65 New York Toyota Dealers

Purchased a used (Toyota RAVA 4 ) for my 17-year-old - janetpowell103

Purchased a used (Toyota RAVA 4 ) for my 17-year-old daughter. Andrea (Sales manager) and Bill Vogel were friendly and professional. I was very particular about the vehicle as it was for my daughter. They were very helpful and brought in several vehicles that I wanted to look at to the Orchard Park location. My daughter finally found her first car. I am satisfied with the purchase. Good communication and excellent customer service! Will buy a car from this dealership again.

Thomas was great to deal with! - Cradwich26

Thomas was great to deal with! Not one issue at all, everything went smoth, love my 4 Runner.

Great people to do business with. - Pitternaomi

Great people to do business with. I a. Very happy with the purchase. Great experience

Love Jimmy Johnson service as a salesperson. - greentea4unme

Love Jimmy Johnson service as a salesperson. He is super kind and knowledgeable. He is the real deal

I was very pleased with my recent purchase at this - epwood24

I was very pleased with my recent purchase at this location. Everybody there that I dealt with right through to financing was very honest and professional. I will drive 2 hours again to buy my vehicles through them.

I have had excellent service since 2009. - ljanderson65

I have had excellent service since 2009. Very professional and experienced. The staff meets you and assists you in a very thoughtful manner. The waiting room is well equipped and comfortable. I’m grateful I can have trust in what I’m told.

This dealership is outstanding! - pdigiacomo8

This dealership is outstanding! Tom Bull has been my outstanding salesperson for the past 12 years. He continually provides great knowledge about the vehicles I purchase and explains the many features that are offered for each of the vehicles. He is upfront, honest and a pleasure to deal with in every car experience. I recommend him to anyone who is in the market for a new car. Almost all my family has purchased vehicles from him. Jessica Corcoran is also an excellent employee with her knowledge of technology and helpful ways. She was able to set up my phone, radio stations and reviewed the many features of my new Siena minivan. I will continue to go to West Herr in the future because of the wonderful experiences I have each time I go there. The service department has also been helpful and Rachel Nichter has been a pleasure to work with as well. This dealership with all the excellent staff make this car experience a fabulous place to do business! Sincerely, Pat DiGiacomo

Jay Williams in sales, ***** FIVE STARS! - msgthoney

Jay Williams in sales, ***** FIVE STARS! We came in to trade in our lease and worked with Jay again. He’s top notch with vehicle knowledge, professionalism and truly does listen to his customers. Scott Molenda was our finance guy and put this incredible finance package together. Jay and Scott keep you informed during the purchase process and make you feel important - just like family! This amazing duo team is the reason why we continue to come back to Maguire Toyota. Experience the Jay difference for yourself!

Hoselton has become my car dealership. - cpospisil

Hoselton has become my car dealership. The staff is accommodating, friendly and ever so helpful. Your salesperson Austin Fee is our car guy. We just leased out 4th car with him. He goes above and beyond to find the perfect vehicle for us. Every step of the process he was there to make the experience pleasant, smooth and so easy. I would highly recommend this dealership.

The sales people were very professional, answered all our - Mtanzosh

The sales people were very professional, answered all our questions and helped put together a great deal!

Dan Miller did an excellent job. - gscott50

Dan Miller did an excellent job. He worked hard to find us a vehicle that fit our requests and spent a great deal of time explaining all of the features in the car. He was always ready to do whatever was necessary to make us satisfied. This was our second time working with him and we will definitely be back again.

Smooth, fast, truthful, no xx,Trudi answered all my - Alex ssilva

Smooth, fast, truthful, no xx,Trudi answered all my questions online, went to the dealer and in less than 2 hours later drove out with my brand new Tundra trd pro, Tim was great with all the paperwork. Thank you everyone involved on this transaction.

