Alysa was fantastic - honest, resourceful and efficient! - clf1926
It was only by luck we ended up with Alysa. We were originally scheduled with a pushy salesperson I wasn't looking forward to meeting, and another who told us not to come in until we proclaimed we would lease another car. We walked into the dealership and Alysa asked to help us but I explained we had an appointment with someone else. After waiting a while, I asked Alysa if she could still help us and she was happy to. Long story short, she was straight forward when negotiating and honest about the process. She was pleasant to deal with and tried to finalize everything as quickly as possible. The haste was especially appreciated as we had our 17-month old with us, and so time was pressed. This was our fourth time leasing a car, so I've dealt with good and bad - Alysa was great! Alysa even went above and beyond as I accidentally forgot to give her our second key. Instead of making us come back to the dealership she sent us a pre-paid envelope with our key, and a CD I accidentally left in the car we were turning in. I'm beyond thankful. Thank you, Alysa! The only reason I knocked a star off the review for the dealership is because I feel like their process could be a little more efficient (although it was a busy Saturday), and I wasn't fond of the other two salespeople I spoke with on the phone (although I didn't actually meet with them).
Top Reviewed Specialists At This Dealership
No Pressure - Pam 69
Mr. Audley Bullock one of the nicest sales person I have met in sometime. Very friendly and caring. He made my family and I feel very comfortable with his knowledge of why and why not. He took his time to explain everything we asked and made it a pleasure for me to purchase my Red 2018 KIA SPORTAGE.
KIA Asst. Sales/Floor Mngr & Sr. Sales Consultant
Sales and Leasing Consultant
Excellent - Rupert
My name is Virginia briscoe ,
my first time at Kia was very interesting, the sales rep Rohit was very worm and respectful and kind and funny he makes me feel comfortable so i ending up buying a 2018 kia sportage i love my truck thanks to rohit he walk me through every thing and try to make me understand every thing about my truck Kia need more workers like him thanks again.
Great experience buying a car - Mini Geno
Great Sales person (Mark Bonilla) and Joe (Manager). I bought a used car from Generation Kia, the staff was very courteous and friendly. Showed me car value against same car models being sold on Long Island. I was able to negotiate and get great deal. After I pointed out some small repairs, they took care of everything. "YES, I WOULD RECOMMEND THEM"
"Great Experience" - Terri
I was very impressed with Tony and James. Tony was the salesperson I dealt with. He deserves THREE CHEERS!!!! James made the finance easy and pleasant. Both Tony and James were wonderful. As a woman, I never once felt as if either one of them was treating me any differently than they would treat a man. Somethings women are taken advantage of when leasing/purchasing a car. I felt very comfortable with both of them. My thanks to both Tony and James for bringing a smile to my face. I would recommend this dealership and especially both Tony and James.
Media and Internet Director
AWESOME - Eric Earle
I was absolutely and completely blown away by the exceptional service i received from this service department. Jessica was incredibly professional and extremely efficient, i have NEVER received better customer service from a shop! EVER!.
New car - Stinger51
Matt Morrison did a great job.He is a straightforward guy and very professional.I felt that they made a fair offer and did the best they could.
Great Experience - KOconnell
I had a great experience. I went in to buy a Kia. They payments were to high for financing a brand new car and I did not want to lease. The staff did not let me leave unsatisfied. I ended up with a different model but I am extremely happy. Efrain made sure I was comfortable and well taken care of and Ron kept me in my financial bracket. I was extremely happy with my experience
Destination xxxx Ya! - Aaronlaport
Destination Kia was not on our list of dealerships to shop but a friend of mine told me about his experience there and I added them to our list. After the first round of visits to 4 dealerships, Destination Kia was the only one left.
We were greeted by Dillon Wagner and we stayed with him through the whole process. He is a professional of the first order. His product knowledge is second to none. He answered all of our questions, to my wife and my satisfaction and we both agree that he was 100% honest and stuck by everything he said. He mentioned that a truck was that I ended up buying had Apple Car Play and when we got in, he was crushed when he found out it didn’t. It really wasn’t that big of a deal for me anyway but he wrote the information down for later use, which impressed me.
