131 Michigan Jeep Dealers

As a former sales person myself, I appreciate a low key - Perfectionist

As a former sales person myself, I appreciate a low key presentation that allows me to do my own evaluation, form some impressions, and yet is available to answer any questions I may have about the product. J.C. fulfilled this role perfectly. I brought my own "expert" to assist me and J.C. acknowledged his expertise and provided any additional information he requested about the vehicle. After our test drive he presented a few other options and we took another test drive (in a different vehicle) and discussed the results. I was not able to conclude the transaction that day and he was respectful of my decision (I hate a high pressure sales presentation) and he was respectful of my position. We made arrangements for me to call the next day with a final decision. After I decided to make the purchase we then made arrangements to finalize the transaction a few days later as I had other commitments. J.C. was knowledgeable about financing options and patient with my questions (I ask a lot of questions) We ran through several possibilities and concluded the purchase to my satisfaction. The "in person" contacts were professional and he followed through on each commitment that required e-mail contact. The showroom and sales offices were immaculate, attractive, and comfortable. The service areas looked just as good though I have no present experience with the staff or their performance in the backshop. So far so good. The highest compliment a customer can give is to return again for another purchase and at this point, I would certainly take my business back to J. C. Cooper.

Just purchased a 2019 V6 Challenger through Mike Poupore... - lauramwyman

Just purchased a 2019 V6 Challenger through Mike Poupore at Westborn this week. Even though it is a previously owned vehicle, Mike went above and beyond to ensure my satisfaction with the vehicle and its appearance. Mike facilitated my lease of a Jeep Compass three years ago and I have been recommending him to friends ever since. Fabulous customer service with sincerity!! Thanks, Mike, I LOVE my new sweet ride!!!

I took my jeep in because it was leaking antifreeze. - Tammy Hasenfratz

I took my jeep in because it was leaking antifreeze. They took several multi-day appts before they found the issue. I had a blown head gasket. After months of waiting for parts to come in and my miles going over warranty, they got me in. Still covered under warranty. They told me it was an 8 hr job and they needed 2 days to do it. I made an appt for Thursday and Friday of the following week. I use my jeep for work on a mail rt, so when I don't have it I have to take vacation days from work. Well tomorrow will be 10 days vacation I've had to use for that 8 hr job. It has now been 2 weeks that they've had it. It's very frustrating that it is taking this long. I was okay with 2 days, but 2 weeks is completely ridiculous. That means they did less than 1 hours work per 8 hour day. They took 10 working days to accomplish an 8 hour job. They clearly have no concern for their customers. They took 10 vacation days from me for an 8 hour warranty job.

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. - JohnR4130

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. I have always received good follow up service. My recent service was last Monday. Myles did a great job scheduling and keeping me informed on timing to completion. Nice work. Thank you. JR

I spent so much time going back and forth with DeMarco - m.young0

I spent so much time going back and forth with DeMarco Lawrence getting them all the paper they needed and all the extra paperwork they needed negotiated a price. I only ask for a copy of the window sticker which I got from another ram dealer today he went out and took a picture the window sticker on the car which should have taken DeMarco 2 minutes they wouldn't do it he kept sending me a link to the car and wanted money out of me without showing me the car actually existed as did the sales manager. They sold the car from out underneath me and thought that was good business practice I would stay away from this dealership at all cost. And DeMarco Lawrence please don't deal with if you walk in there he's terrible. To spend as much time as I did sending him as much paperwork as I did for them to take 2 minutes and just send me a copy of the window sticker and they wouldn't do it but still wanted money out of me is ridiculous I've already reported them to ram be wary of this dealership they will scam you

Went to ask about a warning that had popped up on my Jeep - Angry

Went to ask about a warning that had popped up on my Jeep Cherokee that I had bought here. There were 5 salesmen chatting in the showroom that didn't seem to want to help me. Finally directed me to service department and the guy said they couldn't help me for a week. I asked him my question and he said he didn't know about that stuff I had to talk to a technician but told me I couldn't talk to the technician. Will buy my next car in Gaylord these people treated me horribly.

Great experience buying my car at Moore Motors. - Coljoe

Great experience buying my car at Moore Motors. Denny is absolutely the BEST, very knowledgeable and made the whole process super easy! He is definitely the “King of cars”. I recommend anyone looking for a new/used car to check them out, you won’t be disappointed!!!

