Great people. Great deals. - GCLARK210
They have what you want. And usually the deal that you want to go with it. Everyone is very helpful. Finance manager Rick Garcia is superior.
Top Reviewed Specialists At This Dealership
Client Portfolio Manager
Best experience we've ever had buying a new vehicle - Chris W.
We had been to numerous dealerships looking and test driving different types of vehicles, Parks Ford was the Best. We showed up at Parks Ford where Ray showed us a 2018 Expedition. He impressed us on how much he knew about the vehicle, Ray answered all our questions, and went with us on a test drive. We decided to buy the Expedition and were driving it off the lot in a few hours.
Senior Sales Consultant
Service - Faith
I give your dealership a five star because the staff are true professionals, very informative and keep you up to date about your vehicle the time frame and always thanking you for your patients. During your wait time you also serve your customers danish and coffee and a nice clean waiting area, what a good way to impress your customers. Keep up the good work.
Car sale - Jmartinez14
Zach is the man love this dude. Will recommend family and friends to him. Me and my wife bought cars from him. Thanks Zach Love ya
Excellent experience! - Kenneth Roder
Thank you Justin Gonzalez (salesman) and Stephen Jones (manager) for making my buying experience of my new 2018 Ford Transit so smooth and easy. I will recommend you guys any day!
Great deal on luxury - Tony
Lincoln was recommended to me to look at, as my old lease was about to expire. Got a great deal on this 2018 MKC. I was leaning toward another brand but after a test drive in this, I fell in love. Wife loves it too. Salesman Joe Tucker took care of the deal and my payments were less then my old, non-luxury vehicle lease. The color is as rich looking as the interior leather. Finance guy was great also, no games. Thanks Schumacher, great cars, great staff.
Certified Sales Specialist
Certified Product Specialist
AMAZING CUSTOMER SERVICE!!! - Cj0813
Where to start!
A: I came in there with a 2012 Hyundai veloster with 125ishk Miles and told them i was wanting a sporty looking hatchback they showed me a few cars and ended with a feista not only did he make sure i was completely happy with the car he fought to get my payments as low as the dealership was allowed to make i
B: went to go get my windows tinted and i work 12pm to 9pm and they told me to come in at 11:30am and they will drive me to my job and drop my car off and hand my keys to security when it was done they literally went out of there way to get what i needed done quick easy and super convenient
Knowledgeable, friendly - annmarie
Very willing to make the best deal possible. Jeff was very knowledge and it was a pleasure to work with him. Our MKX is beautiful.
fantastic service - Leroy
have been coming to beck ford for servicng and repairs for the last 8 years. never have I had other than fantastic experience. Jeremy , Jeff & crew hasve always treated me as I was their only customer.
Awesome salesman! - Emily Matarazzo
This particular salesman is so precious! He could sell the wallpaper off the wall! I've driven Camaros all my life and for me to consider a Lincoln was a lot for me. He calls himself Buddy Freddy and the last time I talked to him was in 1997, and you couldn't have hired a more competent and knowledgeable man! It's too bad he's married, I wouldn't mind him for a husband myself! Kudos to you New Port Lincoln!! 🚗🚘
very pleased - Brenda H
I stopped in and was greeted by Larry. Very polite and not a pushy sales person. He listened to what I wanted and only showed me what I asked for. The buying process was easy and I learned all the features my new car had to offer. I didn't feel rushed and would definitely but from them again and recommend Larry to anyone looking for a new car.
Recent Car Lease - Clark
We were very happy with the lease purchase experience at Alex Karras, and working with Tony DiBello was an absolute pleasure, as was our experience with the Sales Manager, Tony. Could not have been treated better!
worst experience ever - ronthecarguy
Was never even told what the price of the car would be, had to call 4 times to get a call from my salesmen. after I bought the car it took 2 weeks to get a paint chip and window tint done. they tried to give my car back with the worst paint work ive ever seen. then at 1600 miles the roof started leaking! ITS A HARD TOP! after yet another 2 weeks with out my car, they damaged the interior trying to fix the water leak and when I called them on it, i was kicked out and told if I didn't take my damaged car they would do a repo on me. I wouldn't recommend them to anyone ever.
Excellent Service Department - Dave
All staff are customer oriented, friendly, and helpful. Tommy Collins was my rep and was outstanding - very efficient and friendly. And he's a USMC Vet - tremendous PLUS. Service Manager Justin Joeger was also around and very friendly and helpful as usual. Great Service Dept. - have been a customer for four years and will continue.
