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Awesome experience! - paulin.patricia
Angie was the greatest! The experience was easy and she helped find my wife a car that was not only what she was wanting but kept it in our price range, she wasn’t pushy or give us the typical salesperson run around. Highly recommend Sapaugh and Angie!
Top Reviewed Specialists At This Dealership
Routine Service - mmaher
Scheduled my truck in for standard maintenance (oil, filter & tire rotation) and waited for the service to be completed. Nice wait area and Glen checked in to make sure I was ok as they were very busy at the time of the service.
Sales & Leasing Consultant
“Great experience” - ChrisRopp
Good clean dealership. No pressure and hassle. Treated us with respect. Everything was explained very good and no extra surprises. Would definitely recommend this dealership to friends and family. Shayla was a great sales person.
Great job Jeff! - Lisa 777
Great job Jeff! I appreciate your kindness and knowledge of my new car purchase! Thank you for the experience. I will buy from you again and will recommend you to my family and friends.
They went over and beyond to make sure we were happy with... - Cb
They went over and beyond to make sure we were happy with our purchase. We will always purchase our vehicles from them. We love the Mayse team.
Dealership - JP
One of the best places I have every shopped for a new vehicle. Friendly, informative and very helpful throughout the entire process. Assistance with service on purchase of new vehicle when needed was great.
Bill Roberts always provides quality, (and nice), service - Leslie
I have sometimes run late to my car service appointments, yet the service staff is ALWAYS nice about it. I appreciate the mechanics as well, for I have never had an issue with their service. Jody is always nice to talk to, as well.
Unbelievable customer service! - Mtownsend
I am extremely impressed with the customer care and professionalism of this dealership and especially the personal concern from the staff and owners- would return!
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
Best Dealer In The State!! - koifarm
I was doing a search for a Chevy Truck, and came across this Dealer that had just what I was looking for, so I contacted them. They got back to me really fast, and answered my questions. I had to work a bit Saturday morning, but headed up to this Dealership to buy this truck. They closed a 5pm on Saturday, and I got to the door about 4:45 or 4:50, and walked in looking for the name I was told to ask for when I got there. This deal went so fast I could not believe it. Soon I was headed back home that was a 4 hour drive for me, but enjoyed every second of it, in my new truck. I'm just saying, if you are looking for a car or truck, this is the place..
Thanks Roberts Robinson
Had a wonderful experience purchasing a new to me... - 3521Brad
Had a wonderful experience purchasing a new to me truck.
Wasn't planning to purchase yet, but Jeffery was a delight to work with.
Anthony was a delight as well.
So we bought it.
Sales Person-Mike Harrington - Scheidt,Mike
Our experience with our salesman, Mike Harrington, was exceptional! He was kind, informative, and helpful in every way in purchasing our vehicle. Thanks Mike!!
Mike and Judy
Great Experience - andrew2010
I enjoyed working with Cable Dahmer Buick GMC of Independence to purchase my Terrain. I purchased an all blacked out edition and love it!! I will purchase my next vehicle there as well!
We made a deal both signed the agreement and gave a down... - huttos
We made a deal both signed the agreement and gave a down payment. The vehicle had some codes needing repaired we waited a week and a half and they upped the price $204 to pay for a temp tag. Bull they were upping the price to offset the repairs. We gave full asking price and we weren’t told until we picked the vehicle up and it was a cash deal for my son and his first transaction. Rediculous way to do business. They got it down to 125 but still more than agreed on. Temp tags are about $10-15. Happy with the deal until this. Very crooked way of doing business we gave you what you asked for full price. I would
Great Vehicle & buying experience! - Joe and Vicki from Winfield
Everyone was on super friendly and on top of things the entire visit. In no time Eric had our new Jeep Renegade ready to roll! Honest and open, all of our questions were answered before we left. then were able to text/call and ask a few more with quick response even after we were gone! We have owned for a couple months now (Great running vehicle!) and still love our purchase and the whole buying experience always be a good memory! If you are vehicle shopping give them a shot! It May very well be the only place you need to travel.
