Great Service Center - LarryJ
The service was fast and professional as usual. Gave us a complete breakdown on what was done and what we need to look forward to the next visit.
Top Reviewed Specialists At This Dealership
Awwsome!! - Tatum83
I went to Lou Fusz after waiting to hear back from another dealer... it was just to look as I was going to treat myself for my bday in August. Well my present came early with the help of GUS LOFTIS.... he previously served my family and he won me over... I told him what I wanted and my budget. We came to a deal and 💥 bam new SUV for me.
If you’re looking for a new car see GUS or Lou Fusz he will take care of you.
Quick Action - Mark B.
I want to start by saying Savie had a nice selection of pre-owned vehicles and I was/am highly impressed. His knowledge of each vehicle was very informative and helpful in making a decision. We selected a 2013 Volkswagen Jetta that was/is in excellent condition. When I arrived (Thursday evening), completed the paperwork and left with the vehicle and entered the interstate I experienced a shake in the front end that I could not pinpoint. I became very concerned, because my daughter was driving up from Texas (Friday) to pick up the vehicle. I called Savie that very evening and the next day (Friday) he came to Rolla, picked up the vehicle and took it straight back to the service department. He kept me closely informed of the diagnosis process and immediately called me when the issue was found. They had the problem fixed within an hour and this allowed the planned timeline to workout. Savie's prompt action made it all workout. To have a relationship like this with any business is important, especially with your automotive dealer.
Thanks Savie and TEAM Mid Missouri Motors!!
Great, easy experience - Mrooneo
Justin went out of his way to make sure I was happy and satisfied with all parts of buying my new vehice! He even took the time to go through each button in my car to tell me what it did.
Excellence in knowledge, customer service and pricing - LT6
Incredible staff that go the distance in conscience care of customers, knowledge of their products and competitive pricing. Providing an experience that has kept us coming back exclusively for 16 years to Sapaugh Motors.
Great employees and service - Ashleymac1211
Collin was a lot of help and had been great through the whole process of me getting my car. I’ve had a couple problems with the detailing on my car, I had to send it 3 times to get detailed because they couldn’t do it right the first or second time. The check engine light came on right after I bought the car but I told Collin about it and the dealership fix it all for free. It was great to know that they cared and wanted to help me even after I bought it.
Great dealership - Stu
Called Bob to set up appointment for a oil change and tire rotation. Bob got me an appointment the next day, I walked in and talked to Bob and he sent me to customer lounge said they would get right on my truck. Less than an hour later he brought me the keys and said truck was done.
Best Dealer In The State!! - Ok-carbuyer
I was doing a search for a Chevy Truck, and came across this Dealer that had just what I was looking for, so I contacted them. They got back to me really fast, and answered my questions. I had to work a bit Saturday morning, but headed up to this Dealership to buy this truck. They closed a 5pm on Saturday, and I got to the door about 4:45 or 4:50, and walked in looking for the name I was told to ask for when I got there. This deal went so fast I could not believe it. Soon I was headed back home that was a 4 hour drive for me, but enjoyed every second of it, in my new truck. I'm just saying, if you are looking for a car or truck, this is the place..
Thanks Roberts Robinson
Sales Person-Mike Harrington - Scheidt,Mike
Our experience with our salesman, Mike Harrington, was exceptional! He was kind, informative, and helpful in every way in purchasing our vehicle. Thanks Mike!!
Mike and Judy
Auto Body Experience - 2014TC
I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.
Completely Glad we stop in and bought from Chris Galvan! - Tahoe2016 Williams
We came in and have tried to do business with Cable before. So glad we had Chris as our Salesman. He went through all the features of our new Tahoe and got us a great deal. Even check with us the next day and on Sunday to see if we had any questions. Just letting us know we not “just a sale to him” made me realize why we do our service there!
Thanks to Cory in the sale and checking in on us also through out the time we spent with Chris was great to see!
Detailing - Luc
The detailing shop needs to step up a lot! My car windows were terrible, the upholstery on the sides of the seats weren’t very clean, and the console around the gearshift was dirty
Great experiance - Auditman
This is by far the best experience I have had purchasing a new vehicle. Hollie did an excellent job finding the best truck for me.
Recall - Kenny 12
The staff was friendly and polite while servicing our vehicle. They told us it would take 50 minutes and they had us out in 30. Awesome
GMC YUKON DENALI - calloway7
I had the best car buying experience i have ever had at this dealership, Randy Reed buick GMC. Everyone listened to my needs and worked with what I was wanting to accomplish on trade. THey are extremely friendly, and made the overall process as simple as possible. Thank you to everyone that was involved!
Service excellence - GMguy97
My 1995 Oldsmobile 88 blew both it’s upper and lower intake gaskets leaving me stranded at work but no worries Patrick Bible and the Conklin service team stepped in and got the ole girl up an running again all for a very reasonable price. Nothing better then knowing your GM car is being repaired by factory trained technicians with quality GM parts. Thanks again to Patrick and the Conklin service team!
