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Very knowledgeable, helpful staff that went above and... - zz_cameron
Very knowledgeable, helpful staff that went above and beyond to make my buying experience great! Even delivered my wife’s new anniversary Jeep to her at our home.
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This dealership is full of great and helpful people... - James.terminella
This dealership is full of great and helpful people willing to go the extra mile to make sure I am satisfied
Great service and professional people! I just bought a... - allenmcg
Great service and professional people! I just bought a 2016 Mustang GT premium and could not be happier! Thank you!
Kenneth and Jacob were great!!!! They had exactly what we... - shstephens
Kenneth and Jacob were great!!!! They had exactly what we wanted! Thank you Superior Dodge!
Only dealer that does my service. Awesome work and never... - pkevinlowe
Only dealer that does my service. Awesome work and never any issues. Always explains if any issues were found.
Excellent job on taking care of my car needs. My air... - CRAZIEGIRL1954
Excellent job on taking care of my car needs. My air filter was not due to be changed for another 12,000 miles but was found to be in need of change. I am very appreciative of the way they have taken care of me.
Full time RVer, stopped for service Robert took us right... - Chief
Full time RVer, stopped for service Robert took us right in and resolved the oroblem
Everyone working for Landers and is extremely great and... - ERICFOCONNOR87
Everyone working for Landers and is extremely great and professional. Always gives great advise and always fair.
Trey was awesome helping me purchase my vehicle, and he... - Jami Passmore
Trey was awesome helping me purchase my vehicle, and he has been great with after the purchase questions as well. I will deal with him again when it’s time to buy another vehicle.
The sales team is great. There staff is very friendly. I... - chjohnson4
The sales team is great. There staff is very friendly. I would buy from them again.
Very professional, clean, and courteous. People are very... - david
Very professional, clean, and courteous. People are very knowledgeable and eager to help. Have bought multiple vehicles here and will be back.
We had a excellent buying experience with Kaitlyn Reed... - Larry
We had a excellent buying experience with Kaitlyn Reed when we purchased a 2020 Ram 3500 Longhorn in 2020. However, we can not say the same about the service department. We scheduled our vehicle to have warranty issues corrected and dropped our vehicle off on time. Our vehicle came with a tailgate that can be opened from inside the vehicle and from the key fob. Instead of the mechanics figuring out what was causing the problem, they just said push in on the tailgate and pull the latch. Also had a problem with the wipers coming on when there is no rain, apparently the mechanics do not know how to use circuit testers to detect issues with sensors but that issue was not fixed as well. We had recently purchased tires and the tire repair shop told us that our ball joints needed to be replaced. We had to call twice about whether or not the ball joints had been inspected and on the second call was told to give them 15 minutes and they would have the ball joints checked. We said never mind that we would just come pick up our vehicle. When we picked up the vehicle we found that they reported that front end components had been checked and had no issues even though the front end had not been thoroughly examined.
Best all around sales and service. Friendly people, faces... - Julieformon
Best all around sales and service. Friendly people, faces and always offering help if needed.
I traded my 2014 Ford F-250 for 2020 Ram 3500 Limited.... - en4cers108
I traded my 2014 Ford F-250 for 2020 Ram 3500 Limited. Tina was my salesperson and did a wonderful job. She got me the lowest price and the best trad-in price for my truck. I searched all over Arkansas and went down to Houston,TX to see if I could get a better deal. Red River Dodge blew them all out of the water. We are not talking about a few hundred dollars we are talking thousands of dollars. This was my first Dodge. They did such a great job I even had my daughter buy one of their used vehicles the same day.
They say their prices are the lowest around, which is... - Bri
They say their prices are the lowest around, which is true if looking at what they post on the internet, but once you get there they add around $2,000 to the price. We Went to look at a 30,9xx priced car and when I got there the real price was around 32,xxx. The manager gives you the run around and won’t answer direct questions. They also want to charge an additional 2,000 if you don’t finance through them. They seemed very shady and sneaky in my opinion.
Great service, friendly sales staff - MarineVet
Gaylan was great at helping to choose my vehicle. At no time did he rush me or try to steer me toward more expensive units. He listened to me and searched out the lot for exactly what I was looking for.
The finance process was easy and not rushed, terms and interest rate great.
If you’re in the market for a new vehicle, I highly recommend to go see them.
