58 california BMW Dealers

Good service experience starting from the greeter, Wayne - natacarana.alice

Good service experience starting from the greeter, Wayne who is always happy and courteous when offering his service and after care service such as car wash. Service representative is knowledgeable and always offered free shuttle service to the area their service covered if you prefer to work / other places while your car is being repaired. 5⭐️

Smooth and pleasant experience when buying a vehicle. - Rickie_0422

Smooth and pleasant experience when buying a vehicle. I would go back in the future

My wife and I had an outstanding experience at this - K9loki

My wife and I had an outstanding experience at this dealership- their excellent customer service made us feel valued and appreciated. Best car purchasing experience ever!

I purchased a brand new m340i from BMW Fresno and the - Nicholas

I purchased a brand new m340i from BMW Fresno and the experience was excellent . I was in and out within a hour. High recommend

Purchased a 2026 X5 from New Century BMW with Elvis. - loy_colette

Purchased a 2026 X5 from New Century BMW with Elvis. He was AWESOME! He was honest, professional and extremely knowledgeable. His excellent customer service, customer -focused attitude and his passion for automobiles made this purchase enjoyable. I highly recommend working with Elvis for your next purchase. He is truly the best and we are very grateful to him.

I love the service folks at Concord BMW. - junebugjump

I love the service folks at Concord BMW. My car is no longer under its original service contract and I have used other repair shops, but no one takes care of my car like Concord BMW. They are courteous, tidy, and thorough! Thank you, guys!

Service person, was on top of the necessary repairs and - BERNARDPALK

Service person, was on top of the necessary repairs and services under the Warrantee. Very smart and friendly..

Malcolm provided me excellent service and the technicians - kphasslinger

Malcolm provided me excellent service and the technicians were very quick with their maintenance work. The lounge was also comfortable and clean.

I had a good experience with the dealership. - andrewshim16

I had a good experience with the dealership. The location is in a strip of dealerships so it’s easy to find. The showroom floor is very clean and had a nice assortment of M cars to look at. The rest of the facility was great. Overall, I’d rate my experience a 4/5. I wish they were a bit more lenient on the price I was trying to pay for my vehicle but overall I can’t complain.

Found a great car and Dorian took care of everything - erniedevis

Found a great car and Dorian took care of everything else. Easy transaction will never go to a regular dealership to buy a car again

Everyone here is awesome! - KARINA.MOMARY

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.

Came in to turn in a lease after getting nowhere at a - RolandoSotomayor

Came in to turn in a lease after getting nowhere at a previous dealership. BMW of Riverside heard about it and they took care of me! I walked out that same day with a brand new X7 thanks to Gabe! Never had a customer-first experience before until I came here. Huge thank you to the BMW Riverside staff for the welcoming attitude!

Took my 2024 BMW 8 Series in for standard service and had - BringerOD

Took my 2024 BMW 8 Series in for standard service and had a very disappointing experience. They tried to upsell my wife $1,000 for unnecessary services (AC cleaning, coolant flush, and fuel injection cleaning) that are not part of BMW’s official maintenance schedule. When I called to question this, I was told we have the “lowest plan” (though a higher plan wouldn’t cover these either) and that declining the services could risk engine coverage if the car fails — which feels like scare tactics. On top of that, my wife picked up the car with low tire pressure and was argued with instead of helped. When I called back, the service advisor hung up on me and later claimed I was “upset from the beginning,” which was not true — I was simply asking why my wife was pressured to pay $1,000 for routine service. Overall, the experience felt more like extortion and upselling than BMW-level customer care.

