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I drove all the way from Kansas City to make this... - Chip
I drove all the way from Kansas City to make this purchase. The process both online and at the dealership was effortless. Most importantly I got good value for my trades and a good deal on the truck that I wanted. They were also the only dealership that had a truck optioned the way that I wanted it. My hats off to Jeff and Andrea.
Top Reviewed Specialists At This Dealership
The salesmen there are fantastic. They don't pressure you... - Vatard
The salesmen there are fantastic. They don't pressure you to buy anything, but they'll show you the differences between all the trims and what they come with and what they don't. For example, today my salesman and I built a Gladiator Sport, Willys, and 80th Anniversary. He showed me the differences, printed everything out, and added or deleted things I wanted or didn't want. He also explained what things were, in which he also printed them out. Fantastic customer service here. I ordered my 2021 Jeep Gladiator 80th Anniversary and it came in about 3 weeks. I picked it up today (20201111) and everything is perfect. Telmon Nix is a fantastic salesman.
Jackson was so wonderful! He never made me feel pressured... - Jessica
Jackson was so wonderful! He never made me feel pressured or intimidated at all. He is such a nice young man! I drove away feeling a sense of relief.
Keegan was attentive, knowledgeable, courteous and great... - sliger61
Keegan was attentive, knowledgeable, courteous and great to work with. You can tell he likes cars and enjoys his job. Took cate of issues promptly.
Sales & Leasing Consultant
Quick call back on vehicle we're interested in. Friendly... - Rgriff46
Quick call back on vehicle we're interested in. Friendly courteous professional experience. Clean well maintained dealership would recomend this dealer, and will revisit when it's time
Had a great experience with Rodney and the dealership... - bradsimmons16
Had a great experience with Rodney and the dealership overall. Very professional. Used car was very polished and they took great care of us. There were a few things missing on the car and they agreed to buy those items for us to make the deal!
Quick and easy sale. Didn't have to deal with the... - Dalefan
Quick and easy sale. Didn't have to deal with the typical, endless back & forth deal making. I will definitely deal with again and tell others about the great service.
Sales and Leasing Specialist
Thomas Dodge did a great job in servicing my car buying... - diahanngoode
Thomas Dodge did a great job in servicing my car buying needs. John Alsurakhi was not pushy and I got all of the options I wanted.
Everyone was great to work with. JD is a good sales... - email@example.com
Everyone was great to work with. JD is a good sales person. Brian did a great job walking us through the options on the new vehicle. Bill was a pleasure to work with
The service was fast !!! I like the fact that if anything... - dorotheaboyd61123
The service was fast !!! I like the fact that if anything happens with my Jeep the service department is there to get me back on the road again. Just wish they would loan out vehicles to drive until my car is fixed.
Internet Sales Manager
First New Truck And Happy - JerryKay👍
Wabash Valley best deals around. Courteous of my time and feelings. Trade in allowance best around. Gary Texeira my salesman worked very hard went over and beyond to make our new truck lease experience go well. Went several scenarios from buying with trade,without trade, leasing with or without trade, on several different trucks. Patient and gave us a great deal. Very much appreciated.
Awesome Car Buying Experience - SMartin
This Dealership and my Salesman, Todd Roberts, went above and beyond to get my into 2015 Fiat. This is a dealership that cares and will go the extra mile for you. I would recommend this place to anyone that is looking to trade up into a new or newer vehicle. They got me more than I ever thought they could for my trade which helped get me into the car I wanted. They treat you like family!
Just wanted to say thank you to Dani Buck for talking me... - deeetta1128
Just wanted to say thank you to Dani Buck for talking me into my new to me chevy Cruz. I love it so much. Thanks again
Best car buying experience I've ever had! - ChryslerT&CBuyer
After working with both dodge dealers in fort wayne for 2+ months to find us a town & country and have no luck (getting the run around, being treated like just one of a thousand customers) we decided to look elsewhere and Im so glad we did! Shifferly had exactly what we were looking for! There were a couple issues with the van that they repaired. They checked the brakes, hoses, oil change, balanced and rotated tires, and even replaced the keys! Matt was incredible to work with. I cannot say enough good things about our experience at Shifferly!
