Amazing! - brittneefarmer1
After having my vehicle serviced, it was clear that there was a major problem and I would need to look for something else reliable. I was hooked up with Warren Loeser, and man was he amazing! I told him the the few things I would like to have in a vehicle and he went from there. He narrowed it down to the vehicle that had all the bells & whistles I had asked for but was still in my price range. This was my first time buying a vehicle all on my own, and Warren made it very easy. I highly recommend him!
Love our new van! - Bowman
Wonderful experience with no hassle. Everything from purchase to delivery was quick and smooth.
Highly recommend and Michelle was the best help - very pleasant! Definitely recommend her.
Top Reviewed Specialists At This Dealership
Amazing experience!! - KStone78
My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the issue was. He did some research to see if my issues would be covered under the GM warranty! He saved me bundles!! Thank you Jeff for an amazing visit!
The entire staff was a pleasure to be around! ?????????? Service all around
Wonderful experience! - Kim Gill
Went to Jerry's since they had a vehicle we were interested in purchasing. From the moment we arrived, Verita took great care of us. She showed us the vehicle, talked details and options with us. She walked us through the process step by step. She even tried to get the exact color we wanted from another dealer since Jerry's didn't have it. Jerry's went out of their way to be extra accommodating and made this one of the easiest car buying experiences ever. Thanks, Verita! Thanks, Jerry's!!
Fast and courteous - Elder Rose
I continue to have a great experience at this dealership. From scheduling to the service provider (Darla). I took my vehicle in for a state inspection and Crystal fusion and I was out in less than an hour.
Tahoe repair - Steve
Customer service, vehicle service and shuttle service exceptional. A special thanks to Joe and the shuttle drivers. Thank you. ...Wow you have a 25 word minimum. This is a little much... want to pay me for my extra time?
Awesome salesperson - yakky
Anthony is more like your personal consultant at this dealership. He's been at this for a while and cuts through the BS you get at most dealerships. He is very respectful of your time, he doesn't try to pitch anything, just answers any questions you may have. He worked hard to make sure everything was what I wanted, not what was the best for his pockets. Overall it was a very refreshing experience after dealing the normal slimy sales guys. Zero pressure and in and out in less than two hours, with 45 minutes of that being waiting for the finance manager to be ready and a 20 minute test drive.
Excellent Customer Service and Experience - Gonzalez Fam.
My first time at this dealer and the service that my family and I received was above and beyond expected. I have visited over 20 to 30 dealer before and have never received the service that I received from Ken Houtz Chevrolet. This is NOT your typical large dealer, it is a small but well equip dealer with all models and service you need. Maybe this is why it has this great vibe that you will not find or feel anywhere else. I received service from Ms. Katie and Mr. Ken himself, I end up buying Mr Ken's Demo 2016 Silverado 1500 LTZ Z71. I got a good trade in value for my car and I was pleased with my truck. I will recommend this dealer to anyone. And if I am around Hampton roads again and have to buy another vehicle, I will definitely won't hesitate to buy from this dealer again. Thanks to the House family!
Class Act - ScreenName
Tom was great to work with, and I’m a big fan of Heritage. They took care of a small interior tear, and the stitching looked great.
Internet Sales Associate
Internet Sales Director
STRESSFREE and PEACEFUL! - Glory
I visited the dealer just a few days ago. I can honestly say that this has been the most amazing experience I have ever experienced in my life. The gentleman that greeted us as soon as he saw us was such professional that more sales men can learn from him. He not only gave us the attention we needed without making us feel pressured to leave with a car that day- His tone of voice and the help we received was confident and allowed us to feel at ease. Never once did we feel like running away and just going somewhere else. I will continue to purchase and most of all refer everyone I know to this dealer. I cant leave without giving a shout out to "Greg McDaniel "for being the BEST SALESPERSON out there. Never lose your understanding for your customers and putting yourself in the customers shoes before your own. THANK YOU! THANK YOU! I cant wait to get my sunroof installed to LOVE my vehicle even more.
The beat car buying experience ever - Alitagilliom
Lori H was the beat sales person I’ve every had the pleasure of working with. Everything was done at home and was approved very quickly and it took 5 mins to sign and drive!! BTW I don’t have very good credit and they still was able to put me into a brand new suv that I love with great rates and payment!!
I purchased a new car from Mr. Albi Sadikaj Aug. 2017. - happy customer
Mr. Sadikaj provided excellent customer service. He was very helpful in making the right decision in getting the perfect car I was looking for. I would recommend Mr. Sadikaj if you are looking to buy a new or used car, he is great! I found his customer service to be outstanding and he went above and beyond my expectations. Best Salesman at dealership.
