Service Department is exceptional - Kimba
I called the dealership to schedule an oil change and tire rotation and to have a recall done and spoke with Mike Weinstein and explained to him my situation that I could only have service done on the weekend so he told me that I could drop my car off on Friday so I could have my car to take my husband to Chemotherapy during the week. He told his coworkers my situation and they took care of my car immediately and I had my car back in an hour he told me that he did not want me to worry about not having my car for the weekend in case of an emergency. I feel the dealership went above and beyond for me. Mike even gave me a hug and wished me well with my husband who has terminal cancer.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
New Car Sales
Leasing new Dodge Journey - Kat
I have been leasing vehicles through Golling for the past 6 years and each time I work with Liam. He is very professional and helpful. I highly recommend Liam for his great customer service.
Purchase of new car - LeonH
I'm very grateful for Mike for having patience with me. The process was so easy and fast and Mike made buying a vehicle well worth the time. Mike made me feel very good about the choice I made' Will recommend him to my friends. THANKS MIKE P.
Pre-Owned Sales Consultant
New and Used Car Product Consultant
Great people - GoGreen1018
Andy, Jason, and Alisha helped me and they were all great. Really good about explaining my payment options to plan for the long term in the best possible way. They didn’t have the color i originally wanted, but didn’t hesitate to locate the right car on the other side of the state and drive there to get it for me. Love the new Jeep and would recommend this crew to anyone.
Loved it - Jj
Dave wade worked really hard to get me what I wanted at a price that was fair. He talked to me every step of the way and informed me of everything that was needed and there were no suprises!
New Vehicle Sales & Leasing Representative
Richard cook used cars - Ilovekyra1203
Richard cook is the man , hooked me up with a great used truck and he was quick about it. He really is a great sales man that doesn’t drive you crazy
New/Used Sales Consultant
Excellent service from everyone! - seeright1
Having never leased before, I was nervous. I had just purchased a SUV 5 months prior from a different dealership in Howell that I did NOT feel safe in. Knowing I was going to have negative equity I felt trapped in a vehicle I didn't want to drive. My Salesman, Bobby Gream was a Godsend. He worked with me, and with the Finance Manager, Todd, to get me the best possible trade in to help reduce the rollover from the old car. Todd worked more numbers until my requirement of a payment less than $400 was met. Bobby worked with compassion and understanding in making sure I felt safe in the vehicle I was getting. I cannot tell you how much that meant to me. Thank you Bobby and Todd for your help and hard work in getting me in a vehicle I am now excited to drive!
New and Used Sales
Used and New Sales
World class service - Carl Carlton
Service department was outstanding! Larry went above and beyond and exceeded my expectations. Very professional staff! I would definitely recommend everyone to Suburban of Ann Arbor.
Sales & Leasing
Sales and Leasing Consultant
Great service - Andrew
Such a painless and fun experience! Got an excellent trade in valve on my existing wrangler to put me in the car of my dreams!
New Car Sales/Leasing Professional
New Car Sales/Leasing Professional - RAM Specialist/Fleet Sales
Treats you like family! - CCANDIA
So, I just happened to walk in one day to get an oil change and I was looking around. The service guy goes, “whatcha think about getting a new car?” And I was a little skeptical because I don’t have perfect credit and I didn’t have long between my busy schedule... he introduced me to Kyle and Kyle worked fast. And when I mean fast, I mean he got my information, and told me he would call when I got the preapproval. I knew not to get my hopes up so I didn’t even bother at looking for a Jeep that I actually wanted, so when he called me an hour later and said I was preapproved, I was shocked. I think the poor guy heard me squeal in the phone. He asked when I would have time to come look around at what I was preapproved for and I said that the 2019 Jeep Cherokee in the waiting room was my dream. And he was able to get it for me, clean it up and even update the computer inside. And it rides like a dream I never knew I had until I met Kyle. So thank you so very much to Kyle, the service team who introduced me to Kyle, and the man that acted like my dad when it came to signing paperwork. Van Andel and Flikkema really look out for you, and have the best team working FOR you. They made me feel like their daughter and for that, I’ll never choose another team to buy or get service on a car from. Thank you from the bottom of my heart. I’m a nurse in an emergency room and a sexual assault nurse as a second job, so being able to get a car that is not only perfect, but a car that gets me safely to and from to save lives? It’s just amazing. Then to have a team that does all the work for you so that you can get back to working two jobs? That is something spectacular. Thank you SO SO much Van Andel and Flikkema.
Great prices, no sales pressure - Carbuyer77
I researched prices in my area and found Deur Speet to be the most competitive. When I went to test drive it there was no pressure. When we went to purchase they were willing to work on the price. Overall, I was really impressed with all the employees.
Amazing customer service! - blhelfman
Always a great experience. Fast, responsive and convenient. Having the option to pick up my car for service, leave me with a rental and then return my car to me is part of my loyalty to Dick Scott. They respect their customers!
Best car salesman ever - Mckid1994
Roger made the leasing process very simple,
He got me out of my old lease and into a new one with a great payment! Always texted and called back immediately to keep me updated during the entire process! 5 Star service!
Writing this because of Shaun - 106060
I cannot say enough positive about my experience dealing with Shaun at Golling Chelsea in the last couple weeks purchasing our used car. It was my first experience buying a car out of state and he made it a confident and actually enjoyable experience. Shaun was absolutely a man of integrity and his word and there were zero surprises when after driving 6 hours to pick up the car we had been searching for. He really went above and beyond what expected and I'm glad to have met a man living out his beliefs in action. Thank you!
There were a couple of surprises from others there at Golling which makes it difficult to recommend the dealership as a whole but I'd buy another car from Shaun McCallum.
