Evan rocks! - Fran3

Evan kept it short and sweet! He is efficient and clear about what’s going on. He valued my time and what is in my best interest. Thanks for being helpful!

Very Courteous - Cindy

Everyone was very kind and courteous. I was pleased with complementary full fuel tank, and free first oil change. The car detailing was below average. It was nice to have a good car shopping/buying experience.

Painless, satisfying car buying experience. - mccanntj

Best car buying experience in my life, would not hesitate to buy another car here. None of the normal car buying nonsense, they gave me their best price from the start.

Excellent Service - Tim

Jon is only mechanic I'll let touch my car. Sure I pay more using a dealers service dept but the piece of mind is worth it. Jon has done the services on my last 3 Honda vehicles and the work has always been perfect. John at service desk is always friendly and helpful.

Nice guys, great service! - Honda Lover 413

I love the people in the service department of Rivertown Honda! They are friendly and treat me with respect. They also don't try to talk me into things that I don't need. I will always take my car to Rivertown Honda for service because I can trust them! Janice Ash

Great people!!! Answer every question you may have!! - Romulus

Friendly. Very helpfull with any thing I asked. An awesome group of people. Would highly recommend them to anyone who is looking to purchase a car!

My 7th Leased Honda Civic - KEK2018

I have leased 7 Honda Civic Ex from Troy Honda dealership. My personal sales person Joe Camilleri is extremely professional and treats me like I am the ONLY customer. Joe has always come through each and every lease. Every new car is perfect with so many great options included. I am loyal to Troy Honda Dealership due to five star customer service. When you are looking for your next car check with Joe Camilleri........I promise he will take good care of you. Katharine Kendrick

Excellence - Too much work

They listen. Take time to explain the options Friendly and super clean dealership. I trust them, I know them. They offer a complimentary courtesy shuttle if the appointment is goIng to be too long.

I have always received excellent service - bridgette harris 14

The service you receive at the Honda dealer makes you feel confident and assured in your purchase. I'm on my second purchase of a Honda and I believe I can never go wrong purchasing a Honda. It's a sure thing!!!!!!

Will work with your situation. - CatLord

Helped me out of my lease predicament, ended up with a new car, didn't think that was on the table. Will be going back.

Always professional - Margaret Conklin

The service people at Crown Motor are always professional, as well as personable. When they came to me with news of a somewhat pricey repair he sat down next to me with a sad face, almost as if he were a doctor about to deliver a bad health report! I actually laughed and told him it was okay. such sincerity!

Thanks! - Ashley Brandys

Travis was awesome to work with and had great communication. Josh made all the financing so easy! I love my CR-V - thank you, Zeigler!

Easy purchase experience - Stephen68

I purchased a CPO Accord today. The buying experience was easy, laid back and enjoyable. Highest marks all around to everyone at Grand Blanc Honda....especially Mark Johnston. Very happy with my new Accord and Grand Blanc Honda.

Excellent service! - LyndaF

I was treated well and received excellent service when I brought my car in for maintenance, as well as a dead battery. Gil was wonderful to deal with. He was very professional and friendly, and clearly explained what services were needed and why. I was pleased with my encounter at Jeffrey, and would highly recommend this dealership.

Good service - Frank4839

Went in for oil change and tire rotation. Out in half hour. Great service. Nothing to change. Keep up the good service and I'll keep coming back.

Just ok - Not from them

Ok communication and replies. The vehicle was sold before i could look at it. They did inform me of the sale and followed up so that is ok.

Fadi is amazing!! - Rachel Bronson

Fadi made the entire car buying experience fun and easy. It was a fantastic experience!! I would highly recommend working with Fadi! I was nervous going in, but my fears were put to rest quickly. I'm so glad we chose Art Moehn Chevrolet!

Easy purchase - rross9000

Darryl was an exceptionally easy person to work with. He was quick to respond to emails and made car buying extremely easy. Sandy replied by text in a flash and was very friendly! Lou was fast to want to beat another Honda dealer's price and did so with ease, both on price of the CR-V and the trade. We looked around for a couple months before deciding a dealership and vehicle, one visit and 2 test drives and I was ready to go. I did the credit app the first day and they located the vehicle I wanted before I left, called days before I thought they would stating that they had it ready to take home. Jeff was super easy to work with and wasn't pushy with the extras. We would buy another Honda here in a minute. Hopefully service is just as easy.

