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Great service - LAURENN23
Randy and Tony went above and beyond to find me my next car! Not only did They take the time to understand what I wanted and found it quick so I want waiting forever and it met all my needs. When it came to signing it was fast and easy!L they made it a point to make sure my time at the dealership was well spent and not unnecessarily wasting my time! Thank you both for all your work finding me the perfect jeep!
Top Reviewed Specialists At This Dealership
Adolfo was an excellent salesman. Worked with us with... - Kerwin_william
Adolfo was an excellent salesman. Worked with us with showing us around to different vehicles. Very knowledgeable with all ram products and what they have to offer! Would recommend him to anyone and will do further business with him and Perkins motors in the future
Home Warranty Service - Jeep Cherokee Traihawk
My recall warranty service for my Jeep Cherokee was performed by Joe Segura. He was early by his scheduled time which was great. He was very polite and informative as to the service he was providing, and listened to my personal concerns on the transmission performance, which is what the recall pertained too. He explained what the download would affect in the transmission operation and should clear up my concerns. He was absolutely professional and yet very personable. High 5555,s to Joe. Great Job!
Internet Sales Manager
Buying truck - Tpw
Connor was awesome. He was a great help and knowledgeable. Highly recommend him.
The negotiations went well. Willing to work with me and my budget.
Internet Sales Manager
Sales & leasing Consultant
Excellent service!! - Wickham Family
One of the best experience on buying a vehicle that we have had. Our sales agent in the whole team was very knowledgeable on the vehicle that we had bought.
Relaxed and fun - Eric
5star rating Kenny was great listening to me carefully never asking me to repeat myself as I have a speech inpeadiment in short he rocks
Vacation saved - Bill
Our car broke down on Interstate 70 on Saturday afternoon.Triple A arranged a tow and put us in contact with Transwest. Shelby arranged to have our car looked at first thing Monday morning.
Chris got us in right away on Monday morning at got alternator replaced under factory recall and replaced bad battery and we were out of there and on the road by 10:30.
My husband and I dropped off my Pacifica to do some work.... - Luna1
My husband and I dropped off my Pacifica to do some work. I was waiting out in my husbands car while he went in to drop the keys off. I saw Craig come out and back over a curb with my car. My husband went back in and confronted Craig and he admitted he did that without an apology. I was very disappointed they treated my car that way when they didn't think we were watching.
Good company, good people and good experience. Easy to... - Goffar
Good company, good people and good experience. Easy to work with. Answered any questions I had answered honest and forth coming.will talk to them again if I am in the market for a different vehicle.
The experience provided was great from the beginning.... - mtrinchetto
The experience provided was great from the beginning. Prior to arriving, I had shopped around and ran into dishonest sales tactics and games. When I finally came to Fort Collins Dodge Ram Chrysler Jeep the associates there were professional and a pleasure to deal with.
Spent $600 for 2 replacement keys, they couldn't figure... - Tom
Spent $600 for 2 replacement keys, they couldn't figure out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us push it on the dolly and said no, he had to help a customer.
Ray was Pleasure to with with he worked hard to get me... - cougar11271
Ray was Pleasure to with with he worked hard to get me what I wanted.I would recommend his expertise to my family and friends.
Liars and very rude and very unprofessional. They wont... - Sickofasking
Liars and very rude and very unprofessional. They wont stop sending me letters in the mail to buy a car I no longer own. I've asked time and time again to be taken off their list but never happens. They dont do it and they will hang up on me mid conversation like ALEX the sales manager did today when I asked him.
During the worst time of my life everyone there was very... - Shera
During the worst time of my life everyone there was very compassionate and took care of my every need. The extra step you took was much appreciated, Thank you so very much!!
Best place in the county to purchase a vehicle!! - ONLY place in town to purchase a vehicle
I have lived in Salida for 18 years and have purchased vehicles for a lot of those years at Town and Country. Ron Taylor is the best to work with, very professional and will do what’s best for you!! Highly recommend him and Town and Country!!
Fast, easy, competitive and honest - LeadMack
Worked with Kelly - would highly recommend him. Easy going, honest, not pushy, but works with you to get the deal you are comfortable with. Treats his customers just like he would like to be treated. He doesn't sell you a vehicle, you buy a vehicle with his assistance.
Nice surprise - AlecHarper194
My wife's 2013 Jeep Grand Cherokee's "4WD Service" light went on a couple of weeks ago. With 116k miles on this wonderful vehicle, we figured this one had the potential to be an expensive service call. It was expensive, but the way in which Jon Earl (our service advisor) handled it made all of the difference. Sensing our dread, this young man took the time to be polite, to listen, and to assure us that he would do everything he could to get to the bottom of this issue quickly. In all aspects of our interaction with Jon, we were treated politely, the issue was explained in-depth, and in the end not only had they cleared a recall item (a nice surprise), but the final bill came in lower than quoted.
At a time when old fashioned politeness and professionalism seem to be things of the past, my wife and I were nicely surprised in our interaction with Mr. Earl. I would highly recommend this dealership's service department to others seeking a good experience.
Express oil and lube - Ronnie Ram
Excellent service and excellent staff. Speedy and fast reliable service from friendly people. Great price for great service plus I had a coupon for oil change which makes my wife extremely happy.
