Service - CVH21358
It was an awesome experience, my car was picked up, serviced and returned. All the items that I requested be checked/repaired were completed. I was extremely satisfied with all individuals involved. Thank you so much!
Top Reviewed Specialists At This Dealership
Client Portfolio Manager
Excellent experience - Scott
My salesman Matt iwas very knowledgeable about the Fusion I purchased and has remained readily available and happy to help with a few follow up items and questions I have had since purchasing.
Senior Sales Consultant
Place to go for great pre-owned car! - Blanca
Pedro O. was very helpful and patient. We had lots of options and were able to test drive whatever we wanted. Thanks to the 2 managers in front office and for David in finance. We will definitely return here for future purchases
Wonderful experience; pleasantly surprised - NHowd
Our purchase of a New 2018 Ford Escape sits at the top of our list of purchasing experiences. Brad Howell was helpful, knowledgeable and quick to respond to any questions I had. I made it clear befoe I came in that I wasn't planning to buy on my first visit. Brad didn't pressure me at all; showed me the Escape and detailed all the wonderful features and upgrades from my 2016 Escape. He provided a written estimate, which included factory incentives, a dealer discount and a very fair value for my trade-in - an "out-the-door" price with no surprises! I took it home and discussed with my husband. We returned the next day to close the deal. Chris Hamrick was also very helpful and found me better financing than we expected. He was pleasant, and walked me through the paperwork step by step. We are so happy with the price we paid, the vehicle we purchased and the service we received. I highly recommend Brad Howell and Chris Hamrick at Rountree-Moore Ford.
Internet Sales Specialist
Loyal 96 year old customer! - louise1922
I have been a very loyal customer of this dealership for many years. I am 96 yrs of age and have had many Lincoln Town Cars in my life.
The service people are always helpful and looking out for my safety and well being.
Dave Adams and Phillip Simon are star representatives of Schumacher Lincoln of Delray
Certified Sales Specialist
"Great Experience" - tania williams
We needed to get a used car that fit within our budget. Our sales person Adam Armanios was extremely helpful and knowledgeable. He helped us find exactly what we were looking for. This was the best experience we have ever had buying a car. I would definitely come back to them when we are ready to purchase another vehicle!
Great service and friendly staff - Charlie1036
Tim Sweeney worked hard at getting what we wanted, very friendly and outgoing. We got a deal of a lifetime on a 2015 Mercedes. Fantastic!
Awesome salesman! - Emily Matarazzo
This particular salesman is so precious! He could sell the wallpaper off the wall! I've driven Camaros all my life and for me to consider a Lincoln was a lot for me. He calls himself Buddy Freddy and the last time I talked to him was in 1997, and you couldn't have hired a more competent and knowledgeable man! It's too bad he's married, I wouldn't mind him for a husband myself! Kudos to you New Port Lincoln!! 🚗🚘
very pleased - Brenda H
I stopped in and was greeted by Larry. Very polite and not a pushy sales person. He listened to what I wanted and only showed me what I asked for. The buying process was easy and I learned all the features my new car had to offer. I didn't feel rushed and would definitely but from them again and recommend Larry to anyone looking for a new car.
How easy Plaza is to work with - 123
We told them what we wanted regarding model, features, colors, and they made it happen with no sales closing techniques, just honest to the point good business practices, no haggling, no bait and switch, no false promises. And painless, . Don't buy a Lincoln anywhere else.
Looking for my Dreamcar. Frankie Liu found me just that. - Ryan8388
Thank you Frankie Liu for your professionalism and for your time getting me what I was looking for. He is an Exellent rep and person
Very pleasant experience-treated like you would like - carguypacker
Was treated very nice and pleasant as a customer.Keri Trexler at Al Packer Lincoln was a delight and did everything called for.She was just great.
Recent Car Lease - Clark
We were very happy with the lease purchase experience at Alex Karras, and working with Tony DiBello was an absolute pleasure, as was our experience with the Sales Manager, Tony. Could not have been treated better!
