891 North Carolina Used Car Dealers

My new 2025 Honda Pilot was purchased from another Hall - Tolsonjo

My new 2025 Honda Pilot was purchased from another Hall dealership on July 25th. On August 5th, error messages began illuminating on the vehicle. The approximate mileage at the time was 515. The messages were: All Wheel Breaking System Problem, Parking Assist Problem, High Beam Problem, Lane Keeping Assist, Brake Problem, Hill Decent System Problem, Collision Mitigation, Collision Mitigation, Hill Start assist problem, trailer stability assist problem, low speed braking control problem, adaptive cruise control system problem, and my back lift gate would not open. All of these messages said see your dealer. I contacted Honda Roadside assistance and my vehicle was towed to Hall Honda of Elizabeth City.   When the service advisor called me I was told the problem was the front passenger side speed sensor. This was replaced, and my vehicle was returned on 8/6 to me at WaWa in Kill Devil Hills, NC. Once I arrived home to Buxton, NC, the error lights came back on, and rear hatch wouldn’t open, I called Honda of Elizabeth City’s service department and spoke to my advisor, John again. After having the code read, it was the same code as before, front passenger speed sensor. Codes were cleared so that I could open the back gate. The advisor told me it was fine to drive on a trip, but after looking up the problem online and reading other’s experiences I chose not to, since the all wheel braking system could be affected. I waited until Sunday 8/10 to call for a tow, because I was told the part would arrive on Monday 8/11. After a phone call Monday morning at 8:41 John stated the part would not arrive until Wednesday/ Thursday. I went to EC for another vehicle on 8/11, and stopped at the dealership. I was told by the service advisor, John there was no update/ tracking on the part. Then when I spoke with the manager, Charles, John had tracking for the part, and it would arrive on Wednesday. When I requested a loaner vehicle, I was told Honda of EC doesn’t have a loaner fleet, because they’re a small dealership, but then they reached out to Honda of America, and I received a rental from Enterprise. The rental vehicle was authorized for 5-7 days, it was picked up on 8/12, and not anything comparable to my purchased vehicle. I Filed a formal complaint with Honda of America on 8/12, and called back to update them on the case 8/14. When I hadn’t heard from Hall Honda of EC by the afternoon on Thursday, August 14th I called for an update, and was told the part arrived, the repair was made, and the problem persists. They indicated they reached out to Honda of America technicians for assistance, but had not heard back. I then asked to speak to the manager, Charles, and told him I would be contacting an attorney. He then refused to speak to me any further. Both of these gentleman have been rude, and lacked empathy in every interaction with them. Once this is resolved I will never do business with Hall Honda, nor would not recommend them.

Second car we have bought from Honda and definitely would - Bethdondero

Second car we have bought from Honda and definitely would come back again. They make the experience very refreshing and easy each person that I have dealt with always is nice and friendly and very helpful! Definitely will be going back next vehicle that’s needed!

We are a repeat customer and have always had a great - dhudson49

We are a repeat customer and have always had a great experience with the Charlotte location. We highly recommend the Charlotte location to anyone that is selling or buying a car. The whole staff is wonderful.

Very nice folks , we visit there before had no problems - tinaww2003

Very nice folks , we visit there before had no problems with a pushy sales person they were all very knowledgeable in what they do Wilbur and Larry made a good team

knowledgeable and friendly staff. - SEMPERFISEVENTY1

knowledgeable and friendly staff. Courteous and very willing to assist. The service department is outstanding.

Tay was extremely helpful. - boblockerby

Tay was extremely helpful. He was very good at following up with us to ensure our needs were met.

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Great Service Staff at Kia of Concord,they are - Nelson Guste

Great Service Staff at Kia of Concord,they are friendly,respectful and knowledgeable about about service stuff.

I trade vehicles often. - rterwilliger61

I trade vehicles often. I have dealt with Crossroads Ford of Sanford, nc. For years. Jared the General Manager always works hard to get the deal done, excellent customer service guy and always strives to make the deal and keep me happy. Alex, my new Salesman, Bill, my former guy for years retired, Alex is customer orientated, listens, doesn't push, he is excellent. I only deal with Crossroads Ford of Sanford, nc. I never second guess or have second thoughts. I have bought alot of vehicles over the years, Ford only, This is the best Dealership I have ever dealt with.. Ralph Terwilliger.

My experience at the dealership is always pleasant, - Wendy Gibson

My experience at the dealership is always pleasant, anytime I have a concern it is addressed. So grateful for the service!

Everyone was polite and welcoming, first time here Tony - Bobe911

Everyone was polite and welcoming, first time here Tony that bought me in was the best ! toured the part dept Wayne was informative and professional the same with Mr. Inman and Anthony that worked on vehicle watch through the glass the man could have been a surgeon hopefully he works on my next trip and I can’t say enough about Mr. Lynn a professional and informative sales rep! Best of all from Jersey Thank you for making it a positive first time.

Trey was super helpful during the entire process. - Tim.chappell1982

Trey was super helpful during the entire process. Didn't hesitate to answer any question and made this entire process painless. Best dealership experience I have ever had.

