22 Virginia Volkswagen Dealers

The sevice was handled quickly and was thoroughly done. - Joanp47

The sevice was handled quickly and was thoroughly done. The service representative and other staff were pleasant and friendly.

We just bought a used Golf GTI. - Victor N

We just bought a used Golf GTI. We had a great experience with Jamall and the staff from the test drive to the time of purchasing. At no point did we feel pressured. Jamall was knowledgeable and answered all the questions we had about the car and the process.

Terry did a wonderful job helping guiding my wife and - TBLANKENSHIP202

Terry did a wonderful job helping guiding my wife and myself with us purchasing our Nissan ! Very professional salesman . Next time I want to buy a car I will ask for Terri!

Attention to detail is ever present, Mistakes happen but - Cherbek

Attention to detail is ever present, Mistakes happen but are never of the technical type but a clerical error of minor impact. Have enjoyed over 20 years of easy auto purchasing and quality service management. The service department is a quality, engineered process that keeps my current two VWs on the road, running safely and smoothly. Keep up the good work.

I drove my car in for an oil change. - mjwatkins46

I drove my car in for an oil change. They did the service work and also told me what I needed to get done. Everyone was pleasant but it took a few hours to complete.

Great place for service and to buy a car great people - Milgonz48

Great place for service and to buy a car great people love the place Great

Casey Volkswagen is consistently a great place to have my - evanmeade

Casey Volkswagen is consistently a great place to have my car fixed. I recently brought my car in for routine maintenance, and they identified an issue with my head gasket and were able to get it resolved in two days, saving me a much larger and more expensive repair in the future. I especially want to highlight my service advisor, Damian. From the second I walked in he kept me as informed as possible about what was going on with my vehicle. Despite being very busy, he checked in with me frequently and took the time to answer any questions I had regarding the maintenance being performed. Finally, after learning that I was going on a road trip soon, he gave me thoughtful recommendations on services to help ensure my car was safe. Damian made what could have been a stressful and expensive visit incredibly smooth. I truly appreciate the care and attention to detail, and I’ll absolutely be coming back for future service.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

The service appointment was easy to make, reception was - bob.garity

The service appointment was easy to make, reception was very personal, professional and efficient. The waiting g area was comfortable and clean. My car got a complimentary car wash, which was greatly appreciated. A detailed explanation of all the work completed was provided. Overall excellent experience.

Advisors are always friendly and knowledgeable. - Kamille

Advisors are always friendly and knowledgeable. Prices are shown upfront and I’m never pressured to do any services I don’t feel ready to do at the time of my appointment. They do express when something is urgent so that I’m safe and my car runs well.

My wife and I just dropped by one Saturday just to look - GEORGEIII

My wife and I just dropped by one Saturday just to look at some Outbacks. Shawn was very helpful and not pushy. We had an enjoyable visit but had already committed to looking at another dealer's cars in Cary, NC that we had been talking to. Got quotes from both and Terry Subaru beat Cary, without knowing what Cary's final price was. Terry had no dealer fees and the location was much better for us. Shawn and Sage have called us back to see how we are doing and offer their assistance with any questions. We will be dealing with them for many years to come.

The staff were friendly and helpful. - Bryon1187

The staff were friendly and helpful. Rhea was very detailed; anticipated my needs and provided solutions that were perfect.

I’m am extremely frustrated at this dealership! - jenniferje1972

I’m am extremely frustrated at this dealership! I sold them my car almost a month ago. It’s already on there lot for sale and I still haven’t seen my money for it. They didn’t even give me what we originally agreed on. It’s excuse after excuse! I am coming into money soon (my mom passed) and I was going to buy a brand new car but I wouldn’t give this place the time of day if they gave me a car for free!

One of the rules I live by is to give credit where credit - Marilyn.Waltermire

One of the rules I live by is to give credit where credit is due – that credit is due to Israel, who is the Finance person at DARCARS Volkswagen Fairfax, 11050 Fairfax Blvd, Fairfax, VA 22030. Israel went far above what I expected. His customer service and finance expertise is stars and heaven above what other persons in his position have provided. I’m so grateful to have had a wonderful experience from Israel at DARCARS. Please thank him for me. Marilyn Waltermire

We contacted Bryan over phone, he was very helpful and - FS

We contacted Bryan over phone, he was very helpful and provided all information. Later, we went to the dealership and luckily got Bryan. We brought Audi A3. He was helpful throughout the whole process. The technicians were also very friendly. Even 5 min before closing time, they were happily answered all our questions.

We called about the vehicle this morning at 11:AM to set - Ybrownshorty

We called about the vehicle this morning at 11:AM to set set up a test drive. We arrived 45 minutes later, drove the car and one hour after the test drive we were signing papers. The dealership team were prompt, efficient and friendly. We especially appreciated Scott Henderson's service!

I took my car here to be serviced. - Cmcampbell44

I took my car here to be serviced. They were extremely untimely, and my service advisor was a poor communicator. I was told my car needed to be there on a Friday at 7:30 AM, and it was not looked at until late Saturday. I was then told my car would be ready to pick up by Tuesday, but it was not pulled into the bay to be serviced until the following Monday. While towing my car into the bay, they broke my shifting mechanism. I was not made aware of all charges before they proceeded with services. I was told they were towing it into the bay but was not made aware there would be a cost. I have insurance that will tow my car for free, and I would have elected to have this covered by insurance if I was made aware of the cost. Maybe my car wouldn’t have been damaged if this would have been communicated to me. I will not be returning for service from FLow VW. This is my second bad experience with them. After my first poor experience an employee gave me a card for a free detail. I gave this to a staff member when dropping my car off this time, and they did not complete the detail. I pay half the cost for better quality work at a local repair shop where their employees are honest and timely.

Purchased my brand new Atlas R-Line after a total loss - Ymstewart910

Purchased my brand new Atlas R-Line after a total loss and from the moment I walked in the door, Jose, Haben and Mariyia made the whole car buying process quite enjoyable. I had no intention on purchasing a car when I walked in but the rebates made it a deal I couldn’t refuse. I’ve since referred 3 other people to work with Lindsay as they made me feel at home and could trust them to not rip me off. Haben and Mariyia are awesome to work with! Highly recommend them both!