570 Arizona Used Car Dealers

I recived great customer service. - Spiritwoman9491

I recived great customer service. It was the easyest and quickest experiance with buying my new used car. I love it. Thank you.

Peoria Subaru was very friendly and I wouldn’t hesitate - cearlec

Peoria Subaru was very friendly and I wouldn’t hesitate to recommend them to family and friends.

I already wrote a long review, please code you app so - Paul Jarvie

I already wrote a long review, please code you app so that if i have to hit the back button, I don’t lose everything I already wrote. Here it is again: I love the large inventory. Sale team is excellent. Debby is extremely knowledgeable about Audi cars and the dealership. Great employee. Her partner, Larry, works hard to insure a customer has no unanswered questions. And that he is completely satisfied. Awesome personality. I went into the Penske dealerships to buy a Porsche. I left with an Audi.

I shouldn't have to type a review. - n2thumper

I shouldn't have to type a review. This is all indicated in the ratings. Thanks.

Toby was great. - lolos1

Toby was great. Thanks to everyone who pitched in. My pilot is a great car.

They were very respectful and joyful. - K.santos.2428

They were very respectful and joyful. Both Miguel and Brian were very positive and friendly.

Very nice service and a good experience . - wenbanmark

Very nice service and a good experience . Sales rep Eric was great and very knowledgeable

Selected a used car online. - msg1956

Selected a used car online. Setup a test drive and explained we needed to be out fairly quick due to a medical issue that prevented my wife from sitting too long. They were great and got us out quickly. Purchased the vehicle for the pre agreed price and went thru closing deal quickly with hi pressure to purchase anything else. My wife and I were appreciative for the professional way they handled it.

First time buying a car and I had such a good experience. - kassandraDiaz

First time buying a car and I had such a good experience. Colten made the experience very easy and advocated for me to get a warranty on my car. Please consider him for any car buying needs

This was a pleasant change vs my past experiences. - gary.hazelett

This was a pleasant change vs my past experiences. John Neagle was my salesman. John is a straight shooter. I did not feel hustled buy him nor the Dealership Team. I will recommend John and Findlay Prescott GMC.

Paul is the BEST! - kup

Paul is the BEST!! Plus more words for 15 min words needed to post a rewiew

Communication with this place is awful, I used to bring - jsrun1973

Communication with this place is awful, I used to bring my Jeep here all the time and it was the best, but now they don't call back, never answer the phone and you have to work with the person you are assigned and no one else can help if they answer the phone. Stay Away, they just don't understand or care! 0 stars should be an option.

Mitch at Chapman BMW on Camelback has done it again! - Alex R D

Mitch at Chapman BMW on Camelback has done it again! When it comes to my automotive service needs, he consistently delivers excellent care. He’s a clear communicator, takes time to explain the necessary repairs, and always makes the effort to connect on a personal level. Having come from the car business myself, I truly appreciate how dealership personnel carry themselves—not just with customers, but with fellow team members as well. At a high-end dealership like BMW, professionalism matters at every level, from the person answering the phones to the porters on the service drive. Sometimes actions speak louder than words, and as someone who knows the industry, I notice those details. Mitch and his service team stand out for all the right reasons. I highly recommend them for anyone needing trustworthy, top-notch automotive service.

Wonderful service tech, communicated so well and went - Duaneandsheila

Wonderful service tech, communicated so well and went above and beyond! Thank you Cimmaron! Good job!

Unacceptable Experience – Dishonest Service - eseeley31

Unacceptable Experience – Dishonest Service Department If I could give a negative star rating, I would. My recent experience with the service department at Freeway was extremely disappointing and frustrating. I brought in my 2019 Chevrolet Silverado due to a brake issue. The diagnosis was a bad brake master cylinder, which was fortunately covered by the extended warranty I purchased (a nearly $3,000 repair). However, the service advisor, Matt Shakespeare, told me that all the brakes and rotors were completely shot due to this issue and quoted me $1,894.57 to replace them all. That seemed very overpriced, so I let him know I’d be looking elsewhere. Initially, he appeared to understand. I later found a reputable shop willing to do the same work for $1,100—still not cheap, but significantly more reasonable. Once I informed Matt, he suddenly dropped the price to $1,300. I appreciated the gesture but had already decided to go with the other shop. Here’s where the real issue begins: Matt then called back and told me that if I didn’t have the brake and rotor work done at Freeway, it would void my warranty. This didn’t sound right, so I contacted my warranty provider, MPP (Mechanical Protection Plan), directly—not once, but three separate times. Each time, they confirmed this was false. No such condition exists in my warranty coverage. At that point, it became clear I was being misled—pressured to complete the work under false pretenses. That is unethical and unacceptable. When I confronted Matt about this, he backpedaled and said he was just trying to keep me safe. But honesty and trust are critical, especially when it comes to safety and expensive repairs. If he had simply been honest from the start, I may have given Freeway my business. But the blatant lie ruined any trust I had. To make matters worse, even the warranty company recommended I ask Freeway for written documentation stating that failure to complete the brake/rotor job with them would void the warranty. Of course, no such document exists—because it’s not true. You know something’s wrong when the warranty company is more transparent than the dealership. This kind of dishonest behavior has no place in a customer service environment. I will not be returning, and I strongly advise others to approach this service department with caution.

