39 washington Dodge Dealers

Victor was very courtious and helpful. - Bill

Victor was very courtious and helpful. More time to examine truck before test drive would have been good. Otherwise great experience. Very happy with purchase and service.

I brought my vehicle in when other places could not - Kate18

I brought my vehicle in when other places could not resolve the problem. Got it fixed once but the check engine light came on. Got it reassessed it was told it would cost 17 K and that some of the previous work which was under warranty had failed. Eliza offered to get the warranty work done again for free and I declined the more expensive repair as it would not have been worth it had to wait almost a month for parts to come in. I realize this is beyond your control, but it was very inconvenient. I command Eliza for being cheerful and keeping me updated.

Very friendly and helpful. - PaulintheClaw

Very friendly and helpful. They made me feel valued as a customer. They went out of there way to ensure I was a satisfied customer, Highly recommended!

All staff were helpful and respectful of what we wanted - Naminchew

All staff were helpful and respectful of what we wanted for our family. They never tried to push any other vehicle on us.

Even though I’ve had ongoing problems with my Jeep Grand - byebyebmw

Even though I’ve had ongoing problems with my Jeep Grand Cherokee, April’s customer service has been nothing short of outstanding. She is always professional, responsive, and genuinely committed to helping resolve any issues I bring in. April takes the time to clearly explain the service process, follows up promptly, and makes me feel like my concerns are heard and valued. No matter how frustrating the situation with my vehicle gets, she remains patient, courteous, and proactive in finding solutions. April has an above-and-beyond approach to customer service and is truly an asset to the service department. Review for April in the Service department, not a review for the dealer or service dept it self.

I’ve been buying trucks from Mccords since 2000 and I get - superiordesign

I’ve been buying trucks from Mccords since 2000 and I get a new one about every 4 to 5 years for my business and have had nothing but top notch service whether it’s an oil change or something bigger Richard in service has always gone above and beyond in his friendliness or hunting for a part I need I send all my family members here 1 st when they are looking for a car or truck and Vonya tge service manager is head and shoulders above any person in her position I have ever worked with she takes the time to come out and say hello make sure you had a great experience and makes u feel like your part of the family I won’t go anywhere else I’m on my 5 truck 3 jeeps for my wife and all 4 of my kids have bought rigs from them you always here about bad interactions which if u run a large company you can’t please everyone but in my opinion these folks are the cream of the crop and wanted to let them know how much I appreciate all there hard work for the Hass family

I bought my Challenger new from Rairdon’s and have all my - auntierj

I bought my Challenger new from Rairdon’s and have all my work done there. My recent visit, facilitated by Richard, was a good example of their excellent service. They are good at estimating the time involved and they have first rate techs.

Came in late in the day looking to trade in my truck - Dmascho

Came in late in the day looking to trade in my truck pretty fast. They found the truck I wanted at another dealership hours away. They picked up the truck the next day, drove it back and had me out the door. All this in less than 24 hours. Very impressed.

Thank you service department for the work you did on my - Tina

Thank you service department for the work you did on my challenger. Thank you Eric, Sherry,Jean, A Big Thank you to MATT for Always keeping in touch. You will Always have my business... Tina

I went in for a oil change and Manny took care of me and - Whiplash7

I went in for a oil change and Manny took care of me and did a great job explaining to me about other services I needed and why they were important. Thank you for the quality service.

I brought my car in for some service work. - m_carlisle57

I brought my car in for some service work. Not only was Terry, the service writer, very knowledgeable and helpful, my car was done in a timely fashion, and it was returned to me all vacuumed out and tidied up, something I didn’t ask for but very much appreciate. So pleased with my experience.

They were very good to work with let me know all my - Satisfied

They were very good to work with let me know all my options.they answered all my questions and got threw all the paper work as fast as they could wouldn't hesitate buying a car from them in the future

The dealership did a wonderful job taking care of my - Lufthansa37221g

The dealership did a wonderful job taking care of my needs. The work was done in a timely manner. Very appreciative of a job well done.

Yuriy in your service department is the greatest. - debandallen

Yuriy in your service department is the greatest. he cares about his customer's and goes well beyond for them. It was going to be longer than they thought so he offered us a loner so we could do things.

