1,111 new jersey Used Car Dealers

They are lying, lying and again lying I demanded phone - bal75

They are lying, lying and again lying I demanded phone calls records, and camera records, they did not provide. This is extremely troubling because it places the customer in a very unfair position. I relied on the verbal commitments made by their representative in good faith. Now the dealership is denying those statements and effectively accusing me of misrepresenting the situation. In addition, throughout the process, I attempted to communicate with the sales representative by email to document the details of our discussions. However, he repeatedly asked me not to send emails and instead insisted that I call him directly. He also avoided sending written confirmations of the terms we discussed. Looking back, it now appears that this approach prevented the agreement from being documented, which is why I am now facing this situation. Without written confirmation, the dealership is denying the promises that were clearly communicated to me. This experience has been extremely frustrating. Take everything under record what they are saying...

Toyota of Lakewood is accommodating in every way. - stevetsekouras

Toyota of Lakewood is accommodating in every way. Took me in and was able to get finished in a timely manner, Steve is the best. Highly recommend him.

Extremely disappointing experience. - Junior Lopez

Extremely disappointing experience. It has been 59 days since I purchased my vehicle, and my trade-in has still not been paid off. I later learned that my trade-in vehicle was sold to another buyer before the lien was cleared, which created serious concerns and unnecessary stress. Despite multiple attempts to resolve this matter directly with the dealership, the issue remains unresolved. This situation has raised questions about the dealership’s business practices and accountability. Based on my experience, I would not recommend this dealership to anyone considering a vehicle purchase.

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad - ken

⭐☆☆☆☆ (1 star, because 0 isn’t an option) Very bad service at Ciocca Ford and Lincoln of Lawrenceville. David was terrible at providing information and never followed up. They kept my vehicle for a month without calling or responding to messages. I had to go there in person, only to be told to find another dealer because they don’t have any mechanic capable of diagnosing the issue. Total waste of time and zero professionalism. I do not recommend this dealer.

Gurjit Singh was very responsive before, during and after - Chris

Gurjit Singh was very responsive before, during and after the transtion. He's an excellent sales person.

Recently, I returned a lease I didn’t purchase from them. - Carlos Rodriguez

Recently, I returned a lease I didn’t purchase from them. They treated me as if I were a family member. Not only did I return a leased vehicle, but I released a new 2026 Ram 1500 and everyone in this dealership made the process easy and simple. Henry and Danny VD were awesome and both went above and beyond. I loved the honesty and transparency they provided. Dealerships and car salesmen usually get a bad rap. I promise you these guys will change that way of thinking. If you want a smooth purchase and an honest transaction, you want to come here.

A great experience. - Bruceb

A great experience. Knowledgeable sales team. Easy process. Seamless!!! And of course the product is wonderful. Love my car.

I just leased my 7th vehicle from Ray Catena (Infiniti - DanDawn

I just leased my 7th vehicle from Ray Catena (Infiniti QX60 sport). Alie Lopez was my sales person, she was very accommodating and knowledgeable with the vehicles, was able to give me a good deal and made it a pleasure once again to continue dealing with Ray Catena Dealerships. Chris Flusk (sales manager) was also very accommodating and was able help with deal, also need to thank Conner Pahira for his input and help.

Awesome abdullah workers. - Progress4life4

Awesome abdullah workers. Great cars. Great deals. Everything was in order ready to go. Great customer service also

Picked up a Urus from my brother Jared, hes got years of - lovemylambo15

Picked up a Urus from my brother Jared, hes got years of experience and that made the process so much easier for me. Anything Exotic, I'm looking for JARED!

Customer service was amazing. - Atamay662

Customer service was amazing. They handled all my wants in a car and mate the whole process easy will be coming back!

Had an absolutely terrible time servicing my Alfa Romeo - NavMobe

Had an absolutely terrible time servicing my Alfa Romeo Giulia here. Firstly, the advisors performed work that I did not authorize. Next, they kept my car for an entire week and never provided an update, after claiming it would be done in two days. They never even picked up the phone when I would call to check in. The worst part is that I had to fork out hundreds of dollars for a rental during this whole time. Stressful and terrible situation. Avoid this service department at all costs.

Celebrity Ford is by far the best dealership around. - vic1897

Celebrity Ford is by far the best dealership around. Just recently had my car in for servicing. My service advisor was Giovanni Procopio. He is knowledgeable, professional and easy to communicate with.

Don't come to Maxon's office, they are liars and - Deceived by Maxon

Don't come to Maxon's office, they are liars and scammers.Please note that you will not be deceived.

Everything about my experience at VIP Honda in North - INJ

Everything about my experience at VIP Honda in North Plainfield, NJ was excellent. I got the exact vehicle I wanted at the price I was comfortable paying, and the entire process was smooth, efficient, and stress-free. I worked with Mohammed Shafi, who was outstanding. He was professional, respectful, and very easy to work with. He was well prepared, answered all my questions clearly, and got the deal done quickly without any pressure or wasted time. It was clear that everyone at the dealership was on the same page, from sales, to management, to finance, to the car prep and detailing team. That level of coordination really made a difference, the process felt organized and transparent from start to finish. I would absolutely recommend this dealership, and especially Mohammed, to anyone looking for a straightforward, positive car-buying experience.

