I know this is long winded, but our experience covers - dlochranjr
I know this is long winded, but our experience covers all the Lincoln dealerships in Jacksonville and one in Orlando area.
We live full time in a 40ft motorhome and travel around the country. Our pickup truck has been very dependable. We decided to buy a new vehicle to tow behind our motorhome. At the time we were in Orlando headed back to Jacksonville. Our choice was the Jeep Summit, Lincoln Nautilus or a four-wheel drive pickup. We looked at a used 2025 Jeep Summit it was nice then we stopped at a Lincoln dealer and was blown away. Once we got to Saint Augustine Lincoln that was it. Here's how we got there.
We stopped at Orlando Lincoln and was greeted by a nice man that started showing us the most expensive car on the lot. I asked if he had any other less expensive Nautilus's that was towable. he said no.
Next day we hit every Jacksonville Lincoln dealer in the area.
The first stop, North Florida Lincoln. The saleswoman knew nothing about the Nautilus. she argued with me that it wasn't flat towable. I asked her how long she was selling cars. Nine years she replied. But yet she knew nothing about the Nautilus so we left. Our next stop was Auto nation Lincoln.
This time we called ahead and asked for an experienced salesman. They said no problem. We arrived asked for the salesman that was supposed to be waiting for us and gave us another salesman a young man that just started selling cars for the Ford dealer next door. Every time we would ask a question he had to go ask the senior salesman. The young man then told us he sold Fords not Lincolns. Finally, the senior salesman came out to us and was a huge talker. He was the kind of salesman nobody wants to deal with. he talked nonstop about everything except the car. He to only wanted to sell us the most expensive car on the lot. Nothing else was available. Or was awaiting a recall.
We went home. and my wife asked if there were any other car dealers in the aera. Then I found Bozard Lincoln.
When we got to Bozard Lincoln, we were greeted by Jim Duran who was very nicely dressed, clean and looked like he was ready for a day's work. He asked what we were looking for and I told him a flat towable Nautilus. He then told us there was three models to choose from but to be towable it would have to be a hybrid. I asked to see all three models. He found three and went in to get the keys. We climbed into the Premier and he instantly told us that he didn't know everything because he actually wasn't a salesman. He answered what he could until his brand ambassador, Mike Jones was available to assist us. He was another man that was dressed for work. Mike knew everything about the car except how to put it in neutral for towing. My wife taught him that. I was leaning towards the Nautilus Black Label. My wife wasn't sold on the Black Label. She told Mike what she liked about the Black Label. Sunroof, cooled seats, and some other options. Mike told my wife that they had a Premire that had those options. She looked at it and instantly feel in love with the car. The car we picked was not able to be purchased because it had a recall that needed to be addresse but they were able to get us into a different car just like the recalled vehicle we wanted. It was located someplace else. We took a loner car back to Jacksonville and a few days later Mike brought us our brand-new 2026 Lincoln Nautilus Premier 2. If you are in need of a luxury mid-size SUV go and find Jim Duran and Mike Jones at Bozard Lincoln in Saint Augustine Fl. If you don't you will be very disappointed.
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