Great service. - Niteriderhd

Great service. Got my truck in on time and got it out sooner than expected. Overall great experience.

My wife and I had an amazing experience as first time - Awet G.

My wife and I had an amazing experience as first time Porsche buyers. Dylan Young was always pleasant to work with, patient, knowledgeable and above all transparent. He took the time to educate us so that we were more than comfortable with our purchase. I’d like to also point out that the experience was just as good, if not better after the car rolled off the lot. The service department (Jordan!) is top notch and Dylan kept in touch (even after we moved out of state). Would love to come back when it’s time to get another one!

The service department is the worst. - akamikefricke

The service department is the worst. No loaner after keeping my truck for 4 days

Smooth from start to finish. - damron.stephen

Smooth from start to finish. Jen (sales person) was awesome! Her manager, (forget name) was awesome. Finiance team, again, awesome. Really smooth, and they worked with me to get into a truck i was happy about

I just purchased my BMW X4 from Christopher and the - Kendrasjoe

I just purchased my BMW X4 from Christopher and the service was amazing. The process was quick and seamless and I am in love with my car!

The service deapartment here is the best there is. - Howner

The service deapartment here is the best there is. I have never had another dealer's service department come close! My most recent visit involved a slash through my tire and the resulting flat I received while driving near their dealership. It was late in the day. I had no appointment. I was frazzled by the flat. The service team was gracious and professional as they went to work on my car. I drove out with a new tire and renewed appreciation for these folks. Thank again!

I placed an ad on Facebook Marketplace for our 2020 Lexus - atanasio1966

I placed an ad on Facebook Marketplace for our 2020 Lexus ES350 F Sport for $28,000. Right away, within an hour of my post I was bombarded with inquires from private party buyers. In truth I rather not deal with private party individuals who come to my home. I was also contacted by the acquisition manager, Kaitlyn Orabanec of Camelback Infiniti. She asked me to give her a detailed description of the car, the VIN, miles, condition of the car, when I bought my last new tires, what factory options I had, any accidents (NONE), been smoked in (NEVER) any curb damage to the rims, any blemishes interior or exterior, what color interior, what color exterior and more. On a scale of 1 to 10 I found her to be a solid 10 in her demeanor over the phone, this woman was asking all the right questions. After about 15 minutes she told me her dealership could not get to my number but would maybe offer me $27,500 tops once they inspected my car. I agreed and drove the 45-minute drive to meet her and show my Lexus to her. Within 20 minutes of handing the key to my Lexus to Kaitlyn she told me Infiniti of Camelback would offer me $27,550. I filled out the paperwork. Kaitlyn is truly one extremely professional and nice person to deal with. She should be the GM someday. Sincerely, Robert Atanasio

Inconsistency, non-transparent practices… discrimination… - Nathaniel.romero99

Inconsistency, non-transparent practices… discrimination… cannot service car with serious defects that will kill others on the road! They cannot verify my vehicle and had to contact NHTSA along with NNA consumer affairs. Currently getting ownership verified than requesting factory inspection paperwork… will update review soon!