Good experience - person
Nice dealership. The place is friendly and look nice. I am having a very nice experience with Lincoln MKC. Sales person Augusto Rodriguez was knowledgeable and pleasant to work with.
worst experience ever - ronthecarguy
Was never even told what the price of the car would be, had to call 4 times to get a call from my salesmen. after I bought the car it took 2 weeks to get a paint chip and window tint done. they tried to give my car back with the worst paint work ive ever seen. then at 1600 miles the roof started leaking! ITS A HARD TOP! after yet another 2 weeks with out my car, they damaged the interior trying to fix the water leak and when I called them on it, i was kicked out and told if I didn't take my damaged car they would do a repo on me. I wouldn't recommend them to anyone ever.
I LOVE PARK LINCOLN SERVICE CENTER!!!!! - Jackie Loves Park Lincoln!
If you want to be treated like royalty and always feel totally safe driving your car, buy a Lincoln and ALWAYS TAKE IT TO PARKS LINCOLN SERVICE CENTER. they are the most knowledgeable and caring team of people in the business. I’m a Realtor and my car must be dependable. Bob Winestock is the manager and he heads the service center with top shelf SERVICE. This is why I LOVE PARK LINCOLN SERVICE.
Car buying experience - Froden
My car buying experience was excellent from start to finish. Jerry and staff made it extremely easy for me to make my final decision. I've purchased 6 cars from Autonation and I intend on purchasing more in the near future. I will definitely make sure I tell everyone about my experience.
Waste of time - No
I made an appointment at 8am for two recall issues on my 2018 Dodge Ram. I explained at the time that i would have to wait for the repair and was told it would take an hour to complete. My vehicle sat for over an hour before anyone looked at it. Apparently the appointments are to make life easier for Bay Dodge ant NOT the customers
"A great car buying experience" - oscarssss
On my visit last week. Adam Armanios was extremely helpful in showing me all of my options. The two people that worked with me from the finance department were extremely helpful. I love my new car!!!! I would recommend this dealership.
Got me good on a used car, don’t make my mistake. - Rippedoff
Bought a used 2013 Lincoln Navigator 9 months ago which no longer meets our needs. Brought to dealer to sell back and now car has depreciated over 10,000. Plus all the money for dealer fees, taxes, and down payment. Thank you Germain for being such shady car salesman. I hope your satisfied knowing you have now put my family in this situation. You should have stepped up and made it right. You could have helped achieve my payoff and still been able to make $4,000. On the used car but that’s not enough for you. I am not an avid review writer but I hope my reviews of your dealerships actual practices save just one family from being in the position we are in.
Poor customer service - Ren
Pines Ford has never offered me a coupon or a car wash when servicing my car. Also, they charge way more than Ft. Lauderdale and Metro Ford in Miami. I needed a new key FOB. Pines quoted me $325.00 , I paid $100.00 less with programing and all at Metro Ford. Got tires, oil change and breaks a coupon book to use towards today’s service an a car wash!
Bye bye Pines Ford
(IMO) Truly a REPEAT failure in every respect new car sales - georoberts556
In my opinion (IMO), this dealership and its executive management is HORRIBLE.
IMO Their ads misrepresent their cars.
IMO Their personnel misrepresent cars, or at the very least do not even attempt to understand the
equipment level of their lincoln cars.
IMO And after your drive hours to look at a car, it is nothing like the ad they generated.
IMO Then they instantly point out that all their ads are subject to an excuse statement for errors (as if they rely on that excuse daily) when caught in the IMO 'bait and switch event'. Or they say they had another one
like the ad but it sold. Only one problem, the car in the misrepresenting ad had the VIN listed. There was no other car, the VIN stated was the mis-represented car.
And the executive management team has no effective corrective action, other to offer to sell
you the misrepresented car or something else (the one you never wanted) at 2 % off! As if I wanted to buy a car after wasting multiple trips to the dealership.
I suggest you go elsewhere. ANYWHERE ELSE.
