GREAT SERVICE - pam
1ST FREE OIL CHANGE ON MY NEW BUICK! THANK YOU!!
The Service Department is always knowledgeable & helpful with all my vehicle and questions. Thank you!
Top Reviewed Specialists At This Dealership
Fourth car purchased from Gus Loftis! - Nivek
Another exceptional experience with Gus. I told him what I was looking for and he quickly got me a vehicle to check out and within 24 hours we had a deal. Kasie Gray was also exceptional. This was my first time working with her, but she was extremely thorough and really helped me understand the options available and getting the best financing. I will be back!!
Quick Action - Mark B.
I want to start by saying Savie had a nice selection of pre-owned vehicles and I was/am highly impressed. His knowledge of each vehicle was very informative and helpful in making a decision. We selected a 2013 Volkswagen Jetta that was/is in excellent condition. When I arrived (Thursday evening), completed the paperwork and left with the vehicle and entered the interstate I experienced a shake in the front end that I could not pinpoint. I became very concerned, because my daughter was driving up from Texas (Friday) to pick up the vehicle. I called Savie that very evening and the next day (Friday) he came to Rolla, picked up the vehicle and took it straight back to the service department. He kept me closely informed of the diagnosis process and immediately called me when the issue was found. They had the problem fixed within an hour and this allowed the planned timeline to workout. Savie's prompt action made it all workout. To have a relationship like this with any business is important, especially with your automotive dealer.
Thanks Savie and TEAM Mid Missouri Motors!!
Great, easy experience - Mrooneo
Justin went out of his way to make sure I was happy and satisfied with all parts of buying my new vehice! He even took the time to go through each button in my car to tell me what it did.
Good salesman - garkimb10
The salesman was excellent, very helpful and courteous but the detail crew did not do a very good job. Ovverall was a very good experience
Genuine - Alicia8973
Mike Indelicato helped me find the right vehicle. He was patient, kind, honest, & most of all caring. He made me feel like family. Thank you!
Internet Sales Consultant
Great dealership - Stu
Called Bob to set up appointment for a oil change and tire rotation. Bob got me an appointment the next day, I walked in and talked to Bob and he sent me to customer lounge said they would get right on my truck. Less than an hour later he brought me the keys and said truck was done.
Best Dealer In The State!! - Ok-carbuyer
I was doing a search for a Chevy Truck, and came across this Dealer that had just what I was looking for, so I contacted them. They got back to me really fast, and answered my questions. I had to work a bit Saturday morning, but headed up to this Dealership to buy this truck. They closed a 5pm on Saturday, and I got to the door about 4:45 or 4:50, and walked in looking for the name I was told to ask for when I got there. This deal went so fast I could not believe it. Soon I was headed back home that was a 4 hour drive for me, but enjoyed every second of it, in my new truck. I'm just saying, if you are looking for a car or truck, this is the place..
Thanks Roberts Robinson
Sales Person-Mike Harrington - Scheidt,Mike
Our experience with our salesman, Mike Harrington, was exceptional! He was kind, informative, and helpful in every way in purchasing our vehicle. Thanks Mike!!
Mike and Judy
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Completely Glad we stop in and bought from Chris Galvan! - Tahoe2016 Williams
We came in and have tried to do business with Cable before. So glad we had Chris as our Salesman. He went through all the features of our new Tahoe and got us a great deal. Even check with us the next day and on Sunday to see if we had any questions. Just letting us know we not “just a sale to him” made me realize why we do our service there!
Thanks to Cory in the sale and checking in on us also through out the time we spent with Chris was great to see!
Awesome experience - Gracie07
My total time at the dealership was less than 2 hours. I found the car on line, drove it. Came back later to sign paperwork and that was it. No hassle no pressure. Eric Trigg was most amazing to work with.
Recall - Kenny 12
The staff was friendly and polite while servicing our vehicle. They told us it would take 50 minutes and they had us out in 30. Awesome
GMC YUKON DENALI - calloway7
I had the best car buying experience i have ever had at this dealership, Randy Reed buick GMC. Everyone listened to my needs and worked with what I was wanting to accomplish on trade. THey are extremely friendly, and made the overall process as simple as possible. Thank you to everyone that was involved!
Detailing - Luc
The detailing shop needs to step up a lot! My car windows were terrible, the upholstery on the sides of the seats weren’t very clean, and the console around the gearshift was dirty
Vehicle service - Niecey7539
I always go to this dealership, they are fast and pleasant! The waiting area is really nice too. The servicemen attend to you right away! Very
Recommend Paul Griffin in Service - Covfefe
Being a picky owner, it can be difficult to find a service advisor who takes the time to listen and understand what I’m trying to accomplish. Paul is patient and calm, and follows through commitments.
They were very accommodating to all questions - Happyjack
Being an out of state buyer wanting to buy outside of the rust belt Vince did all he could to to see I had all the information that I needed to be confidant to make the trip. He got me extra video and answered all questions in a timely manner. This is not your average dealership
request stickers - dave 1938
Hi, my name is David cross & I live in Michigan. I saw your name on a pickup in Texas& was wondering if I could get a couple of the stickers to place on my car, it would be neat to have my name on my car. Please send me some if you can. DAVI CROSS, 3126 STONEWOOD LN, HUDSONVILLE, MI 49426 Thanks a lot, David cross.
