Bought a 2018 Ford F-150 from Kunes CJRD on 9/16/23 with - mm19
Bought a 2018 Ford F-150 from Kunes CJRD on 9/16/23 with 14,000 miles, the truck was delivered to my house that Saturday. The following morning I discovered a serious driveline vibration, and brought the truck to our local Firestone dealer the following Monday to have the tires rotated and balanced, which was unsuccessful.
In turn I brought the truck to Ford for a full inspection, where the following issues had been discovered:
- Tires unevenly worn beyond ability to balance - needed replacement
- Front pinion seal is leaking (would have been caught by any visual inspection)
- Air charge tube is leaking oil (Powerstroke) and must be replaced
- Engine had been replaced at 11,900 miles, no mention in the condition report or Carfax
Sales Manager Joe has told me the dealership does not intend to reimburse me despite his promises to "make things right," and also despite my buying the dealership's extended warranty, which is not worth the paper its written on.
My words to the wise, avoid buying a vehicle from this dealership. If you do, insist on inspection of the vehicle by an outside party, they clearly do not inspect or recondition used cars and trucks.
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