Steven was excellent! - C spear
Steven was excellent!!!
He took care of us from the first phone call, to onsite care and then follow up. So thankful for HIM and how well he took care of us.
Give that guy a raise or at least employee of the month.
I didn’t want to come to a dealership with my old 2009 Honda and be harassed to trade it in. Steven made sure I wasn’t bothered and then took care to tell me in simple language what was wrong with my car and even when another unexpected part broke, he came to me with sincerity to get the situation managed with cost consciousness. He even took me into the maintenance bay to see the failing parts that needed to be fixed. He made me feel like a friend, invested in my best interest rather than a dealership robbing me blind. He is phenomenal - make sure to recognize him! Give him a Christmas bonus!
When the service took longer than expected he and the staff got me a rental car for the afternoon to get my son from school, it was lovely and so appreciated! What a huge relief!
I will come back for further needs with less hesitation thanks to Steven!
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