1,399 New York Used Car Dealers

I recently purchased a vehicle from LIA Honda, and I - michelle

I recently purchased a vehicle from LIA Honda, and I couldn't be more impressed with the exceptional service I received from my salesman, Jai Patel. From start to finish he made the entire process smooth, stress free, and enjoyable. JP answered all my questions with patience, and took the time to help me find the perfect vehicle for my needs and budget.

Professional and friendly attitude. - carlos.rivera157

Professional and friendly attitude. Exceeded our expectations. Would highly recommend to my friends and family

Much as gracias Jael Ramirez por su ayuda , gracias a - Cesarsantander095

Much as gracias Jael Ramirez por su ayuda , gracias a todos estoy feliz con mi Nuevo vehicle

Despite a frustrating experience with the sales - Amy L

Despite a frustrating experience with the sales department last year, the service department completely turned things around. John Turiano was professional, honest, and extremely helpful. Communication was clear, the service was efficient, and I felt genuinely taken care of. Because of him and his team, I would return for service again.

Tim is a pleasure to work with He take the time to - Jyplummer

Tim is a pleasure to work with He take the time to explain what I need and the cost.

I had an issue with my windshield fluid not dispensing - BethG

I had an issue with my windshield fluid not dispensing and the service department was able to get my vehicle in quickly and replace a faulty fuse to fix the issue. Great service! Give West Herr Honda a call for your auto service needs. They are very responsive, thorough and friendly!

Prices listed on other sites are not correct and they - jayye23

Prices listed on other sites are not correct and they will not give you an out the door price unless you walk into the dealership. Carfax had the vehicle listed for 2k less than what Audi told me the actual price was. It's bait and switch. This is a xxxxty way to do business.

I had a 9am apt when I arrive they tell me that they have - mkirk607

I had a 9am apt when I arrive they tell me that they have the apt for 10am to check start/stop light on on my dash also check the auto park as it takes multiple times shifting before the vehicle will go into gear. At 10:40am the vehicle still sits where I parked it. I go back into the dealership to see if it’s completed they tell me they haven’t looked at it yet. At 11:32am they call me to tell me it’s all set that it’s just the pins on the door plug connector were bent and now straightened and fixed. I go inside dealership to pay and pick up the vehicle and he now tells me that BOTH BATTERIES ARE BAD AND NEED REPLACING for a total of $1,155.28. This vehicle was just purchased from this same dealership January 25 2025 !! This dealership also charges 175 per hour labor rate. Left without purchasing any batteries at all but paid the $189 with tax rate only. Batteries were tested PRIOR TO GOING THERE TWO DAYS EARLIER BY GARAGE BOTH TESTED GOOD. !!! DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE WORK !! Better yet don’t even purchase a vehicle from here !! The exact same two batteries from Friendly in Geneva are almost $125 less even though neither battery needed replacing !! They also showed on their print out of paper work that the vehicle has an extended warranty until 01/25/29 with 100 deductible which I have a copy of. !!! Also the service tech at the parts counter needs an attitude adjustment and has NO BUSINESS interacting with the general public . Maybe he should just be hidden in the back to work on vehicles with an attitude like that! Matt Armison has no business interacting with the general public with an attitude like that. Infact he should probably be terminated for trying to commit fraud claiming batteries need replacing that clearly test good !! Just trying to scam customers.

