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Great family business! They know their vehicles inside... - Yde
Great family business! They know their vehicles inside and out and communicate pros and cons to make selection easy. Trust their advice and recommendations.
Top Reviewed Specialists At This Dealership
I have purchased 2 GMC trucks from Troy over the past few... - Mike
I have purchased 2 GMC trucks from Troy over the past few years. He is not pushy, he is knowledgable, and easy to work with. I will plan to use Troy again when I purchase my next vehicle, and am happy to recommend him.
I had a great experience with Nick. He was knowledgeable... - brian.boshers
I had a great experience with Nick. He was knowledgeable and friendly throughout my encounter
Sales and Leasing Consultant
Sales & Leasing Consultant
Nick was outstanding from the moment I contacted him. I... - MILLERTWIN5
Nick was outstanding from the moment I contacted him. I had been looking for a specific vehicle for some time and when I noticed one in transit at Luther Chev Hudson, I immediately sent a request for a test drive. Nick responded immediately and kept me informed through transit of the Traverse. Luther was fair and straight forward with pricing of the vehicle and bought my trade vehicle for more than expected. Great Experience!
Very impressive interaction with every person I came in... - Diane
Very impressive interaction with every person I came in contact with. Professional, personable and sincere. I also very much enjoyed visiting with the birds in the waiting area.
I have been referring everyone to the dealership.
Thank you for the comfort of the John Paul experience.
They were patient with me let me test drive multiple cars... - Mikey
They were patient with me let me test drive multiple cars and answered all my questions
Sales & Leasing Consultant (Also the nicest person here)
Was very fortunate to deal with Larry Colon and he was... - EJUAREZ2011
Was very fortunate to deal with Larry Colon and he was amazing as soon as I walked in. I would definitely go back and buy another car from there
Business Development Center
Sales and Leasing consultant
Tire pressure wasn’t checked even thou I asked. Now I... - DURKIN3004
Tire pressure wasn’t checked even thou I asked. Now I need to do it myself. No extra help to have my car washed during my visit
Sales & Leasing Consultant
New work truck - schmitzdoor
After heading to another dealership to buy a truck to find it got sold I was rushing to find a new truck, found Dearth GMC online they had what I was looking got running boards on the next day for me the transaction was fast couldn’t be happier
Will buy my next truck here when the time comes!
Excellent service all the way around. They were extremely... - tlauren33
Excellent service all the way around. They were extremely accommodating and helpful with me living 4 hours away and sneaking in near closing. While everyone I interacted with were pleasant, Zach and Aaron specifically were the ones that helped make the purchase seamless.
Just we purchased our first car online. Alittle nervous... - Steeles
Just we purchased our first car online. Alittle nervous the car was delivered as advertised. Ask for Josh he will take great care of you!
The guys and gals at holiday are class act. They are the... - Josh
The guys and gals at holiday are class act. They are the most helpful and accommodating staff around. Joe Griese, my salesman, was most helpful in completing my purchase from start to finish.
Car Trade - mmlchl
Steve L. was excellent showing me the features on the Blazer. Helped me with getting my contacts from my phone in the car and with setting up on star. Service after the sale means a lot to me also. Gross service dept. is the best.
Jordan & the whole team at June’s in Elkhorn were... - hoffmancrysta
Jordan & the whole team at June’s in Elkhorn were amazing! They found us our dream car & made it happen. The whole buying process was seamless & smooth. Very friendly & great customer service!
To date West Side was my worst car buying experience.... - Gregray34
To date West Side was my worst car buying experience. They tried to pull tricks and completely alter the deal that was already agreed upon, then when I wouldn’t agree said they were just going to put the truck back on the lot and sell it and wouldn’t hold it 1 day till Monday . Mind you the details of the deal were already agreed on prior to me driving an hour out there, I held up my end of the bargain they did not, even though I went over the details with the salesmen i was working with a half dozen times or more so there wouldn’t be any surprises that day. I will never go to West Side again nor recommend anyone I know go there. In the past year I bought a truck from them, as did a co-worker from the railroad I sent to them on recommendation. Now, I will do quit the opposite and go out of my way to let others know how bad they treat customers. People please just pay attention to how dealerships treat customers when the supply of vehicles is low, and remember that for when things get back to normal. West Side just lost a customer for life.
They were great to work with. We did everything over the... - michael s.
They were great to work with. We did everything over the phone and when I showed up everything was exactly as described. They gave me a great price on my trade in.
Great service, Robert was so nice, easy going, and very... - email@example.com
Great service, Robert was so nice, easy going, and very helpful! He was always accessible and waiting for us. Despite it being busy on a Saturday many people asked us if we needed assistance, the experience was customer service at its best!