Service Dept.. Oil Change. Good Experience - Carrie, Ford Lover
I chose Parks Lincoln for bringing my new Ford Escape in for it's first oil change. It's location is close to where I live. Where I purchased the Escape is in Apopka, quite a distance farther for just an oil change. I called the Service Dept. the day before to make an appointment, and was able to get in the next day, at the time that I wanted to come in. When I arrived, I parked my car, and went into the customer area of the Service Dept. The lady who works at the front desk was friendly, and invited me to have a cup of coffee, and said that the Service Advisor, Traci, would be right with me. Traci, the Service Advisor, is cheerful, and took care of everything. She made everything go smoothly, from the beginning to the finish. I really appreciated the vacuum cleaning of interior, and the car wash included in the service. I felt good about going to Parks Lincoln.
Great experience - Lizzieblouir
My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing the two of them worked hard to get us a great deal! We are so appreciative of their hard work.
My favorite dealership. - RobtPJ
I have bought many new cars in my life from Mazda, Ford, Porsche, & Lincoln. This is the best dealership I have ever experienced. I have always been treated in a courteous & professional manor. Any needs, or concerns, that I have ever had have always been completed to my satisfaction. From sales to service, I give them an A+. Robert P. Jones
Five Star Servicd - Bob92018
9/17/18 - The driver side door handle on my 2007 MKZ was broken/inoperative. The service manager Bob and the technician Kevin, who did the repair, immediately understood what the problem was and took care of it promptly and very professionally. Always appreciate the courtesy and quality of service that the Jenkins Lincoln team (service managers and technicians) exhibit.
Unprofessional Sales Tactics - gforrest
Our 2011 Lincoln MKZ was part of the Takata Air Bag Recall. I received a call from the sales dept saying Lincoln was giving a $5,000 discount, in addition to other rebates, for this inconvenience. We came in shopping for a new MKX SUV. We came in and Patricia showed us several cars and we agreed to return the next afternoon to test drive one for 2-3 days. Next day we met with Patricia and Morris, the Sales Manager. The $5,000 incentive was no longer available according to Morris. He also gave us an insulting offer on our 2011 MKZ, which has always been serviced at this dealership. He told us Lincoln did not hold it’s resale value and did not even try to rework any numbers. He said we could take the new MKX for a 3 day test, which we declined. Why would we buy another Lincoln product if they didn’t retain any value. We left and have just taken delivery on our new Honda Pilot Elite. North Fl Lincoln service dept is top notch, but sales is definitely not.
Would Never Again Do Business Here! - Female Car Savvy Buyer
I signed a transfer request and even agreed to a $500 deposit to these low-life salesmen to have a car brought here from a sister dealership in Orlando. I did everything I was asked and then they called to tell me the car I wanted to drive had SOLD! Turns out Brooksville AutoNation
Is not an honest broker! Surprise! That car I wanted transferred is NOT SOLD after all! It is still available in Orlando and Brooksville
auto Nations Doug lied to me! This is why people hate used car salesmen! The reputation of this dealership is minus 10! They lie to your face and I say, do not do business with them!
POOR SERVICE AND STAFF - proftax1111
SALES PEOPLE NOT KNOWLEDGABLE NOR DO THEY REPRESENT AL PACKER CORRECTLY. I WALKED AWAY FROM THE DEALERSHIP AS I FELT IT WAS VERY UNPROFESSIONAL. I WAS DISGUSTED WITH HOW I WAS TREATED!!!
Purchase a 2013 Infiniti in March, 2018 - nothappy,ann26
This purchase happen in March 2018 in the name of Aaron and Annie Mitchell, spoke with over Tammie in title and registration, as well as others including customer service, It is over a month and still have not receive the tag. It was state being over knighted 2 weeks ago and have not received it yet to this day. That is very in professional. Let countless messages and nothing has been done. Driving with a expired tag, that's not cool in this day and time for a African American.
Financial Services Manager
Bozard Ford Lincoln
Lincoln Brand Specialist
Internet Sales Manager
Sales and Lincoln Specialist