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I had to cancel my initial appoint due to a seriously ill... - Roger
I had to cancel my initial appoint due to a seriously ill son out of state. The Service Dept was completely understanding and said they would reschedule anytime. Tom followed up two weeks later and it worked out that i would be back in Asheville two days later. Tom got both recalls done on my Promaster 3500 and had me back on the road that afternoon. I greatly appreciated the follow up and fast service. Thank you AutoStar.
Top Reviewed Specialists At This Dealership
Commercial Fleet Business Link Manager
I was dreading purchasing a new car and Carlos McClendon... - lkeyes25
I was dreading purchasing a new car and Carlos McClendon took the worry out of that and made the sale seamless and never pressured to buy
Great experience! James and the rest of the crew went... - Mrs.Franklin
Great experience! James and the rest of the crew went above and beyond to find me the car I needed/wanted! Couldn’t be happier with the whole process!
This guy is amazing. 5 trucks from Donald now. Easy... - BenjaminCay
This guy is amazing. 5 trucks from Donald now. Easy process, great pricing and down to earth. Highly recommend. No need to go anywhere else.
Internet Sales Manager
Brand Ambassador / Sales Consultant
GREAT EXPERIENCE! WILL BE BACK REGULARLY! REALLY ENJOYED... - TONYMC1
GREAT EXPERIENCE! WILL BE BACK REGULARLY! REALLY ENJOYED WORKING WITH THE ENTIRE STAFF. GREAT GROUP OF PEOPLE AND FRIENDLY! I BEST DEALS IN TOWN AND BEYOND!
Internet MGR/ Sales MGR/Finance MGR
It was an extremely easy process once I knew what I... - jjones87
It was an extremely easy process once I knew what I wanted! From start to finish they were eager to help me with my purchase. My wife and I couldn’t be happier.
Timely - very nice ! A little expensive but was good... - champgary02
Timely - very nice ! A little expensive but was good service!I would like to see dealer have more inventory on ram trucks specially heavy duty 3500 & 4500
Ilana E was my sales consultant and she hustled hard to... - oh2bfishing
Ilana E was my sales consultant and she hustled hard to get the job done, I went through several trucks to find the one I want and she just kept bringing them over for me to check out. Very nice and easy to work with.
After the sale there were some pretty major issues with the truck, the dash and some trim had cosmetic issues and needed to be replaced. Pete P and his service team took great care of me and did an excellent job, been in the automotive field 45 years and I am not impressed easily and very picky, we still have a couple outstanding issues to get fixed but I have confidence that they will get my RAM "perfect" .
For me it's not about having problems it's about how the dealer and manufacturer handle those problems, Kernersville CDJR and RAM are the team to go with.
You did a great job with us Travis thanks so much......... - timmorgan940
You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car
Great experience at Crown Dodge , Terra Morris is the... - Ambersophia101
Great experience at Crown Dodge , Terra Morris is the best so helpful and answered all my questions!! I would recommend! Robyn was so great as well!!!
He was very professional. He handled us very polite and... - Kmbln_murrell
He was very professional. He handled us very polite and in a timely manner. Enjoyed him so much we came back to purchase a second vehicle.
They heard my complaint and got me in for an appointment... - Shawnielynn68
They heard my complaint and got me in for an appointment within 24 hours. Friendly, competent employees make it a pleasant experience. Very nice waiting room, clean bathrooms and complimentary water and coffee. Snack machines are also available.
Spent a fair bit of time with Fred Bowman and David Neal... - bnbinnc
Spent a fair bit of time with Fred Bowman and David Neal today. They were extremely helpful and courteous. They went out of their way to answer questions and get information. I am in the process of buying a vehicle from them now! Will certainly give them more of my business!
Everyone was GREAT.I'll be back for my auto... - gkrause
Everyone was GREAT.
I'll be back for my auto services.
Also we recommend others to trade there.
Sales and loan department did an exceptional job.
I purchased a 2016 Ram 2500. It is a beautiful truck with... - Mark Phillips
I purchased a 2016 Ram 2500. It is a beautiful truck with low milage. The price was very competitive. They made sure the truck was in good working order.
I highly recommend them. Chase made the purchasing process seemless.
My first visit I thought this place is awesome. Until I... - ruffhurricane
My first visit I thought this place is awesome. Until I got home and we looked at the new part was the wrong color. No problem I'll be going back for a recall soon. They can address it then. Received the call that the parts were in. Set the appointment arrived got the recall done, drove 52 miles Check engine light. wrong color grab handle now a check engine light flashing. Called to inform them of my issue.
Over heard a conversation a customer. Having issues with his Jeep shutting off in traffic. (Sunset Rocky Mt. NC. ) He was told it was nothing they can do. This man is (State Trooper) wow.
Update check engine light was caused by the aftermarket K and N Filter I installed !