We ended up buying 2 vehicles from Dillon and we are both very pleased. We feel like Dillon asked questions to find out what would be the best fit for us and then showed us the cars and let us decide. Zero pressure. I wouldn’t have dealt with that anyway. We will use Dillon and DK again and we will certainly recommend them to friends and family.
The icing on the cake was the way we were treated by the management team there. Sean Collins was very ammenible to making a deal that served us both and he help me with my credit union when an issue popped up.
I like Destination Kia
Money comes second, your happiness comes first! - Drimendo
I wanted a new Kia Sedona but was stuck in the lease with Hyundai. Plaza Kia guys spent so much time working out the best deal for me and my family that I didn't think was possible to begin with. We had sedans, SUVs and hatchbacks from all sorts of brands and dealers in the past but this is the only dealership that I will go to with my wallet wide open, knowing I wouldn't be ripped off or taken advantage of. Thank you for such a wonderful "Thanksgiving" present. We love you! - Roman, Olga and kids
Very knowledgeable and helpful. - KIAshopper
The salesman Stuart Seindenberg, was excellent. I have been a loyal Honda owner for 24 years and he sold me on the KIA and I am thrilled with it.
Friendly without being pushy - Richard B
We went into the show room just to look . Scott Humbert addressed us and asked if we need any assistance we said just looking as I had a new Honda and didn’t like the radio it received nothing. Scott kinda chuckled and the Nissons we were looking at has a radio with everything. So we sat down and told him what we were looking for as I am 73 , didn’t need all that stuff in it as it wouldn’t have that much time to figure it out. In about twenty minutes he had our dream car. What a guy. The phone wrang and had an offer for our car. Looked a my wife and we both looked a Mr. Humbert and go for it. I have never met a sales person that was so perfect . Asked if we wanted coffee just a super guy . He brought us over to the waiting area and said it will take a few to get it ready for you. Maybe twenty or so minutes and came over and handed me the keys.
Dignity and Respct - Reina
Car buying can be painful. Thankfully, Theon, Mike, Oliver, and the guys at Kia of West Nyack made the experience less stressful. Everyone treated us with dignity and respect and we were happy to settle on a deal. We wanted a Red Kia Soul and Theon promised that he could get me one and he delivered! Mike even drove out to Connecticut to pick it up for me! When the car took a little longer to arrive than anticipated, Theon offered to provide a rental car. Overall, I am truly appreciative of their support and respect throughout the process. Thanks guys!
Great salesman --- great team - Char
We just bought our first Kia car. The salesman was Tizo Manduro. He was terrific to deal with and my husband is a tricky person to make a deal with --but Tizo was amazing. We would recommend him and the rest of the guys we dealt with to get the best deal. love the car-- great experience
Thanks to Steve and to Shawn ( not sure about the spelling ) as well.
Excellent Customer Service! - K Difabio
Their number one concern is to make sure customers are satisfied with their purchase 100%! Thank you to Lillian for making this purchase so easy!
Great Customer Service - Erni2018
Our sales rep Tyler was very patient and open about explaining all the options avaliable to my families situation. He was friendly and personable. He kept in contact with me via text and phone through out the process. I would definetely recommend westherr as well as Tyler for a representative.
Outstanding experience from the first encounter! - Vinkia23
From the moment I brought my old car to the service department for an evaluation my stress started to diminish! When I decided to get another vehicle I was offered options that were good for me and tons of personal attention. They were fast, honest, and had me in a new car in less than a week! This dealership treats you like family, gives you a great deal without having to fight for it, friendly service and no stress! They are true professionals that know their business well! Thank you!!!
Easy friendly service! - Sduprey
This location was worth the two hour drive from home to make my first vehicle purchase! I was beyond happy with the service I received and with how helpful and knowledgeable Shane was with every step of the sales process!
