1,302 Illinois Used Car Dealers

Great service great rides and great service I’d recommend - GREGCGARBUTT

Great service great rides and great service I’d recommend this dealer time and time again

Genesis Downtown Chicago is a terrific place to service - Falcon3500

Genesis Downtown Chicago is a terrific place to service you r car ! On time Friendly Efficient They explained everything thoroughly ! I’ll be back ! Larry

Excellent professional service from Todd. - BChuck22

Excellent professional service from Todd. He knew exactly what my vehicle required.This dealership has knowledgeable people. I was pleased with my experience there.

Decent sales experience, still no title after 6 months. - rcksngr72

Decent sales experience, still no title after 6 months. Have called multiple times with no answer. Have turned into BBB. Hiring an attorney next week. I have a new truck that I’m making payments on and I can’t even drive it. Pissed isn’t the word. This is absolutely unacceptable.

Good people, friendly, polite, no pressure to make a - super490

Good people, friendly, polite, no pressure to make a decision on our purchase, gave us time to test drive the vehicle. We drove 4 hours to look at the vehicle, it was worth the trip.

Seldom, if ever, do I write a review, but my experience - lindaleahy2004

Seldom, if ever, do I write a review, but my experience with Dennis merits one. I was not looking forward to selling my car. Dennis made the experience worry-free and almost fun. He was professional, paying close attention to my concerns and needs. I wish all my business interactions were this stress-free. Buying or selling, I will go to Dennis. Thank you!

Scheduled a test drive on Saturday 3/29 Met with Jose , - dfdh00

Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions pertaining to the financing All went excellent Thanks for everything David Hancock Darcee Fanning

Gucci Marwah has been extraordinarily helpful both in - Grant

Gucci Marwah has been extraordinarily helpful both in purchasing the car and patiently walking me through the features. Tiffany Lair has also been ready to help with an after market add on. Have done business with Cavanaugh then Kunes for decades. Highly recommend them.

Very nice helpful and make sure you in the Car you desire - DConley@cps.edu

Very nice helpful and make sure you in the Car you desire very patient with you let you make your own

I bought my car from Mr Escareno months ago and I love - nwc

I bought my car from Mr Escareno months ago and I love it. Came in for service and I was taken care of by Lynn checked me in without and appointed and even accepted a coupon I had. Basic service is always good when you get in and out quickly and so I was happy to be finished in time to get some McDonald's as I left. I didn't realize that I was taken care of by the service manager Lynn, she is so customer friendly, not like some places you go and you have to be friends of the owner to get service. I'm sticking with Lynn and her mechanics. Thanks again Great place. Buy your next car here and see Lynn in service.

Best Dealership in Chicago! - atlaswacera

Best Dealership in Chicago! Oscar Hernandez the service advisor is soooo efficient! I always go to him when my vehicle is getting serviced

The staff made the purchase enjoyable and easy by - leon

The staff made the purchase enjoyable and easy by providing information, knowledge, and friendly service. Sam was excellent throughout the whole process. Each stage was explained fully and carefully. Highly recommended.

JR took good care of us since the moment we started - Andrea

JR took good care of us since the moment we started looking for the perfect fit. He ended up finding the perfect car for me!

Christian sold me a car helped me out and answered all my - Rodaworking5

Christian sold me a car helped me out and answered all my questions!! Ask for him excellent customer service!

John Napientek is my service advisor because he’s - James Broday

John Napientek is my service advisor because he’s courteous, knowledgeable and will do anything to help.5 stars in book! I used to be wary of going to dealerships for vehicle service but that’s out the door now! Very pleased with Arlington Nissan because of John. Make that 10 stars!