Friendly staff, ask for Kris VanNocker( Sales)! - Paheer Nagulan

I recently bought a used Honda accord at this location.The sales person "Kris VanNocker" was so friendly and so knowledgeable about the car. In the middle of conversation, i asked him whether it's possible to lift the car using the car lifter to check the parts under the car. To be honest, i thought he's gonna say "No, we are busy", something like that. But he said "Yes" without any hesitation. That made me to trust this guy and the condition of the car. Big Thumbs up! Even the sales manager "Sam VanDam" was so friendly and he was checking with me whether everything going fine. I've been driving that used car for a week and I really like this vehicle. I'd highly recommend this dealer!

SALES - unfair business, cheated, ripped off, poor service - Unhappy customer

**ZERO RATING** I went to the dealership to buy a 2018 Honda and instead I got 2017. Without my knowledge, during transaction it was changed to 2017 and I am not aware of it. I was ripped off, cheated, very poor customer service, no response from dealership, general manager was very rude. I will never recommend anyone to go to this dealership. Make sure to read every page before signing any document at that dealership otherwise you will be ripped off like me.

Brought 2017 Honda CRV. - Jim2

I had my 2017 honda CRV checked for engine issues. The dealer shop mechanics could not find nothing wrong. The reason why I wrote this review is because Lauren the service advisor stated that there could be possible charges some parts are not covered under warranty. I only have 10600 miles on the SUV and it falls under the bumper to bumper warranty. I felt she should've refrained from telling me about charges since the vehicle should be covered under the warranty and that is why the 3 stars had she said from the start it was under warranty don't worry about it, It would've been 5 stars. In addition, I had a recall on the fuel feed pipe and decided to take the Honda to Genthe Honda where I purchased the CRV for the repairs.

Prices on internet are not correct! - shep2112

The price the car was listed for on cars.com was not the correct. They would not even work with me at all when I was coming all the way from Wisconsin

No follow up - disappointed

They only care up until the point your check clears or your cash is handed over. They messed up in processing my title. it took almost a month to receive the title just to realize that it was defective and did not include my lienholder's information. Now I have to wait in line at the Secretary of State and pay $15 to fix their mistake. Do not go here. Who knows what else is ignored if they cannot do basic paperwork right.

2015 Honda Odessey - Hope Parrish

Sam Comstock is by far the best car sales person I have ever worked with. We have purchased 2 vehicles at Williams Honda through Sam. He is kind, patient and incredibly helpful, going out of his way to answer any and all questions we had. We finalized sale on our Honda Odessey today! I can honestly say that I am going to miss visiting with Sam weekly, but look forward to working with him again when our next teenage driver needs a vehicle. The entire Honda team at Williams made each of our vehicle purchases with them as quick and enjoyable as making such a large purchase can be. Always incredibly friendly!

poor service - M-G

very disappointed with Fox Honda in Grand Rapids. We have been an exclusive Honda family for years. I bought a new 2016 Honda Pilot. Several months ago the brake sensor began working erratically. Driving down a busy road at 45 mph, the car would automatically begin to brake when NO ONE was in front of me (only someone in the turn lane to my left). As you can imagine that is dangerous! Dealer could not figure it out and told me to live with it. Without my permission they disabled this malfunctioning safety system ... the same safety feature that I paid good money to buy. Ridiculous. Also the remote car starter will not occasionally work (with any of our three keys). I brought the car in a couple weeks ago when it was malfunctioning and the service tech verified it was not functioning and scheduled an appt to fix. I wanted it fixed then, but he scheduled it saying "{we wil;l fix it then." Then when we brought it in, they did not fix it because they said they could not reproduce the problem. I told them that I went there when it was not functioning and they would not fix it then. I am VERY disappointed. I am pursuing remedy with Honda Corporation and if that does not work seeking legal remedy, as this is really ridiculous. Car is out of the factory warranty in a few hundred miles. I paid lots of money for this car and they expect me to drive it with a disabled safety braking system because they cannot fiugure it out and refuse to remedy the situation.

Service dept is totally incompetent - Snog

This is an extension of the old car dealer stigma. I was lied to, had totally incompetent service. They could no alighn the rear wheels on my Pilot. I destroyed 2 sets of tires before they gave up and sent me to an independent who was astonished at the level of ineptitude. They are a GM dealer in Niles and have ectended that greasy haired white belt ethos. Avoid at all costs !