Quick, Easy and respectful car buying experience - zam216

Went to murray Kia after spending 5 hours at another local Kia. Alex and Roger were absolutely amazing. I called with the current deal I got and alex promised me he would get the price I wanted over the phone which led me to coming out to the dealer. I got to murray and I was already assigned to Roger from an online inquiry I made a few days before so Alex switched me to him which speaks wonders for his integrity as a coworker and as a person to give away a sale. (kudos for that alex) Roger was outstanding. He ensured me that he would get me the price the other dealer wouldnt and made me and my wife feel right at home. We purchased the Kia sorento sx and did not feel the least bit unsure about the purchase. Murray Kia is nothing but professional and courteous and really makes you feel appreciated.

Great experience - DAgosto24

By far the greatest car dealership I’ve been too they’ve helped me so much it’s incredible definitely a 5 star rating in my book. Just want to add I don’t have the best of credit scores and these guys made something happen to put me in a 2019 Kia I’m completely grateful for their hard work.

Prefeasional - Rabelo722

They helped me get the car I wanted even with my credit rating. Although the process too way too long they where still professional and helpful.

SATISFIED!! - Kimmierod

Dan is the Man! Wonderful experience with him. Been apart of this family for many years and have always had red carpet experience. Always looking out for me and taking really good care of me and the Kias I have had. Thanks for everything. Love the news wheels!

Good job! - TMALLEN611

Great job n friendly atmosphere. Pat Brown works hard to get u in a car. The last service guy I had Thursday was great!!! Thank you!

Kind & efficient - AILEEN.MCHALE

Best dealership around. People are informed and curteous They know their stuff and are on the ball. They do their best to finance you to meet your needs

New front seat - PAPPYD0703

On time and handled professionally. Friendly problem was diagnosed correctly and replacement part arrived in the time quoted. The only thing I would like is to have regular black poke tea.

Excellent - meggs

Ron and his team were wonderful! Expedited the process for us as we were crunched for time. Great organization. Have bought three vehicles and will go nowhere else.

Exelent servicese and providers - Eagles 2017

looking for a vehicle was very easy to find working with Lehighton . If you work with them, they will work for you on getting the best or right choice of vehicle. Very Exelent people to acosiate with . in just a snap of a finger you will be satisfied with your choice and be driving in a nice mobile vehicle. Thank you for everything Lehighton kia

Great experience! - Jillian21

This was the best car buying experience we have ever had! Dante was wonderful and things went smoothly from start to finish. Highly recommend them

Helpful and friendly...Justin was a pleasure to deal with - Kim High

Justin was awesome to deal with very friendly,fast,efficient,and helpful..I highly recommend this dealship and with pass my experience to my friends.

Purchase of new Kia Sportage - Bo-P

Extremely happy with the attention we received with Smail. I was set on a specific color with specific features and they took the time to locate exactly what you wanted and had it on their lot in a day.

Excellent service - whitneyhamaday@gmail.com

My sales person Jean Luc Twyman is and was the best. He took care of me from the time I came in to find a vehicle until the time i left the dealership with my new Kia. I wanna thank Jean Luc and the entire team at Kia West chester for the great experience.

Extremely Disappointed - FOB

On September 1, 2018 I responded to this Ladd-Hanford Kia dealership in search of a vehicle we had seen online as a possible first car for my 16 year old Son. After test driving the vehicle we decided to purchase it without a single cent negotiated from what it was advertised for online. As we were getting ready to drive off with our new purchase, Chad Wartluft hands us only one key FOB for the car. I immediately demanded a spare set of key FOB. He proceeded to reassure me that upon his return to work on September 5, 2018 this issue would be resolved. When I contacted him on September 6, 2018 he started giving me a bunch of untenable excuses why the dealership was not going to pay for a second key FOB. I demanded to speak with the owner, Scott Hanford. Speaking to the owner became an exercise in futility. After leaving him several voice messages it became clear to me that the dealership was essentially attempting to stick me with the tab of a second key FOB. It is unscrupulous for a business to pull this nonsense, if paying for this key FOB had been laid up front I would have simply walked away from the car.

Worst dealership ever!!! - Stflr2012

I bought a car from this dealership a few years ago. The sales lady was amazing but is no longer there and the service department is the worst that I have ever dealt with. If you need an oil change or anything plan on it taking half of your day and they always come up with something else that’s wrong. Like a tiny bulb but they never show you the problem.... so was there a problem?!? I buy a new car every few years but I will never give this dealership my business again. I don’t trust them and I feel like they screw you over every chance they get. I also think it’s funny that you never get a survey call if u have a complaint.

Great people to work with - Mlb

Turner Kia is a very friendly no pressure dealership. They were very knowledgeable and helpful in choosing a style that suited my needs best. I would recommend this dealership and sales person Gary to anyone looking for a great car and a great experience.

Bad decision ever - Magaly Alvarado 13

Hi I bought a Kia 2017 last year,since a bought it I have a multiple issues with the car.how my car is shaking it runs like crap I took it to the Kia back in September,and I told the guy about the issue and they didn’t take of it cause the check engine light wasn’t on how is possible that I’m paying so much money every month for this car and less than a year it running like crap this is ridiculous I don’t recommend this to nobody worst decision ever👿🤦???🤦???🤦???