Just walked out from the worst bait and switch (Renton - Amkljk

Just walked out from the worst bait and switch (Renton jeep) than I’ve ever seen. The finance manager refused to let us use our credit union because they say the listed the car too low. Never go there.

Strong Armed, illegal transactions destroyed me - cann4rhonda

Strong Armed, illegal transactions destroyed me financially demanding I call family for 6000.00. crooks

They are terrible on follow up, do not buy from them. - Ray

They are terrible on follow up, do not buy from them. After they have your money, they are done with you! So cheap they wouldn't fill the fuel tank which made for a bad experience driving back to Central Oregon 400 plus miles. I filled up at a station for $128.00 and $30 worth of DEF. {You would think after spending almost $60k on a used pickup they would gladly fill er up} Salesman said call me if you need anything I did the next day never have gotten a reply. When we left all the sales associates were outside watching us as though they were thinking so long suckers! Hope Greg Olsen owner reads this!!

Recall was completed timely. - chaney_christine

Recall was completed timely. The courtesy drivers both were very nice taking me to and from my destination .

Friendly very accommodating and real good about staying - Craig.sabinfarms

Friendly very accommodating and real good about staying in touch with me as what is going on with my vehicle

I took my car in for routine service and they were able - nogum

I took my car in for routine service and they were able to complete it quickly and efficiently including minor recall

Working with Miles Johnson, Brian Cortez and Tyler - hawks12

Working with Miles Johnson, Brian Cortez and Tyler Harmon was excellent to work with. They made the purchasing experience of my new RAM 2500 easy and no haggling over price. Highly recommend this team.

Had a multipoint inspection on my new to me, Ram - Sbsbroaten90

Had a multipoint inspection on my new to me, Ram Promaster 3500. I wanted everything on the multipoint inspection. The oil had just been changed but wanted assurance all fluids were good etc. Bought thru private party. They emailed me the results and said I need my brake fluid changed for $199.00 so I did that and changed the wiper blades per their recommendation. I saw the inspection results didn't check brake pads. So I told them I wanted this as well. The van has never had break pads changed, it has 35k miles and they hand wrote in that they were new. Found this odd but ok.... then I get an email telling me I declined having cv joints inspection and a couple other critical things that were part of the multipoint inspection. I called Mallory twice and she still hasn't returned my call. I feel like this is a dealership I would be taken advantage of. I honestly wanted to start a good relationship and be able to trust that I am being taken care of. Obviously not!

"Great Car Buying Experience!" - nic

Drew made the Sales process quick, easy and painless! There was no sales pressure and he gave us the time and space to make the decision to purchase. Would definitely recommend to our friends and family. Very happy with the Purchase and experience! Nic & Denise

Excellent service! - ajpylant

Excellent service! Gerardo Manzo was expecting me, knew what I wanted from my email requesting service, beat the cost estimate and time estimate.

Always going the extra steps to help out - goldadechristine

This dealer always does there best to put you in the car or truck you need. And stands behind the purchase. They always make it right.

The professionalism and personal touch made this car... - TOR

The professionalism and personal touch made this car buying experience the best of all! Very involved and caring environment! Mark was outstanding and focused on my expectations and requests and made it happen.

Do not recommend using the service department! - Meganrazey

Do not recommend using the service department! We had a coupon and decided to try having the oil changed there. We booked an appointment for 10 am. They were great and let us drop off our vehicle the night before. Well 3pm rolls around and no word yet in the car being done. We called and the guy didn’t know and says he will call back…. 45 mins later we call again and he still didn’t know. Lucky he did find out it was done. Go in to get the car and give the coupon we had mentioned and they refused to take it! They do have a sign posted below where you stand to check out but the coupon does not say it won’t be honored at some locations! Absolutely awful experience and now we are out more money than expected. Heck the coupon even says it’s for Yakima but they won’t take them!

JR makes miracles happen every day. - mammacat360

JR makes miracles happen every day. Genuinely treats his clients like family and looks out for your best interest. I highly recommend him to anyone, especially first time car buyers. Thank you JR for helping my family with our new car. I couldn’t be happier with my purchase!

I had trouble receiving a military discount from Chrysler - jananez

I had trouble receiving a military discount from Chrysler for several weeks. When Ashleigh Fournier took over the issue I received the discount check within a week. It is great that there are still car dealers with employees that provide excellent customer service.