1,302 Illinois Used Car Dealers

I recently had the pleasure of working with John Vang, - JoshuaLH78

I recently had the pleasure of working with John Vang, Chris Loch, Geoff Feinblatt, and Jim Schaffer at their dealership, and I can confidently say they are the best in the automotive business! From the moment I walked in, their professionalism and dedication to customer service were evident. I was in the market for a brand new 2025 Honda Pilot, and these four gentlemen made the entire process seamless and enjoyable. They were incredibly transparent about the pricing, options, and features, ensuring I had all the information I needed to make an informed decision. There was no pressure at any point, which made the experience even more pleasant. What truly impressed me was their efficiency. I was out of the dealership in less than 30 minutes, which is remarkable considering how thorough and personalized the service was. They took the time to listen to my needs and preferences, and it was clear that they genuinely cared about finding the right vehicle for me. I highly recommend John, Chris, Geoff, and Jim to anyone looking to purchase a vehicle. Their commitment to excellence and customer satisfaction sets them apart in the automotive industry. Thank you for making my car-buying experience a breeze!

This is the worst service experience I have ever had. - HunterW

This is the worst service experience I have ever had. They took my car for a repair, and after ordering an incorrect part several times, ended up keeping my car for 5 months until fixing it. At the end of the time, we settled up with a bill and I confirmed this was the full charge, which was nice, because they had reduced the charge, which seemed like a good customer service move. Days later, I get a call that they had a system issue and forgot to bill me the full amount. This is after letting my car sit outside for 5 months, being consistently rude over the phone, and repeating the same action that resulted in the wrong part over and over again throughout. Do not become a victim of their incompetence, they had the nerve to blame me for not asking why my bill was so much less than expected, with Bret the Service Manager saying "both sides were at fault" there. Forgive me for assuming they made a wise customer service move to preserve a customer. I even told the cashier they had saved a Hyundai customer with this move! I wouldn't consider buying a Hyundai ever again in my life, and while it may just be this dealership, their interactions with corporate and Hyundai processes indicate a huge gap in oversight from management.

I had a great experience working with My salesman, - casperkarim

I had a great experience working with My salesman, Yousif, and his manager, Dominik on my recent purchase of a Fisker Ocean One. They were so knowledgeable and explained every detail of the purchase process to me. I never felt pressured and was welcomed into the dealership like family. Yousif will be for sure my first call when I am back in the market for another vehicle.

My experience at this dealership was beyond expectation. - Samantha Bradbury

My experience at this dealership was beyond expectation. The GM, James Grisanzio assisted my husband and I and worked with us on getting the best deal possible. Will definitely be back for our future car purchases.

Overall, the staff at Alfa Romeo of Naperville was - oliviacrn01

Overall, the staff at Alfa Romeo of Naperville was extremely polite and helpful. Sharmin was the BEST car salesman I’ve ever met. He was straight to the point, honest, super helpful, patient and he knew his stuff. I’m extremely happy with my decision and I love my vehicle!!

Marco Torres at Conway imports helped me buy my first car - Alexamontes

Marco Torres at Conway imports helped me buy my first car with a low down payment and monthly payment. I will always recommend this dealer with friendly and helpful staff !

Easy process, everyone is very friendly & helpful. - Vickieluster934

Easy process, everyone is very friendly & helpful. Good place to shop for a vehicle. Thanks

I give this place a five star review for their courtesy - Gregory Roberts

I give this place a five star review for their courtesy and their customer service

I was met with great customer service from Durian Bogan - mrjea5

I was met with great customer service from Durian Bogan he help all the way through the process an put me in a vehicle I wanted

It was easy to talk to Ray, he was very helpful, and he - j_kohen83

It was easy to talk to Ray, he was very helpful, and he wasn't pushy at all. It has been a delightful experience.

Made a trip to Gerald as they had a pre-driven Subaru - Coach5000

Made a trip to Gerald as they had a pre-driven Subaru that we were interested in buying. We came to buy, but left emptyhanded. We checked before we left home, and the car was still available. By the time we got there, it was gone. We were told they had a very busy weekend and sold it on Saturday. I sincerely believe the car was never available, and this was an example of false advertising or bait and switch. We attempted to work with a sales person on a new vehicle instead, but he was terrible. Unenthusiastic, lacking knowledge, and just didn't seem to know what he was doing. I can't even remember his name, so not a good experience. We ended up purchasing a new Forester from another Subaru dealer that same day!

Melinda and the detailer that worked on my car were - dianem

Melinda and the detailer that worked on my car were helpful and thorough. Result of the detailer's work was exceptional. I am very pleased.

Sales and financial people are friendly and - Besandt

Sales and financial people are friendly and knowledgeable. Would recommend Apple Chevy to anyone. They made the whole experience easy and a pleasure.