Today I walked into Plaza Toyota just to look around but - R E

Today I walked into Plaza Toyota just to look around but ended up leaving very pleased with a RAV 4 XSE Hybrid SUV. I was assisted by an extremely patient, knowledgeable and courteous Sales and Leasing Consultant named Hazem. He did an amazing job and I recommend him highly to anyone looking to buy a vehicle.

This is the second time I have had a situation with the - tradesman77

This is the second time I have had a situation with the Service Dept here and there won't be a third. I Scheduled an appointment for 3pm and my wife arrived a half hour early, then service person tells her that they can't look at the problem with my 4 runner because they are back log. She took time off from work to make the scheduled appt and drove 45 mins from home for nothing. Again, we tried to give Fox our Business because it is closer to home. we will go back making the 90 min drive to Hoselton Toyota in East Rochester where we should of Stayed - GOOD RIDDENS -

Worst service ever experienced. - Dfbishop3

Worst service ever experienced. Daughter had appointment to have oil changed and tires installed along with a recall repair. Scheduled appointment for a Saturday because need vehicle for work during week. Called to make sure tires would be installed and was told all would be complete. Showed up to ask if my car was ready late in day on Saturday to be told none of the work was complete and wouldn’t be done until Monday. They never called or offered courtesy vehicle just stated they would have car ready on Monday. I have purchased 3 vehicles from them and was looking to buy a grand Highlander platinum. Now I will never do business with them again and have recommended my daughters never buy or service their Toyota vehicles there.

Bought a 2024 Toyota Camry SE from Wyatt in January great - Randy R.

Bought a 2024 Toyota Camry SE from Wyatt in January great guy and gave me a great deal and very fair with my trade-in

would never bring a vehicle to them especially the one I - apf120

would never bring a vehicle to them especially the one I just paid 3800 for. Totally not professional especially at the service desk. I will be posting this on facebook and hope it get out.

I purchased a car from Riverhead Toyota very recently, my... - gajh2014

I purchased a car from Riverhead Toyota very recently, my salesman was Ali Shah. Ali was very, very helpful in my decision to purchase a Rav4 vehicle that was for sale at Riverhead Toyota dealership. The first thing was the dealer location was approximately 2 hours driving distance from where I live. I asked Ali if he could send me a phone recording of the car and he did. I explained that the distance was a barrier to the sale because if I didn't like the car or something went awry with my trade-in purchase, I could have taken a rather long trip for nothing. Ali obliged to drive the car to me. After seeing the car on video and reading the Carfax report everything looked great. I also provide photos of my trade-in vehicle and it was also in pristine condition. Ali dropped the vehicle off to me, we did the paperwork and exchanged keys and I have to tell you I got the car of my dreams only because of Ali. Thank you, Ali. I will always remember your professionalism and dedication to your trade. You deserve awards in your field, in my humble opinion. Gerard H.

Great place to take your Toyota. - Marci R

Great place to take your Toyota. They were able to fully fix my car issues, despite some complications along the way. Justin (the Service Manager) was great to work with and I would highly recommend them to other Toyota owners.

Waiting for my title 3 weeks now because they bought the - SHIRLEYDAVID16

Waiting for my title 3 weeks now because they bought the car sent paperwork to the wrong place and name then sold me the car before original paperwork was done making my paperwork on hold, after 2 weeks of smoke and mirrors I got the truth and was told Albany mailed it on 2/11 now 2/18 still no title lost over $2000 from Uber plus $150 for the paperwork. So Matt and Jayme dropped the ball on this one and I get zero compensation and they get a paycheck. I will never shop there or recommend them to anyone.

2017 Toyota Tacoma - Phil

Great Service, they tried to talk me into buying the Tacoma. Explained everything out fine and made me feel right at home. Great vehicle and great price,

Horrible service, missed two significant safety issues - Oldguy

Horrible service, missed two significant safety issues while claiming they road tested vehicle after performing service. Service manager unwilling to do anything to resolve problems. Truly unprofessional service from start to finish.

