107 Tennessee Ford Service Centers

Just had my 24 F250 in for an electrical issue. - chuck

Just had my 24 F250 in for an electrical issue. Dealt with Greg in the Service department. I had some hesitation as I had never dealt with this dealer before and I had bought my truck elsewhere. They took it right in, quickly found the issue and repaired it. Got it back next day. Excellent service! Very clean facility I can highly recommend.

Our service is always quick and professional. - LIBBYCAPPS38501

Our service is always quick and professional. Easy to work with on scheduling and drop off.

The service department kept me well informed on the - woodhead1965

The service department kept me well informed on the service progression. They did a great job! I will definitely be returning for my next service.

Easy to make an appointment, my vehicle went back on time - Fitz

Easy to make an appointment, my vehicle went back on time and I was advised of how long the service and brake job would take. Received my vehicle back in the time they had allotted.

Very professional. - rparcherkyle

Very professional. Always let us know what was going on. Got our car done in record time.

The service team at Newton Ford South is always - Thereeds

The service team at Newton Ford South is always dependable. I really appreciate Josh and his honesty any time I have questions about repairs. I couldn’t even get a response from other dealerships when trying to get my new Ford truck serviced. These guys got me right in. They’re friendly and always professional. Thank you Newton Ford! You’ve earned my business many times over!

I have never purchased a vehicle here, however the sales - jallen

I have never purchased a vehicle here, however the sales team is friendly and willing to help. This is my first time using the service department and they was extremely friendly and willing to help as well. My only complaint would be that I scheduled a 30k service and oil change, and evidently the technician that works Saturday did not show. That was not a problem, however I thought it was a little disturbing that it took 4-1/2 hours just to get oil changed. I love the fact that they offered to come pick up the vehicle and return it to my house, but I will not be scheduling that because I would not be able to trust getting my vehicle back in a timely manor. Seems like a good place, and maybe I just got an off day, but my wife uses the vehicle for daily commute to Nashville and we get 30k services done in Nashville in the time it took to get an oil change.

Heidi, the Service Manager I dealt with was very - Jim

Heidi, the Service Manager I dealt with was very professional, helpful, and easy to deal with. The work done on my F150 Limited surpassed my expectations of quality work.

As an airline captain, I always look for excellence and - alsteele

As an airline captain, I always look for excellence and that's exactly what I receive at Auto Nation Ford from our service advisor, Heather. While we didn't buy either of our Ford's at this dealership, we will give them the first opportunity, based on the quality of service we have been receiving.

The one and only dealership in franklin with a top tier - diegov00

The one and only dealership in franklin with a top tier person named Miguel Villanueva

Debb is really great and she is very responsive. - Sankeerthmaddula

Debb is really great and she is very responsive. Answered all the questions and took care of the vehicle

I obtained an appointment quickly and was in and out in - bryansayne

I obtained an appointment quickly and was in and out in no time, great service

J. Preston Williams is outstanding. Goes over and beyond - Evelyn

J. Preston Williams is outstanding. Goes over and beyond to make you feel appreciated and satisfied.

I had an excellent experience with John Greene and - sonny_jones

I had an excellent experience with John Greene and Mountain View Lincoln. John was a big help As he guided me through the process.He explained every step. It was a pleasure working with him and Mountain View Lincoln. I have used the service department for several years and have always had a good experience. When people ask where would I go to buy a new vehicle. I say Mountain View dealership. Thank you Mountain View Lincoln and Join Greene

Very professional sales team. - JWJ2534

Very professional sales team. Knowledgeable serve personnel, always eager to help.Friendly and courteous employees

Prompt, outstanding communication and service, true to - Pallenmun

Prompt, outstanding communication and service, true to commitment on scheduled work. Courteous and professional staff.

Best place to buy and service my vehicle hands down they... - Sseater2013

Best place to buy and service my vehicle hands down they will always do what’s right if you have an issue they will get it handled

First service on my F-150. - mdlvol

I have taken my other Fords to each dealer in the area. This was my first schedule service for my F-150, so I thought I would try Cleveland Ford. First, they honored my appointment time, second, Carter took my info, got my keys, and told me if I needed anything while waiting, let him know. Third, the service was done quickly, and fourth, even with a coupon the bill was less than I expected. Needless to say, whenever my Sport Trac or F-150 is due for anything, I'll be at Cleveland Ford. Michael Lowery

Women Can Sale Cars Too! - Holly Dethloff

We bought a vehicle and not even two weeks after it started having some issues. Priscilla went above and beyond to make sure we were taken care of and walked away a second time happy customers. This dealership is very professional and treat their customers like family.

Great Service - DonnaB

We have used this service department for oil changes or repairs for the past 7+ years. We have always been treated well but more importantly they do a good job. Last week I happened to be driving nearby when my tire pressure light came on. I drove to Lonnie Cobb service door. Within minutes Chris had check the pressure and added air and I was on my way. Chris Becker, Kelby Newsom and Kevin King thank you for great service!

Mid-Tenn Ford is by far the best dealership in Tennesee.... - greg lenox

Mid-Tenn Ford is by far the best dealership in Tennesee. They always go above and beyond what is required to be 5 stars in service, the body shop and when you buy a vehicle! Do yourself a favour and go see Mid-Tenn Ford for all your vehicle needs!

I trust Two Rivers because of guys like Chris Taylor. - patrickbarrett

I trust Two Rivers because of guys like Chris Taylor. Honest, diligent, and a pleasure to work with!

Excellent service and knowledgeable techs. - cpearson

Excellent service and knowledgeable techs. Just tooo expensive! As always, great visit overall. Will be back after another 5000 miles.

They had good service and time frame and did good Quality - andriaswafford224

They had good service and time frame and did good Quality work on the vehicle

The service department is very courteous and - jgoliver

The service department is very courteous and professional. I am always confident that they have the expertise to take care of my Bronco

The service time was great. - dtomlinson007

The service time was great. Them getting me in quick was great. The staff was awesome.

The service department at Lyons Ford is top-notch. - AMVANCE5

The service department at Lyons Ford is top-notch. Always communicating letting me know what is going on. In fact, the whole dealership is wonderful from Sandra when you check out and the sales guys as well as parts and service!

In 2021, i took my truck to get the transmission fluid - payne818

In 2021, i took my truck to get the transmission fluid changed. Being a Ford dealership, I assumed correct Ford Motorcraft fluid would be used. Now 35k miles later, my truck has developed transmission problems. When i pulled out my receipt from Homer Skelton Ford, I realized that not only did they not service my truck with Ford Mercon LV fluid as Ford directs, but they used a bargain brand BG non LV fluid(BG even offers an LV fluid 315 but they did not used it. 314 is regular synthetic). I called Homer Skelton service department 3 days ago to inform them of this problem and was told they would call me back. Still no call back.

The pickup service and communication were excellent. - Dwdunn

The pickup service and communication were excellent. They were on time and kept me updated throughout.