65 New York Toyota Dealers

I am very happy with the purchase experience here at - debbielow25

I am very happy with the purchase experience here at toyota of manhattan. My sales person Tatiana was very knowledgeable transparent and she even stayed until 9pm to help us shop insurance.

Very helpful in solving a problem I had. - GLV

Very helpful in solving a problem I had. Worked with Matt Earnst who was personable and good to work with.. Hoselton used cars offers 6 months of their own guarantee for their own used cars. I have never had that great of a guarantee from any used car dealer.

I worked with Dan Miller to convert a lease of my Toyota - pommerer

I worked with Dan Miller to convert a lease of my Toyota Venza into a purchase. Explained everything clearly patiently and made the process go very smoothly. I would recommend Dan for anyone seeking either a new vehicle or a used vehicle. Personable, and patient. I am a very, very senior citizen so needed a lot of explanation. He continues to offer help with any questions I might come up with in the future about how aspects of the car work. I’ve also had great service from the service department, which is another plus for dealing locally.

Brandon in the used car department was awesome. - markungarino

Brandon in the used car department was awesome. It was a really easy process and good people.

Painless process when purchasing from this dealership- - majortric

Painless process when purchasing from this dealership- staff is always a pleasure to work with - bend over backwards to ensure all needs of the customer are met

My service was done in a very professional manner. - desotoman48

My service was done in a very professional manner. I couldn’t be happier with West Herr Toyota.

Best dealership in westchester for sure. - Koubiris

Best dealership in westchester for sure. They helped me with all of my questions and i drive new car

Adi and Ari Barak were excellent salespeople at West - Trianne

Adi and Ari Barak were excellent salespeople at West Herr, Williamsville. They made an intimidating process smooth and uncomplicated 🫠 my husband and I greatly appreciated their care and concern. We drove away in our new Camry with smiles and confidence.

Excellent service department at Prestige Toyota in - kalepa

Excellent service department at Prestige Toyota in Kingston. Eric & Team have helped us maintain & upgrade our excellent Tacoma & 4Runner that we recently brought East from our previous home in Hawaii.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

I have always been treated with dignity and respect Every - dianabut

I have always been treated with dignity and respect Every one in the parts department has been great

Thank you Arsalan Saleem. - E Sanchez

Thank you Arsalan Saleem. Arsalan goes out of his way to put you at ease. He happily answers all your questions concerning the vehicles and financing even when he has to repeat the answers for those of us who are not well versed in the car “universe”. He has the patience of a saint.. He treats his clients with dignity and respect. I noticed his peers seeking him out for information and guidance which indicates he is respected, appreciated and trusted by them. Arsalan was a first class professional and true pleasure to work with. For your best experience ask for Arsalan.

Romeo Toyota is Sleazy from Salesmen to Owners Not - RestoreOurConstituion!

Romeo Toyota is Sleazy from Salesmen to Owners Not only do we LOVE our new Highlander XLE, but it takes a LOT to provoke me to leave such a completely rotten review; I only do so after bending over backwards to be nice and give them the chance to earn at least mediocre feedback. In Oct 2023 they promised to send us a 2nd key fob for our new car as soon as the supply chain backup worked itself out. That was no problem at all. We checked back in 3 months later (Jan 2024) and they were still waiting for a fob to become available. That was no problem at all. We checked back in 3 months later (April 2024) and they emailed back that it was no longer their problem, we should talk to a corporate office. We brought the car in for the first service to our local Toyota dealer (Coggins in VT) and mentioned the fob delay. They said there was no fob delay; they could sell us a fob and program it that week. We called an Albany dealer who said the same thing. (Neither knew we Romeo owed us a fob.) We called an 800 Toyota help line and spoke to an "Advocate." She checked their records, confirmed we were owed a free fob, and said it would be at any dealership we chose in 3 days. I tactfully suggested that it was strange that there was a fob shortage in only one area dealer; she agreed and tactfully said she could not fathom any reason for such an odd occurrence. Think that's bad? It gets worse! I wrote a reserved email to Mike Romeo. I specifically said life was too short and precious to sweat the little things and I didn't want to get anyone fired, but as a small small business owner I felt he would want to know so he could inspire his team to take their game up a notch. (They were basically stringing us along to save the cost of programming a fob!) Mike didn't reply, but Genese Romeo happed to reach out for feedback a few days later to see how we loved our new car 6 months later. I was nice but explained our frustration. Here is his complete response: “Thank you for your feedback! If there's anything else you need, feel free to let me know. I'm here to help!”

