Fast & Friendly - Currans
Everyone at Al Packer was extremely nice & accommodating! I've been to other dealerships in the area & no one comes close. My whole family loves & uses Al Packer Ford!
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Internet Sales Manager
Quick, Easy Experience! - samhannah1489
I had an excellent experience with Frederick Motor Company. Dave Burda, my sales consultant, was great to work with. He made us a great deal and made the process easy and painless. Juan Echeandia our finance guy was also a pleasure to work with. I will recommend this dealership and plan to return in the future!
This was the best experience purchasing a vehicle. - DanielB
I drove down to Apple Ford today, David F. had called me Monday evening, and I told him that I would come down today. He was busy with a customer and took me to Neville D. Neville was great and so was every one that had a part in the sales process. David took me to Neville, Mike, and Teresa were great. David and Neville filled the truck with fuel, put the tags on, and helped me get my belongings out of my trade. Everyone was fantastic. Thanks to all of you.
Friendly Staff - Leroy Boone
I had a great experience at Sheehy Ford. Nice and friendly staff and I got the right vehicle at the right price. Thank you Sheehy Ford of Marlow Heights.
On Escape #2 - James B Gooding
Russell has been great to us! He and the whole dealership team have really been fantastic to deal with! We'll be back for #3!!!
General Sales Manager
Unmatched Service! - Knguyen0087
There's a huge reason why I bought 2 vehicles from this dealership and its their outstanding service. Ndu and his crew made my car buying quick and painless. Even gave me great deals on their warranty packages.
Service dept save the day - Caliche64
Last Tuesday night at 10 pm I was on the highway and the rear tire on my rental was slowly but surely folling into pieces. I had an early fly to Ft Lauderdale and there was no time to have this fix.
Tom and Victor decided to open extra-early and fixed the tire. I was on my way before 7:30 AM and made it to my hotel and then to JFK on time.
They saved my vacation.
Best experience ever with a car dealer. - Ja2017
Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. The process of looking at inventory, test driving, and working through the deal was handled very friendly, professionally, and without pressure. Elkton Ford has my trust and will get my business in the future as well.
By far the best ever to buy vehicles - Shelly Rodriguez
I brought a car from hertich on a Thursday took it home decided that I didn't like it because it was to small.Took it back Friday morning Louis Risher is the best salesperson ever he didn't get mad at all got me a car I was ? with made my day.Oh and the papers got signed on Thursday for a car I took back because I wasn't ? and he smiled and said OK let me talk to the boss.go Louis👍
Fair - Friendly - Honest - JL
I had a great buying experience with Leonardtown Ford. I visited every Ford dealer in Southern Maryland and Leonardtown Ford was the only dealer I felt comfortable. Every other local Ford dealer treated me like a subject in their kingdom. Playing silly sales tactic games. I feel Bryan Wood gave me a good deal and most importantly when it came time to pay their was no smoke and mirrors and inverted numbers games. I paid slightly less than the negotiated price. I hope Bryan and his knowledgeable sales staff treat you as well as they treated me.
Fixing recall - richard lee cornish
The service was competent and reassuring. They kept me informed of the progress made on the repair. I was very satisfied. I have dealt with this dealer for four years and wouldn't change
great place to buy ! - chetz
A very great place to buy a new or used vehicle they are very helpful and knowledgeable. They got me exactly what I wanted in a new F150 . This is about the 5 th truck I have bought off them they are great people to deal with !
Awesome services - Linsey89
Thanks so much Tim Collins for making my first vehicle purchase a easy and great experience and checking up on me to see if I have any questions I strongly recommend you to anyone who is looking to purchase a vehicle from pittsville Ford thanks again
Another Great Experience - MelissaG
We just purchased our second Ford Focus Hatchback from Gordy Mueller. He is an amazing sales man, made the process go very smoothly. Would definitely recommend Gordy and Plaza to everyone.
Great experience - SCLjml
Would highly recommend Hagerstown Ford. In particular, our salesman Ryan Harbaugh was largely responsible for a stress free and easy experience. All of our questions and concerns were handled quickly and courteously to help make our transaction as easy on us as he could. Overall, eevery person we came in contact with at this dealership was willing to help and do whatever they could to satisfied our requests.
Best Experience Buying in 20 years - Jc1229
My experience with Ben and the team was nothing short of extraordinary. They were the only dealership within a 500 mile radius that replied to my initial inquiry without a stock email, blasting me with phone calls and texts and ignoring the questions I asked. Instead, Ben and team answered all of my questions thoroughly and within minutes of asking. Honestly, I’ve never taken the time to write a review but this is an instance where they deserve praise.
Good dealership - Brandon1Justice
Overall the process was pretty straight forward and painless. They new what I wanted and were ready for me when I arrived. Everyone was straight forward with the pricing as well.
Everything was Awesome!! - WNelson
Everyone was so helpful and took good care of me. The best experience i cold have asked for. Looking forward to purchasing another new car from them.
Love my certified new suv - Victoria24
Mr. Jump, Dana, and everyone made the experience great. Hertrich has the best selection and prices of certified used cars around plus new and used. With a remodeled building, I can sit back and relax when I get my SUV serviced.
Sales Tumbs Up Service Thumbs Down - 3Sons2Dogs
Brian Orlove is fantastic! He will help you get the best deal and calls after the sale to make sure you are happy. He and his team aim to please and they do. Billy Mensh, my salesman is terrific. He answers every question and sometimes more than once. Class guy!
