4,457 California Rivian/1000 Service Centers

Great service and Joshua went out of his way to help me - loag999

Great service and Joshua went out of his way to help me with Uber when the loaner car was not available.

Steve Kirksey is the world's best adviser . - Saratehrani

Steve Kirksey is the world's best adviser . He has the best personality Its always a joy seeing him

Even though I didn’t have an appointment, they got me in - Nataly95632

Even though I didn’t have an appointment, they got me in and they helped me out right away.

Friendly fast extremely well done. - matthewdouglas

Friendly fast extremely well done. Will definitely recommend services. Thank you for everything it’s really appreciated

Ceasar was polite, professional, engaging, - rqnman

Ceasar was polite, professional, engaging, knowledgeable, he attended to my concerns, albeit, they didn't find what was causing my consternation. However, staff was outstanding

Very friendly and fast service. - allyspaz

Very friendly and fast service. Answered all my questions kept me updated on the time frame of when my car would be ready

This Chevy Service Center went out of their way to help - katsadler

This Chevy Service Center went out of their way to help me get the best deal through a warranty.

We took our 2004 Cayenne to Bakersfield Porsche for front - smokemaster70

We took our 2004 Cayenne to Bakersfield Porsche for front suspension issues. The initial cost estimate was quite high but Jason did his best to reduce the amount to a more paletteable level. Jason was also quick to respond to my inquiries. In short very professional!

Las personas que me atendieron s sacomportaron muy - doraortega

Las personas que me atendieron s sacomportaron muy profesional Thais con buenos tratos para la próxima vez no la pienso tanto Gracias Bendiciones

Excellent care as always! - kimi47

Excellent care as always! All service personnel are courteous, welcoming and efficient. I am always confident having my care serviced here. And I love the popcorn!

Huu, was awesome and got my car back quickly and with - KHUIZAR3

Huu, was awesome and got my car back quickly and with little delay or problems

Mr. Morales, who was my Service Advisor, was responsive, - carolyn2604

Mr. Morales, who was my Service Advisor, was responsive, friendly and helpful. The dealership tries hard, but their service department is less than stellar in my experience thus far.

Jaden was professional, knowledgeable and friendly. - Jim

Jaden was professional, knowledgeable and friendly. The service is unique because the mechanic takes a video and is telling the customer what he sees, what is recommended and certain things are looking to him. Love this!

Muy buen servicio de parte de ella muy profesional 👏 - luisrorodolfo

Muy buen servicio de parte de ella muy profesional 👏 muy amable 😊 siempre anda sonriente ☺️ no le pesa dar información. Acerca de los productos

The service Toyota completed was great! - chrsty_binder

The service Toyota completed was great! And the service members were professional, polite, and helpful.

Excellent Service. - Tinker4bell

Excellent Service. I have consistently had positive experiences when bringing my vehicle here. Jose is always courteous and provides clear explanations. My overall experience is always thorough and professional, and I truly appreciate the quality of their work.

I will start this off by saying this is my second car - jjweedman95

I will start this off by saying this is my second car purchase through this Ford dealership. My first vehicle purchase was flawless and the whole reason I went back to purchase a second vehicle. I purchased a Ford Explorer 2020 in February 2024. about a month and a half ago my transmission went out and after a bunch of fiasco and being told different things by different people I finally was able to find out that I did have the lifetime powertrain warranty and that I was covered. I took my car in June 30 give or take a day and they have not started the repair as far as I know as of now today’s date. I was told 5 to 14 days for a transmission repair is what it usually takes on average. I was told no loaner cars. They don’t have a loaner program anymore, but then I was then told that they would look into getting me a rental and would try their best to give me a rental or a loaner vehicle. well, so far I’ve not gotten help on either department and me and my fiancé and my two children have been using one vehicle and really don’t have the means to go and get a rental on their own as of right now, so therefore the dealership helping me out with this would have been a huge plus, especially with how long this is taken and all the crap that I’ve been told and had to endure through this process. I’m very unhappy this time around with the customer service and pretty much being told many things by multiple people there’s been a struggle to use one vehicle this whole time and to be told different things and different dates by individuals. *UPDATE* Well this morning I was contacted by Eddie from poway ford, and he ended up helping me and fixed the issues i was having. I appreciate him helping me get a rental and gave me the set completion date for my repair. I appreciate the extra effort to help come to a resolution time!

Mr Sang was quick and efficient checking me in. - sizant726

Mr Sang was quick and efficient checking me in. Pick up at the end of the day was a little slow.

Excellent service. - NJ San Diego

Excellent service. Provided a loaner car, provided advice on submitting a rebate and completed service within a swift time period.

Everyone so pleasant. - Nszymkow

Everyone so pleasant. They really work to get you in and out on time . They let you know up front the costs.

Steve was the absolute best! - GBK

Steve was the absolute best! He explained everything to me very thoroughly and created a seamless visit.

Ive been working with Jesus Pena on my car for awhile - LISASCHEVYVOLT2018

Ive been working with Jesus Pena on my car for awhile regarding my air conditioning. First my hoses then my other part that started leaking. He has been keeping in contact explaining while I was waiting for the part.

Dan Di Giovanni , is my service representative, I've - Vinnie

Dan Di Giovanni , is my service representative, I've extremely satisfied with the service I received. I feel that Dan listens to the needs of the customer and he goes out of his way to make sure you're satisfied. I value the relationship, thank you.

It took quite awhile but they kept letting me know how - staylor1912

It took quite awhile but they kept letting me know how much longer it would be so that was nice

My experience with Land Rover Cerritos was exceptional. - YOGA.LIFE

My experience with Land Rover Cerritos was exceptional. Gustavo was very helpful and professional. He answered all my questions without hesitation. The purchasing process was done swiftly and without any sort of pressure. My experience was so good that when my daughter was looking for a Defender, I recommended she contact Gustavo and within 24 hours she had the one she wanted and they delivered it to her a couple days later 3 hours away. Excellent customer service!

I had a warranty issue with my 1 year old Escalade and as - SCOTTDARROW

I had a warranty issue with my 1 year old Escalade and as usual Chelsea got me right in and out. Treated like family. Very happy with my service.

Always treated with the greatest respect. - ANGELCPOLLY

Always treated with the greatest respect. My service guy was friendly and funny!! My last few lease jeeps have been with Moss. The service department is the best!!!

Always do good job I trust honda cerritos people are nice - Jose marquez

Always do good job I trust honda cerritos people are nice and willing to help you out

Rey was a great. - HUITRON118

Rey was a great. He was Helpful, quick with info, answers, and updates. I felt very comfortable working with him. Thank you so much for your help!

Vanessa Vazquez was so kind, friendly and informative. - Judy

Vanessa Vazquez was so kind, friendly and informative. Her input was much helpful for me to decide on the next BMW.