58 california Subaru Dealers

Worst car buying experience of my entire life. - timjohnson

Worst car buying experience of my entire life. The finance manager was a total xxxxxx bag and would not take no for answer on extended warranties after I told him no at least three times.

Very professional and no pressure from sales person, - Jgoddardjr54

Very professional and no pressure from sales person, sales manager I negotiating price. Finance person was thorough explaining everything

My 2019 Crosstrek was leaking oil from one of the cam - nebulon

My 2019 Crosstrek was leaking oil from one of the cam follower seals and had an issue with the driver's side window control. I was told by an independent repair shop that the cost to fix the leak would be around $5000 as the engine would need to be removed and replaced. Coincidentaly, I was contacted by Hansel about buying a new Crosstrek. I said I would not be interested as my Crosstrek was showing major issues at 75,000 miles. After checking my warranty information, I was told that my repair was covered under the 'gold warranty' I purchased at the time of sale. I was told that the repair would be done free of charge along with the window control and some front bushings that needed to be replaced. I also had the front brakes replaced as they were due. All in all I had a very positive experience dealing with the service department at Hansel Subaru. I would encourage any prospective new car buyers to go for the gold warranty coverage as it saved me from having to pay $5000+ out of pocket.

I had an excellent experience leasing my new Subaru! - KRISTADLJ

I had an excellent experience leasing my new Subaru! The process was smooth and straightforward, with clear communication and no surprises. The entire staff was knowledgeable, patient, and attentive, ensuring I found the perfect vehicle to meet my needs. I couldn’t be happier with my new car and the top-notch service I received. Highly recommend!

Helped me make a decision between buying a used auto or - mellingersal

Helped me make a decision between buying a used auto or leasing. I appreciated the help and it ended up I leased a new Crosstrek. I love it!

My belief is that they try their best to help customers - zwolf

My belief is that they try their best to help customers needs, not always trying to make quota

Miguel from Putnam Subaru was super professional and - Michaellesliewukim

Miguel from Putnam Subaru was super professional and friendly. He helped us get exactly what we wanted.

Recent visit to Hello Subaru Service Department. - John

Recent visit to Hello Subaru Service Department. Helder Santos went the extra mile to place the Customer first' Great job Helder and entire Maintenance Staff. Within the next couple weeks I brought My Daughter to Hello Subaru and working with Dylan in sales. Magaly Rivera played an important role in the deal. Made us all feel welcome and Important. It was a great experience. Hello Subaru we will return and tell others.

Have people had good experiences and very cool people - heshmat.heshmat@yahoo.com

Have people had good experiences and very cool people helping me with everything and right answers

Service and tire installation was thorough and quick. - built4comfort2

Service and tire installation was thorough and quick. Xxx xxx xxx xxx xxx x xx

This dealership and their employees go above and beyond - miriam3b

This dealership and their employees go above and beyond with their customer service! Harpil and the rest of the crew are amazing! They always make me feel welcomed and comfortable! I highly recommend coming here as well as purchasing a Subaru! Best vehicles!

They where helpful and no high presser sales attitude. - lovejoymerritt

They where helpful and no high presser sales attitude. the sales person explained all the Feachers of the car.

I took my ascent there this morning and they had the - Dave

I took my ascent there this morning and they had the exhaust leak fixed before 3pm. John Kanikowski was my contact person and he impressed the heck out of me. Ivan took a test drive with me and knew what was the issue right off the bat. I was given a car to use while my car was being fixed and the lady who handled the process was also very professional and friendly. I was treated with respect and I felt like the people I worked with cared about their business. Thank you greatly!

Great experience all sales people were great Gerald - doug

Great experience all sales people were great Gerald Tillis was terrific finance department was great the technology support was very helpful

I recently had the worst experience with the Service - chiquiyoga

I recently had the worst experience with the Service Department due to the incompetence of the technicians. I am sure that the usual response will be “we’re sorry for your bad experience,” but this isn’t about apologies—it’s about doing things right. I feel compelled to recommend the Sales Department instead, as they know how to do their job properly.

I recently purchased a new Subaru Forest 2024 at your - C. Butranon

I recently purchased a new Subaru Forest 2024 at your dealership. Allan was my Sales Advisor. I wanted to recognize the incredible service Allan provided and attended to my specific needs on my purchase since day one. He provided great advice and followed up with me. Allan went above and beyond in providing an excellent client experience. He is very knowledgeable . In addition, Lee, Carlos , Gary and team took part in the process with all accommodations. Excellent team work. This was by far my most memorable car purchase experience. HUGE SHOUTOUT TO ALLAN FOR MAKING THIS POSSIBLE . HE IS TRULY AN ASSET AND HAVE EARNED MY TRUST TO REFER FRIENDS AND FAMILY IN THE FUTURE. 👏

I had a very good experience with recent service on my - JCG

I had a very good experience with recent service on my 2021 Outback XT. I worked with Andy Ho and he was thorough, informed, and fully responsive with communicating throughout the service process. I have worked with Andy previously and it has always been a pleasant experience.

Jayson was exceptionally caring and made my family and I - Emma Smith

Jayson was exceptionally caring and made my family and I feel welcomed. I had been looking for a used vehicle for awhile and this dealership was authentic, thorough, and helpful throughout the process. I would definitely recommend them to anybody looking to purchase a Subaru!

Good guys! - lanzyounger42

Good guys! Got me the right price and even with a few hiccups over the weekend I was driving home in style.

I purchased a car from them two years ago, and was very - vwilloh

I purchased a car from them two years ago, and was very happy with the sales staff. I was purchasing another new car for them and had the worst experience ever. Beware. Get everything in writing. Do not believe anything somebody tells you on the phone. They never listened to what I wanted. I think the worst part was that when I went to get the car, it wasn’t the same vehicle that I had originally inquired about and that we were making this deal on. There was many other switch and bait type issues. Just beware

Linda and Jaime were most helpful in explaining all the - Denis

Linda and Jaime were most helpful in explaining all the benefits and advantages of 2024 Subaru Solterra. Jaime promptly answered all my questions. I highly recommend Subaru Sherman Oaks dealership.

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Bought car March paid for with trade and cash out. - A Kaiser

Bought car March paid for with trade and cash out. Over 7 months later not title or registration. Thats not the bad part. They have told me I'll have it in 1-2 months once. 1-2 weeks 8 times, and 1-3 days 12 TIMES. Asked for my money back and they can have the car after 4 months. Been dragged thru the ringer. Go to Chico Subaru. These guys are THE WORST AND DON'T CARE!!!! A KAISER

Excellent staffs and Manager. - feviota

Excellent staffs and Manager. I am 100% satisfied! This my first time to buy a Subaru. My family and I are excited to drive and enjoy this Impreza.

Best experience, Arturo and Isabel are amazing. - Steve1catania

Best experience, Arturo and Isabel are amazing. Called dealer asked if car was in stock they assured me it was they held it for me. When we arrive Isabel set us up with Arturo and tw hrs later we were on our way home. Everyone we encountered did a great job very professional. Thank you all. Highly recommend.

Great response time - Kyle

Reached out to the dealer to inquiry about a New Subaru Impreza. Ended up going with a different car, however this is the only dealer to not continue to bother me about coming in and buying a car after I told them I went in another direction. So I decided to leave them a good review

Prompt response to my call about the car. - nanbrown

Prompt response to my call about the car. Set up appointment to test drive and bought the car that day. Very helpful in the two subsequent visits the following day when I needed to learn about the technology. Altogether a pleasant way to obtain what is turning out to be a great car.