New Car Sales Manager
Wow what a great Team - MykeO
Having bought my first Jeep Grand Cherokee in 1993 and three other Jeep since then, I felt it was appropriate to be a part of the 25th Anniversary Edition Jeep Sterling, and an email to John Long was all it took. He quickly went to work and made it happen within a few days. I want to thank you John and your Sales Consultant Rich Putty for your diligence and confirming me a Jeep lifer. I will recommend other buyers to your dealership because you guys understand what customer service is all about. Thank you for winning me over from my other dealership.
Oil Change - Satenig
Joe was very effect in explaining the Service the Dealership was providing; Oil Change, Tire Rotation and Wheel Alignment. Joe explained the Cost of the different Services.
New Car Sales Representative
It’s about the little things! - Mitchn5115
I’ve been wanting a Jeep since high school. I’m finally at a point in my life that I can have one. We contacted a couple different sales people at local dealerships. Tim at Suburban Chrysler of Troy not only was helpful in answering questions and locating the perfect Wrangler but was true to his word and called when he said he would call. He took the time to explain every part of the process and was patient with us first time Jeep owners. He made the process painless and easy. I walked out with my dream Wrangler and was even able to turn in my Ford lease at the same time.
Thank you Tim for being awesome, personable, and the most helpful salesman we’ve worked with.
Never regretted my choice. - uteea1
I have taken my car to this particular dealership since I bought it there. They are always friendly, extremely helpful and the service is first class. I have never regretted choosing them for my services or any other problems that have arisen. Both my Jeep and I have always received VIP treatment.
Awesome - Jay810
The guys that worked with me, (Jesse and Ozzy) were outstanding. Very friendly, very helpful. I would recommend this dealership and Jesse to anyone looking for a car!
Always great service from Melanie - Tammyk
We have been going to see Melanie for years. She has always been a great help. Never pushy. Sweet gal from the inside out. You won't go wrong. Give her a call or stop in and ask for her! Tell her Tammy sent you.
New/Used Internet Sales
Director of Internet and Marketing
Assistant Used Car Manager
I brought my 2015 ram in for service - Scott
I delt with Danutz when I bought my truck and he was very helpful and got me a good deal. Now I went to service and dealt with Kelly to get some issues fixed on my truck and some recalls taken care of. She was a pleasure to deal with and made sure the rental was there and I was in and out in a hurry. Good people to deal with.
New and Used Sales Consultant
New Chrysler Pacifica Owner- Great Purchase/Lease! - Marlowe from Canton, MI
Mike Poupore has been very helpful to me and my wife in finding an excellent lease deal for a beautiful 2018 Chrysler Pacifica. It is a Touring L (cordovan color) with standard leather seating and a "must-have" Advanced SafetyTec option, and upgraded 18" wheels. He is very knowledgeable and enthusiastic in guiding us through the lease process (first timer). We did not get everything we originally wanted (8th pass seating option) but given the scarcity of 18MY vehicles in mid-September, we were still very satisfied. Thanks to Mike and the entire Westborn Dealership for a memorable experience!
Sales Floor Manager
General Sales Manager
Love my Edge - jtroskey
Drives and rides like a dream. No complaints at this time. Great salesperson and comfortable dealership. No pressure.
I like the safety features and color.
To all : That May need a PUSH to have a great Automotive Dea - Tm2
Again and again I will share - my opinion of the “Service Team”, at CR Chrysler, DODGE & JEEP— lead by Chris and Jake — the complete Team of women & Men, always complete their mission with The Utmost timely and cost effective/efficiency that any Customer would want !!
Thank you to each and all.
Old Mike Hitchcock
Review - Welcome1
Nichole made Leasing or new truck a breeze ! Very friendly! Over all a great experience.
I was referred to her and was very happy with the service she provided.
Air Bag Recalls - Brenda Clark
My husband and I brought my Durango in for a air bag recall expecting to leave it overnight and leaving his Ram Pick Up when we picked it up...We were quite surprised when we were told we could probably get both done at that time...Bonus!! Our Service Adviser was Kurtis Harrington, we were impressed on his professionalism and pleasant personality ...One of the reasons we go there ...everyone spoke to you as you were friends not just a customer...I also have to say I Loved Ozzie greeting us in the waiting area!!!
Great experience - T Adams
Robert Bell worked with my daughter and me on the lease of a new Cherokee. Robert made the entire process painless and my daughter got the exact vehicle she was hoping for at a fair price. I will definitely recommend Livonia Chrysler Jeep and especially Robert to friends and family.
Very helpful - Gary Elliott
Well originally found the car on the internet. Cannot remember what site it was but that don't matter. What matters is a service that I received after contacting them. I was debating going look at it or not it was a hundred miles from me. And I happen to check the Carfax which stated it was done by a local car dealer which is only about 5 miles from me. Lou Ricci of Taylor. I was greeted by a gentleman named Joe sitting at the first desk. And I inquired about the car he says yeah that's a car from one of our sister dealerships cool I said. So we handled all the paperwork and transaction rate at the Taylor store. Between communication with Joe and Dwayne at Marlette Jeep and Chrysler dealer in Marlette Michigan. They managed to get me a fantastic deal into play. So I took my trade to Marlette Michigan which was a nice long Cruze about 2 hours. And met Dwayne there at 8:30 in the morning we finish the transaction. I got to drive my new ride home I cannot think of a better way to test drive a car. All parties involved or super great thanks again guys
Bought a used Chrysler 200 - joespartan
I bought a used Chrysler 200 at McFaddens, and it was a very positive experience. All the people that I dealt with were helpful, friendly and easy to work with.
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