We have a Jeep Gladiator & love it. The people are very... - Linda

We have a Jeep Gladiator & love it. The people are very friendly & helpful, explained all the operations, love the service. Great Staff! Would recommend this Dealership highly.

People were super friendly and welcoming. - Jacob

People were super friendly and welcoming. They let me look at the new cars and a hellcat while they were getting the paperwork ready. I also told them about an experience at a car show about the grand wagoneer, and how i wasn't able to get in it to experience it and the salesperson let me get in on and start it (I didn't drive it) to experience it. My only problem is they didn't mention how the car I bought from them had a leaking oil problem and i wish they just fixed it before they sold it to me or at least told me. Despite that, I would still highly recommend this dealer

If I could give Sherm 10 stars I would! - hannahbertrand8807

If I could give Sherm 10 stars I would! He was very friendly and made the process of buying my car so easy!

Sales are amazing and helpful - Just don't get any - trishh

Sales are amazing and helpful - Just don't get any extended warranties or your Jeep fixed there. The services department is rude (Kate) and seem to lack any knowledge on issues that come up with a Jeep repair. I have been waiting on new doors for a year, as my Jeep started rusting after a year. Service will not update and are hard to communicate with. Get your Jeep fixed anywhere but here!

I bought a used car from Schaefer & Bierlein Chrysler in... - jfsiii

I bought a used car from Schaefer & Bierlein Chrysler in July 2021. It was a good experience and they delivered the car nearly 200 miles.

This dealership was professional without being pushy. - best.josh

This dealership was professional without being pushy. It you are looking for highly knowledgeable sales staff without dealing with a dicey salesperson, this is your place.

Service, pricing and selection is great! And if you are... - Cindy Artis

Service, pricing and selection is great! And if you are looking for the best salesman here, ask for Gale Cvitkovic! Or just Gale, the man of sales!!!

This is the best service and dealership I have ever... - ak

This is the best service and dealership I have ever found. I really feel like family here. They make me feel right at home. We've bought our cars, Chrysler and Mitsubishi, and have had them serviced at Dave and Colleen's for at least 20 years or more, and the same for other family members. We cant say enough about them. They are very honest and Laura and Kyle are so helpful too. We love them all. Sincerely, Ann and Dave Knox

First I would like to say we began using Thelen service - Shelrenae

First I would like to say we began using Thelen service in 2009 and were so happy with their service we used their body shop and went on to purchase a new 2018 Sedona from them. Unfortunately they are not the dealership and service department we were so happy with today. We had the service department troubleshoot and replace both headlight bulbs on our 2018 Kia Sedona. When we had to drive in the dark my wife noticed the driver side light was aiming at the ground. After spending around 150.00 I ended up making the proper repair myself. Then our window on our van was stuck in the down position and it was the actuator that was bad. They told me the cable was stuck inside the motor. I asked for my parts and they took their time finding them. There was no possible way the cable could be stuck in the motor. Per 2 other Kia service departments they stuck us for $400.00 plus in in needed repairs with no consultation. Then after the review phone call and my conversation with the service manager I was going to have the opportunity to receive a call from Mike Thelen which to this point he has not reached out to me.

Nice hometown dealer. - C

Nice hometown dealer. Went in for a routine oil change only to find out oil pan was cracked. Part was back-orders from Mopar but they did their best with follow-up until it finally arrived. Replaced part very quickly with amazing customer service. We’ll be back! Thanks so much!

GREAT EXPERIENCE at the service department today, I was - cdumas1127

GREAT EXPERIENCE at the service department today, I was scheduled to diagnose and repair my RAM tailgate. I arrived and settled in for a likely 1/2 day wait in the lounge. However, Jon (Service Manager) checked it out immediately and realized I only needed a $20 bushing. He installed it, lubricated all the tailgate bearings, and did not charge for his time. I was promptly out the door with my problem solved at a total cost of only $20.

Kevin Miracle, Sales, is truly a "miracle worker" as he - rwoodin358

Kevin Miracle, Sales, is truly a "miracle worker" as he diligently worked with me to get me the offer and trade in that I could afford. Matt James, Sales Manager, reached out to me via email to ascertain if there was anything he could assist with. I am currently in the process of purchasing this vehicle. Tyler Automotive has been very helpful and patient in the process.