Beware: Even if you pay for a car in full-cash, Gurnee - moyliszka

Beware: Even if you pay for a car in full-cash, Gurnee Hyundai will do a hard hit that lasts for 2 yrs on your credit score. If you finance the car, Gurnee Hyundai will do 2 hard hits that last for 2 years. This is the second time it happened. My husband purchased his new car in 2023, and I just purchased a new Hyundai 3-21-25. We specifically asked if we would get 2 hits on our credit. The salesman and the finance guy said, "only 1". This turned out not to be the case! There were 2 credit hits each on Transunion and Experian 3-21-25, the date I purchased the new car to get the cash rebate bonus. We both are proud of our credit history with no debts, with minimum hits. Even though I wanted to pay in cash, in order to get the $3k cash bonus, I had to finance part of it and was told that I can paid the balance off in 3 months in order for Gurnee Hyundai get their commission from the finance company. Here is what shows on Transunion report today Monday 3-:24-25--- -Gurnee Hyundai HCA (Finance) Mar 21, 2025 -GURNEE HYUNDAI (Auto) Mar 21, 2025 The takeaway: There is no way to avoid getting a "hard hit" when you buy a car from Gurnee Hyundai. We don't mind the hits; we just don't want to be lied to.

Great experience working with James Johnson and the - E Doman

Great experience working with James Johnson and the entire team. Everything went seamless and it was pressure-free. Will be working with them again!!

Kunes of Oregon does a great job! - Family3bauer

Kunes of Oregon does a great job! I do all my services there on my Dodge Ram & Wagoneer. I love my service department. They have become part of our Chrysler family.

Great service. - Kstine98

Great service. Easy to schedule. Competitive pricing. Take care of the little things. Highly recommended.

Dave was great, explaining everything to us patiently and - AlexWang

Dave was great, explaining everything to us patiently and answering all our questions. Also, Illini Nissan is a great place, I enjoyed the drinks :D

Very impressed with Gabriel Ihm. - dianet66

Very impressed with Gabriel Ihm. Working with him made car shopping alot easier. He was extremely helpful and was willing to show us how to use and set the tech options in our vechicle. If we have good luck with our vechicle we will be a customer for future cars and will recommend our friends. Thank you for your help.

So genuinely helpful, they always go above and beyond to - Kbrown

So genuinely helpful, they always go above and beyond to meet customer needs. They are so knowledgeable.

The dealership is conveniently located. - Grantlen_t

The dealership is conveniently located. The people are friendly and I feel comfortable at this location.

Tony is great and Jeff my service tech took great care of - eniemiec

Tony is great and Jeff my service tech took great care of making sure he kept us informed with the repairs he was performing.

Good people to do business with great sales people as - martinezboxing01

Good people to do business with great sales people as well clean place will go back there again

I had an amazing experience working with Barth Eastman - Steph

I had an amazing experience working with Barth Eastman buying my new vehicle! Easy going and laid back personality who worked hard to find the right vehicle for me! Go see him if you are looking for a new car!! Thanks again for such a great experience!!

I had an amazing experience with Tasca Ford! - RocSmoov

I had an amazing experience with Tasca Ford! Mena Karas was extremely helpful and truly did his best to make sure I could get the best deal and the exact car I wanted. They were very welcoming offered my water and made sure all my needs for their services were met.

Mr. Habeeb Ibrahim was the perfect person in dealing - Riadh

Mr. Habeeb Ibrahim was the perfect person in dealing with me as a customer. I express my gratitude to him.

Quick and easy. - turral.jc

Quick and easy. Always get taken care of and the staff is friendly. Great customer service every time.

I found the Jeep with all the specs I wanted online at - Ornery Mule Racing

I found the Jeep with all the specs I wanted online at Pilson. I called the dealership to say I wanted it, and they pre-approved me for a loan. I nailed down the purchase price & the interest rate on the loan I would get through them over the phone. It was all set. They marked the Jeep sold to wait for me to arrive. I live four hours away so I drove down with my husband to finalize the sale. When we went to sign the sale/loan papers they said, "Oops, we made a mistake and your interest rate will be almost a full point more". I have a friend that works in finance at a car dealership. He told me this is a trick finance uses to make extra money on sales. I guarantee if this would have been a truck my husband was buying- we would have walked out. My husband wanted me to walk. Since this was the vehicle I wanted & needed for my business. Plus we were so far away, and we both have busy jobs.... we paid it. They were betting on us doing that knowing all of this. We left feeling disappointed in the tactic used on us for them to make a little extra money. ***I paid full asking price of Jeep. ***Tracey Hardesty was the salesperson

Great sales and financing departments. - RchartkeRob

Great sales and financing departments. Nice clean building. Car lot is lit up nice at night very very easy to look at vehicles after dark

Robert is a wonderful salesman and treats the custermers - carterreginald37

Robert is a wonderful salesman and treats the custermers with the utmost respect thank you You everonee