Very poor customer service. - MONABAPAT

I first made an appoint on-line and the person told me 2 names of folks who'd be there to help us with the car we were interested in. When we got there, both of those salesmen had left for the day. They then had us work with a salesman who was there, who wasn't very friendly or welcoming. He showed us the car we were interested in, but it was still in the shop, didn't have tires, and we weren't able to test drive it. Even with that he said "you can't test drive it yet but let's start talking numbers." I'm obviously not going to do that unless I get to test drive the particular vehicle I'd be buying, even if it is pre-owned certified. Whenever I asked him a question I seemed to be annoying him, and he even questioned my color choice for a vehicle. Won't be going back there again - they just weren't very welcoming.

Great effort - gheath

I really appreciated all the hard work and long hours that Bob Salyards put in to get my wife and I the car we wanted.

Horrible experience!! - Kathleen06

My husband & I both bought cars here in the past without issues. A 2011 & 2014 Soul +. My husband needed to upgrade his car due to high miles. He upgraded to a "new" 2018 red & black Kia Soul +. Big mistake. After leaving the dealer we noticed several dents in the back passager door on the drivers side. We hadn't taken the car anywhere & I expected the dealer to fix this major issues. The sales manager, service department & salesman did not seem to care and never returned numerous calls to get it repaired. I called Kia headquarters & they didn't care either. They just said to handle it with the dealer. Now we have a new car with dents in the door and a $800.00 body shop estimate to get it fixed. The Salesman my husband dealt with was rude and told me on the phone if we didn't give this dealership a 5 star rating with Kia they couldn't do deals with us again. No worries. I wouldn't buy a bicycle from this underhanded dealership. You just lost 2 customers. Avoid this deceitful business!! ** After the owner read my review on another site he called me and told me I was delusional and a liar- nice way to talk to customers. Also, they kept calling me "hun", etc. Apparently they have no respect for women either. HORRIBLE BUSINESS!!!

Service team excellent. - Norm4181

Tim and Carl are excellent service writers. Always do their best to accommodate my service needs. Always call as promised when work is completed in a timely fashion.

Great Service Department - Kim

Kathy was fantastic as well as everyone else in the service department. My vehicle was done earlier than expected which is always a plus. Thanks Smail Auto

Thanks kevin Grenaldo!!! - Rnbwchef

One of the best car buying experience my wife and I had kevin listened to our needs, our wants and most importantly our budget. Kevin took his time explaining and showing several cars answering all of our questions without shoving anything down our throats. After finding a car we both fell in love with but was a little out of our budget kevin said “let me work on it” we almost walked away but kevin kept working with and wrcould not be happier with our 2015 certified kia sportage. For the first time ever I feel like I got what I paid for from service to product.

Superior - carrie jackson

Great dealership . 2nd car buying... not my last! Staff was low key and awesome! Bruce and Josh kicked it up and took care of it all .

Great Experience - SUV JP

Mike and Jon were so friendly and helpful it was a stress free purchase plus I received a full tank of gas! Will recommend you to friends! Thanks..Jen

Mike Pesci - Kjtlynch

I received an email regarding my lease options on my Elantra. Mike Pesci sold me the Elantra in 2015. I truly enjoyed the car. However in the winter months the car didn't handle as well. I was happy to see Mike again since I was hoping to look at small SUV's. I drove a couple and we looked at a couple more. I decided on the Kia Sportage. We worked out a deal and Mike went the extra mile to help clean out my Elantra and also clean off my old license plate and the 15 years of old registration stickers! It's been a pleasure working with Mike.

Awesome experience! - Jay783

We were at the end of our existing lease for a 2016 Kia Soul. The car has been great but the original dealership we purchased from in NJ was far from a good customer experience and that is putting it nicely. All we wanted to do was buyout the existing lease and the original dealership was trying to make a large profit and play games. We found Value Kia online and decided we would give it one more chance given their great reviews. Well I will say first hand upon walking in on a snow day nonetheless our experience with Chris, Diane and the team was absolutely outstanding! They completely turned around our views on Kia. It was the best experience and they did right by us! They were honest, humble and absolutely no games! That is extremely rare to find in this day and age. I would recommend anyone looking for a Kia to visit the team at Value Kia! We felt like family from the moment we walked in. I was blown away coming from the original dealership in NJ and the phenomenal experience at Value Kia. Thank-you for not only being professional and ethical but also treating us with courtesy and respect while doing the right thing by us. By the end of the evening we bought out the lease and they gained a new customer. We ordered some pizza and wings with the Value Kia team. I highly highly recommend them! Thank-you!!!

Bad experience. - Jigga

The upper management were disrespectful. I was trying to buy an SUV. I drove down 3 times. They called me in and said I was approved the vehicle I wanted but kept showing me other vehicles thsy I did not like or want. At the the management yelled at me enough and get out. I WOULDN'T RECOMMEND ANYONE TO GO BUY A CAR FROM THEM. my salesperson was great. But his superiors were horrible.

Lying Scam Artist - Kennycruzin

Beware Lying Scam Artist! Took my Kia there for a simple $190.00 repair job and the technician caused $670.00 of body damage. Service manager and foreman both called me a liar and after offering to pay half the damage they caused they backed out and rescinded the agreement. There are other Kia dealerships in this area, please use them not Fred Beans or else you could be next!