Ohio Honda Dealers

Came in without an appointment for tire repair. - JEFF.DEMCHAK

Despite not having an appointment, they squeezed me in and got me out of there within 2 hours. Very much appreciated! Will definitely go back for service.

Excellent service every time. - Dennis

Treated like a king by service consultant Tyler Hepp, sales , George Pulfer and most of all Josh Gould. Wonderful people and will always be a toyota man because of these people !!!!!!

Awesome John Hinderer Honda - control727

Excellent service! This is the second time we are buying cars from this dealer. Both times satisfied. Just wished bought a Honda the first time also.

Great experience - Darla

I had specific needs for buying a vehicle. After other dealerships not following up with me for months, Germain came through! Thank you Chris Miller and Chris Glover! Not your typical car salesman:)

Superior Honda - Dora

My experience was great. Joe, the salesman marked all my boxes and gave me what I needed. He was kind, and professional. Other personnel treatment was kind.

Amazing very personable. - Dj

Todd was awesome , I was working with Logan and the day that I needed to go back in Logan was off. Todd picked up where Logan left off and assured me that there was no competition between them and Logan would be credited for the sale. A great dealership with great people. Todd worked with me got the numbers that I needed to make the deal work out he was a wonderful attentive salesperson. I would recommend both him or Logan if you're going out to look for a car they're both very down-to-earth and personable.

The Ease of Purchase - Alan

The dealership had the vehicle exterior / interior color and options we wanted on the lot. Eric Westley made the purchase easy as 1,2,3. The no pressure sale made it a very comfortable atmosphere. Picked the vehicle up on Friday, Eric called on Monday to see if we needed anything or had any questions. Ted Spangler had us in and out of the finance department very quickly and smoothly. Would give them both 10 stars!

Performance Kings Honda - Robin25

I had a great experience and got exactly the car I wanted. Rob went over at length the features included with the car. My old car is 13 years old so there are many new features. I feel like I know most of them pretty well and really love the car!

Sales and Service Departments - Woodworker88

We've had our 2017 CR-V serviced here from the beginning as we had a falling out with our previous dealership. We just leased a new Civic Hatchback and the experience was very quick and pleasant compared to our previous dealings with our other dealerships sales staff. Highly recommended.

Thayer Family Dealerships is amazing - Mike Szettella

Picked up a new Traverse for my wife from Rachel & Robert. Great vehicle, great price, great place, great people, & a great experience. For a guy who has spent 20+ years in the retail automotive field it’s hard to be impressed, but they delivered. I would highly recommend Robert London & his staff if you are in the market for a new or preowned vehicle. The family loves it as they drive to their spring break destination. Thank you Thayer Family Dealerships!

Finally, An Easy Car Shopping Experience - HesterNRathbone

By the time that I went to Foundation Honda, I was sick of spending time in car dealerships. I had been looking for a car for over 3 months, and I was tired. I was tired of trying to find the right car for me, for my budget, for my family, etc. I was starting to be convinced that I wouldn’t find a dealer who could help me without being pushy, let alone find a car I could live with. Enter Bob Howard. Within minutes of my arrival, he had 4 different cars that were within my budget and was walking me through the price points, the “little extras” each individual car cane with, and what was covered on a Honda Certified vehicle. He was straightforward and to the point without being pushy. When I started to look at cars that were beyond my price point, he explained the extra costs and fees to me while guiding me back to the options I could afford. During the test drive, he took the time to explain, demonstrate, and let me practice all the accessories that came with the vehicle. Within just a few hours, I had my car all ready and waiting for me. Bob helped me every step of the way. He sent me a thank you card in the mail, and a month later, he called to check on how the car and I were doing. I’m happier in my car than I ever thought I could be. Hopefully, I won’t need to replace my car again any time soon...but you can bet that when I do, I’ll be returning to Bob!

Love my new Camry - justkat13

Stopped by Glockner Toyota to see if I could trade my Highlander in on a new Camry. A couple of hours later and I am driving home in my new Toyota Camry. The Salesman, Ted Gibbs, went above and beyond in making me comfortable and completing the deal.

Great People - Ethan

Mansfield motor group made it a point to make sure I was comfortable and happy with the time I spent there. They helped me figure out what I wanted at a fair and reasonable price.

Scam dealer -won't recommend - Alobaidius

I allowed them to run my credit once, and they ran it three times, once through the dealership and twice through various banks. So, my credit score dropped ! I did not consent to them running it multiple times and am upset since I was under the impression is would just be ran once. I will contact the BBB to have their shady/filthy business evaluated. These xxxxxxxx should not run a business.

Poor Service - Michelle

I took my car in for service after it was towed because it was locked in fail safe mode, 4 low. I told them to check the spark plugs because the car was missing and hesitating, even after it was towed. They plugged it into the diagnostic and test drove it and said there was nothing wrong and nothing to fix. They sent me on my way. They told me I had to wait until it broke down again, and have it towed again before they could identify the problem. They didn't even offer to let me drive it with a technician in the vehicle so I could point out the issue I was having. I have been driving this vehicle for 7 years. I know when it is not running properly. They did not listen to me. The service rep, Amy, got real smart mouth and ugly with me.

New Honda Accord Deal - Zonian1

I worked online with Keith Bricker who offered me a fantastic deal on a new 2018 Honda Accord 2.0T. He was extremely professional and easy to work with. I would highly recommend him to anyone looking to buy a car. He won't give you any hassle, a real straight shooter. You can trust his price will be VERY low. Thanks Keith!