The flip side is the service department. Lot's of attitude. They are very busy. And that's great. But are they too busy to be courteous, accommodating or fix it right the first time. My experience has unfortunately been negative. I did complain to Carol who is the customer coordinator. She is great as she is part of Orlove's team. But I made an appointment with a different Ford Dealership to bring my car in for service.
Not Satisfied with my problem - mailhandler59
Not satisfied with my problem why do I have to pay for something that should been fixed under warranty .......that you’ll said was FIXED,now you all telling me won’t charge checking,but maybe charge for fixing,I should pay anything that should fix when I told you about it under warranty?????
Service - - Anitaineldersburg
I have never had a bad experience with service at Len Stoler Ford. Everyone is friendly and will help in any way. Will always return.
Another great transaction! - Joebowen
We have purchased close to twenty vehicles over the years through Grady! They care to know about our business and get us the vehicles we need. It’s all about the details. we have referred them several times and they have always taken care of them. Highly recommend.
Great Customer Service - Chris51
I have used this dealership for regular service and for dealing with problems. I have found them to be courteous and knowledgeable on every occasion. I will continue to use this dealership and will recommend to others.
Excellent customer service.. - Dev Bondage
Bought pre-owned 2016 Ford Fiesta recently. Doing business with them was a great experience. The sales associate Mahamane Dabo explained everything about the vehicle very nicely. Never felt like he or his manager Jay Rivera are pushing me to buy the vehicle, which was very common at other dealerships I had visited in the past. Everyone to whom I encountered at their dealership was polite and courteous. I truly loved it at Lindsay Ford of Wheaton. Thanks Dabo and Jay!
Service department disappointment - Mrs. A.
I purchased my car with Century Ford of Mt Airy and had all of the service performed at Century Ford. Two issues recently came up and had my car in with Century Ford service department for 3 weeks and claimed they fixed my car. Three weeks later, my car started up with the same two issues that Century Ford claimed they fixed. I returned my car for the second time and they stated "they couldn't find anything wrong with my car". I was told two different stories from the Service representative and then the Service Manager within two days. They have lost a loyal customer due to them not willing to try and work with me and fix my car but just say that they couldn't find anything wrong with the car. I hope they will treat other customers with better service and courtesy then what I was given.
Horrible service - Carp1
Took company truck in March 14, 2018 for recall work. Instead the service technician broke door latch during recall work. Told me they’d call me when replacement part came in but until then I’d have to wind down my window to get out of my truck. Gee thanks right. Wouldn’t have been a big time if would’ve been taken care of at end of March like they told me. After calling several times with same answer-“ I told you we’d call when parts came in”. I’m in awe now that 50 days later a 5 star so called company hasn’t resolved this issue. My truck worked fine before going there.
If I get in a accident tell my kids it was your fault I couldn’t get out.
Accommodating, polite, informative, attention to detail.... - John Callahan
So fortunate to have Denton Ford only an hour from our home. For a solid month, I researched pickup trucks, Ford pickup trucks, and at least 6 different states trying to get the right truck for me and in our budget. I was just about cross eyed when I was finished. I kept going back to Denton Ford because their price was the closest I could find to our budget. I gave them a call and told them they had to pick up trucks that I would like to test drive, in no time at all they had them both on their lot for me to come look at! My wife and I showed up and couldn't believe just how pretty both of them were. I was feeling very very under the weather and honestly did not even want to be there. Betsy came in on her day off without complaint so my wife and I could test drive both of these trucks, she was happy as a lark! After my wife and I drove Each truck, I got in our car and felt like I was dying! My wife Linda, went inside and talk to Betsy and some of the other employees about the trucks for me. We still needed the price to come down pretty significantly to put one of those trucks in our driveway, and to be honest I didn't think it was going to happen. What's that saying.... Nothing ventured, nothing gained... So, they did a credit check on us and our credit wasn't absolutely perfect by any means, but then again it wasn't bad. They stretched our payments out over 84 months and got our payments really close to what we needed. But really close isn't the same as what we needed. At that point I still wasn't sure what was going to happen. My wife and John went back and forth on ways to make it work and lo and behold between John and whoever he was speaking with on the other end of the phone they put it in the pocket, that beautiful truck is now sitting in our driveway. I will forever be indebted to Denton forward for helping us get pretty much my dream truck, at the monthly payment we can swing. So hats off to you Denton Ford, anyone I come across that is looking for a vehicle I will be sending them towards you!!! My son already knows about you guys and he is going to be buying a new truck within the year he thinks. Sorry but then again not sorry for this long review but that is how it went down. My wife and I now are the proud owners of a Ford F-250 XLT crew cab pickup truck, the color of it is a white gold metallic with a tan/camel interior. Happy Happy Happy
Jay & Linda Callahan
Great Experience - anon23
Traded in our 2014 Dodge Durango for a 2016 Ford Explorer in November 2017. Super happy with how smooth the entire process was. Now I regularly maintain our vehicle with the service department who is always so helpful.
Deceitful - User001
Went to purchase a uses truck, ready to buy. The truck was listed online at 23k. The deal was slide across the table to me at 27k and was told this was their "no haggle" price. I explained to the salesmen the online price and the manager subsequently pretended they were looking at another "database" . It was obviously they tired to dupe me. They then pretended the new price was the true "no haggle" price, unwilling to negotiate. Was also told it didn't matter to them as their cars have always sold at top price at auction lol It was clear they had no time for the "little guy ". Go elsewhere where they atleast pretend your sale is important.
Al Packer's White Marsh Ford