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
Great experience - bbaum229
Fairgrounds got me in the vehicle I needed at an excellent price. Staff was friendly and knowledgeable. Finance staff were patient and found a great rate. Would recommend.
The worst year long repair service I ever experienced! - TANNELLE
Have been dealing with this dealership for over a year; specifically the service dept. I have had the same issue duplicate itself 5 times and each time this dealer replaces a part that is not correcting the issue. I understand diagnostic codes and everything, but on multiple occasions they have all pointed back to the throttle needing to be replaced. They even wrote on one of my repair tickets that if "this repair" did not fix the problem and it resurfaced again they would replace the throttle. Well the issue did resurface a couple months later and we took it back assuming they would replace the throttle. However, they replaced something totally different and charges us a 5th time for something that did not correct the problem. So the most recent visit, the decided to go ahead and replace the throttle. After 5 -6 failed attempts and $2700.00 of my extremely hard earned money they replaced the throttle at the tune of $391.00 and that was only for the part. Nevertheless, I have yet to find a throttle that cost over $244.00 on any parts website. They seem to run between $112 - 244.00 for my vehicle model. After so many epic failures at repairing my vehicle, they did "waive" the labor rate on the 6th attempt. However, I don't doubt they more than likely added it back in as a hidden charge with the part cost, considering the huge difference in what they charged for the parts and the average price several parts websites offer them far. Tricky tricky deceptive company. All I have to say is God don't like ugly. This dealership is as ugly as they come! Did someone say bankruptcy!
Mis-diagnosis of problem costing me $ 500.00 plus - Customer
I brought my Buick Enclave in to determine the reason the alert screen said I needed to tighten gas cap and the emission light was on. I clearly explained to the service department that I has replaced the gas cap with an approved AC Delco cap and the screen alert as well as the emission light went off. Approximately one week later the same problem occurred. Again I replaced the gas cap with the GM approved cap and the tighten gas cap alert went off as well as the emission light. Again, this problem of the tighten gas cap alert went on . I then took it to Bommarito to have repaired.
After some time the told me that a rat, squirrel or some other animal had chewed a whole in the top of the gas tank and that they repaired for some $ 500.00 plus. Again, after a week the tighten gas cap and the emission light again came on. Today I returned to Bommarito to correct the problem and they try to tell me that someone got under my hood and broke the solenoid which was causing the current problem.
The real fact is that I was charged $500.00 plus for work that was mis-diagnosed . The experience I noted above strongly indicated that the solenoid was the issue all along. The cost to replace it, which was diagnosed within and hour today, was $165.00. Therefore there is no doubt that I was ripped off by Bommarito and with no satisfaction. They insisted this was a new problem that occured since their original diagnosis. An absolute untruth.
excellent - satisfied customer
Have purchased several new vehicles here and have always been treated fairly. Don Hudson and Dan Anderson have always went the extra mile to make the transaction as hassle free as possible.
Unethical behaviour - Gord Ch
I responded to an ad on the Cars For Sale site for an 1981 Jeep CJ5 offered for sale by Hulett Motors in Camdenton Missouri. I had numerous emails and telephone conversations with the sales consultant Jon Liou concerning the condition and driveability of this vehicle. The Jeep being sold had no rust on the frame, no problems mechanically and to quote one email “ this is not a project jeep”. It was the fact that the vehicle was being sold by a GM dealership that prided itself on its 50 year history of sales and service that convinced me to go ahead with the purchase. The price agreed to was good based on the information I had believed to be accurate. I also have a copy of the Missouri Motor Vehicle Inspection Approval Notice issued by Hulett Motors as an inspection station stating no defects. When I finally got the vehicle in my possession and to my mechanic for a safety inspection is when its true state became apparent. The brakes needed a considerable amount of work to meet the minimum inspection guidelines. The most devastating part was the amount of rust on the jeeps frame. An inspection by a body shop to patch the problem areas came back as a total frame failure. I sent Jason Hulett ( dealership owner) this information and was told that the price it was sold at made it VERY competitive in the market. He would not answer for the fact that his dealership had lied about the vehicle condition to make a sale and issued a passed inspection notice. I am now having to have the frame replaced at a cost equal to the selling price of the jeep, or sell the vehicle “as is” which it should have been advertised as initially. Do not trust this dealership to stand behind its sales and be wary of any certification generated in house.
Worst Service/A few lies to sell car - Mrs TJ
To purchase a car that didn’t need mechanical work done. Paid $780.00 to correct problem they knew & lied about. So disappointed in service
Conceited and condescending sales manager - Disappointed
Went to dealership on 10 May fully intending to purchase a vehicle. We offered a lower amount expecting a counter offer. It wasn't the difference in price that ended the sale, it was the conceited and condescending response from the sales manager, Dan Sinclair. I don't think he even realized how he came across.
Dealership does not want to deal - Spc_harr
Went to the dealership to purchase a 2012 Chevy 3500. Truck had dents and scratches like a normal truck. Had no intentions on going down on price or scalping me on the price of my trade. It became very clear the dealership would rather sit on what they have rather than move inventory. Would not recommend going to them unless you want to be gouged on your trade and pay a large mark up.
Mayse Automotive Group Inc
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