My friend’s car was totaled and she asked me to come with - Cris
My friend’s car was totaled and she asked me to come with her to buy a new one. (I’m a title clerk at a small mom and pop dealership) Once she settled on a vehicle, their offer sheet was clear, concise, and no nonsense. They list the price of car. Doc fee. Taxes. Tag. And total. They don’t add stupid stuff like overpriced scotchguard, or a LoJack system you don’t want. They don’t pad their tag and title fees. It’s refreshing that they are not out to take advantage of the uninformed. And her salesman, Seth Rodgers, was an even bigger surprise. She decided on a vehicle at another Hendrick dealership 2 hours away. When their transport team couldn’t get it to concord until Monday (it was Thursday night) and he knew she needed wheels ASAP, HE went and got it for her Friday. Talk about over and above customer service, He’s that good!
Honda of Concord, you impressed me, and coming from someone in the industry, you know that’s rare. Well done. And thank you Seth, you’re the best!!
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