55 Missouri Buick Dealers
This was the easiest and best car buying experience I’ve - Christina
This was the easiest and best car buying experience I’ve ever had. We weren’t chased by salesman when we pulled into the lot like other dealerships, and the staff was super friendly and helpful. Also, it did not take all day to complete everything. The atmosphere was very comfortable and laid back, it was a very pleasant experience. I highly recommend!
Top Reviewed Specialists At This Dealership
We saw this vehicle online at another Ed Morse location, - ternikl
We saw this vehicle online at another Ed Morse location, Mark Wood and Terry Gorman worked together to get it to our local location so we could see and drive before making a decision. We have always experienced great customer service from these gentlemen.
Gus Loftis did a great job explaining our vehicle - cmoore
Gus Loftis did a great job explaining our vehicle features and was very efficient and professional.
Thanks to Caleb Rowden for opening up early for us too! That was extremely helpful!
Kirk Linderer is my usual contact. - roverberg48
Kirk Linderer is my usual contact. He directed me to Patrick Howard and we had a great experience. Kirk also called and let me know about the tragic death of Patrick. It was obvious that the community mourned his loss. Steven Charleville walked me through buying my e car. I enjoyed the experience.
Always a joy to work with. - clayaholt1
Always a joy to work with. Polite and transparent. Would recommend to anyone looking for a new vehicle.
Sales & Leasing
I was blessed to be able to drive up to request an oil - Wanda Bonner
I was blessed to be able to drive up to request an oil change without an appointment.
I have dealt with many dealerships in the past but I can - Amy Duryea
I have dealt with many dealerships in the past but I can honestly say none of them compare to the dedication, pride and customer service as Randy Curnow Chevrolet. Lindsey was super amazing :). I would highly recommend them to anyone who asks.
Had some issues on our truck went to service and service - Larry S.
Had some issues on our truck went to service and service advisor Casey went out of her way to help, very polite and thorough. 5 stars Casey!,,
Salesman and staff did a excellent job car was still - bagbyparts
Salesman and staff did a excellent job car was still dirty so they had detail clean it again but got home truck was still very dirty don't believe they even opened it to vacuum the dirt out.
Thompson Sales and Service are second none. - Drstokes1957
Thompson Sales and Service are second none. Eddie Williamson, our salesman has been the very best to work with. We have purchased several vehicles and have enjoyed each one of them. When the dealership hired Eddie , in my opinion was there best decision. Thompson Sales and Eddie go hand and hand. I have always been satisfied with all aspects of the company. To all the employees at Thompson’s, keep up the great work. Great employees make a great company. You guys are the best.
The most knowledgeable and professional service and parts - donniebaker479
The most knowledgeable and professional service and parts department of any gm dealership I've done business with.
Chris in service is the most unprofessional manager I've - Taramarietrogdon
Chris in service is the most unprofessional manager I've ever dealt with. Fix that.
I was visiting KC this weekend to take my mother out for - BillfromIowa
I was visiting KC this weekend to take my mother out for her birthday and encountered a problem with my vehicle. My home dealership was not answering the phone/returning my call so my brother suggested I call his dealership Reed GMC. Jeremy answered the phone and was able to help diagnose the problem and get us back to enjoying our visit rather than worrying about the vehicle. I appreciate the professionalism and courtesy.
Had an unfortunate experience with service dept. - Dennis Johannsen
Had an unfortunate experience with service dept. diagnosis and recommended fix. They fixed something that was going to become a problem but was not the problem the vehicle was brought in for. So, after a $3,000. charge the problem was not eliminated. To further complicate the matter, I think I was furnished a defective loaner and charged for a new tire after it was reading low tire pressure when I got home. Have been a long-term customer, purchased new vehicles and had many more serviced. This experience has put that relationship in jeopardy. I didn't go into all the details, but the dealer has the information. I do live 25 miles from the dealership and needed the vehicle, so I had to get the alternator relaced elsewhere.
They fixed an issue that was not covered under the - jimquist
They fixed an issue that was not covered under the factory warranty. This is Pure awesomeness
Friendly, professional and prompt. - mcochran30
Friendly, professional and prompt. I drive 20 miles to service my vehicle at Behlman GMc
Pleasant to work with and keep you informed your specific - Djstill56
Pleasant to work with and keep you informed your specific repair. Also very prompt when I bring my vehicle in for oil change etc.
I have purchased countless automobiles from Jim Falk and - Amylynn82
I have purchased countless automobiles from Jim Falk and whether I’m purchasing new or used I get the same great service every time. My latest purchase was an Audi from Traci Shepard. She was attentive, informative, and personable. She was quick to respond over the phone or in person and had my vehicle pulled, cleaned, through finance, and ready to sign for in just under two hours. I was on my way home with it that evening. I definitely appreciate this dealers genuine respect for time and their hassle free process. I’ll be back for another I’m sure.
