2,909 California Used Car Dealers

Everyone here is awesome! - KARINA.MOMARY

Everyone here is awesome! Super helpful as well. They got my car in right away and detailed my car when I picked it up.

I was very impressed with Daniel Lupton. - villa.artsr

I was very impressed with Daniel Lupton. He went out of his way to negotiate an excellent deal on a Ranger, only for me to change my mind the morning I went in to sign the documents. Without any hesitation, he helped me negotiate a another deal on a Bronco. Thank you Daniel.

Christian in service is EXCELLENT! - DOLLY

Christian in service is EXCELLENT! Oil Stop had made a huge error and put the wrong plugs in so car was leaking oil. Christian went out of his way to ensure all specific verbiage was on my receipt so I could get reimbursed by Oil Stop. He is an asset to this company and needs to be recognized for such!!

My salesman Juan was super helpful and treated my family - ALANNA_HMK

My salesman Juan was super helpful and treated my family i right .. definitely will be back

We had a great purchasing experience with Charles Chavez. - Megan

We had a great purchasing experience with Charles Chavez. He helped us choose our new family vehicle! And then the paperwork process was so quick and easy.

12 minutes ago New Do not purchase or lease from this - alex

12 minutes ago New Do not purchase or lease from this place. Absolutely zero customer service after sales. Stay away. Sales person went AWOL and MIA when we needed help. The best they can do is to respond on social media that they regret our experience and wants to reach out to help. They are unwilling to help and will try to avoid responsibility. DO NOT BUY OR LEASE ANYTHING HERE.

The hardest part about this was waiting for my car too - ozzysmema

The hardest part about this was waiting for my car too arive from Louisiana once it was here Mateo sounded almost excited as I was. The buying process was vey quick. I LOVE my Jeep Cherokee Limited

My experience with Carmax it’s been all always the best. - Sergio M

My experience with Carmax it’s been all always the best. In and. Out and no time. Thank you

I have bought 5 cars in my life and never have I - alejandro.ramirez.ar

I have bought 5 cars in my life and never have I experienced something like CarMax. Miguel del Rio from sales and his manager from the San Jose CarMax provided excellent customer service. The buying process was very simple and straightforward. I love the 24 hour test drive, the refund policy and the warranties. I will buy here again in a heartbeat.

I was very impressed with the facility. - jeffkclark

I was very impressed with the facility. It was clean and orderly with a great selection of vehicles. The staff went above and beyond. My truck had a full tank of gas when I left.

I went to car max looking for a car. - Patriciam

I went to car max looking for a car. I knew what car i had in mind and when I explained it to Peter. He found the exact car that I was looking for my experience with carmax, was no pressure. I definitely would recommend carmex to friends and family and my next vehicle

Courte, friendly and knowledgeable. - Santinandrew

Courte, friendly and knowledgeable... understanding staff made process easy and quick... need to exercise better check ups on available stock.

There were a few things that were not up to standard - Fishbonesf

There were a few things that were not up to standard during the buying and receiving process but Carmax stepped up and do far they’ve made everything right. Overall I’m happy with the car and Carmax’s customer service.

Staff was professional and detailed on what’s going to - MIKEG.49ERS

Staff was professional and detailed on what’s going to happen. Finished before quoted time and did a great job.

I drove from Orange County to Ventura, California to see - Mtg16160

I drove from Orange County to Ventura, California to see what they had to offer based on an ad for a new Jeep. Even with the discount it was a little more than I wanted to pay. So I bought a used Sahara, a beautiful black Jeep Wrangler. There was an issue with the steering having too much play. It doesn't appear to be a recall, but Crown has agreed to fix it There was a recall on an issue with the vattery, it is a hybrid. Crown already fixed that. My salesman, Jorge was excellent. Friendly, not at all pushy, negotiated what I felt was a fair price for the vehicle, and something I was comfortable paying. I go tomorrow to have the steering fixed. I will let this review know how it goes. Otherwise, I would recommend this dealership. And of course, will always recommend anyone dealing with buying especially a used vehicle. Go with some knowledge and get everything in writing. Be adamant. And don't buy something if you don't feel good about it. I'm so far extremely happy. Thank you Crown and I'll see you tomorrow. Mary Todd Goldmann Anaheim, Ca

the service advisor Stephanie Villegas is dishonest, - doraballadares.db

the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success.