Purchase of MKC - mfdacosta
Fred Fullbright was great to work with and made every possible effort to make the deal work. Very pleased with the dealership, especially Fred, to purchase an MKC and trade-in our old CRV. The level of service and flexibility gets top marks from me and we fully expect to come back for all our automotive needs.
2013 Dodge Charger - Jarvis Jones
My sales rep. Roberta did an outstanding job in customer service while helping me figure out which car buying option would be best for me.... Richa Owen made the process even better with cover all the guidelines of my approval application and getting me in and out in a speedy manner.... The customer service in my experience was the best I’ve ever encountered at any dealership.
New car.. - Sonata lady2017...
The rating I have given was because I couldn't ask for better service at Bay Hyundai,of panama CITY special thanks to the associate Christy Garbasi..I would recommend this place to everyone...I'm truly happy with my purchase
Looking for my Dreamcar. Frankie Liu found me just that. - Ryan8388
Thank you Frankie Liu for your professionalism and for your time getting me what I was looking for. He is an Exellent rep and person
Service appointments are meaningless. - kia customer
I went to pines ford last week for oil change. They were busy, said it would take 2 to 3 hours. Marco, the quick lane advisor suggested I make an appointment. Showed up for my 10 o'clock appointment today on time. I came back after an hour and was told I was still behind 5 cars. It would be another 1 1/2 hours at least.
After Marco told me there was nothing he could do, I asked to see service manager. He was in meeting. I went to front desk. They called over amber, the service coordinator. She basically told me the same as Marco. They took more appointments than they could handle in a reasonable time and I would just have to wait. She also told me something I thought wss kind of odd. If I had made appointment online. I would have been guaranteed service within an hour. Since I made the appointment at the dealership, I was basically out of luck. What a strange policy.
After spending a half hour trying to make my case, I casually mentioned that I would put my experience on line. A amazingly, Marco, the service advisor magically moved me to the front of line. After all that, my quick lane oil change with appointments wound up taking only 2 hours and a lot of aggravation and complaining.
At the end, I did speak to Robert Guzman, the service manager. He apologized, gave me his card, but basically said the same thing, we have more business than we have mechanics to handle it.
Heres an idea - stop taking appointments for customers you already know you can't handle. The customers time is valuable too. Respect the customer enough to tell him in advance that you overbooked. And when you do screw up, don't tell the customer all your issues and problems, simply apologize and ask what you can do to make it right.
Fantastic! - Shelley
My sales person Keri and the members of her team.provided a fantastic experience. They truly cared about me. I would recommend this dealership to anyone who can appreciate 5star service. They made sure that I was comfortable and happy
(IMO) Truly a REPEAT failure in every respect new car sales - georoberts556
In my opinion (IMO), this dealership and its executive management is HORRIBLE.
IMO Their ads misrepresent their cars.
IMO Their personnel misrepresent cars, or at the very least do not even attempt to understand the
equipment level of their lincoln cars.
IMO And after your drive hours to look at a car, it is nothing like the ad they generated.
IMO Then they instantly point out that all their ads are subject to an excuse statement for errors (as if they rely on that excuse daily) when caught in the IMO 'bait and switch event'. Or they say they had another one
like the ad but it sold. Only one problem, the car in the misrepresenting ad had the VIN listed. There was no other car, the VIN stated was the mis-represented car.
And the executive management team has no effective corrective action, other to offer to sell
you the misrepresented car or something else (the one you never wanted) at 2 % off! As if I wanted to buy a car after wasting multiple trips to the dealership.
I suggest you go elsewhere. ANYWHERE ELSE.
I won't buy a car anywhere else. - Binky
Since moving to Volusia County I have bought at least 8 vehicles from this dealer.and never disappointed. Sales staff is courteous and helpful, NEVER pushy, allow plenty of time to make a decision. (I think I should get my tenth vehicle free :-)]
Service staff is also courteous, and competent. They don't try to sell you services you don't need. Like all Ford dealers, they let you know what services will be due soon.
