47 Maryland Ford Dealers

Anthony was extremely helpful in preparing paperwork - Brittany

Anthony was extremely helpful in preparing paperwork ahead of time for us for the vehicle we wanted. He was efficient in providing feedback in a timely manner. He was easy to work with and made the process of buying a new vehicle seamlessly effortless.

Professional from start to finish. - justinfincity

Professional from start to finish. Everyone was so helpful and treated you like family. Needless to say we will definitely be back to purchase our next vehicle!

Buying a car was not my favorite task- but they made it - ywrn

Buying a car was not my favorite task- but they made it easy to do. Helpful and friendly.

Great Job All 3 updates are good to go. - MAXWELL

Great Job All 3 updates are good to go. No issues. The tech and service department where easy to work with.

Nate was our Salesman for our purchase of a 2026 Ford - LuvMyAvalnche

Nate was our Salesman for our purchase of a 2026 Ford Bronco. We live out of state and Nate confirmed the vehicle was there, sent me a video and we did most of the work over the phone and through email. Nate was absolutely wonderful and I'm so glad to have dealt with him. Everyone in the dealership was so friendly and helpful. Thank you All!

Michelle was a pleasure to work with and really took good - ShinyOverlander

Michelle was a pleasure to work with and really took good care of me. It was a pleasant experience.

Incredible service. - lauriegeorge

Incredible service. I can't stop raving over the quality of service. My oil % was at 5%, I called with my concern, and Curtis, Tony, and Tracy all helped me to make sure my car would be safe and taken care of. They had their mobile maintenance program come to where I work and changed the oil, rotated to tires and checked all the fluids. Not even 24 hours later my car is ready to go.

Good dealer pre owned have excellent service they - pclaudia7774

Good dealer pre owned have excellent service they explain everything and good price .I recommend this dealer

Charley in service was awesome, straight forward and - Stevenk

Charley in service was awesome, straight forward and incredible to work with. Did some things I needed as a courtesy and car back when promised

SUPERCALIFRAGILISTICEXPIALIDOCIOUS! - RJS

SUPERCALIFRAGILISTICEXPIALIDOCIOUS! Yes that good. Sales, service, management,etc. Everyone was/is really good. Purchased an Escape 3 years ago and since Ford is not building anymore, we thought we would get a new one since this might be the last car purchased. Let's get what we want. Looking for another Plug-In Hybrid with our requests, like looking for a needle in a haystack. Never found, although Alex did everything possible. We are keeping our current one and the excellent service department will keep it going for many years to come. Buy and service here. Used both service and sales.

MIKE Weatherman did a great job fixing our 2020 Escape - Pagebh

MIKE Weatherman did a great job fixing our 2020 Escape this morning. Thanks so much!

The salesman was very friendly and made the process very - zsanders88

The salesman was very friendly and made the process very easy. I highly recommend this dealership.

Alex, a member of the dealership team, has consistently - becker_7494

Alex, a member of the dealership team, has consistently provided wonderful service as well as clear communication. The dealership provideds great service and I'm confident my vehicle will function as it should after each service.

Beware of severe predatory contract fraud, - msprettymariii

Beware of severe predatory contract fraud, bait-and-switch pricing, and systemic financial misconduct at Leonardtown Ford. They can be incredibly friendly at first, but as soon as it’s time for them to do the right thing, they will completely forget you are a paying car buyer and treat you strictly as a paycheck. They will tell you low prices online to get you to walk onto the lot, and then completely switch the numbers on the contract at the closing table. This is textbook auto fraud and you must watch out.On DAY ONE of buying the vehicle, an active dashboard 'Service Due' warning light came on. Instead of performing a inspection, the dealership explicitly told me it was 'all fine' and forced me to manually clear and bypass the warning light just to force the sale through. Because they actively hid this major defect, the transmission suffered a total mechanical blowout, causing my car to completely break down in the middle of active traffic. They put my life in direct danger. When I contacted them about this life-threatening mechanical failure, their only response was trying to exploit my situation by pressuring me to buy a new car rolled over with thousands in negative equity.On the contract itself, they engaged in an illegal bait-and-switch by advertising the car online for $16,395, but instead of rolling in the doc fee with the advertised price, they tacked on an $799 DOC fee at the finance desk, directly violating Maryland's 'Dealer Advertised Price' Rule. Worse, the finance manager manually handwritten the word 'Refund' next to a $139.95 accessory fee to deceive me, but their internal billing software mathematically ADDED the $139.95 directly to my final cash total.Furthermore, they have illegally held my multi-thousand-dollar contract warranty cancellation refund for months, completely refusing to process the payout until days of calling/emails. They completely ignored my formal demand letter after missing the hard deadline. I am actively exhausting every legal route available to hold them accountable. Fortunately, I took flat-out pictures of everything, saved every digital screenshot, and kept every single voicemail. If you do business with this store, make sure you do the same because you will need the proof. A formal fraud and consumer protection investigation is already open against them with the Maryland Attorney General under Case Number MU-540255 E27-030, and I’m retaining legal counsel. Do not trust their math, salespeople, or cars

I have purchased a dozen or so trucks from Nick - P.Bruch

I have purchased a dozen or so trucks from Nick Constantine (Commercial Sales Manager) and have nothing but positive things to say about the entire experience.