Bought a used Tacoma in January, felt like we got a fair - deanpaul2009@yahoo.com

Bought a used Tacoma in January, felt like we got a fair deal, met Edgar Martinez; Younger gentleman, Not your typical car salesman, not full of xx. Edgar worked closely with me, built the exact trim level and accessories I wanted; he did not push anything extra on me. Dealership was transparent with the pricing from day one. Yes I paid MSRP, but nothing extra, they did not push anything, no dealer installed options, and no market adjustment. ( I did wait 2 & 1/2 months, but I got exactly what I wanted)

Recently had a great experience helping my daughter buy a - patfitz3

Recently had a great experience helping my daughter buy a new Mazda. Our salesperson Rosa and sales manager Mark couldn't have been easier to work with. Showed her a few cars and colors. No high pressure to stay when she wanted to go look at a few other brands. Once she had settled on the Mazda, working the numbers and finalizing a deal was very nice. One of the best car buying experiences I've ever had. Thanks Napleton Mazda!

We got My daughter first car it was a quick process And a - Wilson

We got My daughter first car it was a quick process And a good deal.

We were greeted by Azeem who explained everything to us. - kamden13

We were greeted by Azeem who explained everything to us. Staff made our purchase and related documentation easy and pleasurable. Nothing was pushed towards us.

Excellent customer service LaDell Scott was wonderful - Monique C

Excellent customer service LaDell Scott was wonderful very patient super helpful. I will be recommending this dealership to family and friends.

Clean, Friendly, knowledgeable and professional! - Uncle Lar

Clean, Friendly, knowledgeable and professional!! Salesman Bill, Paul and Dave all were great to work with!! We will be coming back when we need another vehicle!!! Thank you one and all for handling our vehicle needs!!!

I have all ways been treated in a courteous and - SK

I have all ways been treated in a courteous and professional way. The service representative has kept me appraised of what is happening with the car and the timing concerning its service. I feel very confident with the care Napleton gives my car. It is a clean and comfortable environment in which to wait.

Matthew was amazing! - Megan Shupe

Matthew was amazing! No pressure, no hassle, best car buying experience ever! We really just stopped in on our way to Walmart...and I left with my dream car!

Previously owned Mercedes. - Dmw

Previously owned Mercedes. Purchased new Subaru in Oct from same dealership. My first routine “maintenance” of Subaru a few weeks ago. As always…Excellent service but at much less cost. I’m a convert to Subaru.

I was nervous about shopping here after dealing with high - Kayti

I was nervous about shopping here after dealing with high pressure sales tactics that had me just walk about of Napelton Honda, but my experience here yesterday was amazing! This place is run completely different. From front desk to sales to finance- all three of these guys were all around were just fantastic. The salesman Issac did not try to upsell me out of my budget at ALL made the day pretty fun! I am absolutely in love with the Mazda CX-5 I bought, and the price I paid.

Alex was there every step of the way with helping me get - markf0495

Alex was there every step of the way with helping me get the most for my trade in and helping me pick my new truck. Everybody was very friendly and helpful. Was a Very stress free experience.

Buyer beware, wouldn't buy anything from this dealership - Mikel60542

Buyer beware, wouldn't buy anything from this dealership unless you want stress and a warranty that is worth crap. Our vehicle with just over 80k miles is blowing through oil and they will not help us at all. VEHICLES ARE xxxx! Do NOT buy! We'd have to spend a $1000 of our own cash to do a oil quantity test and you are at the hands of the dealership to decide your fate. $9500 for a new engine at 80k. xx!!!! Wouldn't buy a Hyundai again if it was the last vehicle on earth. BEWARE ALL!!!!!!!!

Jay was excellent! - Jodie.moran

Jay was excellent!! He kept me informed every step of the way. He was knowledgeable, efficient and easy to talk to. The did my warranty work and a great vehicle inspection and did not try to oversell anything.

Always a great experience whether you’re looking for a - JT

Always a great experience whether you’re looking for a new BMW or getting your BMW serviced or you just wanna visit one of the nicest showrooms and waiting areas I’ve been in have a coffee and look at some nice cars

Purchased a used 2021 Ford Ranger from this dealer about - IllinoisRoger

Purchased a used 2021 Ford Ranger from this dealer about a month ago. Have had a couple of issues with the truck. First the passenger front windows stopped working and then a couple of weeks later the check engine light came on. Service department has been great! They replaced the window motor for free and repaired the EGR system under the extended warranty I purchased when I bought the truck. I live 30 miles from the dealership and both times they picked up and returned the truck to my home. Fantastic service!