.ent is also
2013 CHEVY MALIBU BUYERS BE AWARE!!!!!! - car
I purchased a 2013 Chevrolet Malibu 1LS Sedan 4 cyls Exterior Color : Tan Mileage : 26,352 Miles
Stock # : 95147A VIN : 1G11B5SA9DF257896 and two days later I had to return the car, I almost got killed in this car. When I put my turn signal the car lost power, the panel went completely off, and the steering wheel LOCKED I COULDN'T STEER THE VEHICLE WHILE I was merging on to I-4 with MY KIDS IN THE CAR.
THIS CAR KEPT MALFUNCTIONING, BUYER BE AWARE I RETURNED THIS CAR FRIDAY AFTERNOON FEB. 24, 2017 TODAY IS SUNDAY FEB 26TH AND THE CAR IS BACK ON THE WEBSITE FOR SALE BE AWARE. THEY KNOW THIS CAR IS NO GOOD AND THEY ARE TRYING TO RE-SELL IT. THIS CAR IS NO GOOD. READ THE BLOGS THE CHEVROLET HAVE NOT BEEN ABLE TO CORRECT THE ELECTRICAL PROBLEM WITH THESE CARS, HOW DID FORD FIX IT IN A DAY?????
I TOLD THE MANAGER ABOUT IT!!!!!!I TOLD HIM TO READ THE REVIEWS FOR THE 2013 MALIBU MODEL AND THE ELECTRICAL PROBLEM
BUYERS BE AWARE THIS IS A DANGEROUS CAR.
THEY SOLD IT TO ME AND THEY KNEW ABOUT THE PROBLEM
I WILL NEVER BUY A CAR FROM THIS DEALER AGAIN.
HOW CAN YOU SELL A CAR KNOWING YOU ARE PUTTING PEOPLE AT RISK!!!!
I WILL NEVER BUY A CAR FROM THIS DEALER AGAIN.
Service Dept.. Oil Change. Good Experience - Carrie, Ford Lover
I chose Parks Lincoln for bringing my new Ford Escape in for it's first oil change. It's location is close to where I live. Where I purchased the Escape is in Apopka, quite a distance farther for just an oil change. I called the Service Dept. the day before to make an appointment, and was able to get in the next day, at the time that I wanted to come in. When I arrived, I parked my car, and went into the customer area of the Service Dept. The lady who works at the front desk was friendly, and invited me to have a cup of coffee, and said that the Service Advisor, Traci, would be right with me. Traci, the Service Advisor, is cheerful, and took care of everything. She made everything go smoothly, from the beginning to the finish. I really appreciated the vacuum cleaning of interior, and the car wash included in the service. I felt good about going to Parks Lincoln.
Great experience - Lizzieblouir
My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing the two of them worked hard to get us a great deal! We are so appreciative of their hard work.
NEVER AGAIN!! - Masonmom
There's a certain level of respect that should be maintained even in this business and they have no concept of that. Would not recommend to my worst enemy.
My favorite dealership. - RobtPJ
I have bought many new cars in my life from Mazda, Ford, Porsche, & Lincoln. This is the best dealership I have ever experienced. I have always been treated in a courteous & professional manor. Any needs, or concerns, that I have ever had have always been completed to my satisfaction. From sales to service, I give them an A+. Robert P. Jones
Unprofessional - Raymond Soto
Agreed, or atleast I thought we agreed on a price of a used car on a Thursday, they told me it would be cleaned and ready for pick up on Friday. I go to the dealership on Friday, I was told it was sold the day before. I had the check ready in hand and took time off from work to pick the vehicle up. Neither Diedra Estrella or Morris Jelks called to tell me it was no longer available so I wasted time going to the bank and driving to the dealership. I wouldn't be this upset if they just called me. They could of just sent me an email or text message. Completely unprofessional and unethical.
POOR SERVICE AND STAFF - proftax1111
SALES PEOPLE NOT KNOWLEDGABLE NOR DO THEY REPRESENT AL PACKER CORRECTLY. I WALKED AWAY FROM THE DEALERSHIP AS I FELT IT WAS VERY UNPROFESSIONAL. I WAS DISGUSTED WITH HOW I WAS TREATED!!!
Purchase a 2013 Infiniti in March, 2018 - nothappy,ann26
This purchase happen in March 2018 in the name of Aaron and Annie Mitchell, spoke with over Tammie in title and registration, as well as others including customer service, It is over a month and still have not receive the tag. It was state being over knighted 2 weeks ago and have not received it yet to this day. That is very in professional. Let countless messages and nothing has been done. Driving with a expired tag, that's not cool in this day and time for a African American.
Financial Services Manager
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