Extremely unprofessional establishment. - Andrés

Extremely unprofessional establishment. They clearly outsource their phone reps, who either don’t communicate with the dealership or don’t know what’s actually happening. After multiple calls confirming availability and being told the Tesla was ready, I traveled over 2 hours for a scheduled appointment. When I arrived, the assigned salesperson had no idea I was coming and the car was not even on the lot. After a 40-minute wait, the vehicle showed up in absolutely disgraceful condition—filthy, strong food odor, stains on the dashboard, sticky residue on the back seats, broken interior parts, and front tires completely worn out. Even the employee who brought the car said he had never seen a vehicle in this bad of a condition. Despite this embarrassment, they pushed me to “keep negotiating” and casually promised everything would be fixed “shortly,” even though it was obvious this would take days, not hours. Then the real scam started: hidden fees magically appeared—certification fees and a another fee for not having a trade-in—ballooning the price by about 30% over the advertised amount of 15K. After speaking with the salesperson and one manager, the final manager had the nerve to say, “I wish you had called before traveling.” I did call. Multiple times. Their outsourced rep explicitly told me all pricing details were only discussed in person—which is clearly how they bait customers into wasting time and money. No deal was made. I left with $200 in Amtrak expenses, zero car, and a strong recommendation to avoid this place entirely unless you enjoy bait-and-switch tactics and filthy vehicles. Of course they’ll reply saying “customer experience is our top priority” and that they “take feedback seriously.” That’s just copy-paste damage control. Don’t fall for it.

Danny called me to scheduling appointment after I - Wpickow

Danny called me to scheduling appointment after I responded to a Carvana ad. He met me at the dealership, let me drive the car and explain to all the options to me overall, it was a good experience.

very friendly and they are genuine about making deals. - J. Minto

very friendly and they are genuine about making deals. Lance, was very upfront and made the deal work.

This was by far the best car buying experience we’ve ever - Cfelo

This was by far the best car buying experience we’ve ever had! Tarah, Tamara, Bill and everyone else we met along the way could not have been nicer! No pressure, super helpful, excellent communication without being annoying. Did all the work with insurance and the DMV and found a plan rate that beat our credit union. Well worth the drive to Canandaigua! We are West Herr customers from now on!

Park Maple city does not stand behind what they promise - kevinlleiter1975

Park Maple city does not stand behind what they promise you whatever you do, don't pay cash for the vehicle that way they have to fix what's wrong with it promises were made and not fulfilled, the owner is rude. Paid cash for a truck.They made promises that were never upheld repairs, they were supposed to fix.I still have not heard from them yet.\nSincerely Kevin Leiter

Took my truck in for a check engine light. - Not happy

Took my truck in for a check engine light. After dealing with a different dealership twice and having them throw all kinds of parts at it the mechanic at Bob Johnsons trouble shot the problem the first time and fixed it. The people were very nice and friendly to deal with.

Worked with Dylan at Della. - scuderic

Worked with Dylan at Della. Great experience purchasing the vehicle I have wanted for a LONG time. He was able to make it happen and got a great deal on my trade in. I purchased the vehicle from Della which was 2 hours away and would highly recommend their entire dealership. They made the process simple. Dylan even took the time to walk me through all of the OnStar and Sirius radio transfers. It was appreciated. Sam was great too as he assisted with some of the paperwork.

Ojay was such a great guy. - tommy0325

Ojay was such a great guy. From start to finish, he answered all of my questions and kept in contact with me. Ojay went above and beyond throughout the buying experience. Nicholas DeNooyer, was also extremely kind, informative and helpful. I would highly recommend Ojay if you are looking to purchase a Chevrolet vehicle

Malik was wonderful! - Damato

Malik was wonderful! Very happy with his professionalism and service. Will recommend him to others I know.

Service scheduling was excellent. - Tony Shala

Service scheduling was excellent. Staff was very professional and very friendly during all the time

Very professional, friendly staff they the process easy - dsinghesq

Very professional, friendly staff they the process easy and explained all details good to deal

I had a great experience at this dealership. - yauchoi_lee

I had a great experience at this dealership. From the moment I arrived, I received great welcome and help me through out the whole process including questions that I had and my concern. The team was professional and made me so comfortable and we can trust them on our decision. Especially thank you Michael Chan, the general manager of the dealership, who helped us to find the car that we like. We bought the Lexus NX 350 hybrid and up to now the car still running smoothly. Thank you very much.

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a - Jack

Go check out Hudson Valley Ram Dodge Jeep Chrysler for a new ride!! They will absolutely make your visit worth while and take the time to make sure you end up in the car or truck that you want and also take the time to figure out payment taking all the stress out of the process. I recommend

eff and Louis the used car manager was delightful they - ragf02

eff and Louis the used car manager was delightful they help us understand how to finance and gave us the deal they are the best

It was easy to make an appointment. - Allan L.

