29 alabama Nissan Dealers

I had the best customer service through the whole - chel2320

I had the best customer service through the whole experience at Hallmark Nissan. I went in for car service/repair. A lovely young lady, Hannah was very polite, patient and kind. The other staff, I am sorry I can’t remember his name but he drove me to get my rental was very kind and friendly as well. Dawn at the rental center was truly amazing as well. Best customer service ever.

Friendly staff, very informative on the vehicles, I would - mikefoust62

Friendly staff, very informative on the vehicles, I would recommend this dealership to my friends and family.

Worked with me to get me the best deal. - Shargrove8769

Worked with me to get me the best deal. Very pleasant to work with. Honest

Very friendly and didn’t add on any additional costs to - mandykgriffin86

Very friendly and didn’t add on any additional costs to TSRP like other dealerships in the area. An excellent experience and I’m so happy with my new Rogue!

I'm on my second Altima from Jason. - tysonbridges80

I'm on my second Altima from Jason. He had most of the paperwork ready when I arrived which cut down the time I had to spend at the dealership. He was also good to help me with all the new features that my last one didn't have.

I had an outstanding experience at Benton Nissan in - livelaughlovemynewcar

I had an outstanding experience at Benton Nissan in Hoover, AL, and I can’t say enough about the exceptional customer service I received! From the moment I walked through the doors, I was greeted with genuine smiles and a warm welcome. The staff made me feel valued and appreciated—not just as a customer, but as a person. Every step of the process, from browsing to test driving and financing, was smooth, transparent, and stress-free. The team went above and beyond to answer all of my questions patiently and thoroughly, without ever being pushy. They took the time to understand my needs and worked with me to find the perfect vehicle that matched my budget and lifestyle. What truly set this experience apart was the level of personal attention and professionalism. The staff was not only knowledgeable but also incredibly kind and respectful. I left the dealership feeling confident in my purchase and truly cared for. If you’re looking for a dealership that prioritizes honesty, integrity, and a customer-first mindset, I wholeheartedly recommend Benton Nissan of Hoover. They’ve earned my trust and future business, and I wouldn’t hesitate to refer friends and family here. Thank you for making car buying a positive and memorable experience!

Everything was great Everyone was polite And respectful - Roz

Everything was great Everyone was polite And respectful And I would recommend to buy from Nissan Thanks

There are friendly staffmembers working in the service - cancrutch10

There are friendly staffmembers working in the service department. I love the small town vibe.

Shane was great! - Chayshaneyfelt

Shane was great! He communicated with us the entire time they were working on my car. He went to bat for us getting us the best prices as well. We are so thankful for him and the staff at McKinnon Nissan!!

My family is so thankful for the service staff at Jack - Parkuszeski

My family is so thankful for the service staff at Jack Ingram Nissan. We are always greeted with good attitudes and a smiling face. We always look forward to bringing our vehicles in for service. Top notch advisors and technicians.

Great people and nice atmosphere . - burdette4399

Great people and nice atmosphere . Need more salesman like Carlos. Very good service but may take many many hours

Terrible service department. - Nissan1

Terrible service department. Brought vehicle in several weeks ago with several warranty concerns one of being my steering wheel made noise when turning it or using wheel heater and another being steering column moves. They replaced the column and it fixed the movement however the noise actually got worse. No big deal brought car back in for the noise and they replaced the column again saying it was the wrong size and it will be all good. Ok great they do what they have to do and two weeks later my car is ready for pick up. I get there and have to wait for my writer and she finaly comes and has a porter pull my dirty truck in to the service lane. I jump into my car reassured we are all good, excited to be in my truck again I start to pull out until.... I make it about fourty feet and the steering wheel still squeaks. Ok no big deal again I stop, still in the service lane, and call the writer over by name and she hears the exact same problem I showed her when I dropped it off. Now here is the kicker and why nobody should bring there vehicle here. She has the service manager come over to me and asks what is the noise. I show him and he clearly hears the noise and he tells me..... "We have spent to much time on your truck take it somewhere else" and attempts to shake my hand and walks away. POOR MANAGEMENT AT ITS CORE. Ironically in the backdrop of this incident, still being in the service lane, there are two technicians playing paddle ball in what I am guessing is the lube rack. I supose properly diagnosing vehicles and repairing them impeded there paddle ball tournament and no more time could be delegated to properly diagnoing vehicles. Bottom line is don't go here for service I won't go here for anything but that is me. This place is a joke, pherhaps the poor management extends beyond the obtuse service manager and extends to the GM and pherhaps even the owner. One way or another this dealership will never see a dime from me and I have four Nissans in my household and two in my company fleet.