Tom Sedor was 100% from the very start! - crog2013

Tom Sedor was 100% from the very start! Tom educated me about the car and made me feel so informed of my purchase! Tom is the best!!!

I brought my 2007 Prius for a routine brake actuator - Michael

I brought my 2007 Prius for a routine brake actuator replacement. On the day of my appointment I show up to their service department. They tell me they don't show an appointment for me. I then show them their business card with the appointment date and time written by them. They then take my car in. A week later I get my car back. After paying $3000 plus for parts and labor they pull my car out. I immediately see the warning light illuminating on the dashboard indicating a problem with my hybrid battery system. I inquire the service manager about the warning light. He tells me that due to the age of my car, the hybrid battery failed and that I would need to pay to have it fixed. I never had an issue with my hybrid system so I'm very skeptical about the manager explanation. I tried getting an answer from Toyota corporate and their customer service, but nobody can explain why I wasn't told about my battery problem before they started working on the brake actuator. I would had never authorized their service department to continue working on my brakes if they would had told me that I had a major issue with the hybrid battery.

A nightmare from the start. - Harry Neveragain

A nightmare from the start. The new salesperson I got was extremely shady--he misled, deceived, and lied throughout the transaction (all while wearing a giant, garish, "Jesus on the Cross" watch!). Every question I asked required him to make a trip to his boss for clarification or permission to respond. I would advise everyone looking for a car to look elsewhere, as I should have done.

They told me about a car I was interested in and 29... - lancefreudiger

They told me about a car I was interested in and 29 minutes I called back to discover it was “sold”. They told me about another car. When I checked online I found that it had the same VIN and mileage as the first car. When I called to question this he hung up. I would say it’s a case of bait and switch.

I purchased a 2023 Toyota Prius Prime XSE in November - rakornbl

I purchased a 2023 Toyota Prius Prime XSE in November 2023. The dealership failed to notify me that there were no snow tires available for this car when I purchased it, and I live in Syracuse, NY, which has one of the snowiest winters in the northeast. I have owned Prius's since 2006 and learned that snow tires were essential for navigating Central New York roads in the winter. I researched and discovered that I could create a snow tire that fit the car by combining a certain size tire and hub. I got the dealer's parts department to order the tires and hubs I selected and they ordered the wrong hub and had to reorder it. They finally got the order right and installed the snow tires. After the tires were installed, the TPMS low pressure indicator lit up. I brought the car back to the dealer and they told me that they failed to order the correct TPMS sensors for the snow tires, and had to order the correct ones. In all, I made 3 extra trips to the dealer to get snow tires put on my new car, but my main complaint is that the car was sold to me without telling me that there was a problem with snow tire availability. In addition, the cost for the custom-made snow tires was substantially more than if I had snow tires already available for the car.

Met with Kattlyn H to look into purchasing a new vehicle. - lwalsh

Met with Kattlyn H to look into purchasing a new vehicle. I am just looking and comparing at this time, and I was so glad tis woman knew what she was talking about. Seems so experienced and friendly. Hope to come back and make a purchase in the near future.

I went in to fix my radio and back up camera. - dd

I went in to fix my radio and back up camera. after 3 hours of 150 and hour they decide to tell me it wasn't covered under my warranty. I proceeded to get my truck fixed. when I got back in my truck to leave, the mechanic who fixed my truck had literally threw my personal items all over my truck. back seat, front seat, floor. my glasses were just thrown. I had mud all over my seat. no apologies, just was. I have never had a mechanic take such little care with a vehicle. I personally will never go back or reccomend anyone does.

My experience at this dealership was amazing ! - Savannah

My experience at this dealership was amazing ! My Husband & I walked in and everybody was warm and inviting!! I was greeted at the front desk by a young lady and she directed me to an available sales rep and I met Arvind! He was so attentive and personal ! He pointed us in the right direction! We are now working with Arvind on a preorder Escalade !