Great Employees to work with! - Dustinanthony1981
It started off with my wife getting a CR-V Exl in November.. We worked with Otis Tate. He was very friendly and personable with the entire experience. While we were there I told him that I was interested in getting a Civic Type R in white when one became available. Well about 3 weeks went by and I received a phone call from Otis that one is currently being built and shipped to Roush Honda around Christmas. Otis did an awesome job keeping in touch and was great to get everything moving over the phone, which I'm glad because my wife and I have a very busy schedule. All in all Otis called me and said it's arrived I asked him to get all the paperwork together for this evening so all we has to do was come in and sign. It was definitely a great experience and I would recommend anyone who is looking for a Honda to go to Roush and talk to Otis!
Top Reviewed Specialists At This Dealership
Employee Owner/New Car Sales & Leasing Consultant
New Car Sales Consultant
Wendy was courteous and she answered my questions. - richard.milum
Found that I needed my purge value replaced and I also had an oil change. The work took a few hours, but I was forewarned and was able to find coffee, cookies, reading materials, and good customer company which made the time most enjoyable. Very comfortable!
Silver Level Sales Consultant
Platinum Level Sales Consultant
Great leasing deal! - ALong
Always find an affordable option when leasing, and the quality of the salesmanship is outstanding. The delivery specialist Bryson, was especially knowledgeable in explaining the interior features. Ray was willing to take as much time as needed to find the right vehicle for us. Thanks! Appreciate the kindness shown by everyone!
Sales & Lease Consultant
Oil change/Tire rotation - lpederson2003
Called Friday morning for drop off appt. at lunch to be done Friday or Saturday. Adam called back 2 hours later and they had my vehicle done. Job well done.
Sales and Leasing Consultant
Awesome purchase experience!! - Toyota Fan
We were very impressed with our new vehicle purchase experience today. Kevin Castle spent so much time with us helping us with our vehicle choice. He took the time to answer all our questions and went over all the features of our new car to make sure we were comfortable with everything before we left the showroom. It was a very low pressure sales experience. We will definitely work with him again for future vehicle purchases. Joe Rozell was very knowledgeable and helpful with the financial part. Caleb Smith was very kind and helpful while we waited to talk with Kevin.
Steve & Tamara Dixon
Awesome experience! - 876GG
Everyone I interacted with at Superior Honda was truly awesome and made my purchase experience a very pleasant one. Kevin, who was my first contact by phone, was very welcoming and prepped Steve well, on what my needs were. When I got there, Steve approached me as I walked through the door, ready to help me. Zero wait time ! He is very knowledgeable about the specs and features of the car I purchased and was quite patient. Ray also made me feel comfortable and walked me through the business sections of completing the sale. I also received a fair price for my trade in. I am so happy that I bought my Honda from Superior Honda! You should too!
First Car Buying Experience - Jcox
Derek did a fantastic job matching me up to the right vehicle! I gave him exact preferences of what Civic I wanted and since there wasn’t any sedans of the specific trim in stock, I took his word and tried out the hatchback. It was a low stress sale with no pressure (other then me wanting to have the new car off the lot the same day). I’ve had my car for 2 weeks now and I’m completely elated with my purchase. Thank you Derek!
Great Experience - TiffanyRay
Thank you to everyone who helped me to purchase my new car! I'm super excited to start this journey. Everyone was pleasant and even stayed late for me!
Retention Specialist is
Purchased a new 2018 Honda CRV EXL - rpatter748
I purchased the new vehicle from Ed Horton yesterday and I would give him a excellent rating. He was not pushy, very professional and worked with me on the purchase price and my trade in. He even explained the different systems of the vehicle.
Stress free - Joek
John was a very down to earth and helpful but what I like most was he wasn’t pushy with gettin me to make a decision I wasn’t ready to make. He made me feel comfortable and at ease about make my choice
Above & Beyond - E-Ry
I have nothing but GREAT things to say about my experience with Kings Performance Honda; especially dealing with the salesman Joe Klosterman. He was professional, knowledgeable and kind. After the sale, and because he knew it would expedite things, Joe took the time to help two other coworkers with the application of the sealant/protectant to my new Honda CRV. It was the end of the evening and I know it's about making the sale - but NEVER did I feel rushed or like I was just another number. I would and will recommend Kings Performance Honda to everyone & of course recommend Joe Klosterman by name. The man who went above & beyond. Thank you from a very satisfied customer.
Sales Product Specialist
Friendly Customer Service - lhardesty
Beginning with the scheduling with Sue, to the service call and the check out, everyone was exceptionally nice and helpful. The key drop and the car wash were very nice touches.
Amazing! - Gc2001
I was just in their with my car right before Christmas and had a great experience like always! I dealt with the same girl I always do and she made the experience memorable! She had a loaner car all ready to go for me and called me when my car was ready to go! Will continue to keep going back because of her!
Quick and easy! - JayS
First time customer. Did the deal over the phone in less than 10 minutes! Pilot was ready when I arrived and was in and out of the dealership in no time. Thanks to Jose, Derrick and Alex for a pleasant and relaxing experience! The deal made over the phone was the deal I received when arriving at the dealership,no bait and switch.I live an hour and a half away and it was well worth the drive. Great overall experience.
Nobody Better - AVal5
It hasn’t even been a year and we already went back to buy another car from Rob and Tony. We wouldn’t go to anyone else. They are so easy to work with. We love our Odessey and Pilot. Highly recommend them to anyone looking for a car!