Wonderful service from Chuck W - Sporty
I felt very comfortable buying my Jeep Cherokee from Chuck Wytias. He is knowledgeable,
Professional and not your “pushy salesman” it was a very relaxing experience. I have friends
that have recommended him and now, I will definitely recommend him. I’m very satisfied with
my new Cherokee.
Bad Customer Service - bjarocki
I brought our Jeep in to have its engine looked at, as it was making an odd noise and still under warranty. The dealership fixed the issue, but failed to mention that they were going to have to change the oil. The Jeep got an oil change that included MOA the day before, and then the dealership drained it all out. I asked them to replace the MOA since the oil change wasnt part of the service and didnt know it would have to happen and they refused to do so.
Its only a $17 difference or so, but you would think that the dealership would gladly replace the MOA they disposed of rather than put up a fight about it. Lost my future business for sure.
Avoid like the Plague - Expat444
Sold me a car that passed their inspection, check engine light came on within 4 hours, I found a replacement at a different Auto Nation dealer, I signed the quote they sent me and they agreed to get that car transported for me to buy.
Other dealer sold the car, they asked if I was interested in lower specification more expensive alternatives, funnily enough I said no.
No apology, no response from dealership GM, no attempt at customer service, they get 1 star as they refunded my deposit.
Won't honor coupons from their own website - ibg1480
Called for an oil change and was told they stopped offering the 3 pack deal "2 or 3 years ago". I just used their own site and had the coupon emailed to my address. Snotty service writer, just wanted to get off the phone. Seems to be right in line with the other reviews posted here.
not too happy.. - 12345
I wouldn't buy another vehicle from this didn't even inspect it before they sold it to me. I did some research all they did is slap a sticker on the front window and called good, I have a paper trail to prove it to. and I had to fight with them to fix a couple of thing but I had to buy all the parts and there are still parts have to buy and replace.and it a three year old vehicle...they didn't offer me any comp like oil changes stuff like ...pretty much they told to we can't do anything so yea..service ok but I wouldn't let them do anything but oil changes and that about it ....
HORRIBLE Experience with a fine ending - Denver
HORRIBLE Experience with a fine ending. First of all we had a recall so we had to go to the dealership, we had been here one time before and thought it was good so we went back. We made an appointment a month ahead for a catalytic converter recall and I asked for an estimate for back windows. The person never told me there was any cost for the quote. Drop off was normal and then we waited. We received a call the next day saying our car might not be ready they would need more time. On the 2nd day they had it I received a call it was not going to be ready by the end of that day either, they needed parts, they were 24 hours behind. On day 3 they called again, this time to tell me there was $2700 of additional work our Jeep needed but we could purchase an extended warranty from them if we wanted, also it was $400 for the window repair and did we want to proceed with that repair. We told him no thanks not today. He called back again and said the car was actually ready now. ?? When we arrived to pick up the car that was in for a recall we had a $145 bill, this was the cost for the quote we were never told about, not when we booked the appointment, not when I spoke to the service department on at least 5 different occasions in the 3 days they had our vehicle. I left flustered, getting into my car there was paint on the door, the seat, the steering wheel and the passenger seat!! What? The very nice kid in the service area, Daniel, worked to get all the paint out of our car. We had nothing painted so why there was now paint IN our car was a mystery. Driving home our car now smelled like burning marshmallows and rotten eggs obviously when I got home my husband called to speak to a manager. He was on hold for 10 minutes before being told they were all in a meeting and he would call him back. Not getting a call back, my husband drove back there and spoke to Matt, the manager on duty. The only reason this review is 2 stars and not 1 star is that Matt agreed we should have been informed there was a cost for the estimate up front and not surprised at pick up. Oh and the burnt marshmallow rotten egg smell is totally normal with a new catalytic converter and we should have been told at pick-up, no answer about the paint. ?? Bottom line, the turnaround time to repair our car was 3 days!, the communication was beyond terrible, there was paint IN our car which had to be cleaned up and we were overcharged. Had my husband not driven back there we would not have been refunded. Just go somewhere else and save yourself a ton of hassle.
Bought a jeep wrangle and was talked into the extended... - Mike.hester
Bought a jeep wrangle and was talked into the extended warranty with the deal that if we dont use it during the warranty period we get it back. Still in factory warranty and scheduled an appointment. The had the jeep for 5 hour and when my wife went to pick it up they had not touched it and said they couldn't get to it that day and wanted her to leave it over night. Not sure how many people just have a spare car to drive around buy we dont. We only have one car per driver. They were rude and had the attitude it was our problem not theirs for being so incompetent they couldn't tell her when she dropped it off at the scheduled time that they were behind. Better yet call us before we drive an hour to drop it off. I am glad I found out how bad their customer service is now because I will he in the market for another car next year and know where not to go. Please take my advise and go anywhere but Auto Naition.
2014 jeep grand cherokee air compressor replacement - ken
Replaced air compressor on 2014 grand Cherokee Overland. charged $2000 for compressor. OEM replacements range in price $300-$1000. Did not give us the option to choose. Rip off crooks delux.
Oil change charge double that of other vendors.
Buyer be ware if you go here. Abusive pricing.
New Management very Impressive - Rockies Girl
I was shocked when I saw the dealership under new management. The lot is so full of great car options and the new sales team really impressed me with their professionalism. Looking forward to buying my next car there.
Larry H. Miller Chrysler Dodge Jeep Ram 104th
Prestige Chrysler Dodge Jeep