Excellent experience - 817rlb2069
I had an excellent experience. I started with Jace Brinkley, Internet Sales Manager on the internet looking for a regular cab pickup Jace respond quickly and follow up just the right amount. The experience in person was pleasant and efficient always being kept informed. I would recommend Thompson Sales Company to anyone wanting to look and/or purchase a vehicle in an excellent atmosphere
Vehicle service - Niecey7539
I always go to this dealership, they are fast and pleasant! The waiting area is really nice too. The servicemen attend to you right away! Very
request stickers - dave 1938
Hi, my name is David cross & I live in Michigan. I saw your name on a pickup in Texas& was wondering if I could get a couple of the stickers to place on my car, it would be neat to have my name on my car. Please send me some if you can. DAVI CROSS, 3126 STONEWOOD LN, HUDSONVILLE, MI 49426 Thanks a lot, David cross.
Bought a new GMC crew cab 1500 SLT. - Dean Arthaud
Very Professional and easy to do business with. I would recommend you go to them. I live approx 30 miles north of Jeff City and tried to buy local but could not get a reasonable price. Dealer here wanted more for a 1 year old vehicle with 8,000 miles than I could buy new at Riley. Same truck. Same options. The local salesman called the day after I bought and said "I would have beaten their price". Maybe but it is not my job to go back and forth to get a car dealer to give me a decent price. When you spend $50k+ you expect to get a good value and fair offer without getting yanked around.
The worst year long repair service I ever experienced! - TANNELLE
Have been dealing with this dealership for over a year; specifically the service dept. I have had the same issue duplicate itself 5 times and each time this dealer replaces a part that is not correcting the issue. I understand diagnostic codes and everything, but on multiple occasions they have all pointed back to the throttle needing to be replaced. They even wrote on one of my repair tickets that if "this repair" did not fix the problem and it resurfaced again they would replace the throttle. Well the issue did resurface a couple months later and we took it back assuming they would replace the throttle. However, they replaced something totally different and charges us a 5th time for something that did not correct the problem. So the most recent visit, the decided to go ahead and replace the throttle. After 5 -6 failed attempts and $2700.00 of my extremely hard earned money they replaced the throttle at the tune of $391.00 and that was only for the part. Nevertheless, I have yet to find a throttle that cost over $244.00 on any parts website. They seem to run between $112 - 244.00 for my vehicle model. After so many epic failures at repairing my vehicle, they did "waive" the labor rate on the 6th attempt. However, I don't doubt they more than likely added it back in as a hidden charge with the part cost, considering the huge difference in what they charged for the parts and the average price several parts websites offer them far. Tricky tricky deceptive company. All I have to say is God don't like ugly. This dealership is as ugly as they come! Did someone say bankruptcy!
Mis-diagnosis of problem costing me $ 500.00 plus - Customer
I brought my Buick Enclave in to determine the reason the alert screen said I needed to tighten gas cap and the emission light was on. I clearly explained to the service department that I has replaced the gas cap with an approved AC Delco cap and the screen alert as well as the emission light went off. Approximately one week later the same problem occurred. Again I replaced the gas cap with the GM approved cap and the tighten gas cap alert went off as well as the emission light. Again, this problem of the tighten gas cap alert went on . I then took it to Bommarito to have repaired.
After some time the told me that a rat, squirrel or some other animal had chewed a whole in the top of the gas tank and that they repaired for some $ 500.00 plus. Again, after a week the tighten gas cap and the emission light again came on. Today I returned to Bommarito to correct the problem and they try to tell me that someone got under my hood and broke the solenoid which was causing the current problem.
The real fact is that I was charged $500.00 plus for work that was mis-diagnosed . The experience I noted above strongly indicated that the solenoid was the issue all along. The cost to replace it, which was diagnosed within and hour today, was $165.00. Therefore there is no doubt that I was ripped off by Bommarito and with no satisfaction. They insisted this was a new problem that occured since their original diagnosis. An absolute untruth.
excellent - satisfied customer
Have purchased several new vehicles here and have always been treated fairly. Don Hudson and Dan Anderson have always went the extra mile to make the transaction as hassle free as possible.
Fed up with Cadillac - mmitlitsky
Purchased my 7th Cadillac here (CTS Vsport). From day 1 delivery it had 7 chips on it. Hey do not worry we will fix everything perfect. They fixed nothing. Service had always been an adventurous experience. I can honestly say they have never fixed one thing. Good for oil changes anything over that I would not trust them. I cannot believe it took so long for me to get fed up. Why am I fed up? My car had 59k miles and am looking to purchase a new one within the next few months. I have been telling the service guy who now has left about my mirror only to hear it’s normal and won’t get worse. Now the side mirror is difficult to see out of because it had worn away and I am told $267 since my $2,000 extended warranty does not cover it. I refused. Lexus here I come!
Worst Service/A few lies to sell car - Mrs TJ
To purchase a car that didn’t need mechanical work done. Paid $780.00 to correct problem they knew & lied about. So disappointed in service
Conceited and condescending sales manager - Disappointed
Went to dealership on 10 May fully intending to purchase a vehicle. We offered a lower amount expecting a counter offer. It wasn't the difference in price that ended the sale, it was the conceited and condescending response from the sales manager, Dan Sinclair. I don't think he even realized how he came across.
Dealership does not want to deal - Spc_harr
Went to the dealership to purchase a 2012 Chevy 3500. Truck had dents and scratches like a normal truck. Had no intentions on going down on price or scalping me on the price of my trade. It became very clear the dealership would rather sit on what they have rather than move inventory. Would not recommend going to them unless you want to be gouged on your trade and pay a large mark up.
Lou Fusz Buick GMC
Sapaugh Chevrolet Buick GMC
Mayse Automotive Group Inc