Detailing - Luc
The detailing shop needs to step up a lot! My car windows were terrible, the upholstery on the sides of the seats weren’t very clean, and the console around the gearshift was dirty
Repeat Customer Satisfaction - Luv2ryde
We can always count on Reed Buick to take care of us. "US" meaning my whole family. Myself and sons have always had a good experience buying cars from Reed ( I think we are up to 8 now). I had my Terrain for 9 years and I would only have Reed service it. I knew they would be honest about what needed to be done to maintain my Terrain so I would be safe. Now I have down sized to the Encore (my beautiful Arctic Frost (White) baby). They made sure I received a good trade-in, rate and the payments I wanted. Thanks, Jeremy for always taking the time to deal with me! Also thanks to Tony for my mats! Lyle, I'll be seeing you soon for the check up and oil change. You all take very good care of me!!!!
Bought a truck - Brandon 15
They had the truck I wanted, and it was exactly as they had advertised. Angela Williams was awesome and she made buying a truck easy.
Lies and deception from salesman - formercustomer
My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never again. The salesman that dealt with my mother lied, cheated and stole from us. Nick Giganti is a worm who preys on women and the elderly. My mother bought her vehicle Memorial day weekend, "the worm" promised a referral check of $250. Now it's August 6th and after 3 calls and multiple excuses, he says it's $100, and still no check. Then, wants to try and make me feel like a beggar for asking him for what he voluntarily promised. I didn't ask for referral check, he offered. I guess he feels if he puts me off long enough I'll just give up. Well I have, on the dealership. Service dept. had to work on my sister's and my vehicle twice to resolve issues. Spend your money somewhere else. At one time this was a great dealership, but I wouldn't buy a "Hotwheel" toy from them anymore.
A very good and honest dealership! They are... - jdianak
A very good and honest dealership! They are straightforward with no hidden costs. We would buy from this dealership again and would highly recommend them!
Vehicle service - Niecey7539
I always go to this dealership, they are fast and pleasant! The waiting area is really nice too. The servicemen attend to you right away! Very
I bought a 2018 Hyundai accent. I was looking for a... - James.houle.91
I bought a 2018 Hyundai accent. I was looking for a Cruze, got this instead but the sales lady didn't pressure us one, but did answer all questions very promptly, this is my 3rd purchase from Jim Falk Motors and it won't be our last! Great service!
Made a Great Deal! - stlclint
I worked with Jonathan Liou to purchase my car. We primarily communicated via e-mail to work out the details. I found Jon to be friendly and the dealership to be fair and reasonable in making a deal. In all the process was about a stress free as could possibly be. I would absolutely look at Hulett when I am in the market for a new or used car again.
CHRIS LEWIS PROVIDED HORRIBLE SERVICE!!! - MaryStru
went in on Saturday 2/2/19 to drive a Honda Ridgeline and liked it a lot. We drove 2 hours to check it out. We worked out a trade amount and the salesman, CHRIS LEWIS, said he couldn't sell it right now without having a check airbag light looked at by the service department. I said I want the truck so let me know what he finds out. MR LEWIS assured me he would.
Monday he didn't call so I called Tuesday and spoke to CHRIS LEWIS. He said he'd check on the truck, he forgot & was busy. About 2 hours later I received an email from CHRIS LEWIS that the service guys friend was buying it BUT if he doesn't I'll let you know.
What an UNPROFESSIONAL salesman! I don't know if he thinks customers enjoy being insulted or if he's treated other customers like this, or if that's how the company is run. I've never had a more insulting experience in my life!
CHRIS LEWIS I WON'T BE BACK, SAVE YOUR EMAIL & TIME TO INSULT OTHERS. HAVE A NICE DAY.
Great Customer Service - Jaydah312
Although I ended up not purchasing a vehicle from here I had one of THE BEST customer service experiences with Oscar. He drove me to the overflow lot, allowed me to drive & when I became indecisive & felt discouraged he kept on trying to find something to fit my wants. However, I was on a tight deadline & was unable to find a car that I liked & within my budget. I just wanted to thank him for working so hard for me, suffering through my stubbornness and all. He remained nice & professional. I hope this review counts for something even though I did not purchase anything.
Poor customer service - Levi
Poor customer service. Will not return calls. I have asked twice now for a call back and nothing. Will never go to again or recommend.
