Service visit - ROBANDSUEWARD264
Personal are courteous,ask the right questions and service is provided in a time manner. If they encounter a problem they immediately discuss it with you. When we’re ready to purchase another vehicle we’ll defiantly come back to Vestal.
Top Reviewed Specialists At This Dealership
General Sales Manager
Very pleased with this dealership!!! - Happy Customer
This was our first experience at this dealership. The entire staff was so very friendly and welcoming. We were first impressed by how clean the business inside was....absolutely spotless. Then we met John Cash to make our new vehicle purchase. He was wonderful to work with....very knowledgeable and so helpful!! He explained everything about the new car to us and took care of everything. Once we finished with our purchase several of the staff congratulated us, thanked us for our business and shook our hands. Even Mr. Charles Boyd himself came outside, thanked us for the business and shook our hands. We have never had that kind of experience at any other dealership ever. Very happy customer here and definitely a long time customer.
Internet Sales Manager
Wonderful Car Buying Experience - BMercer
The staff at Moore Buick GMC will work hard to meet all of your car buying needs. From the sales team to followup with parts and service department, you will not be disappointed.
Sales & Leasing Consultant
weekend tire repair - daniel1946
I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked with Tim. Great job.
Great Experience!! - 3dogscrazylife
Lee was fabulous and so easy to work with! He made buying a car a breeze and we able to work out a deal!! Thank you so much for the great experience!!
Great deal and even better customer service - MrsMosely
I was really please with Jamie Tedder the salesman. He worked very hard to please me and to make sure I was satisfied with my Chevy. I received a very good! I highly recommend Bleecker Buick GMC in Red Springs, NC :)
Most Amazing Vehicle Purchase Experience in almost 40 Years! - Veteran
I can NOT say enough about the Highest Level of Integrity and Lowest Amount of Pressure you will ever experience! Me likey my 2017 Buick Encore - Winterberry color....yea-yuh!
Thanks to Jeff Law, Jeff Bailey and Finance Queen Ashley Richtarik!
AMAZING PEEPS and they all love Jesus as I do! Thank God for bringing them together at Hometown PLUS Service Manager Donald Carter!
I was SO IMPRESSED that I got my good friend Brandy to go over there and she DROVE out of there 5 days after I drove out of there with her 2015 Hyundai! Others shall follow SOON including my ex-wife (yup...even her).
Can it get any better than THIS!
Friendly jo - Reggie 17
Johnny shields done any and everything to make sure I got a great deal on my choice of car he was very patient and professional he is very passionate with his job I couldn't have chosen a better place to buy a car so please see Johnny if you want a great service on buying your next car
Service department is always available when I need them - ebjohn
I wouldn't think of going anywhere else. I'm always treated with respect and Oakie always goes the extra mile. Thanks for being there when needed.
They listened and delivered in a BIGG way! - KimberlyCassaday
Our car was totaled in an accident, and the stress of searching for a vehicle with a list of necessary options to accommodate our family of five was getting to me. I went to a few other dealerships in town, but the salesmen were extremely pushy and fake- then Kash walked into my life. Kash was extremely personable, professional, and wasn't pushy or condscending like some sales people we dealt with at other dealerships. He spoke to me like a friend having a casual conversation. He listened to me and asked me questions about what I was looking for in a vehicle and why. A few days later, he delivered in a big way. The car he selected for me to test drive checked off all the boxes for our family- and then some! I fell in love with it instantly- and he knew it. The other sales professionals at Biggs were extremely friendly and even offered my four year old daughter (who clearly didn't share her Mom's enthusiasm for buying a car- thanks Ms. Ruth!) a Biggs coloring book and crayons to keep her entertained. Scott, my finance professional, was amazing and got my paperwork done in minutes. Even the techs who detailed my car before I drove home in it were friendly and shot me a thumbs up as I departed the lot with a huge grin on my face. The manager, Rick, is a talented, experienced professional and an asset to the community. I truly could not be happier with my experience in its entirety. I never fancied myself a GMC/Cadillac/Buick kind of girl, but the luxury that comes with their lineup is second to none. I will most definitely purchase another vehicle from Kash and Biggs within the next couple years, and truly appreciate all they did to make my experience an outstanding one.
Great Experience - Chelsea Loftis
I purchased a Toyota Corolla. From the time I stepped through the door of Jim Cook's I felt right at home with their welcoming atmosphere. The sales staff were helpful and proficient. Everything went smoothly with the sale and I love my new car. I would highly recommend them!
New Enclave Purchase! WOW!!!!! - SAS
Thomas Frushour was so great to work with. We drove several vehicles before choosing the 2019 Buick Enclave! The Sales Manager Robert Franks provided a smooth transaction that made us very comfortable. Thank you Thomas & Rob!
Go anywhere else but here - MrMcGibblets
This place is a complete joke. Before actually going to this dealership I worked with Jerry over email. We worked everything out including a few modifications I wanted done. I had a long drive before going and picking up the vehicle. I let Jerry know I was on my way so he would have a good idea on when I would arrive. He allowed me to drive the entire way without once mentioning the modification were never done. These guys have no issue lying right to your face which includes the sales, finance and management staff. Jerry remeber when you said "I hoped you learned your lesson" in regards to the thousands of dollars that was stolen from me? I learned that even if you get stuck with people like this you still have options like contacting General Motors. For 3 months the dealership ignored me and I was forced to reach out to GM. GM did force them to partially refund me and I recommend contacting them right away should you take a chance on this place. Avoid, avoid, avoid.
