Excellent customer service - Audrey
I just bought my first car here! I've been to several dealerships the past month looking at cars and they went beyond the others! Rick, Aaron, and everyone here at Lima Auto Mall were so helpful and kind through the whole process. I would recommend to anyone buying a car, they are great! Thank you so so much!
Easy & Friendly - happyguy2468
Website was very helpful with lots of pictures an my Salesman Craig Vicars was very responsive an helpful with the process.Timely call back to keep me informed very personable,would not hesitate to do again
Very Satisfied Customer - palsab
We were involved in an accident that had "totalled" our car. We stopped just to look to see what was available. Caitlyn approached us and offered to show us. She answered our questions and showed us what was on the lot. She was very professional, never pushy. She let the cars do the selling themselves.
We were so pleased with the friendly, patient way that we were handled that made the purchase the same day.
Top Reviewed Specialists At This Dealership
LOVE my new 2018 Equinox - Karen's Equinox
I am excited to own my 2nd Chevy Equinox - a 2018 with many new options! Wayne Ulery and others at Columbiana Buick Cadillac Chevrolet patiently supported us through the process of finding and purchasing the right car at a price that fit our budget. They answered ALL of our questions and provided superior service compared to my previous car-buying experiences. If you go car shopping here, I am betting you will buy your next vehicle here!!
AMAZING - Lynnie2013
Trevor was fantastic! He made buying my first car quick and easy! I would highly recommend anyone to go to him! Best. Decision. Ever. #guru
Great experience - Helen4016
This was my first experience with Kia and its employees. I was very pleased with both. Marcus Campbell was very good at explaining every thing to us and very helpful in helping us make some decisions. We will definitely recommend him to our friends.
Awesome! - Hboone
Working with Leo Dy was a great experience. Friendly and knowledgeable. He kept us informed on everything going on and sold us a beautiful truck. Quick, easy, and painless. Go see Leo if you're looking for a good vehicle and friendly service!
Awesome - Oooooooooo
My wife was looking for a car mart was able to provide a solution with Ryan in finance and got the deal done..wife was very happy
I purchased a 2017 Cadillac XTS from Ron Morris - mckeown
I purchased a 2017 Cadillac XTS from Ron Morris at Bill DeLord Cadillac in Lebanon, OH. Ron did an excellent job of staying in touch with me, sharing options for my next car and working hard to find exactly what I was looking for in a vehicle. He paid great attention to detail throughout the sales process. He is has immense knowledge on the features and benefits of all of the vehicles he showed me. He provided me with all of the options & resources available at the dealership from Financing to Service to life time car washes! He introduced me to several of his colleagues including Jerry Perron, his manager and Bill DeLord. Everyone was professional and friendly. The dealership was comfortable, clean and well appointed. I will highly recommend Bill DeLord Cadillac to my family and friends. I will encourage them to reach out to Ron Morris personally for a fantastic car buying experience!
New Car Manager & Sales Consultant
Great customer service - Toyota1
Recently found a car in the evening online. Salesman was very responsive and got back to me that same evening with a price. We negotiated a price, since I was 2hrs away and picked up the car the next day. Great customer service and the Rep took the time from his day off to make sure my needs were met. Thank you for the wonderful service!
Sales and Leasing Professional
Great Service Team! - Local_Dude
Professional team that always takes care of our vehicle needs. They take the time to listen to our concerns before they start their work. They stand behind their work and follow up to make sure everything went as it should. They have never tried to push unneeded work on us. Check them out and you will not be disappointed.
Happy with our Impala - The DeBerrys
We have purchased from Don Wood before and have always been happy with the service.........both before and after the purchase. Randy Malone has sold us two previous vehicles and we have gone back to him this time because we can rely on him to be honest and fair with us. The Impala is a great car..........we are very pleased with it. We appreciate the great service department at Don Wood........and especially Mike McPhearson. We have used the service department since we moved to Logan 11 years ago and have always been satisfied.