Painless, hassel free, Knowledgable staff. - koolrayz
Easy to work with, sold me the car I wanted at the price I wanted to pay. Fast and informative experience. They explained the vehicle and introduced me to the service manager. Numerous follow up calls making sure everything was okay with the car and my experience.
Iffy, but it all worked out..for now. - Rdrhonda
After being declined to purchase a vehicle due to low credit score (including decades of purchases from this dealership). Sales Rep, Wendy, went to bat & was able to work out a doable deal with her Sales Manager...couple of other Wendy miscues, however, resulted in just a 3-Star Rating. She is a very nice, upfront person.
Had oil, filter, break fluid and wipers replaced on vehicle - Paul
Easy to make an appointment, knowledgeable and friendly staff. The car was ready when the service rep said it would be. Enjoyed the coffee and wifi while I waited.
Thayer Family Dealerships is amazing - Mike Szettella
Picked up a new Traverse for my wife from Rachel & Robert. Great vehicle, great price, great place, great people, & a great experience. For a guy who has spent 20+ years in the retail automotive field it’s hard to be impressed, but they delivered. I would highly recommend Robert London & his staff if you are in the market for a new or preowned vehicle.
The family loves it as they drive to their spring break destination.
Thank you Thayer Family Dealerships!
Great Experience - Frances
Just purchased a new Honda CRV from Duane Carnathan at Waikem. He was a pleasure to work with. He was very knowledgeable and able to find exactly what we wanted. He carefully explained the features of the vehicle and was especially helpful assisting us with unfamiliar ones. The sale was completed in a relatively short time. Overall this may be the best experience we have had purchasing a vehicle.
Best experience by far purchasing a Honda - Vantvicki424
I went to apstolakis Honda today and my salesman was Bob Cunningham and I can't say enough good things about this man!! I went in with a budget and he did ABSOLUTELY everything he could to get me to my budget so I walk out the car I so wanted and yet meet i g my budget.he spoke to me as if he knew me for years...he understood my financial situation and worked with me to achieve one outcome...putting me in a new car with a pmt.that suited my budget. He went over everything with me making sure I understood what they meant. He took time to get to know me and my needs. I can't say enough good things about this man. I highly recommend Bob to anyone looking for a Honda...Thank you Bob for your patience,understanding, kindness and genuine care about me and my needs.
Mark Fitzpatrick - Amazing - vk
I contacted a bunch of Honda dealerships in the area, interested to purchase a new Odyssey, and this dealership stood out as absolutely amazing, not just due to a great price, that only one other dealership managed to come close to, but specifically because of Mark Fitzpatrick's no nonsense, down to earth, very respectful, friendly, prompt, and patient approach.
I do a lot of research and ask a lot of questions. Unlike *every other* dealer, I never had to repeat a single question for Mark. I know I had a lot of very specific questions. Other dealers would often forget to answer some and I would have to contact them again and again repeating some of the questions. Mark clearly took care to read all my communications in detail and did not hesitate to go out on a limb to find answers to each of my questions, even when they required additional research. And he responded very promptly as well. At one point, Mark even took a great video for me, not just answering but *showing* the answers for the detailed questions I had about the specific van I was interested in. And all this before he had ever met or even spoken to me! Simply WOW! This was by far the most pleasant and easiest salesperson to deal with.
Next time, I won't have to do much dealership research. I will simply seek out Mark, even if he moves to another dealership!
Outstanding service staff - ripaulie
This was my second time experiencing exceptional service from the gentleman in your service dept. They are polite, helpful and always go out of their way to make me comfortable.
Straightforward and Honest - danihowa
If you need a new car you should definitely go see Christopher Rudd at Jeff Wyler Honda on Colerain. He, and Matthew Mize made buying a new car easy and painless. Thank you again guys!
Honda Accord Hybrid Purchase - Josh
Friendly sales person and no pressure. Very informative and thorough! Would definitely come back to this dealership in the future and recommend it to my friends and family.
Love Billy B.! - Suem
We have leased 5 Hondas from Honda of mentor . Billy B has always been our sales person. He always gives us superb customer service. We love Billy, he's like family to us!
Unsatisfied Service - Michael
BUYER BEWARE! The service department is full of unqualified and unprofessional individuals. I took my vehicle in for a fix and after spending $500 my car was given a clean bill of health. Two days later, the same issue rises. This time, they say that the fix is $4,000. To add to it, other unrelated issues started popping up and they tried telling me that they are all linked to the initial issue. I firmly believe that because they didn't know what they were doing they messed up other things causing the additional issues. DO YOURSELF A FAVOR AND STAY AWAY FROM THIS SERVICE DEPARTMENT. The person who assisted at service center was Robert(Bob).
2018 Hyundai Tucson - ClynnRansom
Ms. Dudley was a spectacular sales person, she did her job. Although I had just made a purchase in December, 2017, Ms. Dudley made me feel comfortable with coming back to the dealership that allowed a vehicle with warped rotors to be sold to a consumer with a child. Ms. Dudley helped me to not place blame and move on with a vehicle with a warranty.
Great group of people! - Teeferg09
They really do want to help their customers in getting the car they want! Great staff, friendly and they are patient people especially if you have little ones that can't sit still!
New Honda Accord Deal - Zonian1
I worked online with Keith Bricker who offered me a fantastic deal on a new 2018 Honda Accord 2.0T. He was extremely professional and easy to work with. I would highly recommend him to anyone looking to buy a car. He won't give you any hassle, a real straight shooter. You can trust his price will be VERY low. Thanks Keith!
Assistant Service Manager
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