Great experience - Steve Martin
Everything went well. This dealership estimated a few weeks longer lead time on the delivery of my ordered vehicle than the other 5 dealerships I talked to, but the vehicle came in a few weeks sooner than they estimated, so it seems the other dealerships were more accurate in their estimation. This dealership was able to get me incentives on the initial quote for the new vehicle while other dealerships couldn't. I was the person buying the vehicle and handled the whole process, but upon taking delivery of the vehicle with my wife present, they seemed to be dealing with my wife exclusively, which I didn't appreciate. I didn't bring my wife to handle the delivery for me, I brought her because I can't simultaneously drive two vehicles home.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing Consultant / Jeep Guy
Golling Chrysler’s Jeep - My First Jeep and I love it!
I had a great experience here at a Golling. I changed my mind several times about the color of my vehicle but the sales person Scott was so patient and gave me what I ultimately wanted.
Very receptive to our needs. - ajc463
Very overly polite and sensitive to you and your needs. All of the staff is A1
The staff was great and will to stay after hours to compete the purchase.
Mike gets it done!!!! - Raudel
Having a very busy schedule makes it hard for me to shop around for a vehicle. Mike has proven himself to be a man of his word. He’s honest and gets you the best deal. Thanks again, and we’ll see you in a couple of years.
New and Used Car Product Consultant
Pre-Owned Sales Consultant
Excellent - Bitson11
Helpful easy to work with and will go the extra mile to help me . Will return for service in the future . Will recommend deur speet
Organized and helpful - Oldernotwiser
Tried a few others. They were too busy to take my money.
Brighton Chrysler scheduled me for maintenance on my Ram.
Brought it in, the took care of business and we worked out a schedule for recall issues.
When parts were available they did that, too.
They were ready for me at drop off, delivered a completed job when promised.
Thanks to the guys pulling the wrenches, too.
What more can you ask for?
New Vehicle Sales & Leasing Representative
Satisfied Customer - sharonfrancine
Took care in for oil change and tire rotation. Service was performed in a timely manner. The tech was very friendly. Enjoyed the coffee and donuts that were provided to all customers!
New/Used Sales Consultant
Great deal, great car, great staff - Swandiggity
Drove up from Sterling heights to get a great deal on a certified pre-owned Cadillac. The process of buying vehicle couldn't go smoother.
New Car Sales
New and Used Sales
Used and New Sales
Marvelous! - Josh H
It was a Marvelous experience! Darius worked tirelessly to ensure that we were getting the best possible deal on our Jeep. Darius is very knowledgable and his main goal was to make us feel comfortable with our purchase. I have a deep appreciation for all that he did to get us into the right car for us! Definitely recommend Suburban for anyone looking at getting into a new Chrysler/Jeep/Dodge.
Sales & Leasing
Sales and Leasing Consultant
Parts department - great job! - Nitro boy 2009
Parts Department manager Tom stepped up when an expensive, non-returnable part that I ordered for my vintage Dodge Nitro did not work out. The part was ordered correctly, and everything looked great on paper. But it was somehow not the correct part for my vehicle. Tom discovered root cause of the problem, dealt with the supplier for me, and quickly arranged an exchange for the right part. This could have been an ugly situation, but Tom handled it with grace and professionalism. He went the extra mile, and that is rare nowadays. Thanks Tom!
New Car Sales/Leasing Professional
New Car Sales/Leasing Professional - RAM Specialist/Fleet Sales
2015 Jeep Purchase - Junkman54
This was probably one of the easiest car purchases I’ve ever had. Mark Schatz is very knowledgeable about the vehicles in the lot and narrowed me down to a couple of well priced cars. The paperwork was handled by Duane Klinket in a very professional manner along with some good laughs to lighten things up. All in all a top rated job by everyone I encountered at VanAndel and Flikkima! I will definitely go there in there for future auto purchases.
I got a car - Chrismorgan
Got a car that suited me until I'm able to what I really want. Will recommend lalonde to people who want a new or used car.
