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Gerald Morrison, Kaleb Mccaslin, and James McElroy did a... - meekhof.colin
Gerald Morrison, Kaleb Mccaslin, and James McElroy did a fantastic job helping purchase my pathfinder. They were extremely organized and I was very impressed. James in finance was great at explaining everything. Couldn’t be happier.
Top Reviewed Specialists At This Dealership
I had an awesome experience buying my truck. Mr. Brendan... - brussell520.br
I had an awesome experience buying my truck. Mr. Brendan Bishop was very professional in every aspect of the deal. At no time did I feel pressured or made feel uncomfortable. I would recommend Brendan to anyone I thought was interested in buying a new car or truck. Mr Bishop is an outstanding salesman and an asset to the dealership. Thanks again for the experience.
Austin and the dealership went out of their way to make... - Taco
Austin and the dealership went out of their way to make us satisfied. We will be back in the future. We should have come here in the first place!!
Commercial Fleet Business Link Manager
This is the second Grand Cherokee Overland I’ve bought... - jsbarnes27
This is the second Grand Cherokee Overland I’ve bought from Maggie. Both experiences have been great. Couldn’t ask for a more reasonable sales person. Made sure I was happy with the decision and the deal. Communicated clearly and overall just a pleasure to do business with. In addition to sales, service has always been top notch. No complaints on my end. Completely satisfied with the experience.
Internet Sales Manager
Everything was smooth and fast. I’ll recommend anyone to... - DANTEBASKETBALL
Everything was smooth and fast. I’ll recommend anyone to go there to buy a car. Glad i was able to do business with y’all!
My family has bought multiple vehicles from Travis Leach... - Joann Mcswain
My family has bought multiple vehicles from Travis Leach at Marburger, very professional and helpful, we love the atmosphere and professionalism definitely will be back
Coming from a car salesman himself, I have to say that I... - Gcbears12
Coming from a car salesman himself, I have to say that I had a great experience from start to finish. That being said, I highly recommend Willie for your next vehicle purchase!
Certified Sales Consultant
Sales and Leasing Consultant
This the best Ram dealer I have ever work with. The... - EPERRY4
This the best Ram dealer I have ever work with. The service I get is the best they care about you. You can always get a good deal on a car .
More than just a dealership, but a family oriented... - Todd
More than just a dealership, but a family oriented business with a friendly atmosphere! We've purchased 2 vehicles here now, and my wife and I know with out a doubt it'll be my go to dealership in the future. I can't say enough about this dealership, but I highly recommend this dealership to out preform any other, in terms of helpful, friendly service that's always available to everyone who is in the market for a new vehicle! I would like to give a Shout out to both employees (Randolph Burns) Certified Sales Professional and (Cody Donadio) Finance Managemener, for their work and dedication on both visits. They went above and beyond their services to making us feel like family! Thank you so much Ilderton for answering our family's needs!
I had a great experience from everyone. Christian was a... - RussellHoule
I had a great experience from everyone. Christian was a great sales person and everyone treated my wife and I very well. we will be back for my wife’s car.
Commercial/ Fleet/ RAM Certified Agricultural Dealership Coordinator/ Business Link Account Manager/ Sales
JR was very helpful and very knowledgeable. Would... - hankinssara1305
JR was very helpful and very knowledgeable. Would definitely be buying from him again in the future. He was very friendly. Took time to go over everything in detail with us.
Dynamic Duo - aircaso
This was my 1st time going to Crown Dodge to look for a car,off the top Elijah Lopez welcomed me with open arms and very courteous,due to the covid -19 they were on limited staff and doing a great job taking care of customers,also i would like to say Robyn McLamb has a great personality and help me find a warranty that i could afford for my car,i really felt comfortable talking to her and Elijah,everything they did for me came straight from the heart no pressure at all.I definitely would recommend these two because they went beyond the call of duty,Crown Dodge of Fayetteville #1.
Great Customer service and love my jeep. - Chad Grayson
Bought a 2020 Jeep Sahara in July. Great service and smooth process. Never felt pressured. Will continue to promote Crown to other friends! Kevin in sales was awesome!
Had the perfect vehicle in stock and after some back and... - Rick
Had the perfect vehicle in stock and after some back and forth came to a reasonable deal. Transaction went relatively quickly and efficiently. Sales representative was thorough in explaining the ridiculous amount of bells and whistles!
My salesman Zack, being the New Kid On The Block at... - Waking Up
My salesman Zack, being the New Kid On The Block at Capital, made me feel welcome, secure , and safe. Almost like family. Although I did not agree with the ways the price of my beautiful SUV went from $16,000 between the time Zack first mention my Mercedes to me, to my seeing it.
There l was told it was now $17,000,
At the signing with Wayne it was $17,881. With my fico score of 737, and excellent on time payment history on my credits , their financIng, tags transfer, taxes, license fee (doc fee to Capital Chrysler, Dodge Jeep), which I just noticed, I felt and still feel some kind of way, almost taken. We live and we learn.
