2,909 California Used Car Dealers

Candice is the best face to see when you enter a service - Karen

Candice is the best face to see when you enter a service department,very helpful. Always get the best service from norm reeves

Fantastic with all the credit going to Eduardo Milan! - pamelahagan

Fantastic with all the credit going to Eduardo Milan!!! He goes above and beyond to give his customers the best service. Norm Reeves is my “go to” service dealer because of Eduardo. Thank you!!!! Pam Hagan

Brandon an excellent service rep! - TBRECKON

Brandon an excellent service rep! Wiil call him next Time I need service. The only thing I would add is that Hanlees needs a wheel alignment machine for the tundra Toyota’s

I had a good experience with the dealership. - andrewshim16

I had a good experience with the dealership. The location is in a strip of dealerships so it’s easy to find. The showroom floor is very clean and had a nice assortment of M cars to look at. The rest of the facility was great. Overall, I’d rate my experience a 4/5. I wish they were a bit more lenient on the price I was trying to pay for my vehicle but overall I can’t complain.

I when to dealer at 830am for oil change was done at - fp373487

I when to dealer at 830am for oil change was done at 1120am was never contacted that vehicle was done. Was inform would take 2 hours, but took way longer. Gave inform to staff for service mgr to call at 1120 was busy and 619 pm now and did not get call back

Good and quick service helpful service people. - speedy_bobg

Good and quick service helpful service people. Nice comfortable waiting area, plenty of refreshments and comfortable sitting

Covina VW has been exceptional at keeping me up to date - AGUADULCE918

Covina VW has been exceptional at keeping me up to date on service requirements and recalls with my id4. I very much appreciate their service and hospitality.

In and out in a timely manner. - alfredojmuniz

In and out in a timely manner. No surprises. Job well done. Thank you all

I had over $8,000 of warranty work done on my Audi Q7 at - Dbhooks32

I had over $8,000 of warranty work done on my Audi Q7 at this dealership — where I also bought both the car and the warranty — and unfortunately the entire experience was terrible from start to finish. This wasn’t just routine service — my car was in their shop for nearly two weeks, and throughout that time communication was almost nonexistent. My messages went unanswered, and I had to repeatedly follow up just to get basic updates. When my wife finally picked up the car, it was infested with ants. We have never had ants in the car before, and there was no food or reason for it. What makes this worse is that the technician documented the ant issue in their notes but no one bothered to mention it at pickup. That kind of lack of transparency is unacceptable. After $8K of work, I expected at least basic communication, honesty, and care for the vehicle. Instead, this was hands down the worst service experience I’ve had at a car dealer hands down.

Joey was very helpful , he made sure to give us exactly - a.hernandez1970

Joey was very helpful , he made sure to give us exactly what we were looking for , he took his time working with us ! Would recommend joey to anyone looking for a new car !!!

If you are look for a dealership who really cares about - sakura2016

If you are look for a dealership who really cares about their customers, you should not miss this one. Their manager, Cristina and our sales rep. Guillermo, are extremely nice and work hard to help us achieving our goals. I really appreciate their high quality of work and service. My kids love our new car.

Because I do not drive very much anymore, my sales - Karen (a nice one)

Because I do not drive very much anymore, my sales representative, Nick, suggested that I get my first service done after six months instead of waiting until the odometer reached the point where service would be required. I knew that my first service was complimentary, so I drove back to Airport Marina Honda. My service advisor, Manny, was quite sure that waiting for the vehicle would not be a problem since they weren’t very busy. I went into a comfortable customer lounge inside the showroom and worked on some sewing while I waited. The work was completed very quickly, I received my paperwork, and drove home. I explained to Manny that for anything other than just an oil change, I would probably revert back to Scott Robinson Honda in Torrance for my service because I live in Redondo Beach and can get back-and-forth to that dealership’s service department by taking a direct bus that has stops just one block from home. I enjoyed seeing the video of the undercarriage and engine compartment (glad my filters were still clean). Polite, no-nonsense service department personnel were a pleasure to experience. Sure wish it were more concentrated to have ALL my service done here!

Staff was warm and welcoming Chyna was great! - mznilka

Staff was warm and welcoming Chyna was great! We got in immediately and the environment at Folsom Chevrolet was great so waiting was a breeze! Thanks again!!