I found a new grand highlander from them, I called them - w grove

I found a new grand highlander from them, I called them and asked if they would sell out of state. They said yes. They sent me an email with detailed pricing. I asked to put a deposit on the vehicle, which they said they can’t do until it is in freight mode. I said Ok, call me asap and I will put it down immediately. They just called me and told me that the vehicle had been sold to someone locally because those people are allowed to put down a deposit. I specifically asked them if they would sell this vehicle to someone out of state. Don’t appreciate being lied to by Kimberly Taylor and the sales managers at Williams Toyota of Binghamton.

I had a very pleasant experience at this dealership. - PaulH81

I had a very pleasant experience at this dealership. Nick Tsolkas was very informative, trustworthy and helpful throughout my whole process of leasing my car. I would highly recommend this dealership and ask for Nick! Thank you again.

We’ve worked with the Fox dealership before when we - tbkpanara

We’ve worked with the Fox dealership before when we leased a Subaru Outback. The Toyota dealership was excellent. The salesperson, Joel was very helpful. The financial manager was also efficient and helpful during our purchase of this Rav 4.

I just purchased my fifth Toyota vehicle this August. - A Gatenby

I just purchased my fifth Toyota vehicle this August. At Romano, Babar Mahar has been the salesman for the two most recent sales. He is definitely 5 stars, and I would highly recommend Babar as your salesman. Because of Babar’s good and consistent communication, I had a greater peace of mind while I waited for the Camry hybrid’s arrival. In person, Babar takes the time to answer all questions with knowledge and patience. When the car is in, Babar takes the time to make sure the driver understands the features and best functioning of the new vehicle. Because of Babar’s great service, I would continue to consider Romano Toyota for our family’s next vehicle.

Excellent customer service. - Tobong Strong

Excellent customer service..You will never regret your experience with them, Thank you Jaloine Taylor….

Jake H. - Kollyn C

Jake H., at Hoselton Toyota, went above and beyond to find myself, and my daughter, the exact cars we were looking for. He continued working with us to get us the lowest payment possible, beating out other dealers in the area. If you’re ever looking for a car, I would highly recommend Jake H. Definitely an amazing car buying experience!

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Met Joe this day. - Mancino.ba

Met Joe this day. Exceptional and patient. Luv luv him ❣️❣️❣️❣️❣️thank you❤️❤️💋💋see next tine

Purchased 4 new tires from Newburgh Toyota on October - dmanotk

Purchased 4 new tires from Newburgh Toyota on October 2023. Had a flat tire on 1/10/2023. They didn’t have my tire in stock but ordered a replacement and it arrived the next day. Tire was covered under warranty just had to pay labor for tire installation and the cost for a new tire pressure sensor plus labor. Steve Conrad insured I was taken care of and in the road again ASAP . Thanks Steve. Darrin Erwin

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Over the last 15 years Freedom has purchase numerous - ed

Over the last 15 years Freedom has purchase numerous vehicles for Steet Toyota at the Yorkville location. We currently have 3 vehicles 10 years or more with well over 200,000 miles and the excellent service we get has these running like new. We recently replace to other vehicles with a 2023 Sienna Hybrid and the same with the 2024. Frank our Sales rep went out of his way to please us and keep a great price. Most important to us is service after the sale and all the guys at the counter and those who do the work are very knowledgeable and most polite, saving us time and money throughout the years so Freedom Guide Dogs for the Blind can serve our blind families year after year. Thanks to all the team at Steet Toyota of Yorkville Ed Burr Operations Manager Freedom Guide Dogs for the Blind