I visited the parts department and purchased a Valve - Fggutierrez1

I visited the parts department and purchased a Valve Cover ($500) and I installed it (I am professional automotive technician with 10 years of experience) after a few miles of driving the vehicle starts smoking, I performed a visual inspection of the engine and found the valve cover leaking. Spoke to the parts manager and he said warranty protocol is to bring the vehicle in to the shop that way one the of BMW technicians could verify the warranty. Brought the vehicle in cause am 100% it BMW was going to grant my warranty. Nope, the technician said it was a pinch gasket. SMH. I didn’t want to argue and paid the diagnostic fee $240. I bought a new OEM gasket from the same Dealer, installed it and the Valve cover is leaking from the same spot as before. After $800 or so BMW has failed to warranty me a Valve cover that’s defective and lied that it was a pinch gasket. I’ll give them a 0.

I’m not someone who normally writes reviews, but my - Matt.pyryt1

I’m not someone who normally writes reviews, but my experience with BMW of Camarillo has left me no choice. I purchased a vehicle from them and had it transported to New York City. Throughout the sales process, I was repeatedly assured that the car had been thoroughly checked over and was in 100% amazing shape. It was also advertised as a Certified Pre-Owned (CPO) vehicle, only for me to be told at the last minute during financing that it wasn’t certified after all. The car was listed with 46,000 miles, but during paperwork, I discovered it had actually been driven an additional 5,000 miles as a demo vehicle by Sam, the General Sales Manager himself. None of this was disclosed upfront. When the vehicle arrived, it had a check engine light on, non-working ambient lighting, and squeaking brakes also the rotors were completely warped. Soon after, it was diagnosed with a major engine issue that rendered the car completely undrivable. I tried multiple times to come to a solution, reaching out directly to Sam, but he was absolutely no help. He took his hands off the situation entirely and told me to contact BMW Corporate for “after warranty assistance”, which he clearly knew wouldn’t lead anywhere. BMW Corporate then told me that only the dealership could authorize a goodwill repair, and BMW of Camarillo refused to help. I’ve now been left with a $70,000 vehicle that doesn’t operate, plus I’m being held responsible for storage and labor fees at the BMW dealership that is currently diagnosing the issue. All I want is to get my car working I’m not asking for anything more than what’s fair. If the car had truly been checked and in the condition they claimed, none of this would be happening. This entire experience has been a nightmare. Buyers beware especially if you’re purchasing from out of state. Get everything in writing, and have the vehicle independently inspected. BMW of Camarillo has shown zero accountability and no interest in helping resolve the problem they handed off to me.

Very bad services. - Toeyer Moua

Very bad services. I made appointment for my car services (changed brake fluid). It took a half day to complete the services. The services representative was not even available to work on my car. Another representative was assigned to work on my car and I kept waiting for a half-day. So very bad services.

I met Mike Duplessis in crisis mode with a flat tire late - fastbuck830

I met Mike Duplessis in crisis mode with a flat tire late in the day. He waited for me to limp into the dealership at almost closing time. He was so very kind and honest, giving me choices to resolve the problem. So glad I met him and will definately go to him for all my needs.

Great service. - Rod

Great service. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be.

Ed Fuentes was UNBELIEVABLE! - mariafraga81

Ed Fuentes was UNBELIEVABLE! He made the whole transaction go nice and smooth, went above and beyond to make sure I was satisfied and taken care of! Ed is an incredible and valuable asset to this dealership. Highly recommend, you've got a customer for life! Thanks again BMW of Visalia!

I went in today to receive help with getting my system - haileynbrown99

I went in today to receive help with getting my system reset. Cassidy was very friendly and helped me get out of there quickly!

No response to message left with parts department. - carguy456

This morning around 9:30 AM I called the service department and asked if they could fix the head light switch on my 2001 Z3 BMW that I purchased new from the dealership. After waiting on line for ~10 minutes, I elected to leave a message. It is now 1:21 PM. There has been no response yet.

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing.... - john

BEST BUYING EXPERIENCE EVER!!! Jeff Knepp was amazing. Incredibility helpful and attentive with out any pressure or urgency. Answered my questions over the phone. Had great choices when we came in. Made the process ridiculously easy and quick. Menna crushed the paperwork. In and out in under an hour.

