⭐️ 1-Star Review: Flow GM Auto Center - annvermilyea
⭐️ 1-Star Review: Flow GM Auto Center (Winston-Salem)
Service Date: 12/8/25
I went into Flow GM Auto Center today with what should have been a simple fix: a faulty TPMS sensor that needed replacing. Not only did I leave disappointed — I left feeling taken advantage of.
First, they recommended replacing the rear sensor as well, but did NOT recommend replacing all four sensors, even though that would have been the proper and cost-effective guidance. If you’re going to upsell, at least upsell correctly.
Second, despite specifically asking them to check my tire for leaks and verify that all tire pressures were compliant, neither of those basic safety checks were completed. Minimum maintenance wasn’t even attempted.
The worst part? The pricing.
After calling three reputable repair shops in the area, I learned the following:
TPMS sensor parts typically cost about $65 each.
Labor for installation ranges from $50–$70.
Flow GM charged me $120 PER SENSOR (double the cost) and $120 for labor (2–4x the going rate). For two sensors, my total was $480 — and I didn’t even receive the basic checks I requested.
This dealership charged premium prices, provided subpar service, and the service manager didn’t listen to my concerns. If you value honest pricing and thorough automotive care, do not go here.
Instead, I recommend calling one of these local shops that gave me fair, straightforward quotes:
Twin City Automotive – (336) 441-7763
Cloverdale Auto Service – (336) 331-3448
Better Way Automotive / Better Way Automotive Shop – (336) 448-1180 or (336) 721-1440
Flow GM Auto Center lost my business today, and I hope this review helps someone else avoid the same experience.
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