Gracie goes camping
6 days ago
"In early November 2017, a storm blew through the Cumberland Va area and knocked out one of our travel trailer windows. I contacted Dodd RV in Yorktown where I purchased the camper and spoke with a young lady named Crystal Wigginton.
Crystal asked me to send her all the dimensions and pictures of the camper and window via email and she would locate the part number, availability and price.
By the next afternoon Crystal replied with all the info and options.
Upon placing my order for the new window, Crystal provided me an update every couple of days until the window arrived. Can’t ask or expect anything more than how Dodd RV treats its customers.
Excellent customer service, great attitude from all of the employees we’ve dealt with from the time we made our original purchase.
We recommend Dodd RV to all our family, friends and anyone reading these reviews."
"I have an RV that I spent nearly a year trying to get repaired under warranty. As a fulltimer and traveling around the country, it was not at all practical to return to the dealer from which I bought my RV. So, I contacted numerous dealers in my travels and all basically told me that since I didn't purchase from them, they would not work on it. A couple of dealers said they might work on it, but I would have to leave it with no idea of when or even if the work would be done.
Until I found Mesquite Ford.
They were more than willing to tackle the work, and did so promptly and efficiently.
They also did service on my Ford truck, and were just as pleasant to deal with for that as well.
They genuinely seem to care about their customers and I would recommend them to anyone."