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Great deal - bowtech1313
No haggle prices. . No pressure sales. Very friendly salesman. Spark LT for LS price. Will recommend to anyone. Could not ask for anything more. Worth the drive.
Top Reviewed Specialists At This Dealership
Great experience - Rma1956
This was a very easy purchase. Caleb and Ryan were great to work with they answered all of our questions and made it a fun time
Internet Sales/BDC Manager
Very Satisfied Customer - dennisclary1978
Everything went very smooth and the sales woman was very professional as well. I would definitely recommend this dealership to anyone looking for a new or used vehicle.
Great job Jeff! - Lisa 777
Great job Jeff! I appreciate your kindness and knowledge of my new car purchase! Thank you for the experience. I will buy from you again and will recommend you to my family and friends.
Under Water - janlie1234
Sold my brother a truck that started having issues right away. Took it to his mechanic and his mechanic found the truck had been submerged in water. Dealership refused to stand by their product. BUYER BEWARE!
Best Dealer In The State!! - Ok-carbuyer
I was doing a search for a Chevy Truck, and came across this Dealer that had just what I was looking for, so I contacted them. They got back to me really fast, and answered my questions. I had to work a bit Saturday morning, but headed up to this Dealership to buy this truck. They closed a 5pm on Saturday, and I got to the door about 4:45 or 4:50, and walked in looking for the name I was told to ask for when I got there. This deal went so fast I could not believe it. Soon I was headed back home that was a 4 hour drive for me, but enjoyed every second of it, in my new truck. I'm just saying, if you are looking for a car or truck, this is the place..
Thanks Roberts Robinson
Sales Person-Mike Harrington - Scheidt,Mike
Our experience with our salesman, Mike Harrington, was exceptional! He was kind, informative, and helpful in every way in purchasing our vehicle. Thanks Mike!!
Mike and Judy
Unbelievable customer service! - Mtownsend
I am extremely impressed with the customer care and professionalism of this dealership and especially the personal concern from the staff and owners- would return!
Helpful staffs - Raj12
Mr. Vince was very friendly, helpful, and knowledgeable. He made the sale very easy for me and help me with the price as well. Thank you very much for everything!!!
Terrible Customer Service - Diggy
We were belittled in front of other customers. The sales manager told me on the sales floor in front of other customers that my credit was not good enough to get 0% which I never once asked for and it was very embarrassing. This was just a terrible experience all around never will I ever go back or recommend anyone to this place!!
Happy Car buyers - GIL
Jonathan Hegger was fantastic we took a leap of faith and drove down from Michigan trusting him to keep his word. He was fantastic and we both bought a car each. Never had a good experience at a dealer before we both hate the way salesmen will lie to you and you know they are lying. NOT here Jonathan was so polite , professional what a relief it was to meet him.
Recall - Kenny 12
The staff was friendly and polite while servicing our vehicle. They told us it would take 50 minutes and they had us out in 30. Awesome
Repeat Customer Satisfaction - Luv2ryde
We can always count on Reed Buick to take care of us. "US" meaning my whole family. Myself and sons have always had a good experience buying cars from Reed ( I think we are up to 8 now). I had my Terrain for 9 years and I would only have Reed service it. I knew they would be honest about what needed to be done to maintain my Terrain so I would be safe. Now I have down sized to the Encore (my beautiful Arctic Frost (White) baby). They made sure I received a good trade-in, rate and the payments I wanted. Thanks, Jeremy for always taking the time to deal with me! Also thanks to Tony for my mats! Lyle, I'll be seeing you soon for the check up and oil change. You all take very good care of me!!!!
Eric Trigg Rocks! - Angelinaredcar
No Bs. No fake stuff.Treats a lady with respect. Genuinely kind and professional but cool as xxxx. I felt relaxed and excited at the same time. Even my father enjoyed the experience! I took my dad with me because he has a permanent disgruntled look on his face at all times, which works in my favor if I’m negotiating. Upfront and honest. If your woman and you want to feel safe.... talk to Eric. However, im positive everyone in the St. Peter’s establishment is amazing! Great service.
Detailing - Luc
The detailing shop needs to step up a lot! My car windows were terrible, the upholstery on the sides of the seats weren’t very clean, and the console around the gearshift was dirty
Lies and deception from salesman - formercustomer
My family has been buying vehicles from Behlmann for well over 20 yrs., two sisters and my mother have all bought Buicks in the last 18 months. Never again. The salesman that dealt with my mother lied, cheated and stole from us. Nick Giganti is a worm who preys on women and the elderly. My mother bought her vehicle Memorial day weekend, "the worm" promised a referral check of $250. Now it's August 6th and after 3 calls and multiple excuses, he says it's $100, and still no check. Then, wants to try and make me feel like a beggar for asking him for what he voluntarily promised. I didn't ask for referral check, he offered. I guess he feels if he puts me off long enough I'll just give up. Well I have, on the dealership. Service dept. had to work on my sister's and my vehicle twice to resolve issues. Spend your money somewhere else. At one time this was a great dealership, but I wouldn't buy a "Hotwheel" toy from them anymore.
