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Infiniti of Naperville consistently provides a great... - Anne
Infiniti of Naperville consistently provides a great experience from the stress free purchase to the incredible service department. Every staff member I have interacted with has been friendly, helpful and knowledgable.
Top Reviewed Service Specialists At This Dealership
Followed through on all concerns - lkrusmark
I had no AC and heard noise. Mac even took car home because they originally couldn't find leak after filling AC, also they couldn't hear noise. He was able to hear noise and by morning there was a leak in the AC. He went to all lengths to make sure everything was addressed and also was covered under my extended warranty. Very pleased with how things turned out. Appreciated him taking the extra mile to address things.
Impeccable Service! - CharlesW
The service department headed by Steve Lagesse, his office staff and shop technicians always are friendly, knowledgeable, and perform top notch service every time I bring in my vehicles for service. I would recommend this service department to all of my family and friends.
Purchased a 2020 Jeep!! - bndbates
I came in for service on my Chrysler 200 and ended up purchasing a 2020 Jeep! Bob Adams was very helpful, friendly and accommodating. Helping me get as much as possible in the price range that I wanted, and Larry Holcombe explaining everything in detail. Aaron Lang wanted to make sure I was pleased. I'm glad I made the purchase.
Since I purchased my vehicle from Heritage Cadillac I've... - judkin
Since I purchased my vehicle from Heritage Cadillac I've been treated like family. the continued service has been excellent and the option of getting an loaner vehicle whenever I need has been the most valuable. I recently inquired about the XT5 for my daughter and the salesman (Joe) was ever so nice and informing. Joe took the time out to explain all of the options available and Joe never made us feel rushed or unwelcome. Thank you very much for being the type of dealership that I can be proud of and brag about.
Customer Experience Expert
Professional, courteous staff. Work done perfectly at a... - sshue
Professional, courteous staff. Work done perfectly at a fair price.. Car always returned clean. Everyone had masks on, felt they were taking safety seriously. Would recommend to all my friends
Ray Chevrolet is great! I brought my car in for a pretty... - Haleyhorn
Ray Chevrolet is great! I brought my car in for a pretty intense detail, buff and wax. Dog hair, dirt, you name it! It was spotless!! I was able to get my oil changed at the same time. Kyle the service advisor is great! Very professional and doesn’t keep you waiting! Very happy with the customer service and the detail. Highly recommend!!
Service was excellent-- on time and well done. Thanx,... - klayman
Service was excellent-- on time and well done. Thanx, Jaybee and Gerald Hyundai. It's a ways from Wheaton, but worth the extra effort. Good coffee and snacks as well.
Haresh my service advisor is great! I always try to get... - Greg
Haresh my service advisor is great! I always try to get him when coming in for service.
The repairs are always done well. No complaints.
Always friendly, knowledgable, and courteous. I got in... - ginadawn57
Always friendly, knowledgable, and courteous. I got in and out in less than an hour, and my car was humming like a top. Thank you.
I have been going to this Service Department for several... - BAIRD.BREAM
I have been going to this Service Department for several years, and I consistently receive great service, honest communication, and plenty of information about which repairs or upgrades are needed. I trust the team members I've worked with and I appreciate their attention to detail!
Volvo Service Dispatcher
Volvo Service Manager
Assisant Volvo Parts Manager
Brought my car in for maintenance everyone especially... - DEEKOVAS
Brought my car in for maintenance everyone especially Armer were very professional and informative. He explained everything very thoroughly.Armer is a definite asset to your company! The cashier also was very friendly.
Assistant Service Manager
Been using this dealership for years & would recommend... - J hutt
Been using this dealership for years & would recommend them! Service people are always willing to help & try their best to satisfy us if we have any problem with our vehicles
Service was completed as necessary at a reasonable cost .... - gstarce
Service was completed as necessary at a reasonable cost . overall I was very satisfied. My car has been serviced at this dealership since purchased in 2014.
We are always greeted with a smile at Delong's. In and... - gmax2
We are always greeted with a smile at Delong's. In and out for an oil change. Staff is always pleasant. We will be back.
Great experience, my service advisor Chuck Benson... - ROMAN0504
Great experience, my service advisor Chuck Benson communicated the progress of the work throughout the process. Work was completed in a timely manner. Would highly recommend this dealership. A+
Always prompt, professional people. Whenever we had a... - Dakota6330
Always prompt, professional people. Whenever we had a question or problem we received a quick and accurate response. We live 36 miles away but still come back for service for our RDX.
Customer area for service is so much better than it was... - marcia4609
Customer area for service is so much better than it was several years back. I feel I am always treated fairly and honestly when I bring in my Avalon for service.
Excellent service. Really cares about customers and... - shans
Excellent service. Really cares about customers and listens to their concerns and then addresses them during the service visit. Would definitely recommend to other family and friends
Service Experience Supervisor
Excellent as always! Easy to make the appointment, easy... - MaryG
Excellent as always! Easy to make the appointment, easy to modify. I was warmly welcomed and the process was thoroughly explained. My loaner car was great and the service completed within hours. Your staff is the best!!
They explained everything that needed to be done with the... - Richard
They explained everything that needed to be done with the care. The car was finished when they said that it would be. Overall very pleased.
Excellent experience. Krzis was my service advisor that... - Practical car guy
Excellent experience. Krzis was my service advisor that kept me up to date withe the progress of my vehicle. I received a complete report of my service at the end of my visit. I was very happy with my experience!
Always get my Outback serviced at Gerald Subaru. Rudy... - jjmajcher
Always get my Outback serviced at Gerald Subaru. Rudy Burkhalter has always been very professional and thorough in explaining work done on my vehicle. Highly recommend asking for Rudy when it's time to service your vehicle.
The are so nice and accommodating! Prem is always... - MMICHAEL0
The are so nice and accommodating! Prem is always helpful and they just have great customer service. I enjoy going there. The shop is also nice!
The service was exceptional and the pricing for the... - kevinadaley
The service was exceptional and the pricing for the service that was provided was reasonable. I would recommend a family member or friend to future services
All work was performed sufficiently, and car was... - Anthony
All work was performed sufficiently, and car was cleaned. The only thing that wasn’t done, was the replacement of the engine air filter. There was a good reason for that. Great job.
I had a great experience. Joe was very helpful. Car was... - Nandini BARUA
I had a great experience. Joe was very helpful. Car was ready the next day. They offered me a loaner in the meantime. Definitely my go to car servicing spot.
Customer Service - nancy_zientko
Had a rust problem with my vehicle that I bought from Dan Magana in 2016. When we were "closing the deal" he said that he was my salesman for life not just that night. Well 4 years later I contacted him and not only did he remember me he also met me at the service department and made sure my concerns were addressed and then taken care of. I would not hesitate to recommend Dan to family and friends for their next vehicle purchase. Exceptional customer service!! Thanks Dan!
I appreciate the friendly professionalism of the entire... - Mike
I appreciate the friendly professionalism of the entire staff. The service department staff has always given me time to explain my concern about my car before explaining what it might be and how they'll take care of it. It's nice to have the vehicle clean and waiting for you after the service department has explained your service. Thank you
Great service but a little pricey for a glorified oil... - deaglebenefitgrp
Great service but a little pricey for a glorified oil change. I would recommend trying to get your service prices down just a bit. Overall good experience.
OIL CHANGE AND TIRE ROTATION SPECIAL
Alignment Special $129.95
INFINITI of Naperville
$25 eGift Card Test Drive!!
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