And here I am back in 2024 as a repeat customer, and - MATTHEWM

And here I am back in 2024 as a repeat customer, and saying, once again, everything I said about Jon Shafer before. He stands with you throughout the sales process. He found me an X60 M60 allocation when there were hardly any available and gave me a good deal. This sale was complicated by me being in Florida and difficult Florida DMV processes and then Performance Center Delivery process being thwarted by Hurricane Helene and almost Hurricane Milton. Jon was there through all of it, along with finance manager Matt Correa. I am sure I was a pain in the butt, but they never let me feel that way, and yesterday I had a successful (and amazing) PCD delivery at Plant Spartanburg. If you live in Cali and you love BMW's, give Jon a shout.

Pajouh Automotive - formerly known as Courtesy Motors in - lisa2667

Pajouh Automotive - formerly known as Courtesy Motors in Chico, CA - left my practically new car (7,500 miles) $100,000 BMW X5 M60i on their lot for an entire weekend with the driver window rolled down in the pouring rain. After a nearly 15 minute conversation with the owner, the operations manager and the service manager during which not one of them apologized, but instead insulted us by comparing 60+ hours of water intrusion to a “lifetime of getting in and out of the car with rain boots and an umbrella”, their solution was to dry the car with a heater and shop vac and return it to me. "These cars are made for this!" they said. Water intrusion damage can take months if not years to manifest and they know it. And yet just 4 days after the intrusion, the car reported an "urgent interior function" code - the driver restraint system was malfunctioning. We asked them to buy the car back. They said no. We asked for a replacement and the owner’s response was a snotty, “how do you know the replacement vehicle won’t have water damage?” My mission is to tell everyone, everywhere I can reach about their negligence and lack of accountability to take responsibility and do the right thing.

This dealership has the worst customer service I have... - tonycalmeiro

This dealership has the worst customer service I have ever experienced. I am an active duty service member and was on deployment a week from coming home, and was talking with the sales associate Matia who told me that there were no pending sales or offers on the BMW I wanted. So I told him I wanted to pay in cash via wire transfer that day and I would pick up the car the following saturday when I arrived back in the States. He said the only way they would hold the car is if I financed it through them so he would make a commission on the sale. even though I did not want to finance or run my credit because I offered to pay in full I had them finance the car just so they could hold it for a week while I was coming home from deployment. I received a message from Matia stating good news! you been approved and sent me the banking information to wire them the deposit for the car. Later that night he sent me a message saying do not wire the money yet, there is a deal pending and then they sold they car right from under me after forcing me to finance when I didnt want to and asked me to wire them a depoist. They are very untrustworthy and dont care about their customers or United States Servicemembers.

I had a great experience working with CarMax from the - Georgina Dorame

I had a great experience working with CarMax from the moment I spoke to the first representative in the interest of my car to the finance manager, Kenny. everyone who I’ve come in contact with while I was at the dealer making my transaction was professional friendly made me feel like family took my car back for a repair and spoke to Brian Cook, who was amazing top-notch team from start to finish highly recommend this location.. thank you to everyone that I came across while I was purchasing my car. thank you, CarMax in Norco for making my transition, easy smooth, hassle, free and thank you to your amazing stuff.They are Wonderful.⭐️⭐️⭐️⭐️⭐️

Good customer service with lots of patience with my many - david5clark

Good customer service with lots of patience with my many questions. I only suggest they work on following up more timely with the text messages they get each day.

Dis-honest incompetent sales and service - Robert Salo

Bought $120,000 2019 M850i - multiple defects discovered on the drive home from the dealership. Car now is 1 week old - been at the dealership 4 times. Dealership totally unable to fix car - vehicle is unsafe to drive due to issues with steering , brakes and more. Contacted dealership owner. After listening to owners explanation went to BMW website only to find owner had lied about everything. And it just goes downhill from there. Dealership is forcing us to get legal representation -hows that for great service??.