Beware of the Service Department - begbie1
I purchased a new GMC Sierra SLT here 2 years ago and had a great buying experience that I even sent my in laws to buy a Cadillac from here too. However, dealing with the service dept is a different story. Last week I took my GMC Sierra in for a full synthetic oil change, tire rotation and balance (40k on truck). After dropping the vehicle off I received a call from the service dept stating that there were a few issues the tech discovered. This surprised me as I am very meticulous about staying on top of the scheduled maintenance.. Service advisor stated that my air filter was very dirty and needed replaced ($50).This is when I became suspicious as I had just changed it 2 months ago. So he then explained that my transmission fluid was dirty and needed flushed ($250). This is when I waived the red flag. Why? Because this dealer had just changed the transmission fluid in my truck 6 months ago when my truck was in getting a heat sensor replaced on the transmission. I explained to the service advisor that I had records of this and it should be in there system. I declined these services under suspicion that it was just a bad attempt at an up sell.
Its one thing to recommend services on a vehicle at certain mileage intervals. But to lie to customers telling them they need these services when they clearly dont is bad business practice.
Conklin Fangman service dept has lost my business. FYI when i got home I pulled out my air filter and it was good as new.
CHRIS LEWIS PROVIDED HORRIBLE SERVICE!!! - MaryStru
went in on Saturday 2/2/19 to drive a Honda Ridgeline and liked it a lot. We drove 2 hours to check it out. We worked out a trade amount and the salesman, CHRIS LEWIS, said he couldn't sell it right now without having a check airbag light looked at by the service department. I said I want the truck so let me know what he finds out. MR LEWIS assured me he would.
Monday he didn't call so I called Tuesday and spoke to CHRIS LEWIS. He said he'd check on the truck, he forgot & was busy. About 2 hours later I received an email from CHRIS LEWIS that the service guys friend was buying it BUT if he doesn't I'll let you know.
What an UNPROFESSIONAL salesman! I don't know if he thinks customers enjoy being insulted or if he's treated other customers like this, or if that's how the company is run. I've never had a more insulting experience in my life!
CHRIS LEWIS I WON'T BE BACK, SAVE YOUR EMAIL & TIME TO INSULT OTHERS. HAVE A NICE DAY.
Made a Great Deal! - stlclint
I worked with Jonathan Liou to purchase my car. We primarily communicated via e-mail to work out the details. I found Jon to be friendly and the dealership to be fair and reasonable in making a deal. In all the process was about a stress free as could possibly be. I would absolutely look at Hulett when I am in the market for a new or used car again.
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
Mis-diagnosis of problem costing me $ 500.00 plus - Customer
I brought my Buick Enclave in to determine the reason the alert screen said I needed to tighten gas cap and the emission light was on. I clearly explained to the service department that I has replaced the gas cap with an approved AC Delco cap and the screen alert as well as the emission light went off. Approximately one week later the same problem occurred. Again I replaced the gas cap with the GM approved cap and the tighten gas cap alert went off as well as the emission light. Again, this problem of the tighten gas cap alert went on . I then took it to Bommarito to have repaired.
After some time the told me that a rat, squirrel or some other animal had chewed a whole in the top of the gas tank and that they repaired for some $ 500.00 plus. Again, after a week the tighten gas cap and the emission light again came on. Today I returned to Bommarito to correct the problem and they try to tell me that someone got under my hood and broke the solenoid which was causing the current problem.
The real fact is that I was charged $500.00 plus for work that was mis-diagnosed . The experience I noted above strongly indicated that the solenoid was the issue all along. The cost to replace it, which was diagnosed within and hour today, was $165.00. Therefore there is no doubt that I was ripped off by Bommarito and with no satisfaction. They insisted this was a new problem that occured since their original diagnosis. An absolute untruth.