Buying a car at Chapman Mazda with Cally was an entirely - double u double u

Buying a car at Chapman Mazda with Cally was an entirely different experience than what I had at the big corporate dealerships. The difference with a smaller, family-owned dealership really comes down to the people. Not only was Chapman able to beat the “big boys” on price, but the experience itself was what truly set them apart. When I shopped at a large dealership for my first plug-in hybrid, I had a lot of questions about the battery during the test drive. The salesperson’s response? “Do I look like a mechanic?” Needless to say, that didn’t inspire confidence. Cally, on the other hand, went above and beyond. He had me pull into a parking lot and spent over 35 minutes walking me through every feature of the car, every button, every setting, and even how to fully use and customize the infotainment system. His knowledge and patience made me feel confident about my purchase. The communication at Chapman was also night-and-day compared to the big guys. At the other dealership, I never knew who I was texting or emailing, one message was all lowercase, another in bold Times New Roman, another short and clipped. It felt messy and unprofessional, and the worst was the ChatGPT crafted email that contained false information about their incentives. At Chapman, I worked directly with Cally (sales), Michael (sales manager), and Amir (finance). Every interaction was professional, transparent, and respectful. When it came time to talk numbers, we had a straightforward back-and-forth conversation that was refreshingly honest. No games, no pressure, no getting shuffled around to different “mystery” people. The big dealership actually got upset with me because I wouldn’t agree to buy a higher trim that I hadn’t seen or driven, and they didn't want to give me time to consider my budget. At Chapman, I was treated with respect the entire way through. If you’re tired of the corporate runaround and want an honest, knowledgeable, and respectful car-buying experience, I can’t recommend Chapman Mazda and Cally enough.

Finance manager and finance director VIOLATED UDAAP - steezbr

Finance manager and finance director VIOLATED UDAAP (Unfair, Deceptive, or Abusive Acts or Practices), which includes an additional element of "abusive" practices. They said VTR (car theft) is mandatory and obligated on all cars and would not remove from contract. We believed them and signed. After reviewing singed paper for the VTR we noticed they added VRG an additional theft protection! Both VTR & VRGs contract paper stated in bold lettering: "its NOT a requirement for the purchase or financing of a covered vehicle". At minimum the finance director agreed to the violation of UDAAP by confirming that his finance manager added extra charges to original agreement and refunded part of it. We feel scammed and defrauded! Not okay!

I was very impressed with the no haggle approach from - myral

I was very impressed with the no haggle approach from this dealership. My daughter bought her first new car today and the team here was honest and attentive to our needs. Our salesman Ramon was kind and helped us get the deal we wanted. Once we made the deal, the finance guy was amazing and approached us with the same no haggle mindset and was very informative. As well as listened to our wants and needs. I would 100% buy from them again. Best experience ever!

Mike P good man takes care of my vehicle I will keep - vgrannym1

Mike P good man takes care of my vehicle I will keep coming back and tell others where to for good service matt

If you're looking for a job and qualified to work at the - daisysmith63

If you're looking for a job and qualified to work at the body shop, go somewhere else. The guy that runs the shop, Angelo Breno is a verbally and physically abusive boss. The first day my boyfriend was there on the job he was verbally abused and the day after and the day after that all week long he had to deal with his ignorance and verbal abuse. Then on his 4th day there he literally physically shoved my boyfriend to get out of the way because Angelo was frustrated that things weren't going his way. The biggest thing is that the man has no respect for his employees and gets in your face all day long.. Then on my boyfriend 5th daythere at the body shop , Angelo was getting abusive again so My boyfriend stuck up for himself because he'd had enough of his abuse and told him what he thought of him. Angelo, said go home. My boyfriend said am I fired? He said no. So he went back on Monday like he was supposed to only to be told by Angelo, how are you doing? My boyfriend said good. Then Angelo said, you haven't had a job here since Friday when you left. If you're planning on having any body work done, don't take it there, My boyfriend was a witness to his shady dealings. He's even rude to his customers. One guy even came in complaining about a dent in his bumper, and Angelo said, Put a Trump sticker on it. NOT FUNNY!!! There's no air conditioning for you to work in. Read all the reviews before you even think of working there. The repairs section has nothing good to say about the place. And whatever you do DON'T QUIT YOUR JOB TO GO WORK THERE!!! My boyfriend quit his job of 5 years just to get abused by an old bitter man with a chip on his shoulders. When my boyfriend confronted The dealership about this they investigated it but of course Angelo had a different story to tell and they took his side. And now my boyfriend is out of a job .STAY AWAY !!! You don't need a job that bad.

Good place to do business. - Miguel

Good place to do business. Thanks Ryan, for your patience. If you're in a tough situation, this is the place to go

They had great customer service. - Reanna

They had great customer service. They were also very patient with us, offer us water and answered any questions that we had. I enjoyed the process.