Excellent services! - carolina.fernandez0129

Excellent services! Well ran business. Recommended several times Knowledgeable staff, eager to please! Five stars

From manager to staff were great people and had a lot of - John & Gloria Knott

From manager to staff were great people and had a lot of an trucks to

I’m just brought 2019 ford expedition limited on June - Senekhom69

I’m just brought 2019 ford expedition limited on June 26,2026 for $33495.81 paid in full but still cup holder was broken and used car manager didn’t not call me to make appointment to fixing yet

Totally disappointed and will never again use this - Jafcosr@gmail.com

Totally disappointed and will never again use this dealership even if it's to put air in a tire

Today Nov 6,2025, had an appointment for 8:00am , came - Mihaidandara

Today Nov 6,2025, had an appointment for 8:00am , came here, after 1h and 45min off waiting, they didn't even start checking my vehicle, I ended up scheduling another appointment with another ford dealership. Horrible customer service, choose another location, rude and disrespectful.

Said my power seat that wouldn't work needed the tracking - discovol95

Said my power seat that wouldn't work needed the tracking replaced for nearly $2000. Reaearched it myself and just needed to replace the switch for $15. They also said my wipers were worn and wanted to replace them for $120. I had just replaced them the day before! Contacted them but nobody is doing anything about this. DO NOT GO HERE!!!

I would highly recommend Hagerstown Ford Service. - Suzann

I would highly recommend Hagerstown Ford Service. They have always worked in a timely manner and they don’t give you the run around. The people are friendly and and treat you with respect.

I had an exceptional experience with Koons Silver Spring - bpercich

I had an exceptional experience with Koons Silver Spring Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They took the time to truly listen to what I was looking for, understood my needs, and made it happen—without me ever having to step foot in the dealership. They even brought the car directly to me for a test drive, which was a game-changer in terms of convenience and customer service. Johnathan was professional, responsive, and patient throughout the process, and Marc made sure everything came together seamlessly. It’s rare to find a dealership team this attentive, efficient, and committed to making the experience easy and stress-free. I’ll absolutely continue to work with them for future purchases and highly recommend Koons Silver Spring Ford to anyone looking for outstanding service.

I had the worst experience that I have ever had at a - Donaldames21

I had the worst experience that I have ever had at a dealership. if I could give this place 0 stars I would. Sit back. This is a long nightmare of a story. I visited this location to test drive a “brand new” 2026 Ford Mustang Ecoboost VIN: 1FA6P8TH7T5100941 on 8/5. Salesman Abu Jatta was the individual that I was in contact with to schedule an appointment. I spoke with him first on 8/2 regarding setting up a day. He told me “it’s best if you come Wednesday, someone left the lights on in the car so the battery has died” I found that interesting but nevertheless I told him Wednesday I’ll stop after work to test drive the vehicle. Prior to my arrival I received a call from Abu saying that they had replace the battery and the vehicle will be ready. I show up and he claimed to be working with another customer and handed me off to this young lady named Charity. Speaking with her was the only delightful part of the visit. I sat for 20 mins waiting for them to pull the car up front. The car finally arrives and as I get in I quickly notice that the car was extremely low on gas. Gas light shining clear as day. I was told to drive to the gas station so they can fill up the car (lol). I was also told to leave the car running as it gets filled up. After I performed this task for them I was free to drive around and experience the vehicle. After the test drive, I parked the car and turned it off. As I was proceeding back into the building I heard a “tick tick” noise, I turned around and noticed Charity was unable to start the vehicle due to the battery dying. I spoke numbers with Charity. Abu showed up once and just stood against the wall and watched us talk then walked away. He did not return. Charity and I weren’t able to come to a favorable price. Of course I had to speak with the manager, I do not remember his name but I do recall him not asking at all how the test drive went or able to offer me any type of deal even tho unaware to him I just had the most unacceptable experiences ever.. I truly feel bad for Charity because she was pushed into the worst sales opportunity ever, all due to Abu not properly planning my visit and not doing his due diligence on a “brand new” car that clearly should not be on the lot for sell. Again, this was the worst experience I have ever had at a dealership. Proceed with caution.

Scheduled to have recall on backup camera fixed. - Shamus

Scheduled to have recall on backup camera fixed. Heather the service manager was a pleasure to work with.

Extending my thanks to Joe Porter and his team at Bob - Mike B

Extending my thanks to Joe Porter and his team at Bob Bell Ford (used car dept). I had a completely hassle-free process today when I went in to purchase a pre owned Hyundai Veloster. I'm thrilled with my purchase. From not getting a gazillion phone calls from the dealership to feeling heard and understood every step through the deal, I can say it couldn't have gone any better. If you're in the market for a pre owned vehicle, ask for Joe. Thanks again guys.

Everyone was great, even though buying any vehicle takes - kittyknill

Everyone was great, even though buying any vehicle takes some time, they were efficient, professional and very helpful. Extremely satisfied with my purchase and with the expertise/experience demonstrated by Da'raune and John from this dealership.

Corey was very knowledgeable and friendly. - Nelson and Lisa

Corey was very knowledgeable and friendly. It was a no pressure/efficient experience. Highly recommend Corey!