The best customer service around - Imadetherightchoice56
Jeff told me he had a car for me and he was so right. Steve took me on a test ride and it was like two friends riding around. When we got back Steve went over some things. If he didn't know it he said he didn't know (honesty). Yes I went back and it was great!! Singing🎶I gotta car, I just brought a car🎶 They made me feel great about my decision.
If you are in the market for a car go to Flow Auto Center. You want regret it
Great sales person. - Yasmeenaf
Tariq was great to work with. He was patient and answered all our questions. He got us the lowest interest rate on our finance. He even delivered the car to us.
Quick, friendly, efficient service - Rogue
I had scheduled an appointment to get my oil changed the Friday that Hurricane Florence was due to arrive. The dealership proactively called me to see if I could bring my car in Thursday, which I did. When I arrived, I was greeted promptly and professionally. I told them I only needed an oil change and the "inspection" that comes with it. They said I could wait and directed me to the waiting lounge. I was there less than an hour (just to clarify - they were not busy at all). They had some honey buns for a snack ;)
I was NOT subjected to any suggestions for extraneous service work like I had experienced at Hendrick of Durham. I was treated as a VALUED customer at Medlin.
I also explained why I was coming from Durham to have my service work done in Wilson. I had been taking my Buick to Hendrick in Durham (please read my review of that dealership as well so you can see how I was treated there )
I can recommend Medlin based on this experience. My Lucerne will be serviced there in the future.
No Honor - Cash Buyer
They put us in a situation where we drove 2.5 hours for an appointment to purchase a car and then sold to the person they could squeeze the most money out of. We sat to finalize the deal, they asked us to sign the offer, then when we didn't want "Data Dots" they sold the car out from under us. FYI Data Dots costs them $189, they tack it on to every car at the price of $589.
I bought it but...... - fireguy1247
I stopped in on my search for a car and found a nice Honda Accord sitting behind the dealership. I told them that this is the one I wanted to purchase and asked them to let me bring my wife back in two hours. I returned to find out that the car was sold. I then proceeded to inquire about a Toyota Camry that they initially told me was $23k. A quick glance of their website had it for $18K. After the apologies, I made the deal but only thanks to me liking the salesman. My deal was basically a cash deal but I had to wait 1.5 hours to sign the paperwork.
18 days later, I was involved in an accident and the car was totaled. Guess where I am not going back to for a replacement.
Kudos to the salesman. If you go elsewhere, let me know.
Loyal Customer Loses Faith in Dealersip - Loyal Customer Means Nothing
I have purchased 4 or 5 cars in the last 8 years from Everett and even do my service their as well. I have always felt I was treated fairly until now. I tell everyone I know how much I love the dealership-until now. I purchased a used BMW in Dec 2017 and found out last week it had been wrecked, despite being told it had not. I was certain I had seen a clean CarFax report and 5 days later the dealership was able to provide proof that I had. They promised me they would “make it right”. I asked for them to buy my car back at what I paid for it because they know I do not buy cars that are damaged from previous experiences dealing with me. (I traded a new vehicle that was purchased from them and repaired by them within a few months of being rear ended). Their solution was to trade me out of it with a 6k loss on my end in only 6 months. I was also told I should have pulled my own CarFax if I knew so much. The GM said she was not paying for my negative equity. I never asked for anything other than the dealership to make it right. In my eyes that was me getting another vehicle from them that they would still make money on. I told her the number she gave me for the trade was unacceptable and I had always been loyal to them and it was a bad business decision to not make it right. I refer countless people there and have been loyal for a long time. It’s still a very bad business move in my eyes, even if the real fault lies with CarFax (which is still being determined). For every person I told of my wonderful experiences there will be many more that hear of this one. I am not an average buyer-I work in banking and have financed thousands of cars in the last 17 years. I have bought over 25 cars personally and have dozens of friends in the car business. I have dealt with Everett due to being treated with respect (as a single mom and woman) for so long and now that has changed. In the end, my car is just a car. Losing respect for a family dealership is sad. If it was truly an error, this outcome could have been prevented.
I took $14000 cash to Griffin Brothers Buick GMC Monroe NC - They got me
Rob, Joe, sold me a pickup that smoked, a few days after I bought it. I brought it back, and they told me they would send it to a diesel specialist and now there’s coolant in the oil! I spent my savings on a $30,000.00 vehicle that doesn’t run! Rob and Joe told me the truck ran great, and there was only body damage at purchase time. I took the truck to ford and there were components unplugged, bad pcm computer, EGR valve, inter cooler, rear vibration dampener, and bad oil cooler. I’m $5000 dollars in repairs! BEWARE! I’ve called and no one is returning my call.