I’ve had this problem with my car for the last four - JOYLOVE1999

I’ve had this problem with my car for the last four years. It’s like every year some I’ve had to replace the battery and nobody can figure out why they said initially I didn’t drop the car off that it wasn’t charging this young man assisted me in figuring out what the problem was and getting it fixed we just gotta wait and see what if what he Had. The team do works and if you did perfect if it didn’t, then I will be back in your business to discuss the battery issue again.

Kevin very helpful. - cwp3

Kevin very helpful. Vehicle was finished on time. Great communication on estimate and timing. I’ll be back to Simi for next maintenance

What started as a promising visit ended with lies and - plbertol

What started as a promising visit ended with lies and unkept promises. They could not deliver on what they promised but it was because they tried to hide added costs for services that were never asked for yet were disclosed as being "included" with the car. We have had this car for 2 weeks now and we still have not secured financing because of these costs they keep trying to add in to the loan! Finally, the sticker prices on the used cars here are at least 3k higher than competitors on the same street. Sadly, we just don't see being able to recommend or do business here again. It's a good thing we happen to like the vehicle we purchased (or at least think we purchased).

From start to finish… Excellent service. - tweetyhurd007

From start to finish… Excellent service. I have no need to go anywhere else. Great job

Convenient location, sales staff -Chanthyda, Mike & Jaime - Rose

Convenient location, sales staff -Chanthyda, Mike & Jaime very accommodating, friendly and great service! It was a long process though which is understandable.

Very professional, the staff was very kind, I am very - Evelynrizzo

Very professional, the staff was very kind, I am very satisfied. Thanks to all. They have a nice costumer service.

I recently had the pleasure of working with a car - Alexcastro444555

I recently had the pleasure of working with a car salesman named Ivan who truly went above and beyond. He was Incredibly helpful in securing a payment plan that fit my budget. The exceptional service didn't stop there. He answered all my questions and made sure I left satisfied. Highly recommend asking for Ivan if looking to buy a car from them!

The service writer was very professional and the vehicle - ken

The service writer was very professional and the vehicle was finished in a timely manner. The truck was very clean when I picked it up.

This dealer was great at helping me find the perfect car - frankchave49

This dealer was great at helping me find the perfect car for the whole family! Thanks to Mario Hernandez, from the Sales Department, I got the best possible deal on my car. Two thumbs up, I am very satisfied.

I worked with Sales Associate Gavin and Manager Simone to - heppa1x

I worked with Sales Associate Gavin and Manager Simone to purchase a used 2023 Camry. I verbally denied all optional packages, but my sales contract included both Sky Force ($1495) and MVP VSC Vehicle Protection Plan ($3600). I completed a Service Contract Cancellation form in regard to the Vehicle Protection Plan, and I am hoping to receive full reimbursement. But I am told the Sky Force (vehicle tracker) is installed on the vehicle and is not optional. My contract wording states: "The following goods and services ar e NOT required as a condition to obtaining financing terms for the purchase of the Vehicle. Optional Theft Deterrent Device(s) :(1) Sky Force SVR Used. In speaking to Simone, I am not given the option of cancelling Sky Force. This dealership has a Better Business Bureau (BBB) rating of D+.

It was a good experience, Justin was a great employee of - anajarro897

It was a good experience, Justin was a great employee of Carmax. The only thing I didn't appreciate. I got a flat tire a week later and when I got it patch briefly, before getting it replaced. The tire shop showed me that the tire had already been patched before. So I was lied too, when I was told that the tires were new!

Car had alot more scratches then advertised noticed - Perezbyron903

Car had alot more scratches then advertised noticed afterwords. Interior of car was well taken care of

Matthew is very knowledgeable, patient, honest and - Ghkuo2019

Matthew is very knowledgeable, patient, honest and helpful to us throughout the process of purchasing a new Lexus RX350. .We were very pleased with his services. Geehong Kuo

They were kind when arriving to car lot they asked me - Jacqueline.holland40

They were kind when arriving to car lot they asked me what I was interested in and gave me a variety of vehicles to choose from, and it helped me purchase a vehicle within 2 hours and my overall experience is very satisfied with purchase!