I believe the impression of a store depends largely on - Mimi

I believe the impression of a store depends largely on the salesperson, and both of the representatives who assisted me were excellent. The manager also knows the key to successful sales. Communication by email was smooth as well. Thank you.

Excellent customer service, did not wait long for service - dougjessflores

Excellent customer service, did not wait long for service to be completed and they kept me informed throughout the process.

Very nice dealership. - Cinder105

Very nice dealership. The finance manager was amazing to work with. The salesman was great too, but did not like being pressured to purchase the service plan.

Absolutely top notch customer service… that service team - 6SDFSD96

Absolutely top notch customer service… that service team is next level. You guys deserve raises… promoting… bonuses… you truly are making the interactions that bring customers back again and again. You are my go to guys for anything service related from here on out. From management all the way down the chain… you’ve earned my respect. Thanks again for everything you do.

Very helpful and was informed the whole time and I knew - Devildog.1990

Very helpful and was informed the whole time and I knew what was going on the whole time with time frame of when truck was going to be done

I wrote a review already. - trakman60

I wrote a review already. It was done the very 1st day of the request.

Doing all the paperwork was not a hassle the problem is - inzunza30

Doing all the paperwork was not a hassle the problem is the vehicle that I purchased has multiple problems I have not been fixed check engine lights went on since I bought it I have an appointment till Tuesday they didn't put a windshield wiper in the back of the window one of the seats has a very big rip that was repaired and now the color is falling off so there's a couple of things wrong with the vehicle. Let's see how fast maintenance department from CarMax gets it fixed

Jacqueline and Acura of Los Angeles are simple the - cehardie

Jacqueline and Acura of Los Angeles are simple the best The services performed on my car were fast and affordable and she kept me posted the whole way!

Sol was extremely helpful during the process of buying my - Vandencaudillo

Sol was extremely helpful during the process of buying my car, it felt easy to talk to her and even easier buying the car.

Experience with the associate that assisted with complete - Lvgolfs

Experience with the associate that assisted with complete respect and enthusiasm for seeing we get the car we want. I commend this young man for his skill with Customer Service 100%. Roy Iswanto and the Manager easily communicating their pride at this. Thanks a Million guys.

Super easy process. - Joshua Dean

Super easy process. Got a car shipped there, scheduled a test drive, met with a sales rep who was very knowledgeable and helpful, Ian, and bought the car.

I think it’s good. - yxz08232006

I think it’s good. The people who work in here are Generous and patience

Efficient, trustworthy, professional, and great price for - claudia.danielsen9

Efficient, trustworthy, professional, and great price for the car! The entire process was wonderful! Happy!

Experience was horrible and would not recommend this - Revelious27

Experience was horrible and would not recommend this dealer to anyone. Very unprofessional and gave me wrong information. Car was not clean or ready despite having an appointment.

I'm sharing my utterly terrible experience with Honda of - Minoo979

I'm sharing my utterly terrible experience with Honda of Downtown Los Angeles so others don't fall into the same trap. My "certified" 2022 Honda Pilot AWD came with a defective door lock that was clearly not inspected. When I returned, they argued the car wasn't like that and refused to provide pictures! This is for a supposedly "certified" vehicle. They eventually exchanged it, but the second Pilot they gave me also had multiple defects: a broken part in the back, a damaged window cover, and a sun visor that wouldn't stay up. The quality control is nonexistent. To top it all off, with an excellent credit score of 797, I was charged a shocking 7.28% APR on my loan. Their own agent admitted this was "very high and unacceptable" for my credit. Their website boasts low rates, but my experience was a complete bait-and-switch. This dealership engaged in deceptive practices, sold me two flawed vehicles, and then hit me with an unfair interest rate. My trust is completely broken. Please, if you're looking for a Honda in the LA area, choose another dealership. #Honda #HondaPilot #DowntownLA #DealershipReview #CarBuyingTips #ConsumerWarning #UnethicalSales #CertifiedPreOwned #HighInterestRate #LosAngeles

Had a great buying experience with Daryl . - JessJack

Had a great buying experience with Daryl . Even in the pouring rain he made sure to secure my new plates on safely . Thanks !

Trust issues are more expensive than most, and I'm not - kmoconnor910

Trust issues are more expensive than most, and I'm not sure they are honest.