Unprofessional poorly run service department. - Vandergriff Fan
Unprofessional poorly run service department. I had to wait 30 days for a service appointment for 2 recall issues. I knew these were being corrected by software updates.
The afternoon prior to my appointment I was told I would need to leave my car all day until 6. No loaner car.
The service rep just told me appointment was to meet w him, car gets serviced, whenever.
I reached out to GM R Schrell explained they don’t know in advance how long the service will take because Hyundai issues new safety recalls all protocols all the time.
So basically going to AutoNation Hyundai service for a known recall - which has been in process for months, is not understood by the dealership.
Go to a dealer that cares about the customers time. Another dealer had me in next day, in and out in 90 minutes. No games
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