Wonderful Experience - Kara E.

Duane was super helpful! He saw I was browsing around and was asking questions. He showed be around to cars that were in my budget, let me test drive a few and then I decided on a car. He has been extremely helpful and so super knowledgeable about the cars. I was impressed. Thanks for making buying a car so easy and seamless. If you are in the market, go talk to Duane at Waikem Honda in Massillon.

Thumbs Up To White Allen Honda - Elizabeth

I have experienced working with Dan Nagel at White Allen Honda on two separate occasions. The first time I talked with Dan I took notes about things I could expect when I traded in an auto for a new Odyssey a year and a month ago. Dan was faithful to his word. Everything turned out exactly the way it was supposed to and the transaction was handled in a timely fashion. This year I called Dan to find out if White Allen Honda would be interested in purchasing an auto from me. Dan answered all my questions. I took notes again. Everything Dan told me would happen worked out exactly like he said it would. The transaction was simple and I didn't have to spend a long time waiting for anything to be completed. It's grand to give a good report. Thumbs up to White Allen Honda.... Notes about DealerRater asking reason for visits. I have two visits to record. In 2018 I traded in an auto for a new car. In 2019 I sold a car to White Allen Honda.

Love our New CRV - MB

Enjoyable experience our salesman Tom Dotts was GREAT not pushy professional but friendly he took the time to show us all the accessories and how they work at the end of our sale. Just had service oil change and that was good too. Would send someone looking for a Honda there. Would come back. Only one con had my financing in tact and they were a little pushy in that area. But no big deal Love my experience THANK You TOM for all your help.

SERVICE - RGE

As ALWAYS service and staff Terrific having been a client/customer since 1992. Not only for this service, but including my recent ( 8/26/2019 ) lease of a 2019 Honda Accord. Our longtime Salesman, Jim Jeffers has been with and for us since 1992.

Awful experience - Bonn5ell

From start to finish buying a car at Jay Honda was a disaster. First off, I told my salesman I wanted a car with heated seats. So he said he found an Accord with that feature. I purchased the car, only to find out there were no heated seats. Called them repeatedly, they finally agreed it was their mistake, they tried to get me to pay a portion,, but then so they would pay for after market seats. Then the finance Manager hastily goes over my purchase agreement only to find out later he added an extend warranty without even asking me. Confronted him about it, he was very rude and unprofessional. He said he will take it off. Finally I received a letter for an airbag recall on my car , so I make an appointment, show up there, only to find out, the recall was already done, but they forgot to call me and let me know, wasting my time once again.

We had a great experience! - Samantha

This was our first experience buying from a real dealership and we were very happy with the treatment we received at Apostolakis. We bought a certified used car and love it so far. Our dealer's name was Paul and he was very kind/helpful with explaining things. He was able to rush the detailing on the car so we could take it home the same day instead of us having to come back. I can't remember his name, but the finance guy was also wonderful and got us 5% less interest than other places we checked. He was also able to keep our payment exactly where we needed it while still including gap insurance and the extended warranty. Our first payment was also deferred until mid-October so we have plenty of time before we need to worry about that. Overall, the experience was wonderful and we will definitely be back for any future car purchases. I highly recommend giving this dealership a chance to impress you!

2018 Hyundai Tucson - ClynnRansom

Ms. Dudley was a spectacular sales person, she did her job. Although I had just made a purchase in December, 2017, Ms. Dudley made me feel comfortable with coming back to the dealership that allowed a vehicle with warped rotors to be sold to a consumer with a child. Ms. Dudley helped me to not place blame and move on with a vehicle with a warranty.

I love working with Honda East service. - Brandon

The service advisors are reachable, helpful, and caring. While they make recommendations, I appreciate the lack of high pressure sales tactics. Would highly recommend them to service your Honda.

Service estimated as 2 hours took 4 hours and 15 minute - Atthebrink

Air bag recall work estimated as 2 hours took more than 4.Timely updates were not provided without asking.Work tools were left in the car.The car was returned with the radio not operational.Code entry required. .Very poor customer service. I have had service from this dealer previously and the results and customer service are inconsistent

First car purchase - kiyarn19

Ian Frost was awesome! It was my first time purchasing a car and he went above and beyond to make sure I get the car I wanted. I will definitely be coming back. Thank you Ian 😊

Efficient service visit. - Bob

I needed a simple oil change and tire rotation. It was easy to make an appointment. The work was done quickly and the dealership has good doughnuts for those waiting.

Do not buy a car here - carowner

Cars breaks grinding promised to "take care of"...did not call to schedule appointment ...not returning calls...AWFUL SERVICE...LIED to us...do not buy here!!

Big Disappointment - JoshuaWhite

If you buy a 2015 Honda Civic with 23,000 miles on it 3 months ago from Honda Marysville... So far I have had to replace 4 tires and now I'm being told that my battery is junk. They can replace that for 140.00.... So my question is what does HONDA CERTIFIED and HONDA CARE WARRANTY actually mean??? I truly feel that I shouldnt have to spend 600.00+ dollars on a car that I just bought with low milage... I went to Honda Marysville because I was told I could get a reliable car. My family has bought 5 cars over the last several years. I dont have alot of money and spending this amount of money in this short period of time really takes away from my family. I am just so disappointed that Honda Marysville would not work with my on the cost of this fixes...