Simple oil change, not much to say about the visit. I... - mdeyarmond

Simple oil change, not much to say about the visit. I was in and out in a half an hour they did their job, I got my oil changed.

Purchased a 1500 Ram Limited! - Jim Van

Purchased a 1500 Ram Limited! Love the truck but better yet was the dealer cooperation with me. Would highly recommend

Terrible service department it's a brand new lease truck - handafull12

Terrible service department it's a brand new lease truck and it's under warranty but they refuse to service it because it was not lease through them they told me to take it back where I got it and that's not right they just hate doing warranty work there's something seriously wrong with the drivetrain and they wouldn't even take the time of day to put it on the lift and look it over find the problem after I made the appointment and waited a month to get it in to be serviced and they told me there's nothing they could do about it

I have a 2008 jeep and my husband has taken it to three - Melissanelson1234

I have a 2008 jeep and my husband has taken it to three different dealerships thankfully my husband‘s friend told him about Randy Wise we took my jeep there they fixed some things that were wrong with it but most of all the major issue they found unfortunately they could not fix it because it’s a part that Has to be ordered but part was ordered I would highly recommend them to anyone Aaron in service is awesome always very pleasant when you called to talk just all around great place and I’m very happy ,

Great job with explaining details as well as getting my - hernandez.araceli

Great job with explaining details as well as getting my payment as a new graduate right where I needed it!

The service department is the worst! - rrivard883Rose

The service department is the worst! Stopped and explained to one of the girls I had lost power a couple times, it has 2 recalls and radio screen is black and if they could look at it and she said she could get it in December 11th and that was just to look at it. I swore at her and went inside and told my salesman, Jake Symon who went out with me and got the system working again in only 1 minute. This is the 3rd time In 7 months I've had problems with this service department. I tried reaching Jake LaPart, manager and left message but he never replied back. There was no reason to have to wait 2 weeks to have it looked at. Shame on St.Clair Chrysler for how they handle their faithful/loyal returning vehicle buyers. All 3 of my trucks I have leased from them I have had to reach out to Ram and end up with them being serviced by another dealership! My thanks and appreciation to Jake Symon for the kindness and caring he has shown me. Just to say, I will never take another vehicle there for service ever again, I would drive to another state if I had to. The girls they have at the service desks suck as well. All I have left to say is after losing all power twice now, once on I-75 if it ever happens and causes a crash I will sue them as well as Ram. If your gonna sell vehicles then put people in service that can at least look at the vehicle. I just want to warn anyone who is considering their service avoid them at all cost. Shout out to my salesman Jake Symon, I highly recommend him for your next vehicle! I had high expectations with Jake LaPort, mngr, but after this experience he was a big let down to not return my call especially since I was out of town when this happened!

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.

Marla was the best! I just call her and she gets... - Shannoncournaya

Marla was the best! I just call her and she gets everything I ask for!!!!!! Highly recommended.

Promises made. Promises kept! - mastmuskegon

We purchased our first Van at Preferred in 2010 and followed up in 2017 with a Chrysler Pacifica. we have had them serviced when in Michigan entirely by Preferred and have been excessively pleased with the purchase procedures and service. In every way they have met or exceeded their words. In one instances we were scheduled to be leaving the state for a time when an accident threaten our plans. The Pacifica was a newly redesigned model and a check with Glass companies indicated tailgate glass was not readily available. Preferred body shop expedited shipment, replaced the glass and tailgate hinges and repaired other damage in three days resulting in but a one day delay. They have provided free oil changes and fast service. In every way we are confirmed Preferred Chrysler customers

These people are great. - Jeepguy

These people are great. love my new Jeep. Wonderful place to visit. See you soon

Excellent out of state experience - Thomas K Adamo

We had the distinct pleasure of working a deal with Jamie Curry via internet on a 2016 Ram 1500. As I found out in my search for a vehicle Jamie is the rare individual that actually returns email inquiries. He was honest, hard-working and incredibly pleasant to deal with. Even when there was a possibility the deal wasn't going to happen. In the end we made a, more than fair, deal and we willingly traveled from New Jersey to pick up the truck. Highly recommended. The business office is also incredibly professional and NON-pushy. They asked if we were interested in their extras, we said no, end of story. No pushy sales talk. Very much appreciated after a long drive. Debbie was great. Incredibly kind, prepared and answered all of our questions.