After contacting the Northtown Toyota dealership (see - Hogan

After contacting the Northtown Toyota dealership (see attachment) on 4/25/2023, then the Toyota Brand Engagement Center on 4/27/2023 & again on 4/29/23 did I get a response from the General Manager, Matt Georger. And the response was what I expected, i.e., NOT Customer Loyalty positive. Customer loyalty is a measure of a customer's likeliness to do repeat business with a company or brand. It is the result of customer satisfaction, positive customer experiences, and the overall value of the goods or services a customer receives from a business Matt was quick to point out that because the car wasn’t worth it to him than $9,000.00 is all he would have given us. It didn’t matter about my father’s 40 year customer loyalty to the dealership and the Toyota brand, only that Matt needed to make a $3,000.00 profit. I asked Matt to do a bit more research on the matter and get back to me. After another week & email did he finally contact me back and again I heard the same song, i.e., money is more important than customer loyalty. Finally, I was hoping that Toyota North America unlike Matt Georger, is not all about the money and understands the great value of customer loyalty. Please feel free to contact me with comments & questions Thank you Robert J. Benfanti 804-892-4476 robert,benfanti@verizon.net Attachment Reference # 230427000180 On Tuesday, April 25, 2023 I sent the below comment to the Northtown Toyota dealership @ 1135 Millersport Hwy, Amherst, NY 14226, via the Quick Contact page on their website and have yet to get a response. On Wednesday, April 19, I brought in my 97-year-old fathers 2012 Toyota Corolla with 29, 000 miles to sell. Including this vehicle, for the past 40 years my father & sister have been purchasing and servicing all their vehicles from your Northtown Toyota, so I’m thinking where else to better sell it. BOY was I wrong, your sales department only verbally offered me $9,000 for it. SO, I went over to CarMax and they offered in writing $11.400.00. SO, I must ask where was the loyalty to a 40-year customer? Why was it better for a customer whom has spent thousands of dollars at your dealership over the last 4 decades to go down the street and get 25% more for their vehicle from a dealership that they just met? I would like a response from the Northtown Toyota General Manager Please see if you can help. Thank you Robert J. Benfanti Robert.benfanti@verizon.net 804-892-4476

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

I purchased a 2023 Toyota Prius Prime XSE in November - rakornbl

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which has one of the snowiest winters in the northeast. I have owned Prius's since 2006 and learned that snow tires were essential for navigating Central New York roads in the winter. I researched and discovered that I could create a snow tire that fit the car by combining a certain size tire and hub. I got the dealer's parts department to order the tires and hubs I selected and they ordered the wrong hub and had to reorder it. They finally got the order right and installed the snow tires. After the tires were installed, the TPMS low pressure indicator lit up. I brought the car back to the dealer and they told me that they failed to order the correct TPMS sensors for the snow tires, and had to order the correct ones. In all, I made 3 extra trips to the dealer to get snow tires put on my new car, but my main complaint is that the car was sold to me without telling me that there was a problem with snow tire availability. In addition, the cost for the custom-made snow tires was substantially more than if I had snow tires already available for the car.

Deb Federovich top notch salesperson. - sscadden2000

Deb Federovich top notch salesperson. Handled my purchases and leases seamlessly. The service dept also does a great job scheduling appointments and taking care of whatever needs to be done. I’ve recommended this dealership many times based on my experience with them over the years.

Just bought our first Toyota from John Flint @ Steet... - nielyerdon

Just bought our first Toyota from John Flint @ Steet Toyota in June a 2019 Camry .I like this car.In Sept . we bought a 2020 Carolla from John .This man is a credit to his profession no hardball tactics honest & upfront.We had a small paint issue which he took care of right away .Thank you John & the man who did the work.We both are happy campers.In a few years we will be back.