Generally positive and seamless experience with the - nballa

Generally positive and seamless experience with the Hamilton Honda team. They matched a previous offer and were courteous throughout the process. Only hiccup was discrepancy in interest rate communicated by salesperson and Finance which was quickly resolved.

Potential buyers should read this before purchasing from - jh870126

Potential buyers should read this before purchasing from Hudson Honda. I am sharing my experience with photos so others can understand what happened. 1. CPO vehicle with major defects I first purchased a Certified Pre-Owned vehicle from Hudson Honda. Soon after, I had the car inspected by another Honda service center. The inspection found over $8,000 in mechanical problems that should never pass a CPO inspection (Photo 1). Because of these issues, I ended up buying a brand-new 2025 Honda Pilot from the same dealership. 2. SSN security concern during financing During the financing process, the dealership asked me to send a photo of my Social Security card by email. I explained that sending a full SSN card by email is not secure and asked for a safer method. Instead of handling that concern professionally, the response I received included pressure and references to a “repo team.” As a customer simply trying to protect sensitive personal information, this was extremely concerning. 3. Brand-new car delivered with seat damage After taking the new vehicle home, I noticed visible damage on the rear seat. The leather was cut and peeling in several places (Photo 2). I contacted the dealership and asked them to repair the seat immediately. 4. Repair process became tied to survey pressure As I tried to get the damaged seat repaired, the process became more complicated than it should have been. Instead of simply scheduling the repair, I was told that help with the repair would depend on my response to the Honda customer survey. That raised serious concerns for me about how customer feedback was being handled. 5. More than a month later, still unresolved Even after over a month of communication, the dealership has still not provided a confirmed repair appointment for the damaged seat. I keep being told that a specialist is “out of the office.” A brand-new vehicle should not remain damaged for over a month while the dealership delays a basic inspection and repair. I have filed formal complaints with the BBB and the NJ Division of Consumer Affairs. Buyers should carefully consider this experience before purchasing from Hudson Honda.

I have leased 3 cars and owned 1,never had any issues . - Rayski183

I have leased 3 cars and owned 1,never had any issues .Daniel marte is the last one i dealt with and he made my next lease that much easier to take.

The dealership is great my salesperson Samuel was - Enrartemisio

The dealership is great my salesperson Samuel was excellent he made sure all my concerns were addressed all to my satisfaction great dealership

Everything went rather smoothly Our dealer Rowland was - teddy3759

Everything went rather smoothly Our dealer Rowland was very helpful and went above and beyond to find the car I wanted Rowland was kind and personable

We purchased a used vehicle from this dealership with the - Laurie K.

We purchased a used vehicle from this dealership with the clear understanding that certain repairs would be completed as part of the sale. Those repairs were promised before we signed and paid. Now that the vehicle is in our possession, the dealership has stopped responding to our calls and messages entirely. No follow-up, no explanation, and no accountability. This has been extremely frustrating and disappointing. If you are considering buying here, be cautious about any promises made verbally. Once the sale was complete, customer service completely disappeared.

I leased a car from them in October of 2024. - mrjinjin

I leased a car from them in October of 2024. I left a message on three successive days earlier this week with the service department to please call me back because I had a question. I never heard from them.

HUGE thank you to this team! - peanut276757

HUGE thank you to this team! Every other place I went basically said no, but these guys didn’t give up on me. They really went the extra mile and made sure I was driving the same day. I seriously appreciate them more than words can say Just wanted to Give a Great Big Shout Out to Omar F for making me Feel Like Family.

Great service Armando helped me decide on what car i - Jason

Great service Armando helped me decide on what car i wanted process was also timely.

Horgan made the buying process straightforward and - Erroll

Horgan made the buying process straightforward and transparent. I’d highly recommend working with him!

Terrific sales, I bought my car there. - fairlawnam

Terrific sales, I bought my car there. I am over a 100 miles away, they were great. They followed through with everything they promised. Since then, my service husband superb, my second oil change. I dealt with a young man. Named Kevin, he was terrific in and out. Perfect job, a terrific dealership, I sing its praises, and I refer people all the time. It's worth the trip

Great experience leasing a new Tacoma from here. - Remyboyyea

Great experience leasing a new Tacoma from here. Rafi was very fair and honest. No surprises after the price we discussed and gave me really great deal. Very very happy, would absolutely recommend this place.

Efficient and knowledgeable, caring though a little bit - bnguu

Efficient and knowledgeable, caring though a little bit slow . Will recommend to anyone who wants to buy a car from there.

Big thanks to Antawn for my new car 🙏🏾🚗 Truly - denzilbrown1998

Big thanks to Antawn for my new car 🙏🏾🚗 Truly grateful—this means more than words can say!

Purchased a vehicle from this dealership and they failed - Valchavez7

Purchased a vehicle from this dealership and they failed to complete the registration process properly. I was told my plates were ready in New Hampshire, which was not true. I contacted the DMV directly and confirmed they are still missing paperwork from the dealership. My temporary plates have been expired since Monday, and the vehicle cannot legally be driven. I am currently making payments on a vehicle I cannot use due to their error. I have attempted multiple times to contact the dealership and management, including the GM, and have been given the runaround with no resolution. If this is not resolved immediately, I will be escalating further with the DMV and consumer protection agencies.