The service guys, Austin and Bobby did a good job of - cbry

The service guys, Austin and Bobby did a good job of making my service visit a good experience

They are very friendly and respectful. - ECROSSKEY1960

They are very friendly and respectful. When I called to set up an appointment I had no wait time..Thanks for your service.

Overall a great experience. - Knzcaddy89

Overall a great experience.But when you take away a Lifetime power train warranty on the Nissan it hurts their reputation.Sadly it’s a shame I will have to go elsewhere on my next Nissan purchase.

I’ve bought two cars from Stephen Duran and was highly - wendyankesheiln

I’ve bought two cars from Stephen Duran and was highly satisfied with my experience. I definitely recommend him if you’re looking to purchase a car!!

Keosha why’re was a great sales person! - Summerlinjames33

Keosha why’re was a great sales person! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness!

No pressure. - svhughes

No pressure. Annie Walton was great and we enjoyed working with her. Everyone was friendly and helpful. I was very impressed with the knowledge and patience of Tom Morgan who work to help us understand all the wonderful things about our new car. He even came to our home to help us to program the garage door opener. We have enjoyed our new car.

Great experience. - Rhiannon

Great experience. Tim was fantastic. Even financing was quick and smooth. They made everything easy and enjoyable. Can’t recommend enough!

My wife and I recently purchased a Used 2018 Jeep - Johnathon.glenn

My wife and I recently purchased a Used 2018 Jeep Wrangler Rubicon, we had a few issues but the sales and service dept were happy to help resolve the problems thanks to Mr Wood for your help.

I was welcomed to the dealership’s service department - Joann

I was welcomed to the dealership’s service department even though I was early for my appointment. Everyone from the service manager to the cashier was professional and friendly. The service was completed in a reasonable time. They also washed my car. I appreciate the people and the work they do.

I Purchased a vehicle through step one and had my - Angieaangie

I Purchased a vehicle through step one and had my daughter go back and purchase one through Amber, who to us was an absolute doll. She was so helpful and so kind you felt like you were sitting in her living room with her. She is someone I would recommend 1000% if you're looking for a vehicle she's kind considerate and so helpful thank you Amber such wonderful customer service and friendship set one should be so blessed to have her as an employee. I will highly recommend her to anyone. I know that is looking for a vehicle.

Buyer Beware - Steer clear of this dealer - justme5150

Bought a used vehicle. Number of issues with the car. Calls to salesman, sales manager and general manager were ignored. Head office would not help. No action until I physically showed up at the dealership. No customer service. Lack of courtesy and dismissive attitude at all levels within the dealership. Get a VIN search. Check out OMVIC for dealership regulations.

Shuttle Driver - Qstokes

Tim Kendricks was an awesome shuttle driver. He was very courteous and professional while driving me back to my job on Robins AFB. I will definitely request him in the future.

I purchased a 2005 altima nissan, 13000 miles on it in... - kathy737

I purchased a 2005 altima nissan, 13000 miles on it in April 05 from Crump Nissan. I paid cash money for this car! In the pricing of the car they agreed to get the dents out of the bumper and repaint the same. Well it has been repainted twice and looks much worse, dents still there, water bubbles all in the paint. My car now has 22000 miles on it. I am on this day putting 2 new tires on the care to keep it from shaking and they are slick. It was my fault not to be a better shopper or ask about this dealership. I did not look at the tires, but 13000 miles I guess I thought they would be ok. I do not believe I saved that much money, but thought that I would. I wish they would just give me back my money for the car and let me be satisfied. You know these people knew this car. I admit on the right side of the car it was dented and I allowed them to fix that and still purchased the car. First wash job on it, you have never send soooo many dents and scratches that were covered by some sort of awful paint to cover them. This car was awful for 13000 miles and I wish they would have been honest and said you do not want this car. I told "Tim Dodd" my salesman I had bad vibes about that car and I had a right to. I bought the 3.5 so I could get dual exhaust, well on the left side of car the pipe extender was gone and I pd to have another one put on. It showed up so bad. Thank You, but I have been sick ever since this purchase. Kathy Bishop I will return to the lot when I go back to AL to tell them all this.