Every thing went OK but I was not figuring on the car... - rjknors
Every thing went OK but I was not figuring on the car taking another day due to a technician being on vacation. Also when it came time to pay, late in the day I had trouble paying the bill so I could pick up the car later that night. I called around 5:30 Pm multiple times and your phone system kept disconnecting me? Luckily your Dale’s department was able to help.
The team over at Capital CDJR is first class! From the... - ryantaylor1103
The team over at Capital CDJR is first class! From the initial introduction to the test drive and beyond, I was very pleased. If you're looking for a new Jeep, go visit J. Scott and the team at Capital, you won't be disappointed!
We had the best car buying experience! Everyone was so... - Kaitlyn H.
We had the best car buying experience! Everyone was so friendly and nice. It was a super easy process we felt like and they worked with us to get us the car we wanted. They were not pushy or try to sell us something we didn't want. Darnell went above and beyond! He is an asset to your company. So happy we got our new car from Leith Dodge in Wendell!
Wife needed a new vehicle. I called the sales dept... - Fred
Wife needed a new vehicle. I called the sales dept awhile back, Jared Moore answered. We discussed makes & models and he gave me his card. I called back recently and he hooked us up on a sweet deal on a Durango GT. He sent the stats and plenty of pics. Timing was perfect, brought the wife over to look at it; SOLD!! And CJ had us signing papers in no time flat. Had to be the smoothest car buying experience ever. Thanks everyone at Jacky Jones, Hayesville!!
This place has great service and quality workmanship! The... - kwfields
This place has great service and quality workmanship! The Service Adviser (Shannon) did all the scheduling, parts ordering and warranty paperwork. She’s the best!! The repairs were done correctly and the quality and care showed in the workmanship! Five Stars all the way!!
He did a marvelous job!! He was informative and he made... - Very please customer
He did a marvelous job!! He was informative and he made me feel at ease!!! I would definitely recommend him to other prospects! Great Great job!!!
I purchased a used Chevy Tahoe here in December 2020 for... - Trout
I purchased a used Chevy Tahoe here in December 2020 for over $35,000. In March I turned on the air conditioner for the first time, it didn’t work at all. I called the dealership expecting that they would apologize and fix it quickly. Instead I’ve been treated with complete disrespect and apathy. Spent hours at the dealership on two occasions speaking with managers plus many phone calls. After two months I’m paying almost $1000 to have the problem fixed by another mechanic.
I believe this business has a major lack of integrity and its customer service needs serious improvement. I will not be doing business with any Hendrick-affiliated group in the future.
Corey Clement was great to work with and they had why I... - Rpweiss17
Corey Clement was great to work with and they had why I was looking for. I was not pressured and was able to gamy questions answered.
you guys were great ..the best test drive ever,,,looking... - JeffPennacchio
you guys were great ..the best test drive ever,,,looking for buying soon next month...best pricing. and customer service ...a lot of cars and Trucks............
I would not trust this dealership at all they screwed me... - Icemane
I would not trust this dealership at all they screwed me over hard I did not do my research before I bought the vehicle. Kelley blue book value of the car is between $13,227 - 15,380 and they sold it to me at a grand whopping of $19,613.40 please take this as a warning if you're going to be buying it used car.
Jordan is a solid dude and has helped many friends into... - Bruce Wayne
Jordan is a solid dude and has helped many friends into vehicles, extremely dependent and communicative. Honest, fair easy guy to deal with. I wish ever car buying experience was like this!
I would give it NO stars if I could... I was sold a 2020... - CLTjay12
I would give it NO stars if I could... I was sold a 2020 Dodge Journey Crossroads and I was told it has Apple Carplay, it did not. The front end had a gap between the front driver side headlight and bumper, the resolution on the backup camera was to be replaced with a camera with better resolution, and the car would not start on day 2 after buying after claiming it was the battery. Dodge roadside assistance was a joke and would have had me waiting 5.5 hours after I called because the car wouldn't start. They offer to trade my new car in for a more expensive model trying to get more money out of me and they don't allow you to return a car after you signed and drove it off the lot. After all this, they kept my car to be "repaired & fixed" for a week and some days to have only replaced the battery. Beware, they don't follow through on their promises and will tell you what you want to hear to make a sale. This was the 2nd and last vehicle I will ever purchase from a Keffer Dealership. Please take your business to anyone else but them, they won't take care of you.
Very helpful. Pleasant purchase. Got the truck that I was... - Johnnybarber929
Very helpful. Pleasant purchase. Got the truck that I was looking for at an honest price. Also was at the payment amount that I had in mind. Thank you, Brandon Mayhew and the rest of the sales team. Johnny Barber
I had been looking for a specific used vehicle, which... - Claire.
I had been looking for a specific used vehicle, which they had at a good price. I called, it was waiting for us and we were able to purchase easily.
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