Not customer oriented. - Nmparrotguy
Not customer oriented. Looking forward to being out of my lease. Love the GMC products, fortunately they aren’t the only shop in town.
Beware. - gypsyrose728
Beware. They do inhouse inspections. If you want to honesty know the condition of your vehicle get a diagnostic done independently directly after purchasing here. They sell vehicles with multiple issues they do not disclose because I can only assume they do not run one and even if it's within 30 days they will only offer a trade in or devalue the purchase they sold you. Not very honest if you ask me when they were caught in the wrong. BBB time.
Horrible place to service your vehicle. - JW
Horrible place to service your vehicle. Took over 2 hours for an oil change. They told me it was almost done twice, and then waited another 30 minutes why they are lunch. Never bring you car or buy a car here.
Sales person was great. The finance person was good. It... - Cs
Sales person was great. The finance person was good. It took a hour for a cash deal. Gm had a attitude.
Great dealership to work with. The salesman Jeremy Ellis... - Chris
Great dealership to work with. The salesman Jeremy Ellis is the bomb.com when it comes to selling cars.
I went to this dealership to look at 2 used cars for... - velvio0912
I went to this dealership to look at 2 used cars for sale. One was already sold so Mac brought out a Ford Taurus. Took it for a test drive and as I started to accelerate the car started shaking very bad. I can"t believe they had this car for sale. Back at dealership, I informed Mac of problem with car. He said he wasn't aware of problem. I would stay away with this place!!!!
This dealership was my worst experience in buying a new - lwayland51
This dealership was my worst experience in buying a new GMC vehicle.
Extreme high pressure to purchase dealership add ons. I would not recommend!.
We thought we had found a good dealer only to be - teribloom
We thought we had found a good dealer only to be disappointed.
We purchased a Buick Enclave in September 2021. After driving it and pulling it behind our motorhome, we decided to trade for a larger SUV which would be easier to tow.
In April, I contacted the salesman we dealt with and explained the situation, and asked him about finding us a Suburban type vehicle with under 150,000 miles we could FLAT TOW behind our motorhome. He sent me photos of the 2014 Suburban we currently bought from them taking their word it would fit our needs for flat towing. We had the vehicle for 4 weeks when we attempted to attach it to our motorhome only to find out we could not tow it because it has a single-speed transfer case. This after spending over $700 for new tires and $500 for new tow brackets to attach to the motorhome.
The DEALERSHIP KNEW it could not be towed. The excuse of the saleman only working there about 18 months does not fly, it is their JOB to know the vehicles.
I contacted the dealership and spoke with a gentleman who researched for me and called back to inform me we could not tow it for the risk of ruining the transmission.
We are not happy with that and started looking for a vehicle we could use. I once again contacted the salesman asking AGAIN for him to find us a vehicle we could flat tow behind our motorhome. He did nothing. I looked at the Auffenburg site and saw a 2013 Tahoe which would be perfect for our needs. It was more expensive and we would have been happy to trade for a different one realizing we would pay more for the new one. Imagine our surprise when we were quoted a bid on our vehicle of over $6,000 less than we paid 6 weeks ago!!! They also had the other vehicle way over retail value according to the current market. We would have given a difference of around $6000, but not $12,777.
I would say RUN, do not even think about dealing with these people. We are seniors and they plainly took advantage of us.
I also have confirmation of everything I have said, I have all written contact between the salesman and myself.
I have removed the salesman's name to protect his family, even though he felt no need to defend our rights. This dealership is so dishonest I will continue to give bad reviews.
The best deal again! I have purchased 6 cars and referred... - KathyR
The best deal again! I have purchased 6 cars and referred 10 people. Nicki Horr and Dan Sinclair and Dave Sinclair always treat me very special...got a great price for my trade in...thanks again...great family to do business with...
Bill Roberts always provides quality, (and nice), service - Leslie
I have sometimes run late to my car service appointments, yet the service staff is ALWAYS nice about it. I appreciate the mechanics as well, for I have never had an issue with their service. Jody is always nice to talk to, as well.
My son took his car in for repair (2nd time dor the same... - Nancy
My son took his car in for repair (2nd time dor the same issue) and the backup lights stopped working when he left. He took it back in and they said he needed an under hood fuse block for $500. We took it to another dealership and they replaced a blown fuse. The backup lights work now. Don’t use this dealership!
Horrible for Veterans or people with disabilities. - ggilliland85
Went to buy a new vehicle on 7/30/2020. Having been in the automobile industry my entire life I am very particular with customer experience. Matt Lotspeich (Son of Boss) blew me out of the water. I was trying to get the details worked out on financing a new truck however the manager was belittling my plan. Please beware, I am a disabled and really try my best to operate in this world however there are people who are not disabled and have zero idea what its like to live with a disability. To poke fun and aggravate a sore spot in someones life is not the way to earn someones business.
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