11 Illinois Lexus Dealers

Dylan and the rest of the staff were so pleasant and... - Jfalih33

Dylan and the rest of the staff were so pleasant and patient. Answered all of my questions and consistently offered good advice. Great experience overall. Really nice and clean dealership

I bought a 2015Lexus in mint condition. Everybody there... - LEEJHLCML

I bought a 2015Lexus in mint condition. Everybody there made the transaction go smooth, smoother than any other time I have purchased a car.

I have found another exceptional service rep in Anthony... - cadjust

I have found another exceptional service rep in Anthony Lopez. Woodfield has been my one stop shop since Schmuller sold me 2001 RX 300. Sean was an asset that I thought would be hard to replace but you did with Anthony. My LS 400, RX300 2021 RX 350 and 2017 RX 350 NX200T are all serving my family well

Eddie was very knowable and helpful finding us our Lexus.... - Surendra

Eddie was very knowable and helpful finding us our Lexus. He paid attention to all over needs. Thank you Eddie!

They need to check the whole car the car antifreeze is... - Carlos Medina

They need to check the whole car the car antifreeze is very low and do nothing about it. I'm very disappointed.

Jeff was very professional. I appreciated his service. I... - dukeanddeb

Jeff was very professional. I appreciated his service. I have worked with Jeff on many occasions.

I wanted to sell my 2010 Lexus RX350 and responded to an... - Barry

I wanted to sell my 2010 Lexus RX350 and responded to an email from McGrath Lexus offering a price based upon my submission of information online. I made an appointment and brought the car in for inspection and was told they would honor the offer. I told them I would bring the car in a week later to complete the transaction. I made an appointment with Ben Muth, the used car sales manager. Things started heading downhill when he kept me waiting for.40 minutes, without apology. After filling out and signing some forms, I was asked to sign over the title. At that point, I asked how long it would take for them to type up and give me my check. Mr Muth said 7-10 days. I said: “OK. I will hold the title and exchange it for the check. Mr Muth said we don’t do business that way; I was to leave the signed documents with McGrath and wait for the check. I asked him to give me a signed letter acknowledging receiving the signed documents and committing to get me the check as agreed. Muth replied that they did not do business that way, and that they were “MCGRATH”, so I should rely on his word. Obviously, they were optimistic that they could resell the car for a profit within a week and make money without ever being out of pocket. Obviously, I took my keys and title and walked out, not willing to be taken advantage of by their unethical business practices

Although we practiced social distancing I felt safe. I... - lizlovesjesus

Although we practiced social distancing I felt safe. I purchased a beautiful NX200T FSPORT L Certified at a competitive price. Carl and staff were excellent

Just had my Lexus ES 350 2019 looked at for an unusual... - GeorgeZacharias

Just had my Lexus ES 350 2019 looked at for an unusual wind noise at highway speed. The root cause of the noise was resolved after 2 visits by Casey who really took personal interest about my concerns. I had acquired the car from Lexus of Naperville who at the 5K service failed to observe that rear alignment was off which resulted in uneven wear of the rear right tire. I had Lexus of Peoria look at the vehicle that developed a tire rumble after the 5K service and the issue was traced to the alignment which resulted in 4 new tires at 9K. Thanks to Rodney Shoop and Dave Yeargin for their effort in solving my problem.