranty. In Maryland cars can only be sold as is if the car is over 6 years old AND over 60k miles. regardless they will ignore request for issues to be covered. make sure to file a Maryland Attorney General consumer complaint, File Maryland MVA dealer violation complaint, Consider federal complaint for safety violations. Document everything incase they are unwilling come to a resolution.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

Josh listened to all of my concerns he kept me updated - Theresa

Josh listened to all of my concerns he kept me updated thru the process And he even found a recall airbag And had it installed The detailed team did excellent And my loaner car was ready when I dropped off my Enclave

Great experience all around. - josh

Great experience all around. Bought my new Pacifica just before the new year hassle free. Alex, sales, was my rep. Alex is a knowledgeable, no-nonsense, straight shooter, and he was my respectful of my time. Greatly appreciated the professional treatment from the entire staff, including Terrell and the general manager.