360 Kentucky Used Car Dealers

Legacy Ford was, initially, very helpful and very - MomDaughter

Legacy Ford was, initially, very helpful and very attentive. We explained our situation and told them what we wanted to trade for (a used 2024 Bronco). We were told that wouldn't work because they couldn't trade used for used. (Doesn't sound quite right to me.) Anyway, they began to work up a deal and then told us "Come look at your new Bronco." They worked up a Bronco Sport, not a Bronco as we specifically requested. By the time we were informed of the vehicle, they were already finalizing information and details with the financial institution. (We were NOT even able to choose the color of the vehicle!!!! They had several darker colors, but they chose white for us rather than letting us choose!) Once the papers were ready to sign, we were informed that our payment was $200 more than the top end of the payment range we requested AND we had to do a down payment (which we told them we could not afford). By the time we were actually sitting in front of the man ready to sign the papers, we had been at the dealership for more than 3 hours! (We were there so long that all of the employees except our salesman and the finance guy had left!) The finance guy had found a mistake in the paperwork and was trying to fix it, but couldn't. So, we had to go back the next day to finish signing the papers. (We were told that the payment would "probably drop bout $50, but definitely wouldn't go up." That was a lie. It went up another $47!) We have been happy with the Bronco Sport, even though it was not what we told them we wanted, and plan to keep it. (Not that we could afford to do anything about it, anyway.) We did tell the representative from the financil institution when they called us because they wanted to verify the information. So, if you go to any of the Legacy dealerships, make sure you are included in all conversations AND that you get what you want NOT what they want you to have.

I have purchased two cars from the Lexington, KY Carmax - Chris

I have purchased two cars from the Lexington, KY Carmax dealership and both were stress free really enjoyable events. Plus I got two great cars!

Friendly and professional stall willing to work with me - lvoitret98

Friendly and professional stall willing to work with me to make deal work. Very nice facility

The customer service is good. - LAFAYEBELOVED1

The customer service is good. Most of everyone I have encounter are nice and helpful. Thanks

Everything was great. - FOWLFILE

Everything was great. Salesman, manager and financial services were helpful. Daughter purchased car two weeks later due to my experience.

Print any coupons or offers before going to the service - BIGBUS224

Print any coupons or offers before going to the service center . Lost a 10. dollar discount because it wasn’t printed and couldn’t access it while there

Audrey was incredibly helpful, and professional. - Ebindeed

Audrey was incredibly helpful, and professional. She made an otherwise stressful situation comfortable. I couldn't be more grateful for her assistance!

Service was excellent. - john.gibson

Service was excellent. Fair, patient, and informed sales. Nate Johnson was especially great. Will but next car from him.

Brandon Wright is an outstanding salesman. - Firelady92

Brandon Wright is an outstanding salesman. I told him what I wanted and he delivered!

Every service I had with them needed to be fixed by - tx.baldings

Every service I had with them needed to be fixed by another Jeep dealership. I would not recommend even for a basic oil change.

Lori and Andrew great! - pmasters

Lori and Andrew great! Andrew was phenomenal!! Andrew spent a lot of time detailing our vehicle! He stayed well beyond closing hours! He is a true asset to the dealership!

I work with Jo she was awesome as always this is the - bettypc21

I work with Jo she was awesome as always this is the second time I bought a car from her. Everyone worked to get the payment I wanted and did everything to help me. Great job Don Jacobs Honda.

They are ready to service my car when I arrive. - ddc9045

They are ready to service my car when I arrive. Kindness is always shown. They keep me informed what is being done to car.

Matt was extremely helpful and hardworking. - jonathanespada939

Matt was extremely helpful and hardworking. He never made me feel like I was a burden or judged me on my credit score and payment available. He made me feel extremely comfortable and confident

Airport ford did a great job repairing my wife’s - khighhouse

Airport ford did a great job repairing my wife’s transmission in her escape it runs great.