BEST car buying experience ever! - Debs326
I just bought a Kia Forte last week and Im here to tell you that it was the most stress free car buying experience I have ever been through. I told my dealer (Joe Mazziotto) what I was able to spend and he got me that price WITHOUT all the back and forth with the manager. This is the kind of experience I wish for everyone who is going through this process. Will not go anywhere else from now on when Im car shopping! Thanks Joe and everyone at Romoe Kia!! Deb
Amazing help and dedication - Happycustomer
The Dutchess Kia really went above and beyond to help make sure I got my car and was comfortable and happy with it. If it weren't for the dedication of Santos, who was my car dealer, I probably would not have been able to get a car that day. He was extremely friendly and didn't seem like he was trying to sell a car but trying to help out a friend. Not to mention, I love my car very much. Santos even had it delivered for me! A great dealership.
Enjoyable purchasing experience - JKing
I recently purchased a 2016 Kia Sorrento from Vision. My salesman, Phil Amo, made the process incredibly easy and smooth. There was absolutely no pressure from day one, and Phil was very patient with my many questions and indecision. I would recommend this dealership, and specifically Phil, to anyone looking for a new Kia or used car. It was a great experience. ...and I LOVE my "new to me" Sorrento!
Love my Kia! - JK
I went out during the freezing temperatures to look for a car. I stopped at Kia on my to the Chevy dealer. I was lucky enough to get Albert Salib as my salesperson. He took his time to explain my options and worked with me and my budget. I was looking for a compact car and I read through many reliable reviews that a Kia Forte was at the top of the list. Between Albert's great personality, price and the great features of the Forte, I was sold. This was a easy process from beginning to the end and I am very satisfied with my car. Get out of the cold and stop by Kia for warm, friendly service and ask for Albert!
Doing Business With Jon Francis @ Healey Kia - sueinaforte
Jon was very pleasant, extremely knowledgeable in the two vehicles of interest, Kia Sportage & Kia Forte. I decided to go with a 2018 Kia Forte LX without being pressured by Jon to "Pick A Vehicle". More importantly everything we discussed was within my means & budget for the new car purchase. All questions were answered to my satisfaction. I would absolutely refer Jon Francis to anyone I know who is looking for a vehicle. I also would like to wish Jon Good Luck in his career with the Healey Kia Automotive Group.
PROMPT NYS INSPECTION - Bill L
I BROUGHT MY 2008 HONDA ACCORD TO THE DEALER FOR THE NYS INSPECTION IN THE AFTERNOON ON FRIDAY, 10/20/17 AND FOLLOWING COMPLETION, THE VEHICLE WAS RETURNED TO ME WITHIN 20 MINUTES
Great Customer service ! - KURT BELLA
Salesman Nick G at Kia is awesome ! We handled all the paperwork and Insurance transfer very fast !
No problems at all ! What a Great Experience .
Tizo was very friendly, and very helpful. - Chrisann40
Tizo was very friendly, and very helpful. He was not pushy, and did not try to sell me something I didn't want. I'm very happy with the vehicle I purchased.
Had a positive experience finding the desired vehicle within - Old Green Car Man
I had a very positive experience dealing with Felicia Webster whom I had never met before. She was very professional and was able to find the model and color of vehicle at the price I was willing to pay.
Traveled an hour for a reason. - Himleg
Good service for the initial sale with no “bs”.
Also dan and jarrod have been stellar for the services on my vehicle wich this far have all been free thanks to the certified used vehicular policy.
Amazing Service - Liquita 107
The quality of service that I received was top notched. Great customer service, very friendly, knowledgeable . Edraudo found financing for me that was in my budget. I would recommend East Syracuse Kia to all my friends and family.
Grateful for To Dan and Kevin - Sharon
Great staff and goes out of their way to help customers. Would recommend this dealership to anyone looking for a Kia . They treat you like family
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