The Service department told me to find a different... - troessler
The Service department told me to find a different dealership for my service needs, since they couldn’t resolve a basic customer concern. After just purchasing a new vehicle from them you would think they would want to keep customers coming back. Clearly the service advisor has little knowledge of dealership dynamics in that Sales sells the first vehicle and Service sells the second. Although this wasn't my first or second vehicle from them it may be my last.
From the moment we walked through the door till we drove... - Fisherlady1
From the moment we walked through the door till we drove away in our new truck everyone was incredibly thoughtful and considerate of our needs. Darren Lucas always goes above and beyond and that’s why we always choose him !!
Kunes in lake Geneva is a awesome dealership to buy a... - billsqualitycontracting
Kunes in lake Geneva is a awesome dealership to buy a vehicle from! It did not matter who I was talking to there everyone was plesently friendly. They were also able to answer all my questions without hesitation. Wether your looking to buy your first vehicle or your buying your 18th.. I would highly highly recommend kunes of lake Geneva!
Jason is an excellent asset to your dealership and his... - hogwild88
Jason is an excellent asset to your dealership and his knowledge, patience and communication skills are what contributes to his great personality! We are very pleased with our new vehicle!
Dishonesty at it's best. Salesman was not upfront... - GM buyer
Dishonesty at it's best.
Salesman was not upfront about pricing, which included a mandatory purchase of the paint protection program along with a $2K "market price increase" Items were never represented faithfully during the process. I have lost respect and trust for this dealership. Buyer beware.
I had to bring my truck back 6 days later for the same... - MsKisha
I had to bring my truck back 6 days later for the same problem. I was charged again and the cost was VERY expensive. They also forgot to do work they were supposed to do. Here it is another week later and I have another problem with a component that they said they fixed that isn’t working properly. I’m afraid to go back something else may come up being wrong.
Beware: Went in for a tire rotation (free service as a... - ztalwin
Beware: Went in for a tire rotation (free service as a result of buying tires from them). Came out with a terribly squeaky wheel, plus my vehicles tires pressure sensor not reading correctly. After service told me to call back if it didn't fix itself, I was back in. Long story short, upon my second trip back (within two weeks from original tire change) was told that I would be charged $180 to have it inspected. After asking why because it was their work which induced this issue, they ultimately the manager said they couldn't guarantee their work. In the end, I asked..."So, just so I'm understanding this correctly, you want to charge me more for fixing a problem that you created? In other words, you don't guarantee your work?" The reply was as bad as I had thought..."Yeah, that's pretty much it." And unfortunately, that's why I will not be going back. I don't ever really write bad reviews, usually only positive, but this was just bad. And if I can save anyone the hassle (and even from the deceptive business practices?) then I'm happy to share my experience over the past couple of weeks. I will be taking my business elsewhere.
The people I dealt with was strictly by phone. Two... - kjonesc3
The people I dealt with was strictly by phone. Two different people contacted me and both were very professional. I purchased a Murano from a dealer who was much closer to me, but primarily because of the cost of warranty on Cadillacs. After having had a BMW, with NO warranty available, that became a key factor in my purchase.
GREAT service and response to need - Tanya (Appleton)
I moved to the area two years ago and bought my first car at Bergstrom Oshkosh. A year later, I needed to trade it in for another, much bigger car for hauling kids all over the state. I needed a dependable car, one where I am not in the shop every 3 months, but I am a new teacher and money is tight with 4 kids, a student loan, and life expenses. The manager, Mike, took the time to sit with me and list all the must-have features I needed, list what kind of miles I drive, and list how much room I would need for equipment and suitcases. He then turned me over to Cody Oleson, one of the nicest, most down-to-earth sales reps I've met. He also reviewed the list of what I needed and gave me many choices. He was incredibly patient as I drove *all* the choices and brands and made him sit in all the seats to rate the comfortableness and roominess of the second and third rows (I have very tall kids). He was such a good guy about it and never hesitated to help me, answer my weird questions, or give me the extra information I needed about my top three choices. Financing was easy and quick!! I was well taken care of and I felt great with my decision to buy. Thank you everyone for such great service! Sincerely, Tanya (Appleton)
Great Car Buying Experiance - 17momma
Recently purchased a 2017 Trax with Jarred K. He took the time to listen to my concerns and really strive to be a excellent sales guy. Our first encounter he wasn't pushy or trying to give the sales speech. Later on that day he called me regarding a trade in value for the vehicle I use to have. Surprisingly they gave me another $500. I liked that he took the incentive to go above customers expectations.
I did have some minor hiccups with the auto body shop but, overall the end result was the icing on the cake that will make me recommend to friends and family. Thank you!
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