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Enjoyable experience! Jodi and the rest of the team were... - Kellyjmiller2774
Enjoyable experience! Jodi and the rest of the team were great to work with and I love my new car. It was worth the 45 minute drive to Lima.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Used Car Manager
JJ was very helpful and made the car buying process... - Armonie
JJ was very helpful and made the car buying process smooth. This was a very smooth car buying experience thanks to him. He was very nice.
Thanks Jeff for getting us into a new XT5. The ride &... - Alex
Thanks Jeff for getting us into a new XT5. The ride & handling of this car is super. You were great throughout the whole process from test drives to even after sales calls. We really appreciated the attention.
Very good service and very helpfull. Did all that could... - Daten
Very good service and very helpfull. Did all that could be done so we could have the car the same day. We will be back for additional cars needed. Thank you very much.
Sales & Leasing Specialist
JJ Moore - Jbn6772
Thank You JJ. 3RD Vehicle I have purchased from JJ, always appreciate his caring and honest approach. Also big thank you to Michael and David.
Tim Bennett was great!! He and the sales manager did a... - Pwb46
Tim Bennett was great!! He and the sales manager did a great job they were very helpful and explain things very well.I really enjoy working with this dealership
The fastest and easiest experience! - PJ
Just got my third car from Brad because of his personal service. My late husband would handle the car buying, but Brad has helped me tremendously. Brad literally takes care of everything, it is an effortless transaction. You don’t want to go anywhere else!
Great Experience - Eric H.
I highly recommend Abdul and Glockner for your next car purchase. They made my car buying easy and enjoyable. Everyone was nice and friendly as well!
Mason was lovely to work with. He assisted us in selling... - Harrold
Mason was lovely to work with. He assisted us in selling our cars when we were relocating overseas. The process was very quick and easy thanks to his patience and flexibility as we were originally only planning to sell one car. Overall, an enjoyable experience and we would definitely return.
service - dcbetts53
John and Paul provided exceptional service for my 2018 XT5 Cadillac, highly recommend them to all. Took care of all my concerns and was courteous and professional
Jeremy did a great job of informing us of various... - Suestephan310
Jeremy did a great job of informing us of various options. He was knowledgeable right off the bat when questions were asked. Very smooth and efficient. Would highly recommend to others
Mike Tomeucci was my sales person he did a great job... - John.pyle
Mike Tomeucci was my sales person he did a great job finding the car I was looking by understanding my needs. He was willing to negotiate a deal that supported the dealership as well as my interests. His after the sales support was excellent and knew how to use the support staff of his manager and the f&i department. He truly represented the Cadillac brand for what it stands for. John Pyle
Top Notch Service - Jerry J
I recently purchased a new Truck from Don's. Love the truck but unfortunately the carpet kept getting wet every time I went though a wash, but no obvious leak was apparent.. I took the truck back to Don's Service Department and was really happy with the outcome. Bill (Service Manager) and Greer (Assistant Service Manager) both assured me that they would find the cause and get it fixed. The service department went through a thorough step by step process to find the leak and get it fixed. They put in several days of work tracking it down and fixing it. Bill call me several times throughout the process to keep me informed of the progress. Very Happy Customer.
The was the most pleasant car buying experience I’ve ever... - Berg47
The was the most pleasant car buying experience I’ve ever had, I got a more than fair price for my new XT5. I live in Michigan and drive to Toledo Ohio for the deal! I recommend this dealer to everyone! Go see Tom M. He is fantastic!
Problems with the truck - SIMPLEMAN0807
When I purchased the truck I was told by the salesman that I couldn't take it off the lot till they did a 72 point inspection do on it. He gave me a sheet to take to wheeling tire to get it inspected after whitesides did the 72 point inspection. I was not able to get the truck inspected due to the window tin being 16% for it to pass it could not be less then 35%. I contacted the salesman and he said they would take care of and I brought it back to the dealer and they removed it. Which I appreciate it. I took it back and tried to get it inspected again and it failed the tires were all dry rotted. So I drove to whitesides and talked to Tony the salesman he talked to the manager and Tony and the manager said they would take care of replacing the tires. I also told Tony there was a problem with the engine. Since I bought it when you start out from a stop it hesitates I also told him that going from a 50mph . speed to 65 mphr it hesitated and hesitates and bogs down. He called to the service department to let them know after I had to ask him. He wanted me to do it when I took the truck to have the tires replaced. I told the service dept when they removed the tint. Nothing was checked. I Lionel the truck. But I'm disappointed that the tires aren't checked. The tint. The engine wasn't checked when the 72 point inspection was done. I also noticed that when it was detailed for me to pick it that the driver side cab corner is rusted. And that the driver side rear food has a long scratch in it. And someone tried to cover it up by using a marker on it. It was dark when I picked the truck up. I buy the truck with the intentions that everything would have been taken care of before it left the lot.