My wife purchased a New 2022 Hyundai Sonata from these - bedheadisme

My wife purchased a New 2022 Hyundai Sonata from these guys. It had 4k miles on it. Now - 4 years later the wiring harness has melted and because even though when I bought it - it was sold new - they won't honor their new warranty. This vehicle is the worst purchase of our lives. She still owes around 17k for it. Repairs are upwards of 6k. I've already had 4k worth of repairs done. When she sold her old vehicle to them they promised her a payment for her insurance as an incentive for buying from them - but they never sent it until 2 months later. Then they didn't even pay off the car I sold them and it hit my credit. Which they refused to fix.

This makes a total of Seven Cars I have purchased from - timothymorris

This makes a total of Seven Cars I have purchased from Dutch's Ford I highly recommend them Great people to deal with.

Absolutely horrible experience in service dept. - cardinal3454

Absolutely horrible experience in service dept..I do NOT recommend doing any business at this place..NOT ANY !!

Was immediately meet by Jose Segura, nice salesman, very - bart.a.knoch

Was immediately meet by Jose Segura, nice salesman, very knowledgeable of all of the vehicles I’m interested is. Very low pressure sales so we’re able to get a lot of vehicles looked at and came to a deal that I was extremely happy with. Because of Jose’s hard work I will be buying another car from him later in the year. excellent job highly recommend anybody looking for a new Nissan to go ask for Jose.

Always easy to get in & Larry is the best keeping you - gary.elliott45

Always easy to get in & Larry is the best keeping you informed about progress . Reasonable priced on oil changes

Service was great! - Leroy

Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family!

Kenny Horn was a Awesome young man he worked very hard - James Sweeney

Kenny Horn was a Awesome young man he worked very hard for us to get the deal we wanted Thank you Kenny ! And thanks to the Chrysler Dodge Jeep of Lawrenceburg Team !

My newly purchased 2025 had a little over 3k miles when a - Lisa Evans

My newly purchased 2025 had a little over 3k miles when a deer t-boned my passenger side. The dealership worked very hard at making the repair process a little less stressful. Thank you Louisville Infiniti for your weekly updates and help with getting me back on the road!!

Ryan Clonce was very helpful and efficient when - Meganrussell

Ryan Clonce was very helpful and efficient when scheduling my oil change, as well as getting me in and out quickly. Thanks Redmond for always treating me well!

Myrell was a very nice young man. - skbgrace

Myrell was a very nice young man. He was really knowledgeable about the Tucson and all the features and all the technology. I am very impressed with Myrell n the dealership.

Tyler was great to work with as well as the finance. - cwlnurse

Tyler was great to work with as well as the finance. Repeat customer to Kerry dealers. 100% would recommend

Very nice and helpful staff in providing information on - wcm5

Very nice and helpful staff in providing information on the 2023 Nissan Frontier that I called about.

scheduled maint and recall computer updates - B.BUSTETTER

All of the service staff are always friendly and willing to answer questions and provide service as quickly as possible and never return vehicle after service with dirty interior from service provided

I’m out of town and the dealership refused to fix my - Jarrodhendel

I’m out of town and the dealership refused to fix my truck because I had a small trailer connected to it. The service manager Ryker was a total jerk about it. I paid $200 and had my truck towed back to Cincinnati where I get much better service. I’ve also seen places to fix trucks that place doesn’t have any room to do anything would not call any Louisville truck center. That’s a joke. They’re lucky if they can service a neon.

Don't get service here! - mcguirebrian295

Don't get service here! Run as fast as you can! We got a oil change and they tried to charge us 1400 dollars. If you are woman they will talk down to you and try to take advantage of you. Very sad. They lied and said we needed new windshield wipers for 83.00 just the front. We just put new ones on. Not to mention they tried to sell us new tires and tire plan. We just came in for oil change. Every trip here has been just as bad. They are the only place to service this fairly new vehicle and tried to charge for a dust cover they took off. That was going to be several hundred dollars. They are crooks and should all be jobless.