Now known as Hyundai of Union County Monroe NC. - 02Avalanche

Now known as Hyundai of Union County Monroe NC. We agreed upon a price on a vehicle. Drove in to take a look and suddenly they forget the agreed upon price. They are pulling the old bait and switch scam. I drove over an hour to get to the dealership wasting my time and gas. I am 0 for 2 with dealerships in Monroe. Not sure why I keep returning. Lesson learned. Monroe is not the place to purchase a vehicle apparently. They contacted me stating they had good news. I aint falling for that scam again. My suggestion is to search in the Huntersville Mooresvile area. You may pay a little more but the quality seems to be better for some reason. AND there is no bait and switch scam. Being lied to just hard to get over.

I have purchased many vehicles from this dealership and - bowensjr

I have purchased many vehicles from this dealership and this visit was less impressive as the ones in the past. All paperwork was done at a table in the lobby, very weird.

Fabulous dealership in Goldsboro, NC. - Eva R.

Fabulous dealership in Goldsboro, NC. Sales team was awesome!! Ask for Kaylee Charles. Huge inventory to choose from.

Took my First feline in for service several months ago - Bce15

Took my First feline in for service several months ago before a road trip. All I anted done was to double check everything before driving 2,000 miles even though the truck was 6 months old. Steven Gouge took great care to see that all was checked out. Since then I have worked with him and recently I had a problem with a window. He ordered the part and had it installed under warranty. He is super to work with a reflects very well on the dealership.

Love this dealership. - Jeremy

Love this dealership. They always make you feel welcome here whether you are buying or getting an oil change.

We have purchased at least 4 vehicles over the years with - Debbie

We have purchased at least 4 vehicles over the years with the help of Ricky Atencia. He really looks out for us. He is professional, personable, and fair. He really listens to our wants and needs. Ricky is helpful when something needs an extra explanation or when help is needed with a repair.

Jayden Discalo was our dealer for purchase of a 2012 Ram - Larry Moore

Jayden Discalo was our dealer for purchase of a 2012 Ram 2500. He did an awesome job and did his homework on history of the said Vehicle. He was very customer focused and kept us updated during the process. He also recommended an awesome place for us to eat while we waited on truck to be ready. If you could give a rating of 10 it would be across the board. GREAT JOB JAYDEN

Deer totaled my car. - Lat4kidz63

Deer totaled my car. Sean explained how process would work ?? Thanks for the assistance!

Eazy to work with, fast quality service. - caileenw

Eazy to work with, fast quality service. Alfredo Sambra was very helpful with all aspects of service.

I was just wanting to get an idea about what it would - thf0818

I was just wanting to get an idea about what it would cost to trade vehicles when I began my search. My grandson put me in contact with University Kia and they gave me a deal I couldn't refuse. Thank you so much for making my wife happy. I will definitely recommend you to my friends.

A great experience staff was very helpful. - J.f.kasprz

A great experience staff was very helpful. Kudos to Tamryn who knows the business and made the experience very pleasant

I recently had an oil change at this dealership. - Rebekah Fernandez

I recently had an oil change at this dealership. The service was exceptional! My service advisor, Abby, was very helpful throughout the process. I'm more than satisfied with my visit!

We had the pleasure to work with Nigel Brown on test - Tina G

We had the pleasure to work with Nigel Brown on test driving and purchasing a vehicle. He was very respectful, patient and not pushy at all on making a sale. he took good care of us. He was very knowledgeable on the vehicles we test drove. All the staff that we met seemed to be friendly and personable.

Everyone was very friendly and accommodating. - thestonedr

Everyone was very friendly and accommodating. My service was done correctly and in a timely fashion

Staff very friendly and accommodating. - ivyw55

Staff very friendly and accommodating. Immediately took the vehicle in and evaluated it and Informed us part would be ordered.

We recently purchased a 2025 Jeep Grand Cherokee - jauerbach123

We recently purchased a 2025 Jeep Grand Cherokee (blackout package) and could not be happier! If you’re in the market for a Jeep in Raleigh, go see Jeff Williams at Leaf Jeep. We have been working with Jeff for almost a decade now and have gone back to him four times for a reason. I simply wouldn’t feel comfortable buying a car from anyone else. Jeff treats you with honesty and respect, every single time. No nonsense. No pressure. No over the top sales tactics. Just a guy who cares about getting you the exact car you want and works harder than anyone I have ever met in the process. He’s the reason we keep coming back every couple of years for the next one. If you want someone you can actually trust, I’d recommend Jeff without hesitation.

This is the 5th VW and one Audiwe have bought and in - Fredmargos

This is the 5th VW and one Audiwe have bought and in addition to finance underwriter Zack, sales manager Jordan, Jackie the salesperson excelled in explaining EVERYTHING about the car and went over things a 2nd and 3rd time. She was very knowledgeable, polite and you can feel the energy she has for her job and caring nature. and I feel confident I can turn to her with any questions as I already have. I would not hesitate to buy another car from Flow in Asheville

Matt & Jake were wonderful to work with. - EuroJim

Matt & Jake were wonderful to work with. Highly recommend asking for them, feels like family while working with them!