It was easy to make an appointment. The staff are very friendly and communicate well. Their take-in and waiting areas are very clean and comfortable. Coffee, water, fruit and snacks were available for waiting clients. Diagnostic inspection were video recorded for client review prior to speaking with a service rep. It's a smart use of modern technology. My aoto repairs were completed in the same day. I highly recommend White Plains Subaru for their excellent service. They clearly take pride in their customer service.

We’ve had 2 successful buying experiences at this - Jenna Morrison

We’ve had 2 successful buying experiences at this location. Steve P and everyone involved with the entire process was friendly, quick and provided a seamless delivery.

Keith Martinez was the best, very patient, - L O'Neal

Keith Martinez was the best, very patient, professional, and knowledgeable. He did a phenomenal job helping me get the perfect car. He definitely gets five stars for the entire process. Thank you, Alex Pollack and management.

Great place to buy a car…crosstrek… Service department - AZ

Great place to buy a car…crosstrek… Service department is great, very efficient, everyone very friendly and lots of information about the scheduled service.

Steet-Ponte Ford provided an easy and informative - gordief

Steet-Ponte Ford provided an easy and informative purchase experience. The sales and finance team didn’t pour on the pressure and treated us fairly. We found the vehicle that we wanted in stock and were able to make a fast easy purchase.

purchased a used Honda Pilot from Bob Johnson Chevy in - 315erichmonty

purchased a used Honda Pilot from Bob Johnson Chevy in Pulaski and I was pretty pumped at first, however, as my first month of ownership is about over I am finding my overall experience very lacking. For starters, I noticed a couple of issues with the car prior to taking delivery, Dylan said he would take care of it and neither was fully resolved. I ended up having to purchase a new license plate light (Honda OEM so it wasn’t cheap) as it’s a whole unit, not just a bulb as Dylan assured me it was. Also the front trim on the grill around the headlights was not seating into the grill. Dlyan reseated it but it has since popped out again. I’ve reseated it but I think it’ll have to be replaced, as I am assuming the clips aren’t catching. I also asked Dlyan about my registration (prior to signing anything) expiring within the next couple weeks and he said “Oh we just transfer it, even if it’s just a day away” and that I could just renew it anytime. After talking to the DMV and Maddie he should have selected a box to renew the registration and provide me with a temp. Got a temp but it was only good to the day my registration expired. I had to call Maddie multiple times to get this taken care of before my registration expired. She told me she would push it through the DMV and send me a photo of the registration so I had it since my temp expired on 10/7. Still haven’t gotten that photo and it’s 10/9. Turns out paperwork wasn’t finalized for the loan services, I had to call Nate to find out none of my deal was scanned into their system, so the loan wasn’t funded. My buyout payment was processed about 3 days after my car payment was due so hopefully there’s nothing there that’s going to ding me. I feel like there was some serious details missed on my deal. It’s not like I was buying a $10k used car….i spend close to $30k on this and really and dissatisfied with the experience. Not sure I would recommend Bob Johnson to anyone that asks. ***update…it’s now a month since I bought the car and I still don’t have a registration sticker for the car. Trim around the headlights is once again pulling away from the grill and I’ve discovered yet another problem…the upper radiator support plastics are missing. I truly cannot believe this is how a $30,000 car is sold, and all I’ve gotten from the dealership is a response here stating “they’ll look into my concerns”. Thanks for nothing Bob Johnson Auto Group.

John Capelli! - kmcoupon13

John Capelli!!! Ask for him if you want to buy a car!! A great guy that isn't going to waste your time if he can't help you. One of the best listeners, take note to everything I wanted and tried his best to make it work!!

Sully was very helpful and knowledgeable, thank you for - 1234567

Sully was very helpful and knowledgeable, thank you for the service Will recommend friend and family in the future