amazing buying experience C HR - honda

I just have fun since the first moment I did meet the crew in Anderson Toyota. Specially went all my doubts Mr. Dusty Oleson helped me go through, nice person and very patient, excellent service.

Very helpful, no pressure experience - JandR

Time to replace our CT200h, have loved the service experience at Naperville, so gave them a try for used GS. Nestor was very helpful, walked me through several car options, listened to what i wanted to do and never preasured for the close. Fair price for trade and fair price for GS. Great all around experience.

Awesome car buying experience! - Vega Packer Fan

This was our first time in a Lexus dealership, and boy did they WOW us! Our salesperson was Randy Josefik. Just outstanding customer service! He found us the perfect vehicle that fit into the lease special that Woodfield Lexus was offering. He took his time with us and gave us a few test drives, and answered all of our questions thoroughly. He made our buying experience the best we've ever had. Randy is a great asset to Woodfield Lexus. He definitely made us feel like part of the Lexus family! And it doesn't end there! Yasmine in financing was awesome as well! Answered all of our questions and explained all of our finance options without being pushy at all. Very impressed with Woodfield Lexus. In addition, Derek did a wonderful job explaining all of the features in our new Lexus! Programmed our phones into the system as well! These Lexus employees are passionate about customer service, and passionate about their product. Professionals from the front desk personnel, to our salesperson, to finance, to the cashiers! Come see for yourself! Quality people, and a quality product!

Great experience getting used car for my son! - kmarzel

Sammie and Bob were very helpful with getting a used car for my son. Excellent service! They are very professional, helpful and made the process easy. Thank you.

Recent visit for service and new vehicle - Ron

Always made to feel special when we walk thru the door, from everyone from service personal, receptionists, sales personal, financial people, and management. Bright and cheery showroom.

Worst car buying experience ever - Sandusky

Took over 5 hours to process the paperwork to buy an in stock new Lexus RX350. Hard to believe this is a Lexus deslership. High point of the day was the free lunch. Excuse was that we were an out of state buyer yet I specifically asked if they knew how to do this. “Oh yes we do it all the time” was the response. They had the exact car in stock so we went ahead with purchase. Forget the incentive ads, they called the cars noted in the ads “beer cans” that they rarely have in stock. I could go on and on. They get one star for their ample inventory. Buyer beware.

Exemplary Service from Julie Hill and Gang - JudyL

From the moment I walked in till the moment I drove off with my car I was treated with utmost professionalism and respect. I asked to work with Julie as I read other wonderful reviews on her. She did not disappoint. I had a lot, and I mean a lot of questions. Julie answered them all and when she didn't know an answer she found it out right away. She was very responsive and she stands by her word. She made the whole experience so pleasant. Not only did I leave with a new car, I left with a friend. I feel very confident that I got exactly what I wanted and at a price that is very fair. I also worked with Linda Adomaitis in Finance and Nick Novelli with going over the many details of the car before I drove off. Both he and Linda were fantastic in their dealings with me as well. I look forward to coming back for car washes and service and I know when I do I will still be treated as well as when I purchased the car. Very happy indeed!

Nice place - 2Rushed

My experience with Arlington Lexus is consistently good. The service folks are friendly & don’t try to upsell you too much. I had an expired coupon (Aug) and since I got more than an oil change he let me use it.

Best customer service in years! - Urmanovs

We had the best customer service at a dealer's office in years! Charles Raslina made it an absolute to pleasure to work with him. He guided us through the process of choosing a vehicle and buying it very smoothly and with style. Answered all of our questions and facilitated the process as much as he could.