Terrible, rude , dishonest - Alex Mcguire
1st of all I’ve never done this and I’m a business owner myself so sometimes these reviews are BS . In this case not so much ; after 3 years of owning our2015 Denali xl we had 8 warranty issue trips to the dealer ( no fault of the dealer ) when we bought the suv they promised we would have a loaner suv similar to the one we bought , never happened . The 2 times we received a loaner it was a Buick. 2 weeks ago our air conditioner went out they did give us a loaner and it was under warranty but again a Buick ? Furthermore the transmission had to be replaced too ( 39,000 miles ) we have a trip planned to Boston meanwhile . The service department rep says no problem we will have a suburban or Yukon for you to drive ! Great ! My wife gets there to get the loaner and the service rep says that’s to far and that we will have to rent a car throughout enterprise. Meanwhile we have to leave in an hour. I would not recommend buying a vehicle here.
Lie and Sell - GotConned
They will sell you a vehicle saying anything. Will not even acknowledge once sale is over and issues are reported. Only buy if you are ready to pay an independent mechanic to thoroughly inspect the car before buying. Do not believe their claims of certification.
Antennae Problem - Waldo
In August I brought my 2017 Buick Cascada in for a radio reception problem.It wad diagnosed and was told that the antennae was bad.They had to order a new one.
I went in to.have the new antennae installed and was tod that the sharksfin antennae wad no longer available and wad shown the substitute.
It looked like a coat hangar .It dif not git the sleek look of my convertible.I refused it .
Harrys said that was the only one available.I called GM on numerous occasios2 and they would not even respond.
My last hope was talking to the service manager.Frank was very apologetic and said he would do everything he could to secure the old antennae.It took about 2 months but he came through.Great job Frank!!!!
To this day GM has never responded.
To Harrys on the Hill and Frank
Thank you Walt Elfert
Unsatisfied customer - Nicole
I would not recommend the service department for mechanical/electrical services. My experience was an initial visit for a check engine light, the services rendered didn’t resolve the issue. In fact, the services created an additional issue that wasn’t resolved. Even though there wasn’t a clear solution, more money was requested. The communication about the progress of my vehicle was limited and staff was unprofessional.
No pressure purchase - Pawpaw
Worked with Rob Mullins and Brad McCorkle
Had a good experance they were very easy to work with
I have reccomended them to several friends and I feel sure they will give them the same experance
2nd Chance very disappointed - DissointedCTS252
I came in for rotors and breaks after speaking to parts and service specialist he told me no need for new rotors and breaks just need them turned. I was ecstatic I though I only had to spend $90 instead of the $179 I was quoted. After waiting 4 hours (which I was told 1 hr max). I picked up my CTS and I was shocked when I jumped on the highway and my CTS was till shacking. I returned to dealer and I was given a loaner for my incovience. Next day opon my arrival to my suprise NOW I need new rotors another $211. Not to mention now my engine light was on and it was NOT on before when they did inspection. Come find out my coolant was LOW which fixed engine light. All of my fluids should have been top off it’s suppose to be included with inspection. So my $179 visit ended up being a $310 bill. Service specialist did NOT go above and behind to fix the mistake and ironically the service manger wasn’t in. Now I know why thier slogan is “come on by and see why are people give you the edge” it’s because they push you to the edge of spazzing out. I’m very disappointed I ALWAYS bring my car here to be serviced. Will it e back!
Waste of time - P07r0457
The dealer reached out to me to come look at a new truck. I agreed, and said i would be by in the afternoon. About 75 minutes before I arrived I emailed back to set a specific time. My wife dropped me off 10 minutes early. For 35 minutes I couldn’t get anyone to help me. I guess good for them that they’re so busy they don’t have to worry about me. But it was frustrating. Finally I call my wife and ask her to pick me back up. While waiting for my wife, on the curb, someone finally approaches me. Asks if I’ve been helped. I say no, and explain the situation. They then say “well sorry” and walk away. Ugh. Waste of time traveling here to get treated like crap. Maybe I should thank them? They just saved me a lot of money. My wife finally pulls up. As I’m walking towards the car an employee approaches me and wants to know why I’m leaving. I explained. They then proceed to argue with me. Ugh, salt in the wound.
Awesome Price - Coolcheetah
We drove over three hours to get this car and there were two people waiting on it when we arrived, luckily we put a deposit before we left. They even threw I a two year warranty. Great job guys
Interior on my pre owned Canyon very nasty - Megafleet
Recently bought a 2015 GMC Canyon not in the best shape, previous owner didn't take care of the truck. Bought on a Saturday asked to have the truck cleaned up because the drivers seat had a large white stain. Sales guy says he took the truck across the street while the paper was being done. Truck came back to the used car center worse than it left, sales guy says we got you cleaned up. What a joke, seat stain has gotten worse to the point that I will replace the front seats. Stay away from this place sales guy is lazy and couldn't even get the used vehicle clean. Go elsewhere you will be better off, will not do business there ever! Scott C
Jonh Fey - db
I was personally greeted by John Fey of the service department. I had tires replaced, mounted and balanced. John accommodated my schedule to assist me. John is professional and personable. I would recommend him to help my friends and neighbors. Thank you John he is the best!
In North Carolina
Vestal Buick GMC