Oil change/tire rotation a success! - TRSPALDING
I had a very positive and helpful experience with my recent oil change/tire rotation for my 2018 Jeep Wrangler. Bob was very professional, nice and attentive.
Oil Change - curtisdancer_ac15
First time at this location. The previous place I took it was more expensive and took twice as long. The waiting lobby was nice and everybody was really friendly. Will definitely be returning to this place.
Best experience ever - Kjt
Bay was great she got me in a vehicle that I wasn’t expecting and did her best to help me out. I will refer anyone to her and I will definitely be back! Thank you again bay.
New Promaster City Van - celarobfarm
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
Effortless & handsoff results - Gremelp4374
My experience w/ Bill Messina was second to none. His go getter attitude & all hands on deck drive made my purchase almost take care of itself. His attention to my personal needs & timeframe to complete made me feel like I was working w/ an old friend & lifelong salesman
Good experience - Cindys new car
I walked on skeptical about being approved but walked out with keys to a brand new (used) car. Really appreciate the patience and understanding i received.
Jason Bone was really good! - ralphdzollars
Heating! Very fast and courteous service! We appreciate it. When we need service in future, we will definitely use Dick Scott. Jason Bone is the greatest!
New Car Sales Representative
New Car Sales, Commercial Manager
Purchase a car - Tarah71
I was referred here from one friend then in talking found another friend has went here. They both had Melanie as the sales representative. She was great. Listened to me and what my issue was. I was in a tough spot. And was able to help me Also worked with Dave in finance. He was also great to work with. Explained the process. I felt like they truly cared about getting me in a reliable car.
New/Used Internet Sales
New/Used Car Internet Sales
New/Used Car Internet Sales Consultant
Recall - Russ
Brought my Dodge Ram truck in for four recall's they were very good and I was very pleased with their service and the work seemed good.
Great! - Rccdesign1234
Matthew was great! Westborn was great, I would recommend this dealer to everyone. My new truck is great and I love it. West born was so helpful
Sales Floor Manager
Exceptional customer service - AlisonC.
I always receive exceptional service at Northland and by far the best deals on the vehicles I lease. Every employee I encountered was friendly and eager to answer all of my questions.
General Sales Manager
Love my Edge - jtroskey
Drives and rides like a dream. No complaints at this time. Great salesperson and comfortable dealership. No pressure.
I like the safety features and color.
Fair, Honest, Friendly - tiki
just got a killer deal on my "new" 2011 Saab 9-5 Turbo...The Last of The Legendary Saabs. Thanks Jesse & Andy. Anyone in Michigan needing a car MUST call these folks!. Having been a "B" dealer for many years I'm very impressed wuth their open, friendly approach. No sleazy tactics, No high pressure. Just seems to be fair dealing folks!
Service On Mustang - johnnyP
Ron B, Josh, and Kyle always treat Betsy and I top notch. Please recognize them for a job well done. Thanks! John and Betsy Pike
Lease - arkjeep
Dons has bent over backwards to help me get the jeep I was looking for. Paper work was easy. Delivery was great and picked up my turn in lease. This is the second lease I have gotten from Bernie DeRuiter. What a great experience.
New car lease - Jeep gal
Nicole did a phenomenal job getting me exactly what I wanted and her customer service was outstanding! She did a great job going through the new features! Thank you!
Parts and Service - Jim
There express services rock very fast and they always have my parts I need in stock. All are
Professional and Pleasant they will keep your Vehicle running right. Thank you so much for the service you give every time.
They care - ZachofJonesville
We have always been happy with the service at Jim Knox Chrysler. But the other day they were extra helpful. We had a dead battery in our 2017 Pacifica. I emailed them about the problem on Friday night knowing the service department was closed on Saturday. Saturday morning mr. Knox and his wife came driving into our driveway to jumpstart our car and take it into the dealership AND to leave us another 2017 Pacifica to drive. He said he knew that we only have the one car and we had some health problems in the family and we would need another car for the weekend. Monday we picked up the car with a new battery.
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