Excellent customer service - Greyson's granny
My husband and I were in the market to buy a car for my son, as luck would have it we ended up at Battlefield Chevrolet. Kevin Smith went above and beyond to help us make an informed decision about our purchase. I can't say enough great things about him! He definitely has gained my families business for life. Everyone on the staff were very accommodating and welcoming. My son was a happy guy with his Cruz on his 17th birthday!
Used car purchase - Darr09
This will be the 2nd purchase with Jack Evans Chevrolet and Lauren Miller. Both times we received exceptional service from her and she made the car buying process very easy. I recommend Lauren at Jack Evans Chevrolet to whoever wants a stress free car buying experience. A+ service all around!!!!
Awesome Car buying experience - Streaks05
Thank you Mike for taking great care of my family and I and helping us find a safe car for the family. You made the car buying process easy and found us a great deal for our budget! Thanks Mike Guerrero! I will definitely refer friends and family to come see you! Thanks also to the managers of Joe Bowman for helping us get some great rebates!
Steering wheel noise and routine matinence of 2016 GMC - LeighGMC
The service department worked diligently to fix the noise , very clean oil change, no oil spills. Great job by the Service Manager and his team. THANKS!
Rex Gordon at NNC is a great salesperson and problem solver - Larry
I purchased a truck in 2013 and admired my salesperson Rex Gordon for the work he put into finishing a sale. Recently I had some issues and called Rex again and he took care of the issues.
review of service with Cory Chapman - Richard
There was no pressure and Cory pulled up quite a few cars for us to choose from. Excellent Service, Hope future service is just as good.
Best dealership - Jborros
This is the best dealership! I have purchased many cars last 5 from RK! I will never go to another dealership! They are always so helpful, knowledgeable, and make me feel like a VIP!! Thank you to everyone at RK
Great service, excellent experience - Cocofaye
I truly felt like family while waiting for my vehicle to be serviced! They were having their holiday party and graciously offered me the opportunity to enjoy the food and festivities! I am very pleased with the staff and their hospitality!
Fast, efficient, friendly, and reasonable. - fiji
I drove in without an appointment. They had pretty much figured out the problem before I was out of the car. They had it fixed before I got totally bored with the television, and had my on my way for a reasonable price.
Very satisfied - Yoda
Did my deal on a new van all remotely . People were great! Delivered on time and communicated well with me and my employees all over the phone and email.
Easy and helpful - Edwin.193
Charlie Lehner was really friendly and had all the answers to my questions even had done a back ground check on the car to make sure it hasn't been used and abused and where it was taken for maintenance. He really worked with me when it came down to buying the car. Very good experience overall
Dirty service tech has sex in customers vehicles - Tiff1994
I personally sent video recordings of their service tech Steven L. picking me up and dropping me off in three different customers vehicles on three different occasions after having sex to the service manager, David Webster and also the general manager, Wesley McCullar. I also sent them text messages and a voice recording to notify them of this situation. They have both told me that they have taken appropriate actions to address this situation but have done nothing about it! This establishment is a joke he has not only had sex with me in customers cars but other woman as well im sure and obviously the managers here do not care about their customers or what kind of sick people they have working for them to allow something like this to continue, and to allow workers to use customers cars for personal pleasure in which ever way they’d like to, and still have yet to fire the worker when they are well aware of the situation! Do not take your vehicle to get serviced here. They are untrustworthy and do not respect the customers vehicles while in their hands. This could definitely happen to you too
Good Experience - Buck
This was a very good buying experience. I Dealt with Stu, Bruce and Don who each took all the time needed for me to get answers to all questions. I would go back. Carl
Great team effort - MAS1234
After a few test drives, multiple dealerships throughout Va I decided to go with Lyndsey due to excellent salesmanship, pricing, proximity to my house and vehicle selection on site. I have worked with DJ on multiple occasions and he was very patient answered all my questions. I also worked with Mark Ross who helped me narrow in on a truck that met all of my needs. Julio did a great job breaking down the finance portion and getting my rates as low as possible. Great Staff, great experience.
Awesome experience - Mzrocafella
I have a brand new Chevy Malibu and i am a satisfied customer. Thank you Taylor and Jeff Finch. You all really know how to work with people. I highly recommend Boyd Chevrolet of Emporia.
They cheat to me - Jun Young Park
They cheat to me for price by destination charge twice. Advertised amount was already including destination charge but they added destination charge again in a separate line. Also they do not cooperate with my refund request. When you buy car with this dealer, be careful on details and compare to advertised price . And my tempered plate was expired, but I still haven't received my plate yet. Never use this dealer. I Do not recommend. They are not honest