Satisfied Customer - Satisfied Customer
Justin Greenberg was our sales guy, and he did a great job, we will be sending him our friends and relatives for all our future sales
More than happy - Brycehamrick1
Stacy provided me with more than enough knowledge on the car I purchased! Super friendly and very knowledgeable of her job! Excellent sales rep! Will most definitely recommend to other people!
Great experience - David
Everyone at the dealership made the process very easy and fun. They really seemed to care about me and my needs. I will continue to recommend them to everyone I know
LaRiche is fantastic! - Chevy guy
We have always had amazing service at LaRiche. Our vehicle is serviced at the appointed time with little to no waiting and the staff is friendly and knowledgeable. We continue to recommend LaRiche to anyone looking for a good deal and great service.
Super Knowledgeble - Mary
Gary Hurst and James Wagner were very very helpful. We have always been pleased with GM products and would recommend to anyone. James continues to help me.
Awesome - Dale nichols
Mimi at Classic makes buying or leasing a car a very easy experience. This is my second Cadillac and her service to me is always a 10!
Friendly dealership - Sherri
James was very helpful and patient as we looked for a vehicle. After deciding on a vehicle, James and Nikki were very professional and courteous.
Bad experience - Vampirelover
Everyone has been so helpful but I felt that our salesman was a chauvinist. He only wanted to talk to my husband and I was buying the car. I’ll be back just not to Bob since I will be looking again. The body shop department is terrific and very friendly.
Great Dealership - lcalapa
My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and always willing to go above and beyond what is expected.
engine light on and stalling - Marshall
I called the dealership on Friday afternoon and told them what my car was doing and they made me an oppointmen for Monday at 8 am.
I arrived and they took me right in. They repaired my vehicle under warranty in less then one hour and had me on my way. Very friendly and professional staff. The tech who made the repair explain what was wrong and the repair he made.
Thanks so much
very satisfied with your service!
Great experience - Sandy824
The team at Taylor Cadillac was great to work with! They were all very friendly and helpful. They went above the standards to assure my needs were met.
Amazing staff - Buckeyes4455
Although I did not buy a car, Harrison was appreciative, professional and kind. I will definitely be back when I'm ready to buy! Thank you!
Best customer service in Ohio - dalemommy
Brian Edwards is the best Salesman I have ever dealt with when buying a new car. I have dealt with many car salesman in the past but this was the most pleasant yet! Will defiantly return!! Thank you!
Helpful, informative and great customer service - Sonya941
I was impressed with each person I had contact with at this dealership. Very helpful and there is no pressure to upscale from them, which I truly appreciated. My questions were answered and Jordan was very accommodating and helpful
Thank you McDaniels Auto Group!
Great service - Nadean
The service and staff are above and beyond . I feel so well taken care of ! Everyone from the sales team to the staff are great !
Outstanding dealership - toddtroy
Absolutely the best. Drove from Columbus because I saw a vehicle on Auto Trader. I have bought many vehicles and this experience has been by far the best. Very friendly sales staff. Everyone was very professional and made me feel confident that things would be done the right way. Will completely recommend all my friends and family, and Coughlin has earned my life long business. Redefined professionalism. Salesman was Don Moore. Thanks to the whole team.
They are there to help! - Lori
I have had some issues with my car and they were courteous, professional. They gave me a loaner car and fixed problem quickly. No other dealer has met this standard and has made a problem with my car a small issue. I will never go anywhere else. I will say that Skip in service is a well polished professional and really cares about his customers along with his staff.
Best salesman I've dealt with - Joe
I went to look at a Volkswagen Beetle convertible my girlfriend saw on Auto trader. Even after telling Ted that we had 5 cars to look at before making our decision, and showing up 20 minutes before they closed, he took us on a nice peaceful test drive to make sure the car was a good fit. He is a genuinely nice person and great to deal with. After we looked at the other cars we went back and purchased the car and were treated great throughout the transaction. It took less than an hour and we were driving away with her new car and we even had a trade-in. He even texted me later to thank me again for the sale.
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