I am taking my SUV in because the mirror casing has popped out a little and the engine light is on.
Please take time to read all paperwork before signing so fast, no matter how much you want it.
I couldn’t say enough about how well I was treated at... - Susan Hauer
I couldn’t say enough about how well I was treated at this dealership. I was quite honestly unsure about what I wanted or needed in a car and I changed my mind a few times about one thing or another but everyone was so patient and kind. I must also say that Gerry himself was someone that I felt cared about me leaving with what I wanted and the price I needed. I will buy my next car from them and will recommend them to anyone looking for a vehicle.
Lack of information / Last minute changes - Blaze
First off, I was presented with a vehicle which was different in color and package than the vehicle that I specifically made an appointment for. When I asked about the techs and features, I was told that he was not sure because he had just started here for 2 weeks. Secondly, I was informed that the price of the vehicle went up just within 24 hours of confirming a visit after I test drove the vehicle; furthermore, a manager came to convince me that I was thinking of the wrong vehicle though the price history and VIN number is online. I did not like the feeling of being lied to. Though the final offer made to me was lowered, I did not feel comfortable purchasing anymore.
Excellent Communication and Professionalism - Richie Pointer
I want to thank Tiffiny Williams in service of her superior professionalism while working with me on a customers vehicle. I can't say enough of Tiffiny's professional attitude and willing to assist in any way she possibly could on the matter. I HIGHLY recommend that anyone whom visits this dealership to seek out Tiffiny in service to aid them in their service needs. You will not be disappointed.
The best, filled with a great crew, and lots of love 🙏🏻... - Wildsunshine
The best, filled with a great crew, and lots of love 🙏🏻 They had Patience and always had time for us, no matter when we came in
Incredible Experience - Westgate Jeep, Raleigh NC - RayO
Chelsea Morales was my saleswoman and created an incredible experience in the purchase of my new 2020 Wrangler. I had visited Westgate Jeep weeks prior before my purchasing my car and I was extremely adamant on a specific wrangler, however, with the purchase of my first car I was nervous and anxious as anyone should be. Usually, car salesmen will pressure you and, in a way, persuade you to buy the car that day at that exact moment and not have that genuine care whether you are ready or not, because they have to make a sale. But Chelsea really made me feel comfortable by speaking with patience and kindness, things like; "Come back whenever YOU feel ready. I'll be here. I understand that buying a car is stressful and it's a big purchase. So, call me." I left feeling really cared for and thought of. A week later, I returned feeling ready to purchase my 2020 Wrangler. I immediately asked to speak with Chelsea and not to bore you with the details/process of buying a car, I left with a tremendous joy in the purchase of my new car. Throughout the entire process, I felt heard by Chelsea M. She wasn't pushing a 'sale' or being forceful, she was compassionate and caring through it all and with that, she was going above and beyond to help me in the deal of the purchase. I would HIGHLY recommend Chelsea Morales. Not only is she patient, kind, but delivered great customer service, great care, and truly made the experience of buying a car comfortable with NO stress. She met my expectations and went beyond.
I scheduled my Jeep for its yearly inspection. Kaitlyn... - Norge2000
I scheduled my Jeep for its yearly inspection. Kaitlyn handled my drop off and in addition fixed my e-mail address so I could schedule service online again. Jeep was finished before lunch and I was notified and was able to pick up the Jeep at Lunch
We worked with Joseph Belcher. He goes the extra mile to... - firstname.lastname@example.org
We worked with Joseph Belcher. He goes the extra mile to get the vehicle that fits your needs. Joseph treats you like family. Highly recommend!
Don and Kim Andersen
Miguel was amazing! He went above and beyond. Honestly... - Margarito and Aurora
Miguel was amazing! He went above and beyond. Honestly the best experience we have ever had getting a car. 100% we will be back and recommend him to anyone looking for a car.
I knew when we walked in the door we were going to buy... - Amy
I knew when we walked in the door we were going to buy the Subaru advertised, been looking for a year. What we did not know was a fabulous young man named Jared was going to made it happen in a heartbeat! No troubling salesman. We asked, he delivered!
Did I mention how handsome he is?
Recall Service, 2019 Ram 2500 Diesel - crowells110
Dealer where I purchased the truck for what ever reason could not get the transmission part that needed replaced under recall. I called the 800 number on the recall notices, Patricia found what I needed at Deacon Jones in Smithfield. I also purchased some exterior accessories from DJ.
Everyone was polite and the recall items were taken care of, even though I did not purchase the truck from them.. A few days later i had them install accessories. Thought the price was a bit steep, though the job was done well. Deacon Jones will get my future service needs outside what was offered included with the new truck purchase..
Stress-less Purchase and Service - dcosta
We had a stress free experience at Welford Harris Ford! The purchase of our new truck was easy and quick. The entire process was enjoyable. Lynn and David are wonderful and answered all our questions and concerns with our purchase. I can't imagine every going to another dealership.
Great customer service - I.candy73
Helpful and friendly staff in the service department. They kept me updated with what was going on and what could be done to fix the problem.
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