The worst year long repair service I ever experienced! - TANNELLE
Have been dealing with this dealership for over a year; specifically the service dept. I have had the same issue duplicate itself 5 times and each time this dealer replaces a part that is not correcting the issue. I understand diagnostic codes and everything, but on multiple occasions they have all pointed back to the throttle needing to be replaced. They even wrote on one of my repair tickets that if "this repair" did not fix the problem and it resurfaced again they would replace the throttle. Well the issue did resurface a couple months later and we took it back assuming they would replace the throttle. However, they replaced something totally different and charges us a 5th time for something that did not correct the problem. So the most recent visit, the decided to go ahead and replace the throttle. After 5 -6 failed attempts and $2700.00 of my extremely hard earned money they replaced the throttle at the tune of $391.00 and that was only for the part. Nevertheless, I have yet to find a throttle that cost over $244.00 on any parts website. They seem to run between $112 - 244.00 for my vehicle model. After so many epic failures at repairing my vehicle, they did "waive" the labor rate on the 6th attempt. However, I don't doubt they more than likely added it back in as a hidden charge with the part cost, considering the huge difference in what they charged for the parts and the average price several parts websites offer them far. Tricky tricky deceptive company. All I have to say is God don't like ugly. This dealership is as ugly as they come! Did someone say bankruptcy!
Terrible Experience!! - gnewcar
Will never go back here. We called ahead to verify the internet price. When we got there, the vehicle we wanted to look at had a noticeably scuffed rim. It was a brand new vehicle. The salesman didn't even notice it. My husband pointed it out. The salesman could not give us a straight YES it will be replaced answer. He circled around the question many times. We went inside to talk pricing and value our trade in. He told us repeatedly that our trade in was a high demand vehicle in great shape and with low miles. However, they gave us a very low ball offer. He had also told us that they would not negotiate on the new car price, but that they may give me above what my trade in was worth to make up for it. This was not the case. When they brought out the sheet with all of the pricing on it, we never did see the correct amount for our trade in, even though it was too low for our liking. The bottom line price had not changed from the internet price despite our trade in supposedly being figured in already. We asked for a lower bottom line price and were brought a second pricing sheet. The bottom line dropped only about $1,000. However, our trade in value had decreased once again. The salesman acted like we were asking for the moon and could not give us any straight answers. Needless to say we left without a vehicle. The next day I got a strange and very grammatically incorrect text on my phone from the salesman asking if I had, had a great day the day we visited the dealership. We ended up buying from Sapaugh in Herculaneum and were much happier. The real kicker was.... we ended up buying the EXACT same vehicle just from Sapaugh instead. Don't waste your time here!
The Car Dealership experience you remember from 30 years ago - Nibleheim
This place seems to be just like every other car dealership. They get you to buy the car and then basically lock the door after you drive off the lot.
When buying my truck from them, I worked in the deal having my car washed for free for life just like the truck as the deal was really a little above what I wanted to pay but this and a few other things really sold the truck to me. Welp, I went to get my car washed for free and the Manager basically said the salesman can wash the car if he wants but he will not be washing the car.
On top of that, which is about as shady as they come, they never fixed the running boards or the rear panel that was coming off that they promised as well.
I WILL NOT BE RETURNING FOR SERVICE OR TO BUY A CAR HERE. I cannot stand this type of Car dealership and they seem to be very common still in today's age.
Zero Communication on their end - SunderXD
No communication at all. Asked for pictures of a vehicle, no response, asked for updates on the repairs of the vehicle, no response. Waited 5 days for an update and had to call them. And like the review above tires that were given to me once the repairs were done were terrible quality and unsafe, they won't even pass inspection. I mean their service center passed them but I doubt anyone else would. They just wanted their money and to get me out of their hair. Waxed the tires before I picked the car up so I wouldn't notice the poor quality, you can polish a turd but it's still a turd. Once the Polish wore off you could see the tires for what they were.
Here's a warning stay away from this xxxxxxx dealership. Take your hard earned money elsewhere before they burn you good.
Kirksville Motor Company
Sapaugh Chevrolet Buick GMC
New Car Sales Manager
Used Car Sales Manager