Came here to programed key fob and diagnosed my car. Nice... - YC
Came here to programed key fob and diagnosed my car. Nice hospitality, service was great and professional. Would be perfect if I could see a simple inspection sheet of car diagnosis.
Never would I say - irishcorks
I NEVER thought That I would say buying a preowned vehicle was a pleasure; but, Drue, Kaitlyn and Bethany sure proved me wrong. I can't thank you, three, enough. Kindness, courtesy and respect are not even adequate enough to describe our impression of you. THANK YOU.
great folks make car shopping and great experience! - clarktw1
best place to buy a new or Used car! The whole gang works as a team. they can and will answer any questions while giving great input on the vehicles. They know them inside and out. We look forward to getting all our service work done here as well
Best buying experience I’ve ever had! The manager Tyler... - bobjames04083
Best buying experience I’ve ever had! The manager Tyler and salesman Bryson were awesome and easy to work with! I recommend these two to anyone looking for a great deal and family environment!
Molly was awesome and sales manager is the best. Would... - scott1970
Molly was awesome and sales manager is the best. Would recommend seeing Molly for your next new car.service is a little on the slow side. 1030 appt car still sitting outside at 1103 for a key to be programmed
Best car Buy Experience ever!!! - kmjamison92
My Husband and I got the van that we needed for our family of 7 from Buick GMC of Springfield. Jordan Holt was amazing to work with! He listened to our needs and wants and found us the perfect vehicle. Within 1 day we had what we needed. The whole process was very relaxed and easy. Thank you Jordan and the Buick GMC family in Springfield!
Fast and fair - rob
All employees were friendly and helpful. Service was excellent and I will recommend this dealership to friends and family. The only dealership I will be using in the future.
I had great experience with Cory , he was professional,... - Violetta Sabo
I had great experience with Cory , he was professional, very helpful and honest person . I would highly recommend Cory to anyone who visits the Dealership looking to buy a new car .
Unexpected service on my Silverado - Mike
On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A message appeared saying service four wheel drive is needed. We had just exited onto the Logan exit, and saw Don Wood Chevrolet Dealership.
I stopped and spoke with Kody in service department. He was pleasant and knowledgeable saying it was a known computer issue on the Silverados. He immediately got a mechanic to diagnose it. The good news was it was a computer modular issue, however my 2015 Silverado with only 32,000 miles could not be reprogrammed, and needed a new computer modular. The part had to be ordered and fixed the next day.
Now here is where Kody went above and beyond. Knowing we were on vacation he worked to get us another Silverado to haul our gear onward to our camp ground. Our Silverado was repaired, and the next day we switched back without any inconvenience our vacation. I really appreciate what Kody at Don Wood Chevrolet did for us to get our vehicle fixed with the least interruption to our vacation.
For General Motors they know this is an issue and have neglected to recall this model years and replace them with a modular that can be reprogrammed. This was out of warranty, and an unneeded expense for a vehicle that should be more dependable. GM should do better.
Great local Cadillac service! - Dianec1021
It is so nice to have local Cadillac service we can trust and call upon whenever needed! We are grateful for your expertise and reliability.
Top notch service and amazing people - chevrolet26
I would recommend LaRiche Chevrolet Cadillac to anyone. They were very patient and incredibly knowledgeable on both the sales and service ends. Dave was able to help me find my dream car in a quick and easy process. Definitely stop and see him if you get a chance!
Honest, professional service... - chopinm
I would just like to thank the folks at SVG WCH for their honest and professional service in regard to the factory recall work that my vehicle needed. I called Jerry Haag in Hillsboro three weeks ago and they said they had to order parts and would call me back...I never heard a word out of them. So I called SVG on Monday. They said it would take a couple of days and made an appointment for me for Wednesday morning! Staff was comprised of genuinely polite and courteous individuals. It was a real treat to visit this dealer/service center.
Bauman has always been honest and friendly with me... I... - jruggiero935
Bauman has always been honest and friendly with me... I always buy and service my vehicles at Bauman. I plan on buying my nexy car therr
We bought a used 2016 camaro from Dave towell and we were... - Wendy.swinehart
We bought a used 2016 camaro from Dave towell and we were so happy with our experience on our purchase ! I would drive 2 hours again to purchase a vehicle there . Very very happy
Terrible salesman - BV
We bought a 2016 Buick Verano. We noticed the strike shield was loose, the grill was loose and we were told it was to be completely detailed. We came back to the dealership 2 days later to pick up the car, only 1 thing was done, the grill. We were told to swing by our nearest Auto Zone to attach the strike shield on our own. For us to do this on our own would have been a violation of the warranty of the car!! I have to call another Jeff Schmitt service department who then had our salesman call to schedule a time for me to come in for them to do the work they owed us. All this work was promised the day I picked up the car, not an extra trip on my part. Super disappointed in the customer service and the dismissive attitude towards us.
GM General Sales Manager
GM Finance Manager
Lima Auto Mall
Kia Finance Manager