I have purchased 2 new vehicles in 4 years from Fletcher... - Leo
I have purchased 2 new vehicles in 4 years from Fletcher Doge in Jonesboro,Ar.
Will do no future business there. Service department is a joke.
I had a 8:30 appointment to have a warning light checked.... - Grommy
I had a 8:30 appointment to have a warning light checked. It is now 12:30 was finally told I needed an auxiliary battery and a new battery. $800. I said no thanks to regular battery. 4 frigging hours for.
Stay clear of this place!! I’ve worked many years in the... - Cassie S
Stay clear of this place!! I’ve worked many years in the auto industry not very long ago at all, and these guys are just NOT IT!!!
My sales experience with Scott M. started out as a very friendly one. I asked many questions and got responses almost immediately, and he sounded very genuine. I specified I wanted to make sure everything was functioning well on the vehicle and there were no service lights on; the answers were ‘yes it’s great and no service lights!’
I was very happy when Toby the finance manager called and said he got me approved. I do have a low score and not a lot of collateral history, I imagine that the banks liked the $8,000 down payment, less loan to value they have to lend on. I asked an average of payments, short term, and a few other finance questions before driving TWO HOURS with my 4 children from Tulsa. Fast forward after my arrival: Everything seemed to be going very smooth. Then after I get into the infinity that was so nice - CHECK ENGINE SERVICE SOON - And on top of that, the A/C was blowing hot!! Okay, let’s drive, maybe that can get fixed. Vehicle shakes on the highway, okay it’s a used car, let’s see how they can help. So Scott brought me into see Toby (finance manager) to talk about the service issues that I was lied to about. Well, imagine this, it was the good ol’ “we don’t service ‘em so we can keep ‘em cheap”. Sure, okay. Great. Well, show me the contract. He shows me a basic 4 square type paper that about blows me out, I go outside, Scott the salesman aims to save his deal, we go back inside and I ask to see a sales manager or someone else. He brings me back to Toby again, disregarding what I asked. So I asked to see the CONTRACT again. Toby tells me he had to add on $4,000 (from the agreed price of $16,995 to $20,995) to the price of the vehicle for bank fees, which is ILLEGAL. He also told me I had warranty and GAP. Ok, I’ll take the service warranty, but I don’t want GAP, I’m putting 8 grand down… He tells me “he had to put it in to get the deal done with the bank” which is also ILLEGAL! Those are optional services, you are never obligated to buy them! I told him numerous times, I used to be an F&I Manager, I know the legalities and compliance laws. So basically, I drove 2 hours there to have been lied to about the condition and functionality of the vehicle, and I was also lied to about the financing and price as well! I was buying a vehicle for $17,000 putting $8,000 down, I should have been financing close to $11,000 (add in tire fee and doc fee, yes) but I should not have been financing anywhere near $17,000 after it was all said and done (and no tax and tag not included in this). OH! And might I mention this “bank fee” Toby added onto the sales price, ‘the dealer wasn’t going to get any of that money’.
Come on guys! Do better!! I hope that the GM or GSM sees this and realizes they blew a buyer out due to greediness and lies. Sure, make your money, but don’t lie to get more. Such a disappointment.
P.S. I also paid for insurance like they needed me to have, so now I’m fighting that.
HORRIBLE CUSTOMER SERVICE!! - mommaof5
Service department is VERY unhelpful, rude and condescending!! Does as little as possible for the customer and tries to charge you for things that are covered by WARRANTY!! Never coming back here! I'll drive another 60+ miles to NOT HAVE TO DEAL with them again!! Don't even want to give them 1 🌟 Talks down to me and acts like she is better than me. I'm sorry for making you DO YOUR JOB!!
Terrance was very helpful and informative when I... - Tammy
Terrance was very helpful and informative when I purchased my car. He went above and beyond to make the experience easy. He even gave me his cell number. I would definitely recommend him and this dealership to others.
Purchased new 2013 Chrysler 300C Jan '14. - eyedi
Gene Miller helped me locate the color and options I wanted on this model. He had a driver promptly retrieve the car from Chicago area. I was satisfied with the pricing and deal. He aided in quick financing and trade in.. although I wound up letting my niece buy my trade in.
I would do business with Paul Miller & Sons again. I just wished I lived closer to utilize their service department.
Satisfied Customer - Happy Customer 2015
All around great people to deal with from sales to service a repeat customer for several years we would
recommend Ramsey Motor Co to anyone Great People to deal with.
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