Vehicle service - Niecey7539
I always go to this dealership, they are fast and pleasant! The waiting area is really nice too. The servicemen attend to you right away! Very
The worst year long repair service I ever experienced! - TANNELLE
Have been dealing with this dealership for over a year; specifically the service dept. I have had the same issue duplicate itself 5 times and each time this dealer replaces a part that is not correcting the issue. I understand diagnostic codes and everything, but on multiple occasions they have all pointed back to the throttle needing to be replaced. They even wrote on one of my repair tickets that if "this repair" did not fix the problem and it resurfaced again they would replace the throttle. Well the issue did resurface a couple months later and we took it back assuming they would replace the throttle. However, they replaced something totally different and charges us a 5th time for something that did not correct the problem. So the most recent visit, the decided to go ahead and replace the throttle. After 5 -6 failed attempts and $2700.00 of my extremely hard earned money they replaced the throttle at the tune of $391.00 and that was only for the part. Nevertheless, I have yet to find a throttle that cost over $244.00 on any parts website. They seem to run between $112 - 244.00 for my vehicle model. After so many epic failures at repairing my vehicle, they did "waive" the labor rate on the 6th attempt. However, I don't doubt they more than likely added it back in as a hidden charge with the part cost, considering the huge difference in what they charged for the parts and the average price several parts websites offer them far. Tricky tricky deceptive company. All I have to say is God don't like ugly. This dealership is as ugly as they come! Did someone say bankruptcy!
Great experience! - At415
The whole Dave Sinclair team made the process of leasing a car very easy! Scott helped me find the perfect car and worked with me to find the best option for my budget! I love my new Terrain!
Stay far away - Madbuyer19
Stay far away from this dealership, they will lie to you to get your name on the contact. The service department is by far the most incompetent group that I’ve come across our vehicle has been in the shop for the same thing four times and they didn’t know how to address the issue. There’s an electronic issue with the information system that they can’t figure out, just stay away from this dealership they are willing to sell you what they have but they cannot repair what they sell.
The Car Dealership experience you remember from 30 years ago - Nibleheim
This place seems to be just like every other car dealership. They get you to buy the car and then basically lock the door after you drive off the lot.
When buying my truck from them, I worked in the deal having my car washed for free for life just like the truck as the deal was really a little above what I wanted to pay but this and a few other things really sold the truck to me. Welp, I went to get my car washed for free and the Manager basically said the salesman can wash the car if he wants but he will not be washing the car.
On top of that, which is about as shady as they come, they never fixed the running boards or the rear panel that was coming off that they promised as well.
I WILL NOT BE RETURNING FOR SERVICE OR TO BUY A CAR HERE. I cannot stand this type of Car dealership and they seem to be very common still in today's age.
Zero Communication on their end - SunderXD
No communication at all. Asked for pictures of a vehicle, no response, asked for updates on the repairs of the vehicle, no response. Waited 5 days for an update and had to call them. And like the review above tires that were given to me once the repairs were done were terrible quality and unsafe, they won't even pass inspection. I mean their service center passed them but I doubt anyone else would. They just wanted their money and to get me out of their hair. Waxed the tires before I picked the car up so I wouldn't notice the poor quality, you can polish a turd but it's still a turd. Once the Polish wore off you could see the tires for what they were.
Here's a warning stay away from this xxxxxxx dealership. Take your hard earned money elsewhere before they burn you good.
Service Department is an utter joke. - triggerhappier
In good faith I purchased a 2016 (in 2016) Malibu brand new off the lot and within 1 week the car had completely stalled and locked up throwing us from 50 mpg to 5 in about 1 second (I know that's not their fault) but we expect them to analyze and correct the problem as we purchased their extended warranty. At that point all the service department did was turn off the check engine light which does not generate a service record. It's 2019 now, check engine light still on, vehicle still stalling, service 2 days ago the service department turned off the check engine light and told my wife that it keeps coming on because she is on and off the gas pedals, what a complete crock. Between the purchase in 2016 the check engine light has never been off for more than a week and we have driven the car to Lottspeich (40 miles away) between 12 and 15 times, we had them print us out service record for our attorney and it printed out 4 records, which means ten times all they did was reset the check engine light. Every time we get a loaner they talk like we should be excited about it, it's embarrassing and I don't give a crap about the loaners. This service department is a complete joke and the management allowing this to happen to its customers will feel the burn one day.
I know they will reply with a generic statement about how highly they uphold their customer service, but we are done with customer service. We want a working vehicle and this deal that went down in 2016 has completely wasted years of our lives that we cannot get back. All we do is swap out vehicles and wonder when our car is going to lock up on the highway. Still to this day no resolution, nothing you can do at this point will make it right unless you give a refund for this piece of garbage you sold us and continue to sell us on, wasting yours and our time.
Sapaugh Chevrolet Buick GMC
Kirksville Motor Company
Sales Manager/Marketing Manager
New Car Sales Manager