Rob Dunham is my sales representative. He is very... - Carfan1001
Rob Dunham is my sales representative. He is very professional, with no high-pressure tactics (and no tag-teaming from managers). My journey was a bit different, as the item I wanted was involved in another deal. Rob searched and searched, and came up with the exact item I wanted. All along, I was informed of progress and setbacks, but Rob delivered
This was a great experience, will definitely have all of... - cmowery3g
This was a great experience, will definitely have all of our future business. No high pressure sales with everything done in a timely and professional manner.
What started as research into buying a new Jeep resulted... - kerrylmillersr
What started as research into buying a new Jeep resulted in a sale. I attribute this to the sales team at Fletcher. Good job all.
Front End Alignment - Shooter
Quick service, checked in several minutes early, was out a lot faster then I had anticipated. Went straight home afterword, then later to the VA Clinic and back home. Very few miles driven, but most of the previous "drift" was gone, seemed related to which road I was on. Still want's to drift to the left a touch, have no idea if it is due to the way the state specs are when pouring the concrete or not. Will be in town today for shopping, will double check my air pressure to make sure. At the current price for tires, can't afford to put on more wear than normal..Can remember my late father telling me about camber, cast, and toe in, still can't figure that one out for myself.
This is by far the best Dealership around I’ve been... - Hickspainting12
This is by far the best Dealership around I’ve been buying here 25 years and just like today they treated me great and stayed in the deal until we reached a far number both ways .. you Will not beat Eddie Gilstrap Ford I don’t care where you go ..
We just bought a 2020 Pacifica from Fieldhouse. Neil... - Nicole G.
We just bought a 2020 Pacifica from Fieldhouse. Neil assisted us with this process and he was great!!! This was the least stressful vehicle buying process I have ever encountered. If you looking for great deals, nice sales associates, and less stress -then I highly recommend Fieldhouse!
I purchased a car from here in Mar 2019. I had a really... - msjohnson915
I purchased a car from here in Mar 2019. I had a really great experience with everyone one I worked with besides the finance person. Brian (one of the managers) was absolutely amazing! I had an unfortunate situation happen in Nov 2019, where my car got stolen but it was recovered. I took it to this dealership to be serviced and restored and I couldn't be happier. I tried two other Jeep dealerships much closer to me (I live in Chicago) but ultimately ended up bringing it back here and I am glad I did. Brian ensured I had a loaner vehicle to use the duration of the time my car was being serviced. Russ ensured everything was fixed and up to par and had my car feeling like it was never stolen and damaged. I probably will only service my vehicle here from now on!
ZACH BOGLE WAS A GREAT SALESMAN! HE WAS MOST HELPFUL AND... - WEB
ZACH BOGLE WAS A GREAT SALESMAN! HE WAS MOST HELPFUL AND VERY FRIENDLY!!! SO FAR WE ARE VERY SATISFIED!!! IT WILL TAKE US OLD FOLKS AWHILE TO FIGURE OUT ALL THE BUTTONS. HA HA
we have been extremely pleased with our interaction with... - ron
we have been extremely pleased with our interaction with Expressway Jeep in Mount Vernon. We have had our 2012 Jeep serviced at this dealership and now we have purchased a 2021 Jeep at this dealership. Our latest purchase has been extremely pleasant through Tim Brumitt. He has been extremely helpfull through the process, including staying until 9pm on friday night so that I could have the jeep over the weekend. Kudos to the entire team for getting the jeep ready for delivery.
Excellent customer care and they do what they say with no... - Thebarno
Excellent customer care and they do what they say with no shortcuts! Very refreshing! We’re also very knowledgeable about Jeep product that was helpful in trimming out my vehicle!
im giving a good score because the salesman was really... - Mjkronewitter52
im giving a good score because the salesman was really friendly and helpfull. He was a big help to order my new truck. But I waited 2 months which was fine then when it came time to pick up he called and said the company said NO GO because they weren't making my model any more this year. I think they should have to fill orders that they acceped!
I walked in and was treated well from the beginning. I... - Rocky1
I walked in and was treated well from the beginning. I was interested in trading in my vehicle. I got to test drive a few vehicles without any issues. Later we made a deal. Pretty simple
How about the time they told me that I lost the key to my... - Bryan.cook422
How about the time they told me that I lost the key to my lugs and they had to break mine and cost me $150. Then when I pick my car up it was in the spot they said they looked.
You all were great. I was upset about the jeep needing... - SSTALL4357
You all were great. I was upset about the jeep needing work and everything was explained to me and you were all so kind. I really appreciated your help
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New Car Sales Manager